--- title: Palo Alto Networks Cloud NGFW Reviews meta_title: 'Palo Alto Networks Cloud NGFW Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 233 reviews by the users' company size, role or industry to find out how Palo Alto Networks Cloud NGFW works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 233 scale: '5' date_modified: '2026-11-11' parent_category: name: Network Security url: https://www.g2.com/categories/network-security ---

Palo Alto Networks Cloud NGFW Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the seamless integration and automation of Palo Alto Networks Cloud NGFW, enhancing security efficiency and performance. (21 mentions)
Users value the ease of use of Palo Alto Networks Cloud NGFW, facilitating seamless integration and management. (19 mentions)
Users value the advanced threat protection of Palo Alto Networks Cloud NGFW, enhancing security and threat hunting efficiency. (17 mentions)
Users appreciate the deployment ease of Palo Alto Networks Cloud NGFW, enjoying seamless integration and simplified management. (14 mentions)
Users appreciate the strong AI-driven security of Palo Alto Networks Cloud NGFW, ensuring seamless automated protection. (13 mentions)
Users find the cost of Palo Alto Networks Cloud NGFW to be significantly higher than alternatives like AWS and Azure. (24 mentions)
Users face a steep learning curve with complex configurations that hinder a smooth experience in Palo Alto Networks Cloud NGFW. (12 mentions)
Users find the complexity of Palo Alto Networks Cloud NGFW challenging, especially for small teams and configurations. (10 mentions)
Users find the difficult learning curve with Palo Alto Networks Cloud NGFW challenging, requiring significant training and adaptation. (10 mentions)
Users find the slow performance of Palo Alto Networks Cloud NGFW compared to native options frustrating and costly. (9 mentions)

5 Pros or Advantages of Palo Alto Networks Cloud NGFW

5 Cons or Disadvantages of Palo Alto Networks Cloud NGFW

Palo Alto Networks Cloud NGFW Reviews (233)

View 1 Video Reviews
Reviews

Palo Alto Networks Cloud NGFW Reviews (233)

View 1 Video Reviews
4.3
233 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Aryan S.
AS
Aryan S.
Cloud Engineer
Enterprise (> 1000 emp.)
Originally submitted 10/6/2026
"Centralized, Scalable Cloud Security with Palo Alto Networks Cloud NGFW"
5/5
What do you like best about Palo Alto Networks Cloud NGFW?

Palo Alto Networks Cloud NGFW is that it delivers centralized, scalable network security for cloud environments without creating significant additional operational overhead. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

One area I find challenging with Palo Alto Networks Cloud NGFW is the initial configuration and learning curve. Setting up policies, routing, integrations, and troubleshooting traffic flows can require a good understanding of both cloud networking and Palo Alto security concepts. Review collected by and hosted on G2.com.

Ahmed A.
AA
Ahmed A.
Cyber Security Consultant
Computer & Network Security
Mid-Market (51-1000 emp.)
"Centralized Cloud Security with Clear Visibility and Consistent Policies"
4.5/5
What do you like best about Palo Alto Networks Cloud NGFW?

What I like most about Palo Alto Networks Cloud NGFW is the centralized approach to managing network security in the cloud. It makes it easier to apply consistent security policies, get visibility into traffic, and protect cloud workloads without having to manage the underlying firewall infrastructure myself. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

The main thing I dislike is that it can take some time to get familiar with the cloud-specific setup and configuration, especially if you're used to managing traditional Palo Alto firewalls. Some advanced configurations also require a good understanding of the underlying cloud environment, which can make troubleshooting more complex at first. Review collected by and hosted on G2.com.

Utkarsh S.
US
Utkarsh S.
Technical Support Engineer
Mid-Market (51-1000 emp.)
"Easy Setup and Excellent Support, Though Lag Persists"
4.5/5
What do you like best about Palo Alto Networks Cloud NGFW?

I use Palo Alto Networks Cloud NGFW with GlobalProtect VPN for networking. It makes my work feel fluent, and the service is smooth without glitches most of the time. It feels smoother than other network providers, and it offers simple solutions when I need to troubleshoot. I like how it functions and the support. The support is immediate, so I don’t have to wait long for a solution. The agents are knowledgeable and give me the right solutions instead of guessing. I also found the setup and guidance easy, and the support helped when I got stuck. I didn’t need to be a techy person to set it up. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

Sometimes, when I use it continuously or keep my system open for a long time, the network gets stuck in a loop or doesn’t load. I have to clear the cache, cookies, and saved network files to get it running again. I think the lagging issue should be fixed on the backend. Review collected by and hosted on G2.com.

Sandeep K.
SK
Sandeep K.
Sales Manager
Consulting
Mid-Market (51-1000 emp.)
Originally submitted 9/2/2026
"Powerful Security with Initial Setup Challenges"
4/5
What do you like best about Palo Alto Networks Cloud NGFW?

I like the strong security and threat prevention capabilities of Palo Alto Networks Cloud NGFW, combined with centralized policy management. It makes it easier to inspect cloud traffic, enforce consistent security controls, and protect workloads without adding too much operational complexity. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

I find the initial setup and configuration somewhat complex, especially for teams new to cloud firewalls. I think the user interface could be more intuitive. I also need documentation that includes more practical examples and troubleshooting tips. Simplified policy management and easier troubleshooting would enhance the overall experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Palo Alto Networks Cloud NGFW Review: Security and Ease of Use"
4/5
What do you like best about Palo Alto Networks Cloud NGFW?

Palo Alto NGFW is very useful for our organization, as it supports the threat intelligence, its central security management, and seamless integration with cloud environments, as we are working on enterprise, data center, and cloud providers. It's very useful for us to secure our infrastructure. Its application-aware inspection, intrusion detection, and prevention and simple and attractive web interface make it easier to use. These capability of Palo Alto NGFW makes it more reliable for securing modern infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

One of the drawbacks I observed in Palo Alto NGFW is its very high cost and learning curve of configuration and troubleshooting, as organizations need specialized expertise to make initial and advanced policy management. Additionally, troubleshooting cloud networking and integrate it with the existing infrastructure make is complex sometimes. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Originally submitted 4/19/2024
"Easy Setup, Strong Threat Protection—Could Use Newer Cloud Hardware"
5/5
What do you like best about Palo Alto Networks Cloud NGFW?

I like that Palo Alto Networks Cloud NGFW is easy to set up and routes traffic seamlessly and efficiently. I haven't observed packet drops with it like I have with some other cloud products. Its regularly updated database, dynamic updates, and signatures help detect day-zero and day-one threats and block malicious traffic, including traffic using newer signatures and recently blacklisted IPs. This helps secure the perimeter and outbound internet traffic, so users can work comfortably without worrying about network security. I also found the clearly defined zone-based setup easier than with other firewalls; I could get started with a basic trust-to-untrust configuration without reading a lot of documentation. I liked its latest updates and simplified architecture, and I think it does SD-WAN better than Fortinet. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

I think Palo Alto Networks Cloud NGFW could keep up with the newer hardware that cloud providers are moving to, like Azure’s MANA network adapter and similar updates on AWS and GCP. I’d like it not to stay on older versions so we can get improved performance with newer cloud hardware. Review collected by and hosted on G2.com.

Response from Ashley Hood of Palo Alto Networks Cloud NGFW

Thank you for your review of Palo Alto Networks Cloud NGFW on G2.com. We're thrilled to hear that you find our firewall powerful, up-to-date with the latest security vulnerabilities, and effective at providing real-time hotfixes. It's great to know that you appreciate the ease of managing policies, our user-friendly GUI, and our support. We're also pleased that our use of the latest key exchange methods for IPSec connectivity meets your needs.

We appreciate your feedback regarding Prisma Access integration and will consider it for future improvements.

It's wonderful to hear that our solution is effectively securing your cloud environment and protecting your virtual workloads. Thank you for choosing Palo Alto Networks!

neha w.
NW
neha w.
Senior Consultant
Mid-Market (51-1000 emp.)
"Robust, Scalable Cloud NGFW with Strong Threat Prevention and Centralized Policy Control"
4.5/5
What do you like best about Palo Alto Networks Cloud NGFW?

I value security solutions that combine robust threat prevention, architectural scalability, and operational simplicity. This NGFW delivers strong security solutions for cloud environments, particularly for enterprises looking to implement consistent network security controls without the operational overheads of managing the traditional firewall infrastructure. One of the key strengths of cloud NGFW is its intelligence of advanced security capabilities, including app ID-based application visibility and controls, threat prevention, intrusion detection and prevention, URL filtering, and protection against known and emerging threats. These capabilities help organizations enforce granular security policies and strengthen their overall cloud security posture. From an architecture and deployment perspective, its integration with cloud-native networking services enables organizations to secure traffic flows across cloud workloads while maintaining scalability and high availability. Centralized policy management, detailed logging, and visibility into network traffic are particularly valuable for troubleshooting, security monitoring, and maintaining compliance in complex enterprise environments. From a technical leadership standpoint, I appreciate the ability to align security enforcement with cloud networking architecture while reducing the burden of routine firewall infrastructure management. This allows engineering teams to focus more on security policy optimization, traffic analysis, incident investigation, and overall network resilience. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

The main area I would like to see improved is the depth of technical troubleshooting and traffic diagnostics. More granular packet-drop visibility, clearer session-level insights, and better correlation between traffic logs and threat logs would help engineers identify the root cause of issues faster. Improved real-time performance telemetry during high traffic loads would also be valuable for technical analysis and troubleshooting. Review collected by and hosted on G2.com.

Shikhar M.
SM
Shikhar M.
Solution Architect
Small-Business (50 or fewer emp.)
"Good cloud security features, but configuration could be simpler"
4/5
What do you like best about Palo Alto Networks Cloud NGFW?

What I like most is the level of control it provides over network security, especially when I’m managing cloud workloads. The traffic visibility and threat-prevention features are genuinely useful, and being able to manage security policies from a single place makes day-to-day administration much easier. I also appreciate that it integrates well with cloud environments like AWS and Azure. Overall, the security capabilities feel strong, without needing to manage separate firewall solutions for every environment. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

The initial setup and configuration can feel a bit complicated, especially when you’re just getting started. There are quite a few settings to work through, and troubleshooting certain issues isn’t always straightforward. I also think the pricing is on the higher side, particularly for smaller environments. The documentation is decent overall, but adding more practical, real-world examples would make the process much easier. Review collected by and hosted on G2.com.

Mahantesh M.
MM
Mahantesh M.
Senior Cloud Data Engineer
Enterprise (> 1000 emp.)
"Reliable Cloud Security with Room for Interface Improvement"
4.5/5
What do you like best about Palo Alto Networks Cloud NGFW?

I like the visibility and centralized control provided by Palo Alto Networks Cloud NGFW. It makes applying security policies, inspecting traffic, and troubleshooting network connectivity issues much easier. It helps us quickly identify whether traffic is allowed or blocked and troubleshoot connectivity issues from a central place. The initial setup was straightforward, and once the network configuration and security policies were defined, we could integrate it with our cloud environment and start monitoring. Overall, it's reliable and gives us good visibility and control over traffic while making troubleshooting easier. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

One area for improvement could be making the interface a little simpler and making troubleshooting information easier to find quickly. I'm looking mainly at the search and filter in logs, so we can quickly find the relevant traffic or error details while troubleshooting. Review collected by and hosted on G2.com.

Izhar M.
IM
Izhar M.
Cyber Security Analyst
Mid-Market (51-1000 emp.)
"Advanced Security & Visibility for Azure Environments"
4.5/5
What do you like best about Palo Alto Networks Cloud NGFW?

I really like the visibility and control that Palo Alto Networks Cloud NGFW provides over our cloud traffic. The application-aware security policies are particularly helpful as they allow us to control traffic more precisely rather than just relying on IP and port-based rules. Additionally, I find the threat prevention and logging capabilities very beneficial for monitoring activity and investigating security or connectivity issues within our Azure environment. The initial setup process was also fairly straightforward once we defined our Azure networking and security requirements, and integrating and validating the traffic flow wasn't too challenging. This software provides advanced cloud network security, strong security policy controls, and offers good visibility into cloud traffic, which makes it especially useful for us. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

The main area that could be improved is the management experience as the environment grows. With more policies, workloads, and traffic flows, configuration can become harder to keep organized. Troubleshooting could also be more streamlined, particularly when investigating routing or policy-related issues. Better policy analysis, clearer configuration-change visibility, and tighter integration with Azure-native services would make day-to-day administration easier. As the environment grows, managing a larger number of policies, applications, and traffic flows can become more time-consuming. It would be helpful to have stronger policy analysis and dependency mapping to quickly understand which rules are being used and what could be safely changed or removed. More streamlined troubleshooting around routing and policy evaluation would also help. I would also appreciate clearer visibility into configuration changes and a simpler way to review differences between policy versions. These improvements would make day-to-day administration easier and reduce the effort required for troubleshooting and policy maintenance. Review collected by and hosted on G2.com.