--- title: Overhaul Reviews meta\_title: 'Overhaul Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how Overhaul works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 166 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Overhaul Reviews & Product Details Visit Website Overhaul is a global supply chain risk management platform that helps organizations see, protect, and control their entire supply chain. Built for high-consequence, high-value, and time-sensitive cargo, the platform delivers real-time visibility combined with predictive risk intelligence and active intervention capabilities to help prevent disruptions before they occur. Unlike traditional visibility tools that focus on tracking shipments, Overhaul is designed to change the way companies manage risk in transit. It enables teams to move from reactive response to proactive prevention by continuously identifying and mitigating threats across every shipment, asset, and SKU. The platform unifies end-to-end shipment visibility, risk monitoring, compliance management, and response operations into a single system that supports global supply chains operating across trucking, ocean, air, and rail. Customers gain a real-time, multimodal view of their cargo, enriched with intelligence that highlights risks such as theft, tampering, fraud, double brokering, delays, temperature excursions, and non-compliance. Overhaul is built around five core capabilities: Prevent cargo theft & tampering through real-time monitoring, route deviation detection, and rapid intervention support Eliminate fraud & double brokering using carrier verification, risk scoring, and proactive alerts Protect cold chain quality & compliance with automated temperature monitoring and configurable thresholds Gain end-to-end visibility across every asset with SKU-level, multimodal tracking and intelligent ETAs Reduce insurance exposure and costs through data-driven risk reduction and improved underwriting confidence A key differentiator is Overhaul’s 24/7 Global Security Operations Center (GSOC), which combines advanced technology with human expertise to enable real-time response, escalation, and asset recovery when incidents occur. This active operational layer ensures customers are not only alerted to risk, but supported in resolving it. Overhaul is device-agnostic and highly configurable, allowing organizations to integrate multiple data sources, telematics providers, and IoT devices into a single risk and visibility layer without locking into a proprietary hardware ecosystem. Industries served include life sciences, pharmaceuticals, electronics, manufacturing, food & beverage, automotive, retail, AI hardware, and logistics service providers (LSPs) - particularly organizations that require strong control over complex, global supply chains. * * * Product Website Overhaul Seller [Overhaul](https://www.g2.com/sellers/overhaul-a8e9ec59-85fd-4682-9f6b-576fb6838aa3) Discussions [Overhaul Community](https://www.g2.com/products/overhaul-overhaul/discuss) Languages Supported German, English, French, Irish, Hindi, Italian, Japanese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Karin Stevens Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/overhaul-overhaul/pricing) SA Shawn A. Sr. Manager QSHE Mid-Market (51-1000 emp.) 6/26/2025 "Overhaul Customer Experience" 4.5/5 What do you like best about Overhaul? User friendly, quick responsivness. Able to adapt to our everychanging requests and needs Review collected by and hosted on G2.com. What do you dislike about Overhaul? GPS accuracy at times in low cell coverage. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? always working with us to cater our needs such as notification escalation. Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11336309/official_response/edit) Thanks for the thoughtful feedback, Shawn. We're glad the platform's flexibility and responsiveness have been helpful in meeting your evolving needs. We appreciate the note on GPS accuracy in low-coverage areas and are always looking at ways to improve. Great to hear notification escalation has been valuable to your team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 7/2/2025 "Our experience with Overhaul has been excellent." 5/5 What do you like best about Overhaul? We've been provided with just the right customized solution, insights and level of support throughout the relationship and couldn't be more pleased. It feels like we have a dedicated support team anticipating and overseeing our needs, responsive to our requests and providing a high level of service and training at all times. Review collected by and hosted on G2.com. What do you dislike about Overhaul? We would like to see more emphasis on tweaking our program to get the most useful responses and trend reporting possible. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Providing real-time monitoring of our load positions to ensure they are where we expect them to be at all times and alerting us to deviations or concerns immediately when they occur. Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11356781/official_response/edit) Thank you for the kind feedback. We’re so glad the team’s support, training, and customized approach have made a positive impact. Your note about improving program flexibility and trend reporting is appreciated. We’ll absolutely take that into consideration as we continue to evolve the experience. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Mid-Market (51-1000 emp.) 3/6/2024 "Proactive" 5/5 What do you like best about Overhaul? The tracking system that provides alerts for us in the event any alarms are raised. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Having to turn the devices ON an hour before. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? The problem of having to deal with having no visibility of our loads as they travel. Having Overhaul prepares us for the What ifs and puts us in the best position to be in if a theft occurs. Review collected by and hosted on G2.com. Show More Response from Olivia Perry of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-9390181/official_response/edit) Thank you for your feedback. We're pleased to hear that our tracking system is valuable to you. We understand the inconvenience of having to turn the devices on an hour before, and we are actively exploring ways to streamline this process for our customers. 6/25/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") UC Verified User in Computer Hardware Enterprise (\> 1000 emp.) 6/20/2025 "Overhaul: A Game Changer in Supply Chain Security" 5/5 What do you like best about Overhaul? Overhaul's user-friendly interface enables our team to effortlessly monitor all aspects of logistics. Moreover, the team is always prompt in responding and offers great assistance. They resolve issues rapidly and consistently go the extra mile. Review collected by and hosted on G2.com. What do you dislike about Overhaul? As of now, everything has met or exceeded our expectations; there's nothing to dislike Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? By providing real-time data, Overhaul helps us optimize our operational decisions and reduce delays Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11313828/official_response/edit) Love hearing this! Thanks for the thoughtful review. It's great to know the interface is making things easier and that our team's quick responses are making a difference. Let us know if there's ever more we can do. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") EC Verified User in Computer Hardware Small-Business (50 or fewer emp.) 10/29/2025 "Fast APAC Support, But Language Barrier Remains a Challenge" 5/5 What do you like best about Overhaul? APAC region has the quickest response and feedback on the alert response. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Language barrier is a challenge for emerging markets, especially for Indian and Vietnam. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Supply Chain security alert and deviation monitoring. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11876073/official_response/edit) Thank you for the 5-star review and for recognizing our fast APAC support! We’re glad to hear our quick response times are helping with your supply chain security and alert monitoring. We also appreciate your feedback on language barriers - we’re working to improve communication and localization to better support all regions, including India and Vietnam. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 6/20/2025 "In overall, I'm satisfied with the services of Overhaul." 4/5 What do you like best about Overhaul? Via the platform, I can visualize the end-to-end process of shipment transportation Review collected by and hosted on G2.com. What do you dislike about Overhaul? Sometimes, the system has trigger some falts alert Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? There are so many benifits that Overhaul bring to my work and my company, can list one of that is the visualization of the shipment from the time shipment attached GPS until deliver to end customer. Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11316658/official_response/edit) Appreciate you sharing your experience. We're glad the shipment visualization features are helping streamline your process and provide clarity from start to finish. We’ll keep working to improve the system and reduce any false alerts. We're here whenever you need us. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 6/22/2025 "OVH track & trace review" 4/5 What do you like best about Overhaul? OverHaul provides a professional Track & Trace solution that gives us accurate, real-time shipment information. The interface is also user-friendly. Review collected by and hosted on G2.com. What do you dislike about Overhaul? In some cases the reports can be intermittent or not continuous. It would be even better if OverHaul could enhance this aspect. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? OverHaul helps me accurately manage the location and position of each shipment. It provides alerts when shipments are at risk, enabling me to make timely decisions to ensure lead time and maintain security. Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11319379/official_response/edit) Appreciate you taking the time to share this. It’s great to hear the platform and real-time insights are helping you manage shipments more confidently. We’re always working to improve the reporting experience and will keep that feedback in mind. Glad to support your operations. Validated ReviewerIncentivizedSource: Seller invite ![Sam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam G.") SG Sam G. Manager, Transportation Operations Small-Business (50 or fewer emp.) 8/19/2024 "Overhaul - helping keep freight secure" 4/5 What do you like best about Overhaul? Overhaul is an easy to use, intuitive platform that provides real time tracking information on subject shipments. The website makes it easy to find the current status on any shipment being tracked. Their customer support team is available 24/7/365 to monitor shipments and follow up on security alerts when necessary. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Overhaul has a great product and support team behind it, however I have found the level of quality between each support office varies. Overhaul has recently expanded into some new territories adding support teams, however it seems these teams may not be quite as up to speed on all the proper procedures as some of the older offices. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Overhaul gives us real time visiblity into our supply chain operations by providing us on-demand 24/7 tracking. Additionally, Overhaul is providing security for the supply chain in ensuring that these trucks make it to their intended destination safely, and following up when alerts indicate it may not be. Review collected by and hosted on G2.com. Show More Response from Olivia Perry of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-10021309/official_response/edit) We're thrilled to hear that you find our platform intuitive and our customer support team responsive. We apologize for any inconsistency in the support quality and are working to address this issue. Our goal is to continue providing real-time visibility and security for your supply chain operations. Current UserValidated ReviewerSource: Organic MS maria fernanda s. OPERATIOS SUPERVISOR FOR MEXICO STATION Enterprise (\> 1000 emp.) 2/26/2024 "GARMIN AND CEVA EXPERIENCE" 5/5 What do you like best about Overhaul? It´s a device easy to use, giving you important alerts in every step of the way, in case the truck stops you receive important notifications so you can allign it with your secrity department. It was easy to use and track on the load The team had a call with us in order to understand the proccess of use and application. Definetely the best part of the service is the people, they are really kind, attentive, the sense of urgent is on top, we arranged the details of the service one day before and they helped us to get this shipped asap, they established excellent level of communication with us and the team. Competitive prices vs what do you get for. Review collected by and hosted on G2.com. What do you dislike about Overhaul? we were pretty happy of the service provided, we don´t have any bad feedbak. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? security of the products as well as give to our client the opportunity to track the load, no incidents on the operation side since the cost of the invoice of the goods is located as a high value items. Review collected by and hosted on G2.com. Show More Response from Olivia Perry of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-9343651/official_response/edit) Thank you for your feedback! We will continue to work on providing exceptional customer service. 8/16/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lucila Daniela D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucila Daniela D.") LD Lucila Daniela D. International trade specialist Mid-Market (51-1000 emp.) 6/24/2025 "Satisfactory" 5/5 What do you like best about Overhaul? The platform is excellent and the service is continuous. Review collected by and hosted on G2.com. What do you dislike about Overhaul? The generation of unresolved emails, I recommend finding opportunities to connect and provide a solution. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Improve the safety KPI. Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11327307/official_response/edit) Thank you, Lucila. We’re glad to hear the platform and ongoing service have met your expectations and that it’s helping improve safety KPIs. We also appreciate your feedback on email resolution and will look for ways to strengthen follow-through. Always grateful for insights like this. Validated ReviewerIncentivizedSource: Seller invite ## Questions about Overhaul? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Overhaul ](https://www.g2.com/products/overhaul-overhaul/discussions/new) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity about 2 months ago Which supply chain platform provides the most complete view of shipment risk, location, and security status? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/which-supply-chain-platform-provides-the-most-complete-view-of-shipment-risk-location-and-security-status) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity about 2 months ago What is the best alternative to traditional visibility-only platforms? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-best-alternative-to-traditional-visibility-only-platforms) [ View all Discussions ](https://www.g2.com/products/overhaul-overhaul/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 16 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/overhaul-overhaul/pricing) Overhaul Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8a8b0d29378967c8b328fc8a92b39ef/project44.png "Product Avatar Image") project44 4.7/5(734) [ Compare Now ](https://www.g2.com/compare/overhaul-overhaul-vs-project44) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47a7eadf8e63e90a4ea43da207658688/fourkites.png "Product Avatar Image") FourKites 4.5/5(269) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-overhaul-overhaul) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f41c1a695ae4259871f9a563d13716ee/descartes-macropoint.png "Product Avatar Image") Descartes MacroPoint 4.7/5(893) [ Compare Now ](https://www.g2.com/compare/descartes-macropoint-vs-overhaul-overhaul) ##### ##### Overhaul Features Delivery Flows Alerts Inventory Performance KPIs Visibility Compliance Search Shipment Tracking Network Management Automated Onboarding [ View More Features ](https://www.g2.com/products/overhaul-overhaul/features) ## Top-Rated Alternatives [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![Descartes MacroPoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![FourKites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FourKites") FourKites 4.5/5(269) ](https://www.g2.com/products/fourkites/reviews) [ View All Alternatives ](https://www.g2.com/products/overhaul-overhaul/competitors/alternatives) ##### Categories on G2 [Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility) ##### Explore More [What is the most reliable electronic trial master file software based on reviews from teams preventing compliance gaps across study phases?](https://www.g2.com/discussions/what-is-the-most-reliable-electronic-trial-master-file-software-based-on-reviews-from-teams-preventing-compliance-gaps-across-study-phases%20)[Which vendor provides real-time data synchronization across systems?](https://www.g2.com/discussions/which-vendor-provides-real-time-data-synchronization-across-systems)[What is the best software for tracking project hours?](https://www.g2.com/discussions/what-is-the-best-software-for-tracking-project-hours) [Is ZBrush worth the subscription cost for a character artist?](https://www.g2.com/discussions/is-zbrush-worth-the-subscription-cost-for-a-character-artist)[Top-rated software for managing business expenses](https://www.g2.com/discussions/top-rated-software-for-managing-business-expenses)[Pros and Cons Details](https://www.g2.com/products/overhaul-overhaul/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)