Introducing G2.ai, the future of software buying.Try now
GoodAccess
Sponsored
GoodAccess
Visit Website
Product Avatar Image
Palo Alto Networks Cloud NGFW

By Palo Alto Networks

4.3 out of 5 stars

How would you rate your experience with Palo Alto Networks Cloud NGFW?

GoodAccess
Sponsored
GoodAccess
Visit Website

Palo Alto Networks Cloud NGFW Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the next-generation features of Palo Alto Networks Cloud NGFW, praising its easy implementation and advanced capabilities. (23 mentions)
Users value the ease of use of Palo Alto Networks Cloud NGFW, facilitating management and configuration effortlessly. (21 mentions)
Users value the advanced threat protection features of Palo Alto Networks Cloud NGFW, enhancing security against cyberattacks. (19 mentions)
Users find the easy deployment of Palo Alto Networks Cloud NGFW seamless with AWS integration, enhancing cloud security management. (15 mentions)
Users highlight the robust security features of Palo Alto Networks Cloud NGFW, enhancing cloud protection with ease of management. (13 mentions)
Users find the cost too expensive, making Palo Alto Networks Cloud NGFW less competitive in the market. (25 mentions)
Users find the complex configuration challenging, especially for teams lacking prior experience, impacting the overall setup process. (13 mentions)
Users find the difficult learning curve of Palo Alto Networks Cloud NGFW challenging, especially for newcomers to the platform. (11 mentions)
Users find the complexity of configuration for Palo Alto Networks Cloud NGFW challenging, especially for newcomers to the platform. (10 mentions)
Users experience occasional slow performance, with latency issues impacting the overall user experience and configuration process. (10 mentions)
Users feel that Palo Alto Networks Cloud NGFW has poor customer support, lacking timely and effective responses from the team. (5 mentions)

Top Pros or Advantages of Palo Alto Networks Cloud NGFW

1. Features
Users appreciate the next-generation features of Palo Alto Networks Cloud NGFW, praising its easy implementation and advanced capabilities.
See 23 mentions

See Related User Reviews

Ravikiran N.
RN

Ravikiran N.

Enterprise (> 1000 emp.)

4.5/5

"Next Generation Product with greath innovations"

What do you like about Palo Alto Networks Cloud NGFW?

i really like their next generaton features like URL filtering, Application ID, Threat content, Vulnerability profile creation, Global protect, Wildfi

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Review of Palo Alto Cloud"

What do you like about Palo Alto Networks Cloud NGFW?

I liked the easy implementation and the features

2. Ease of Use
Users value the ease of use of Palo Alto Networks Cloud NGFW, facilitating management and configuration effortlessly.
See 21 mentions

See Related User Reviews

Vandana A.
VA

Vandana A.

Mid-Market (51-1000 emp.)

5.0/5

"Ease of Usage"

What do you like about Palo Alto Networks Cloud NGFW?

Its Ease of use and easy implementation is really helpful.

SJ

Sonu J.

Small-Business (50 or fewer emp.)

5.0/5

"Review of Palo Alto"

What do you like about Palo Alto Networks Cloud NGFW?

Everything in my opinion, great tool. Also was able to learn the the NGFW very easily with available resources.

3. Threat Protection
Users value the advanced threat protection features of Palo Alto Networks Cloud NGFW, enhancing security against cyberattacks.
See 19 mentions

See Related User Reviews

Siddhesh J.
SJ

Siddhesh J.

Enterprise (> 1000 emp.)

5.0/5

"Great experience overall"

What do you like about Palo Alto Networks Cloud NGFW?

Threat protection and policy management features.

Ravikiran N.
RN

Ravikiran N.

Enterprise (> 1000 emp.)

4.5/5

"Next Generation Product with greath innovations"

What do you like about Palo Alto Networks Cloud NGFW?

i really like their next generaton features like URL filtering, Application ID, Threat content, Vulnerability profile creation, Global protect, Wildfi

4. Deployment Ease
Users find the easy deployment of Palo Alto Networks Cloud NGFW seamless with AWS integration, enhancing cloud security management.
See 15 mentions

See Related User Reviews

Verified User
C

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Security software for Enterprise needs"

What do you like about Palo Alto Networks Cloud NGFW?

PANW's NGFW(PAN-VM Series) especially powered by Prisma Access is quite a novel solution for securing workloads and connectivity needs across Branch o

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Dependable Cloud Security with Ease"

What do you like about Palo Alto Networks Cloud NGFW?

It's easy to set up with AWS, and it provides strong security with deep threat protection and packet filtering. The firewall is also user-friendly and

5. Security
Users highlight the robust security features of Palo Alto Networks Cloud NGFW, enhancing cloud protection with ease of management.
See 13 mentions

See Related User Reviews

Miguel Antonio E.
ME

Miguel Antonio E.

Mid-Market (51-1000 emp.)

5.0/5

"Great solution to Cloud NGFW"

What do you like about Palo Alto Networks Cloud NGFW?

Palo Alto Cloud NGFW helps us as a perimeter firewall, applying border policies. For us, it is the best option to establish a site-to-site VPN with ot

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"A WORTHY SERVICE"

What do you like about Palo Alto Networks Cloud NGFW?

One of the things I like most about Palo Alto Networks' Cloud NGFW is its challenging and adaptive security for cloud-based environments, the user fri

Top Cons or Disadvantages of Palo Alto Networks Cloud NGFW

1. Expensive
Users find the cost too expensive, making Palo Alto Networks Cloud NGFW less competitive in the market.
See 25 mentions

See Related User Reviews

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Dependable Cloud Security with Ease"

What do you dislike about Palo Alto Networks Cloud NGFW?

Setting up and configuring the firewall can be complex and requires a good amount of time and effort to get it running smoothly. While the security fe

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Cloud NGFW"

What do you dislike about Palo Alto Networks Cloud NGFW?

Prices is too expensive and not competitve in the market

2. Complex Configuration
Users find the complex configuration challenging, especially for teams lacking prior experience, impacting the overall setup process.
See 13 mentions

See Related User Reviews

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Dependable Cloud Security with Ease"

What do you dislike about Palo Alto Networks Cloud NGFW?

Setting up and configuring the firewall can be complex and requires a good amount of time and effort to get it running smoothly. While the security fe

Verified User
U

Verified User

Enterprise (> 1000 emp.)

2.5/5

"From an analysis perspective, pretty nice."

What do you dislike about Palo Alto Networks Cloud NGFW?

Even though the setup is mostly straightforward, it can get a little tricky when you're working with more complex cloud environments or trying to line

3. Difficult Learning Curve
Users find the difficult learning curve of Palo Alto Networks Cloud NGFW challenging, especially for newcomers to the platform.
See 11 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Palo Alto's NGFWs can do anything but to understand it you have to forget everything you knew before"

What do you dislike about Palo Alto Networks Cloud NGFW?

As someone who experienced Cisco's and Fortinet's NGFWs way before Palo Alto, i find it non-intuitive. Configuring functions by combining building bl

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Enhancing network security"

What do you dislike about Palo Alto Networks Cloud NGFW?

Configuration can be overwhelming requiring a steep learning curve for those new to the platform.

4. Complexity
Users find the complexity of configuration for Palo Alto Networks Cloud NGFW challenging, especially for newcomers to the platform.
See 10 mentions

See Related User Reviews

gagan p.
GP

gagan p.

Small-Business (50 or fewer emp.)

4.5/5

"Best firewall in market"

What do you dislike about Palo Alto Networks Cloud NGFW?

While Palo Alto Networks Cloud NGFW offers robust security, its configuration can be complex for new users, and the cost may be higher compared to som

Shubhi S.
SS

Shubhi S.

Small-Business (50 or fewer emp.)

5.0/5

"Palo Alto Networks Cloud NGFW: Seamless Cloud Integration"

What do you dislike about Palo Alto Networks Cloud NGFW?

Palo Alto Networks Cloud NGFW is costly, intricate, and I face performance and scalability challenges.

5. Slow Performance
Users experience occasional slow performance, with latency issues impacting the overall user experience and configuration process.
See 10 mentions

See Related User Reviews

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Dependable Cloud Security with Ease"

What do you dislike about Palo Alto Networks Cloud NGFW?

Setting up and configuring the firewall can be complex and requires a good amount of time and effort to get it running smoothly. While the security fe

Varil P.
VP

Varil P.

Mid-Market (51-1000 emp.)

4.5/5

"Palo Alto NGFW feedback"

What do you dislike about Palo Alto Networks Cloud NGFW?

Sometimes it get slow randomly and commit get delayed except that all is great

6. Poor Customer Support
Users feel that Palo Alto Networks Cloud NGFW has poor customer support, lacking timely and effective responses from the team.
See 5 mentions

See Related User Reviews

Ravikiran N.
RN

Ravikiran N.

Enterprise (> 1000 emp.)

4.5/5

"Next Generation Product with greath innovations"

What do you dislike about Palo Alto Networks Cloud NGFW?

i don't like support model. They attach me to sirius third party which isn't really helpful. Also cloud integration specially with HA is very chall

TANISHQ K.
TK

TANISHQ K.

Mid-Market (51-1000 emp.)

3.5/5

"Palo Alto next gen firewall - great one"

What do you dislike about Palo Alto Networks Cloud NGFW?

Very expensive, a bit complex configuration, slower customer support and requires lots of resources

Palo Alto Networks Cloud NGFW Reviews (108)

View 1 Video Reviews
Reviews

Palo Alto Networks Cloud NGFW Reviews (108)

View 1 Video Reviews
4.3
108 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Sai Kaushik S.
SS
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Review of G2"
What do you like best about Palo Alto Networks Cloud NGFW?

Protecting organizations from cyberattacks starts with a network security platform as the cornerstone of an effective network security strategy. Security tools such as next-generation firewalls, cloud-delivered SASE, threat prevention, URL filtering, DNS security, artificial intelligence for operations and IoT security are essential to protect organizations from evasive threats and malware. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

Nothing as you guys are helping to build firewalls to protect us from cyber attacks, so i feel there is nothing i can say, i feel thhis is helpful for people Review collected by and hosted on G2.com.

Andrei B.
AB
Global Network Security Firewall Specialist - CISO
Security and Investigations
Enterprise (> 1000 emp.)
"Palo Alto Networks Cloud NGFW - best solution of security"
What do you like best about Palo Alto Networks Cloud NGFW?

The best about palo Alto networks Cloud NGFW is ease of implementation and mangement is very advance . Also the TAC support of Palo Alto are very helpfull in the case you have some probelm with inplimentation . They provide a great support and amazing troubleshooting . Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

The Palo Alto Networks Cloud NGFW is a amazing solition but compare with differnt vendors is very expensive . Inplimentation is required a backgraund of tehnical people that is very hard to find it . Review collected by and hosted on G2.com.

Alejandro M.
AM
Technical Services Engineer
Enterprise (> 1000 emp.)
"Palo Alto Plug and Play"
What do you like best about Palo Alto Networks Cloud NGFW?

Honestly, it’s super easy to set up. I expected a bunch of configs and headaches, but nope, just plug it in, follow the setup wizard, and you're good to go. The UI is clean, and I didn’t need to Google every step. Also, the security features are solid out of the box, which is great if you don’t wanna spend hours tweaking every little thing. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

It can get kinda pricey, especially if you start adding a bunch of extras. Also, the logs can be overwhelming, like, too much info sometimes and not super clear unless you already know what you’re looking at. Would be nice if they had better filtering or summaries. Review collected by and hosted on G2.com.

Simone R.
SR
Google Technical Solution Specialist
Enterprise (> 1000 emp.)
"Cloud Administrator"
What do you like best about Palo Alto Networks Cloud NGFW?

What I like best about Palo Alto Networks Cloud NGFW is how seamlessly it integrates with cloud-native environments while still providing enterprise-grade security. It's easy to deploy, scales automatically, and gives you advanced threat protection without having to manage the underlying infrastructure. The consistent policy enforcement across different workloads is a huge plus, and the tight integration with AWS services makes it ideal for hybrid or multi-cloud setups. It just gives you peace of mind knowing your cloud assets are protected with minimal operational overhead. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

ChatGPT said:

What I dislike about Palo Alto Networks Cloud NGFW is that while it's powerful, the initial setup and configuration can be a bit challenging, especially for users who aren't already familiar with Palo Alto’s ecosystem. Additionally, the pricing model can become quite expensive as your cloud environment scales, so it requires careful planning to avoid unexpected costs. Review collected by and hosted on G2.com.

Subir B.
SB
Senior Program Manager
Enterprise (> 1000 emp.)
"Leading with Empathy, Delivering with Impact"
What do you like best about Palo Alto Networks Cloud NGFW?

What I like best about Palo Alto Networks Cloud NGFW is how seamlessly it integrates enterprise-grade security into cloud-native environments, without compromising agility. It provides deep visibility, threat prevention, and application-aware controls while allowing teams to maintain the speed and flexibility of their cloud operations. The native integration with AWS and other platforms simplifies deployment, automates scaling, and reduces operational overhead. From a leadership perspective, it empowers organizations to confidently accelerate cloud transformation without sacrificing governance or compliance. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

While Palo Alto Networks Cloud NGFW is a robust and secure solution, it does come with a learning curve, especially for those new to the platform. That said, I found this to be a motivating challenge. I became genuinely curious as I started exploring it, and within just a couple of weeks, I could ramp up quickly using AI tools and good old Google. That hands-on learning journey deepened my appreciation for the platform’s capabilities and flexibility. Review collected by and hosted on G2.com.

Henry O.
HO
Senior Database Administrator
Mid-Market (51-1000 emp.)
"An administrator"
What do you like best about Palo Alto Networks Cloud NGFW?

Simplified Deployment and Management, Cloud NGFW is easier to deploy and manage compared to traditional firewall appliances or virtual machines. Seamless Integration with Cloud Providers (especially AWS and Azure) Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

Less Mature in Certain Cloud Environments, While strong in AWS and Azure, but its feature set in other cloud environments (like Google Cloud Platform) might be less extensive compared to its primary supported platforms. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"Robust features that meets many use cases and catch scenarios, however slightly laggy load times."
What do you like best about Palo Alto Networks Cloud NGFW?

I like the detailed policy/ rule creation that fits the companies hardware stack. There is no missing features so to say everything is well thought of. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

The thing I do not like about Palo Alto Networks Cloud NGFW is that there is a steep learning curve and the GUI is complicated, I hope for ease of use. Review collected by and hosted on G2.com.

Yaswanth V.
YV
Information Technology Support Engineer
Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Digital Transformation project and having Palo Alto as the External Firewall"
What do you like best about Palo Alto Networks Cloud NGFW?

Their high end security and can be Used with third party integration

The support team was very helpful and the suppliers too

Easy to login frequent updates

Implementation was very easy to integrate with other firewalls

we are using it for managing our sd wan Across globe with our head office Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

complex to use than others and bit on the high-cost variants and bit of an overkill for smaller environments and certification and training cost way more than others. Review collected by and hosted on G2.com.

Navjeet S.
NS
client service representative
Small-Business (50 or fewer emp.)
"I had a wonderful experience working with palo alto network cloud"
What do you like best about Palo Alto Networks Cloud NGFW?

I like using Palo Alto Networks Cloud NGFW everyday. It is my go to for getting strong security for my website. Jt integrates perfectly with the other interfaces.

Would recommend it to everyone who values sustainability and efficiency of security systems. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

The complexity of finding the website ans navigate around jt can be reduced.

It took me some time to get familiar to the environment. It is great for AWS, but support on other cloud platforms feels limited. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise (> 1000 emp.)
"Mr"
What do you like best about Palo Alto Networks Cloud NGFW?

Cloud Next generation firewall offers us enterprise version of AI ML powered security without any manual invocation of deployments firewalls scaling and patching etc

It helps in automation of scaling up and down based on traffic Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks Cloud NGFW?

It is very expensive obviously compare to aws and azure firewalls

Limeted features with onprem

Complexity for small teams

Regoion availability as they dont have in some places Review collected by and hosted on G2.com.