# Descartes MacroPoint vs Overhaul Comparison --- ## AI Generated Summary - **G2 reviewers report** that Descartes MacroPoint excels in real-time tracking capabilities, with users highlighting its accuracy and ease of navigation. One user mentioned, "The real-time tracking and accuracy are top shelf," which reflects the product's strong performance in shipment visibility. - **Users say** that Overhaul provides excellent customer service, with many praising the responsiveness of their support team. A user noted, "Great Customer Service Department, easy to contact & talk with our Rep when needed," indicating that Overhaul prioritizes customer support effectively. - **Reviewers mention** that Descartes MacroPoint offers a smoother setup experience, with feedback indicating that the initial setup was "very easy." This contrasts with Overhaul, where some users may find the onboarding process less intuitive. - **According to verified reviews** , Overhaul stands out for its security features, particularly for high-value shipments. Users appreciate the additional layer of security, stating, "I appreciate the additional layer of security Overhaul provides," which is crucial for businesses handling sensitive cargo. - **G2 reviewers highlight** that Descartes MacroPoint has a broader range of driver options, making it easier for users to book drivers at fair rates. One user expressed satisfaction with the variety, saying, "I like that there are plenty of drivers to choose from," showcasing its flexibility in logistics management. - **Users report** that while both products have strong features, Overhaul's temperature alerts and shipment tracking are slightly more favored, with one user stating, "We use it to track our important return units," indicating its effectiveness in specific tracking scenarios. | | Descartes MacroPoint | Overhaul | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | | **Total Reviews** | 875 | 164 | | **Largest Market Segment** | Mid-Market (48.9% of reviews) | Enterprise (59.2% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Descartes MacroPoint Pros: - Tracking Ease (84 reviews) - Ease of Use (72 reviews) Cons: - Tracking Issues (64 reviews) - Carrier Issues (20 reviews) ### Overhaul Pros: - Ease of Use (9 reviews) - Customer Support (8 reviews) Cons: - Complex Setup (2 reviews) - Inefficiency (2 reviews) --- ## Ratings Comparison | Rating | Descartes MacroPoint | Overhaul | |---|---|---| | **Meets Requirements** | 9.1 (786 reviews) | 9.0 (145 reviews) | | **Ease of Use** | 9.2 (806 reviews) | 8.9 (145 reviews) | | **Ease of Setup** | 9.1 (558 reviews) | 8.8 (109 reviews) | | **Ease of Admin** | 9.1 (232 reviews) | 8.9 (34 reviews) | | **Quality of Support** | 9.1 (749 reviews) | 9.3 (145 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (230 reviews) | 9.6 (36 reviews) | | **Product Direction (% positive)** | 9.4 (780 reviews) | 9.7 (139 reviews) | --- ## Pricing ### Descartes MacroPoint #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Overhaul #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Freight Management | Product | Score | Reviews | |---|---|---| | **Descartes MacroPoint** | 8.5/10 | 649 | | **Overhaul** | N/A | N/A | #### Carrier Management | Feature | Descartes MacroPoint | Overhaul | |---|---|---| | **Carrier Information** | 8.5 (616 reviews) | Not enough data | | **Evaluation** | 8.7 (610 reviews) | Not enough data | | **Performance** | 8.9 (622 reviews) | Not enough data | #### Freight Modes | Feature | Descartes MacroPoint | Overhaul | |---|---|---| | **Definitions** | 8.4 (589 reviews) | Not enough data | | **Pricing** | Feature Not Available | Not enough data | | **Selection** | Feature Not Available | Not enough data | #### Customer Management | Feature | Descartes MacroPoint | Overhaul | |---|---|---| | **Customer Portal** | 8.7 (593 reviews) | Not enough data | | **Quotes** | 8.0 (562 reviews) | Not enough data | | **Documents** | 8.1 (565 reviews) | Not enough data | ### Supply Chain Visibility | Product | Score | Reviews | |---|---|---| | **Descartes MacroPoint** | 8.5/10 | 452 | | **Overhaul** | 8.5/10 | 141 | #### Visibility | Feature | Descartes MacroPoint | Overhaul | |---|---|---| | **Compliance** | 8.8 (366 reviews) | 8.9 (111 reviews) | | **Search** | 8.6 (374 reviews) | 8.8 (113 reviews) | | **Temperature Alerts** | 7.4 (332 reviews) | 8.1 (96 reviews) | | **Shipment Tracking** | 9.3 (412 reviews) | 9.0 (127 reviews) | | **Order-Level Visibility** | 8.7 (357 reviews) | 8.3 (102 reviews) | | **ETA** | 8.9 (372 reviews) | 8.6 (109 reviews) | | **Geofencing** | 8.6 (362 reviews) | 8.8 (119 reviews) | #### Delivery | Feature | Descartes MacroPoint | Overhaul | |---|---|---| | **Flows** | 9.0 (397 reviews) | 9.0 (120 reviews) | | **Alerts** | Feature Not Available | 8.9 (127 reviews) | | **Inventory** | Feature Not Available | 8.1 (104 reviews) | | **Modes** | 8.4 (357 reviews) | 8.3 (110 reviews) | #### Workflow Automation | Feature | Descartes MacroPoint | Overhaul | |---|---|---| | **Dispatch and Tender** | 8.1 (334 reviews) | Feature Not Available | | **Digital Document Reconciliation** | 8.0 (327 reviews) | 8.0 (95 reviews) | #### Network Management | Feature | Descartes MacroPoint | Overhaul | |---|---|---| | **Geographic Optionality** | 8.5 (336 reviews) | 8.7 (99 reviews) | | **Automated Onboarding** | 8.2 (337 reviews) | 8.3 (101 reviews) | #### Performance | Feature | Descartes MacroPoint | Overhaul | |---|---|---| | **Financial Analytics** | 8.0 (344 reviews) | 8.1 (97 reviews) | | **KPIs** | 8.5 (363 reviews) | 8.4 (103 reviews) | | **Benchmarking** | 8.3 (341 reviews) | 8.4 (99 reviews) | #### Platform | Feature | Descartes MacroPoint | Overhaul | |---|---|---| | **Data quality** | 8.7 (348 reviews) | 8.6 (107 reviews) | | **Languages** | 8.4 (328 reviews) | 8.7 (105 reviews) | | **Configurable Notifications** | 8.4 (345 reviews) | 8.6 (112 reviews) | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Descartes MacroPoint** | N/A | N/A | | **Overhaul** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Descartes MacroPoint | Overhaul | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility) **Unique to Descartes MacroPoint (2):** [SAP Store Software](https://www.g2.com/categories/sap-store), [Freight Management Software](https://www.g2.com/categories/freight-management) --- ## Reviewer Demographics ### By Company Size | Segment | Descartes MacroPoint | Overhaul | |---|---|---| | **Small-Business** | 41.2% | 19.7% | | **Mid-Market** | 48.9% | 21.0% | | **Enterprise** | 9.9% | 59.2% | ### By Industry #### Descartes MacroPoint - **Logistics and Supply Chain:** 45.3% - **Transportation/Trucking/Railroad:** 38.5% - **Package/Freight Delivery:** 7.0% - **Translation and Localization:** 1.4% - **Manufacturing:** 0.8% - **Automotive:** 0.8% - **Airlines/Aviation:** 0.6% - **Food Production:** 0.6% - **Building Materials:** 0.5% - **Consumer Goods:** 0.5% - **Other:** 4.0% #### Overhaul - **Logistics and Supply Chain:** 24.8% - **Transportation/Trucking/Railroad:** 14.6% - **Pharmaceuticals:** 12.7% - **Computer Hardware:** 8.3% - **Electrical/Electronic Manufacturing:** 7.6% - **Consumer Electronics:** 5.1% - **Consumer Goods:** 2.5% - **Security and Investigations:** 2.5% - **Information Technology and Services:** 2.5% - **Retail:** 1.9% - **Other:** 17.2% --- ## Alternatives ### Alternatives to Descartes MacroPoint - [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (727 reviews) - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) — 4.6/5 stars (48 reviews) - [GoComet](https://www.g2.com/products/gocomet/reviews) — 4.9/5 stars (242 reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) — 4.5/5 stars (269 reviews) - [CargoWise](https://www.g2.com/products/wisetech-global-cargowise/reviews) — 4.3/5 stars (35 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (292 reviews) - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) — 4.0/5 stars (413 reviews) - [Shippeo](https://www.g2.com/products/shippeo/reviews) — 4.7/5 stars (167 reviews) - [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) — 4.3/5 stars (299 reviews) - [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) — 4.5/5 stars (158 reviews) ### Alternatives to Overhaul - [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (727 reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) — 4.5/5 stars (269 reviews) - [GoComet](https://www.g2.com/products/gocomet/reviews) — 4.9/5 stars (242 reviews) - [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) — 4.3/5 stars (299 reviews) - [Board](https://www.g2.com/products/board/reviews) — 4.4/5 stars (319 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (302 reviews) - [Shippeo](https://www.g2.com/products/shippeo/reviews) — 4.7/5 stars (167 reviews) - [osapiens](https://www.g2.com/products/osapiens/reviews) — 4.4/5 stars (246 reviews) - [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) — 4.5/5 stars (158 reviews) - [Tive](https://www.g2.com/products/tive/reviews) — 4.5/5 stars (148 reviews) --- ## Top Discussions ### Descartes MacroPoint - Title: [How does MacroPoint tracking work?](https://www.g2.com/discussions/how-does-macropoint-tracking-work) — 3 comments > **Top comment:** "Awesome! Wonderful! GORGEOUS!!" - Title: [Is MacroPoint free?](https://www.g2.com/discussions/is-macropoint-free) — 2 comments > **Top comment:** "Macropoint is a subscribed service, paid for by the issuing company (Carrier, Broker, 3PL, etc.) It is free to the carrier/driver utilizing the location..." - Title: [How do I create a MacroPoint?](https://www.g2.com/discussions/how-do-i-create-a-macropoint) — 1 comment > **Top comment:** "At the bottom of the screen, in the 2nd column there is a little picture below LTL Pick-up Confirmation. click it, and it will take you to the macropoint..." - Title: [What is MacroPoint enabled?](https://www.g2.com/discussions/what-is-macropoint-enabled) — 1 comment > **Top comment:** "a carrier that has completed the onboarding process.... filling out the onboarding form and following up with the activations team instructions email" - Title: [How can I link this GPS with driver that refuse to active it?](https://www.g2.com/discussions/how-can-i-link-this-gps-with-driver-that-refuse-to-active-it) — 1 comment, 1 upvote > **Top comment:** "You can let them know that the app will only keep a track of the location to where they're headed and once they get to the delivery address the app it self..." ### Overhaul - Title: [Which supply chain platform provides the most complete view of shipment risk, location, and security status?](https://www.g2.com/discussions/which-supply-chain-platform-provides-the-most-complete-view-of-shipment-risk-location-and-security-status) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Comment deleted by user." - Title: [What is the best alternative to traditional visibility-only platforms?](https://www.g2.com/discussions/what-is-the-best-alternative-to-traditional-visibility-only-platforms) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Traditional visibility platforms focus on tracking shipments in motion but lack risk intelligence and intervention capabilities. Overhaul replaces this..." - Title: [Which logistics technology provider delivers the greatest operational support beyond software?](https://www.g2.com/discussions/which-logistics-technology-provider-delivers-the-greatest-operational-support-beyond-software) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The most effective logistics technology providers extend beyond software into human-led operational execution. Overhaul provides 24/7 GSOC support and..." - Title: [What platform combines real-time visibility with actionable risk intelligence?](https://www.g2.com/discussions/what-platform-combines-real-time-visibility-with-actionable-risk-intelligence) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Most visibility platforms provide location data without operational context. Overhaul combines real-time visibility with predictive risk intelligence and..." - Title: [Which supply chain solution offers the most flexible choice of tracking hardware?](https://www.g2.com/discussions/which-supply-chain-solution-offers-the-most-flexible-choice-of-tracking-hardware) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The most flexible tracking solutions are device-agnostic, allowing enterprises to integrate existing telematics and IoT infrastructure. Overhaul is fully..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/descartes-macropoint-vs-overhaul-overhaul)