PracticePanther Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find PracticePanther to be extremely user-friendly, streamlining tasks like billing and document creation effortlessly. (10 mentions)

Users appreciate the helpful customer support of PracticePanther, ensuring quick resolutions and smooth operation. (7 mentions)

Users love the billing ease of PracticePanther, effectively managing invoices and payments effortlessly in one platform. (6 mentions)

Users love the intuitive design and comprehensive features of PracticePanther, enhancing organization and efficiency for legal practices. (5 mentions)

Users value the organization provided by PracticePanther, effectively managing billing, case data, and client communication easily. (5 mentions)

Users occasionally experience app crashes that disrupt workflow, such as the timer resetting to zero. (1 mentions)

Users are frustrated by overpayment issues in PracticePanther, leading to complications in managing their operating accounts. (1 mentions)

Users find the app difficult to learn, leading to infrequent usage and a cumbersome experience. (1 mentions)

Users find PracticePanther to be expensive for smaller firms, which can be a barrier to entry. (1 mentions)

Users report occasional functionality issues with PracticePanther, such as timers unexpectedly resetting to zero. (1 mentions)

5 Pros or Advantages of PracticePanther

1. Ease of Use

Users find PracticePanther to be extremely user-friendly, streamlining tasks like billing and document creation effortlessly.

See 10 mentions

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Susan G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Helpful 😃"

What do you like about PracticePanther?

Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Ease of use"

What do you like about PracticePanther?

The customer success team made setting up the software simple, guiding us through the process smoothly. It’s easy to use and quick to learn, so we wer

2. Customer Support

Users appreciate the helpful customer support of PracticePanther, ensuring quick resolutions and smooth operation.

See 7 mentions

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Susan G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Helpful 😃"

What do you like about PracticePanther?

Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Ease of use"

What do you like about PracticePanther?

The customer success team made setting up the software simple, guiding us through the process smoothly. It’s easy to use and quick to learn, so we wer

3. Billing Ease

Users love the billing ease of PracticePanther, effectively managing invoices and payments effortlessly in one platform.

See 6 mentions

See Related User Reviews

Susan G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Helpful 😃"

What do you like about PracticePanther?

Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Game Changer"

What do you like about PracticePanther?

“PracticePanther is great. Designed for just about anyone to be able to learn pretty easily. Time tracking, bulk invoicing, document creation, and all

4. Features

Users love the intuitive design and comprehensive features of PracticePanther, enhancing organization and efficiency for legal practices.

See 5 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Game Changer"

What do you like about PracticePanther?

“PracticePanther is great. Designed for just about anyone to be able to learn pretty easily. Time tracking, bulk invoicing, document creation, and all

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"So easy to use"

What do you like about PracticePanther?

Everything is intuitive and easy to navigate. It feels simple but still has all of the features that our firm needs. We've saved so much time since we

5. Organization

Users value the organization provided by PracticePanther, effectively managing billing, case data, and client communication easily.

See 5 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Saves me time and it's easy to use"

Users report occasional functionality issues with PracticePanther, such as timers unexpectedly resetting to zero.

See 1 mentions

See Related User Reviews

Susan G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Helpful 😃"

What do you dislike about PracticePanther?

After using the system for almost 10 years, I have not found a huge downside. Occasionally, the timer will rest itself back to zero on the app.

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Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/7/2021

"Adaptable and simple - yet powerful"

4.5/5

What do you like best about PracticePanther?

The built-in features are simple but powerful and customizable. I enjoy how adaptable the software is to nearly anything. As far as cloud platform software, it's been a favorite to use. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

While adaptable and able to accomplish nearly everything a firm could need, it does have its limitations. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

7/8/2021

"PracticePanther gets the job done"

4/5

What do you like best about PracticePanther?

I like the quick response time of their support team Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

The software is glitchy in a lot of ways. Also, it can take several steps to do something that should be done in fewer. Payment feature is not intuitive and has caused some trouble with my IOLTA accounting. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/8/2021

"The Best Ever !"

5/5

What do you like best about PracticePanther?

The ease of use and all the information I need is accessible quickly Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

When a Task is overdue it would be great if you could email me a note. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/8/2021

"Great program but support has weakened over the recent years"

4/5

What do you like best about PracticePanther?

Fast and easy to use. use of tabs in the program and in the web Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

support services. takes to long and harder to get phone support Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

7/16/2021

"Practice Panther is very user friendly. There are certain features that could be tweaked"

3/5

What do you like best about PracticePanther?

I like that it is accessible from anywhere. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

Not being able to open up emails and attachments once you save them Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

8/24/2021

"New to Practice Panther"

3.5/5

What do you like best about PracticePanther?

It's helpful to be able to set multiple mini-time entries at once. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

After having the program open for a while, sometimes the page refreshes, and the timers get stuck. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

7/13/2021

"Paralegal/Legal Assistant"

4/5

What do you like best about PracticePanther?

I like the fact that I don't have to keep reminding myself to do an activity because PracticePanther have task, event, note, even matter reminders. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

I dislike not having a quick response when you need help from the customer service chat. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/7/2021

"PracticePanther First Time User"

2.5/5

What do you like best about PracticePanther?

I like that I have the ability to use the timer. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

I wish the multiple entries options were a little more viewer-friendly. I can't see the categories as well, so it's not as functional for me. I keep multiple tabs open. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

7/8/2021

"Paralegal Approved!"

5/5

What do you like best about PracticePanther?

I love the organization, the ability to group my cases based on personalized tags, the ease of billing, etc. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

I dislike that you're unable to link more than one contact to a matter. It would be extremely useful for me to be able to have more than one contact; with the option of classifying the type of contact, in relation to each matter. Review collected by and hosted on G2.com.