Generated from real user reviews
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Susan G.
Small-Business (50 or fewer emp.)
5.0/5
"Easy and Helpful 😃"
What do you like about PracticePanther?
Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Ease of use"
What do you like about PracticePanther?
The customer success team made setting up the software simple, guiding us through the process smoothly. It’s easy to use and quick to learn, so we wer
See Related User Reviews
Susan G.
Small-Business (50 or fewer emp.)
5.0/5
"Easy and Helpful 😃"
What do you like about PracticePanther?
Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Ease of use"
What do you like about PracticePanther?
The customer success team made setting up the software simple, guiding us through the process smoothly. It’s easy to use and quick to learn, so we wer
See Related User Reviews
Susan G.
Small-Business (50 or fewer emp.)
5.0/5
"Easy and Helpful 😃"
What do you like about PracticePanther?
Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Game Changer"
What do you like about PracticePanther?
“PracticePanther is great. Designed for just about anyone to be able to learn pretty easily. Time tracking, bulk invoicing, document creation, and all
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Game Changer"
What do you like about PracticePanther?
“PracticePanther is great. Designed for just about anyone to be able to learn pretty easily. Time tracking, bulk invoicing, document creation, and all
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"So easy to use"
What do you like about PracticePanther?
Everything is intuitive and easy to navigate. It feels simple but still has all of the features that our firm needs. We've saved so much time since we
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Saves me time and it's easy to use"
What do you like about PracticePanther?
PracticePanther is super easy to use and saves me tons of time at our law firm. Love how I can just access all client and case data with up to date bi
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"So easy to use"
What do you like about PracticePanther?
Everything is intuitive and easy to navigate. It feels simple but still has all of the features that our firm needs. We've saved so much time since we
See Related User Reviews
Susan G.
Small-Business (50 or fewer emp.)
5.0/5
"Easy and Helpful 😃"
What do you dislike about PracticePanther?
After using the system for almost 10 years, I have not found a huge downside. Occasionally, the timer will rest itself back to zero on the app.
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Elizabeth C.
Small-Business (50 or fewer emp.)
4.5/5
"great product and super helpful customer service."
What do you dislike about PracticePanther?
I dont like that people can over pay into the operating account when paying on an invoice.
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Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Easy to use timekeeping service"
What do you dislike about PracticePanther?
I rarely use the app because it is more cumbersome.
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Christina M.
Small-Business (50 or fewer emp.)
4.5/5
"Simple and Convenient Legal Management Software"
What do you dislike about PracticePanther?
PracticePanther can be expensive for smaller firms, and some features take time to learn.
See Related User Reviews
Susan G.
Small-Business (50 or fewer emp.)
5.0/5
"Easy and Helpful 😃"
What do you dislike about PracticePanther?
After using the system for almost 10 years, I have not found a huge downside. Occasionally, the timer will rest itself back to zero on the app.
The ease of seeing what activities are due to stay ahead of deadlines. Review collected by and hosted on G2.com.
I wish it were easier to integrate third party applications. Review collected by and hosted on G2.com.
It has a great invoicing and client Management system Review collected by and hosted on G2.com.
The user interface can sometimes be confusing. Review collected by and hosted on G2.com.
Billing is quite easy in this program. That's all. Review collected by and hosted on G2.com.
Tech support is a joke. You can't call, you must use their chat feature. They have not been able to solve my issues with features PP promotes but do not work and, after 3 months, I have no idea who is working on my issues. Nobody takes ownership! These are features, such as contact synching and saving email threads, that PP's competitors have mastered.
Also, like many of their competitors, they are spending too much time on new features for things like smartphones, when what is really needed is to improve the desktop experience. There are too many inefficiencies that remain un-corrected. Review collected by and hosted on G2.com.
I like that Practice Panther is cloud based, as that makes accessing data outside of the office easy and seamless. It is great to be able to access info right at your fingertips. Review collected by and hosted on G2.com.
There are some features that Practice Panther does not have in comparison to other case management software, like Time Matters. It is a pain to have to open multiple Practice Panther tabs to say make a call and have to look up a contact. Also the events won't populate into templates which creates extra work to set those up as you then have to create custom fields, etc. Having to create the work arounds for these shortcomings is unfortunate. Review collected by and hosted on G2.com.
It can be accessed from any web based platform. Review collected by and hosted on G2.com.
The templates created on a desktop stay on storage in that local drive and do not sync online. Review collected by and hosted on G2.com.
Everything about this CRM is great! Billing, Contacts, Matters, cloud access for clients, online payments available for clients. Review collected by and hosted on G2.com.
It doesn't communicate well with Quickbooks Online, which I suspect is a defect in QBO rather than PP. Deposits were being doubled in QBO, which was endlessly frustrating & time consuming to fix. We ended up deleting the communication between the two. Review collected by and hosted on G2.com.
How Practice Panther allows me to organize my legal practice in nearly a one-stop shopping for all of my management needs. Also, PracticePanther's tech support team is second to none. Review collected by and hosted on G2.com.
If I had to find something to dislike it would be that some expense sync in QuickBooks as "Panther Sales" under income. However, this such an easy correction when completing monthly reconciliations. Review collected by and hosted on G2.com.
I’m still getting familiar with the product but so far I like how it helps me manage client matters, schedule accordingly, manage payments (using LawPay), and just help me have a solid “snapshot” of the current state of my new solo practice. Review collected by and hosted on G2.com.
The Intake form creator. I wish I could upload my existing forms as part of the “workflow.” I also find the invoicing/reconciliation process a little confusing. Review collected by and hosted on G2.com.
It is pretty easy to use and isn't exceptionally difficult to learn, you simply need to ensure you put the time and vitality in to it. It functions admirably with our email framework and charging purposes. Practice Panther is community oriented and is great at helping us monitor how much time we are spending on cases with the end goal for customers to feel that they are accepting something of significant worth for their cash. Their client administration line is responsive, and we have constructed an extraordinary association with Ori and Seth on the Practice Panther group. Review collected by and hosted on G2.com.
I dislike that little changes can frequently get neglected by their tech office. Review collected by and hosted on G2.com.
Out of all of the competitors I researched, Practice Panther had the best balance of CRM and accounting features. Review collected by and hosted on G2.com.
Integration with gmail is somewhat unpractical at this stage. I don't have the time to go to Practice Panther and generate a code and bcc that code every time I send an email, nor do I remember to enable the Gmail add-on. I wish there was a way to suggest filing locations for recognized contacts. Review collected by and hosted on G2.com.