--- title: PracticePanther Reviews meta\_title: 'PracticePanther Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 113 reviews by the users' company size, role or industry to find out how PracticePanther works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 113 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- ### PracticePanther Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find PracticePanther to be **extremely user-friendly** , making case management and billing organization a breeze. [(10 mentions)](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1685190&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** of PracticePanther, noting its helpfulness and ease of contact. [(7 mentions)](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1685125&qs=pros-and-cons#reviews) Users love the **easy billing process** of PracticePanther, streamlining their invoicing and payment management efficiently. [(6 mentions)](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1685159&qs=pros-and-cons#reviews) Users love the **intuitive design and comprehensive features** of PracticePanther, enhancing organization and efficiency for lawyers. [(5 mentions)](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1685182&qs=pros-and-cons#reviews) Users value the **organization capabilities** of PracticePanther, enabling efficient management of client and case data seamlessly. [(5 mentions)](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1684349&qs=pros-and-cons#reviews) Users occasionally experience **app crashes** , with the timer resetting to zero, affecting overall functionality. [(1 mentions)](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=2322011&qs=pros-and-cons#reviews) Users dislike the **ability to overpay into the operating account** when settling invoices, causing potential confusion. [(1 mentions)](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1684711&qs=pros-and-cons#reviews) Users find the **learning curve difficult** , making them use the app less frequently due to its complexity. [(1 mentions)](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=2005762&qs=pros-and-cons#reviews) Users find PracticePanther **expensive** for smaller firms, with a learning curve for certain features affecting usability. [(1 mentions)](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=2005780&qs=pros-and-cons#reviews) Users experience occasional **functionality issues** with the timer resetting unexpectedly, which disrupts their workflow. [(1 mentions)](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=2322092&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of PracticePanther ##### 1. Ease of Use Users find PracticePanther to be **extremely user-friendly** , making case management and billing organization a breeze. [ See 10 mentions ](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1685190&qs=pros-and-cons#reviews) See Related User Reviews ![Susan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan G.") SG Susan G. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Helpful 😃" What do you like about PracticePanther? Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Ease of use" What do you like about PracticePanther? The customer success team made setting up the software simple, guiding us through the process smoothly. It’s easy to use and quick to learn, so we wer ##### 2. Customer Support Users commend the **exceptional customer support** of PracticePanther, noting its helpfulness and ease of contact. [ See 7 mentions ](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1685125&qs=pros-and-cons#reviews) See Related User Reviews ![Susan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan G.") SG Susan G. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Helpful 😃" What do you like about PracticePanther? Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Ease of use" What do you like about PracticePanther? The customer success team made setting up the software simple, guiding us through the process smoothly. It’s easy to use and quick to learn, so we wer ##### 3. Billing Ease Users love the **easy billing process** of PracticePanther, streamlining their invoicing and payment management efficiently. [ See 6 mentions ](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1685159&qs=pros-and-cons#reviews) See Related User Reviews ![Susan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan G.") SG Susan G. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Helpful 😃" What do you like about PracticePanther? Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Game Changer" What do you like about PracticePanther? “PracticePanther is great. Designed for just about anyone to be able to learn pretty easily. Time tracking, bulk invoicing, document creation, and all ##### 4. Features Users love the **intuitive design and comprehensive features** of PracticePanther, enhancing organization and efficiency for lawyers. [ See 5 mentions ](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1685182&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Game Changer" What do you like about PracticePanther? “PracticePanther is great. Designed for just about anyone to be able to learn pretty easily. Time tracking, bulk invoicing, document creation, and all ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "So easy to use" What do you like about PracticePanther? Everything is intuitive and easy to navigate. It feels simple but still has all of the features that our firm needs. We've saved so much time since we ##### 5. Organization Users value the **organization capabilities** of PracticePanther, enabling efficient management of client and case data seamlessly. [ See 5 mentions ](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1684349&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Saves me time and it's easy to use" What do you like about PracticePanther? PracticePanther is super easy to use and saves me tons of time at our law firm. Love how I can just access all client and case data with up to date bi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "So easy to use" What do you like about PracticePanther? Everything is intuitive and easy to navigate. It feels simple but still has all of the features that our firm needs. We've saved so much time since we ### 5 Cons or Disadvantages of PracticePanther ##### 1. App Crashes Users occasionally experience **app crashes** , with the timer resetting to zero, affecting overall functionality. [ See 1 mentions ](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=2322011&qs=pros-and-cons#reviews) See Related User Reviews ![Susan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan G.") SG Susan G. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Helpful 😃" What do you dislike about PracticePanther? After using the system for almost 10 years, I have not found a huge downside. Occasionally, the timer will rest itself back to zero on the app. ##### 2. Billing Issues Users dislike the **ability to overpay into the operating account** when settling invoices, causing potential confusion. [ See 1 mentions ](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=1684711&qs=pros-and-cons#reviews) See Related User Reviews ![Elizabeth C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth C.") EC Elizabeth C. Small-Business (50 or fewer emp.) 4.5/5 "great product and super helpful customer service." What do you dislike about PracticePanther? I dont like that people can over pay into the operating account when paying on an invoice. ##### 3. Difficult Learning Users find the **learning curve difficult** , making them use the app less frequently due to its complexity. [ See 1 mentions ](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=2005762&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy to use timekeeping service" What do you dislike about PracticePanther? I rarely use the app because it is more cumbersome. ##### 4. Expensive Users find PracticePanther **expensive** for smaller firms, with a learning curve for certain features affecting usability. [ See 1 mentions ](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=2005780&qs=pros-and-cons#reviews) See Related User Reviews ![Christina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina M.") CM Christina M. Small-Business (50 or fewer emp.) 4.5/5 "Simple and Convenient Legal Management Software" What do you dislike about PracticePanther? PracticePanther can be expensive for smaller firms, and some features take time to learn. ##### 5. Functionality Issues Users experience occasional **functionality issues** with the timer resetting unexpectedly, which disrupts their workflow. [ See 1 mentions ](https://www.g2.com/products/paradigm-practicepanther/reviews?filters%5Bsentiment_snippet%5D=2322092&qs=pros-and-cons#reviews) See Related User Reviews ![Susan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan G.") SG Susan G. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Helpful 😃" What do you dislike about PracticePanther? After using the system for almost 10 years, I have not found a huge downside. Occasionally, the timer will rest itself back to zero on the app. ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 7/13/2021 "Efficient." 5/5 What do you like best about PracticePanther? Automatic intake forms save a lot of time. Invoicing is extremely fast and easy. I love the detailed reports I can generate to track my progress and billables, easy clean interface. Review collected by and hosted on G2.com. What do you dislike about PracticePanther? The tasks function which is kind of useless - takes too long and is not efficient I also don't like that you can't link two contacts under 1 matter especially when there are joint retainers. This is something you need to implement asap. I don't like that I can't click next on notes and easily go from one note to the other. I have to go back to notes. Review collected by and hosted on G2.com. Recommendations to others considering PracticePanther: Do the free tryout for 10 days. You won't look back. Review collected by and hosted on G2.com. What problems is PracticePanther solving and how is that benefiting you? keeping track of clients and intakes has never been easier with practice panthee. You don't have to worry about not following up with a client or an unpaid invoice. Review collected by and hosted on G2.com. Show More 1/12/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Derek Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek Q.") DQ Derek Q. HR / Payroll Administrator Mid-Market (51-1000 emp.) 11/3/2021 "DQ PracticePanther Review" 5/5 What do you like best about PracticePanther? For me, I find that the calendar function is the most useful. I like that I can pull up any team member's calendar on there and it is color coded, according to the team member. It is super helpful for me since I am constantly scheduling reviews or other meetings with various employees. Review collected by and hosted on G2.com. What do you dislike about PracticePanther? I suppose the calendars could be slightly less of an eye-sore when opening up to 5 or more calendars. Still, I don't think there is much that can be done to improve this, as I know this is more of a personal problem (I shouldn't have to open up to 5 or more calendars all the time). Review collected by and hosted on G2.com. Recommendations to others considering PracticePanther: Keep your calendar up to date and make sure your team members/coworkers are doing the same. This is very important when it comes to getting things on the calendar. Review collected by and hosted on G2.com. What problems is PracticePanther solving and how is that benefiting you? Scheduling reviews when employees are available without actually having to bounce different times off of people. This is a huge time-saver to be able to look at everyone's calendars and then schedule a meeting. As long as everyone keeps their calendars up-to-date, there are usually no problems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RM Ron M. Managing Partner Small-Business (50 or fewer emp.) 1/21/2022 "Customized client intake, easy reporting, and simple invoice tracking!" 5/5 What do you like best about PracticePanther? I love the depth of reporting and intuitive interface. Review collected by and hosted on G2.com. What do you dislike about PracticePanther? Customizing takes time, but it pays off. Review collected by and hosted on G2.com. What problems is PracticePanther solving and how is that benefiting you? Tracking invoices, collecting payments, and being able to report on what’s happening with our clients. It's become a fundamental cost-and-time saving tool for our firm. You can have clients pay easily, see which invoices are not paid yet, run the report to see which ones are still outstanding, set automatic follow-ups, et cetera. Review collected by and hosted on G2.com. Show More 1/24/2022 Current UserValidated ReviewerSource: Organic DL Daniel L. CFO Small-Business (50 or fewer emp.) 10/12/2021 "PracticePanther helps me complete tasks 5 times faster than before" 5/5 What do you like best about PracticePanther? The automations increase our efficiency. Review collected by and hosted on G2.com. What do you dislike about PracticePanther? Set up was a long but rewarding process. Review collected by and hosted on G2.com. What problems is PracticePanther solving and how is that benefiting you? Before PracticePanther, there was no aggregation of data that would allow me to analyze in real-time how we were performing, and we were leaving a lot of pennies on the table because of it. We were able to take an outdated, paper-based reporting system and modernize it. This allowed us to get a clear picture and make adjustments as needed. In a world where there is more remote work, it becomes more important than ever to be able to track those things so that your business is maximizing its profitability and efficiency with its employees. PracticePanther was a solution that I had not come up with yet. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Allalou Law M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allalou Law M.") AM Allalou Law M. Law Clerk Small-Business (50 or fewer emp.) 7/7/2021 "PractiecPanther is great at organizing the firm contacts, tasks, dockets and billings." 4.5/5 What do you like best about PracticePanther? The most helpful tool on PracticePanther is the form templates and how easy it is to generate customized forms based on the firm's needs. Review collected by and hosted on G2.com. What do you dislike about PracticePanther? PractiecPanther's add-on for saving correspondence via Gmail is often not functional. Review collected by and hosted on G2.com. What problems is PracticePanther solving and how is that benefiting you? Meeting deadlines, following up on unpaid invoices, and managing trust account. Review collected by and hosted on G2.com. Show More 7/21/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![T'shara S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "T'shara S.") TS T'shara S. Attorney At Law Small-Business (50 or fewer emp.) 7/8/2021 "Effective, reliable and easy to use" 5/5 What do you like best about PracticePanther? Being able to keep track of earnings and having all client information at the tip of your fingers. The automated proceses which help to reduce time in doing routine tasks. Documents can be e signed which removes having to send documents to overseas clients. With this feature costs are reduced. Records are now more organised and accesible anywhere at any time. The client portal is also amazing. It allows clients to follow what is happening with their matter, send documents as well as secure messges. The help team is also very useful. Any questions or queries are quickly answered. Review collected by and hosted on G2.com. What do you dislike about PracticePanther? In my jurisdiction payments cannot be accepted online. While this would be a useful feature I have found work arounds for this. It should also be easier to add multiple contacts to a matter but there is also a work around for that. Review collected by and hosted on G2.com. Recommendations to others considering PracticePanther: Set up a demo, use the platform for the week free trial. Ask questions of others who are alredy using the platform. Review collected by and hosted on G2.com. What problems is PracticePanther solving and how is that benefiting you? Time manangement, efficency in keeing clients up to date, logging times and billing. Especially billing as I no longer have to manually create invoices or send reminders for unpaid invoices. I definitely recomend practice panther for sole practictioners as well as larger firms. Review collected by and hosted on G2.com. Show More 7/15/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kate H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate H.") KH Kate H. Property Paralegal Small-Business (50 or fewer emp.) 7/7/2021 "Never Looking Back!" 5/5 What do you like best about PracticePanther? Practice Panther is so user friendly. It took us no time to completely switch over to solely using Practice Panther to manage our time, keep track of our trust account, write cheques, facilitate electronic signing with our clients. Etc. Anytime there has ever been a glitch, customer service has been on it immediately, following up the next day to ensure my issue was resolved. Review collected by and hosted on G2.com. What do you dislike about PracticePanther? There are a few colums we would like added in when submitting payments, etc. We've made Practice Panther aware of this and they have assured us they will look into it and we would receive an email automatically if that change is made. Review collected by and hosted on G2.com. Recommendations to others considering PracticePanther: If you're looking for a streamlined program to manage your practice, this is it! Review collected by and hosted on G2.com. What problems is PracticePanther solving and how is that benefiting you? It used to take me almost twice as long to close a property transaction due to the time it would take to prepare the documents, prepare the ledger card and then write cheques. With Practice Panther, everything is streamlined. More files=more money for our office and better quality for our clients. Review collected by and hosted on G2.com. Show More 7/13/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![C.K. A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "C.K. A.") CA C.K. A. COO Small-Business (50 or fewer emp.) 7/8/2021 "Practice Panther Review" 4/5 What do you like best about PracticePanther? Keeps all clients in one place and allows for easy communication. This creates an easy transition for each staff member. Review collected by and hosted on G2.com. What do you dislike about PracticePanther? Sometimes creating Invoices is a little tough. It is not always user-friendly when creating an invoice for a client. Review collected by and hosted on G2.com. Recommendations to others considering PracticePanther: I would take the time to get to know the software to use it to its full capacity. Review collected by and hosted on G2.com. What problems is PracticePanther solving and how is that benefiting you? Client communication is better with Practice Panther. We like that clients can see the portal and pay their bills easily Review collected by and hosted on G2.com. Show More 7/13/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 2/10/2022 "Lack of Support / Does not Integrate with Microsoft Outlook" 0.5/5 What do you like best about PracticePanther? We have been a customer of Practice Panther for several years and would not recommend this software to any law firm of any size. Their technical support is non-responsive and unable to remediate basic technical support issues. Over six months ago, Practice Panther stopped syncing event calendars, tasks, and contacts with Microsoft Outlook. The company has no ETA to fix this basic issue which leaves us having to enter these details in both systems and reconcile daily manually. Review collected by and hosted on G2.com. What do you dislike about PracticePanther? Technical support is non-responsive. Lack of ability to sync with Microsoft Outlook is unacceptable. Review collected by and hosted on G2.com. What problems is PracticePanther solving and how is that benefiting you? We use Practice Panther for our case mangement system and billing. The billing function is acceptable but the case management function is now burdensome. Review collected by and hosted on G2.com. Show More Response from Dan Bowman of PracticePanther [Editedit](https://www.g2.com/survey_responses/practicepanther-review-5336270/official_response/edit) Hi there, we appreciate your feedback and apologize for the experience you had with receiving support. I assure you that these requests continue to be monitored and are added to our development list. Please feel free to reach out to us at 1 (800) 856-8729 Ext. 2 or help@practicepanther.com so we can follow up with any remaining issues you are having with Microsoft. Validated ReviewerSource: Organic ![Christine H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christine H.") CH Christine H. Legal Secretary Small-Business (50 or fewer emp.) 7/7/2021 "Practice Panther is great" 5/5 What do you like best about PracticePanther? It is easy to use and I like that you've added the secure signature feature. Review collected by and hosted on G2.com. What do you dislike about PracticePanther? I dislike that since I am an existing user of LawPay I don't get the service for free like your other users. Review collected by and hosted on G2.com. Recommendations to others considering PracticePanther: It is easy to use and I recommend it for your business. Review collected by and hosted on G2.com. What problems is PracticePanther solving and how is that benefiting you? I like the workflows for deadlines. Review collected by and hosted on G2.com. 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