--- title: Overhaul Reviews meta\_title: 'Overhaul Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how Overhaul works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 166 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Overhaul Reviews & Product Details Visit Website Overhaul is a global supply chain risk management platform that helps organizations see, protect, and control their entire supply chain. Built for high-consequence, high-value, and time-sensitive cargo, the platform delivers real-time visibility combined with predictive risk intelligence and active intervention capabilities to help prevent disruptions before they occur. Unlike traditional visibility tools that focus on tracking shipments, Overhaul is designed to change the way companies manage risk in transit. It enables teams to move from reactive response to proactive prevention by continuously identifying and mitigating threats across every shipment, asset, and SKU. The platform unifies end-to-end shipment visibility, risk monitoring, compliance management, and response operations into a single system that supports global supply chains operating across trucking, ocean, air, and rail. Customers gain a real-time, multimodal view of their cargo, enriched with intelligence that highlights risks such as theft, tampering, fraud, double brokering, delays, temperature excursions, and non-compliance. Overhaul is built around five core capabilities: Prevent cargo theft & tampering through real-time monitoring, route deviation detection, and rapid intervention support Eliminate fraud & double brokering using carrier verification, risk scoring, and proactive alerts Protect cold chain quality & compliance with automated temperature monitoring and configurable thresholds Gain end-to-end visibility across every asset with SKU-level, multimodal tracking and intelligent ETAs Reduce insurance exposure and costs through data-driven risk reduction and improved underwriting confidence A key differentiator is Overhaul’s 24/7 Global Security Operations Center (GSOC), which combines advanced technology with human expertise to enable real-time response, escalation, and asset recovery when incidents occur. This active operational layer ensures customers are not only alerted to risk, but supported in resolving it. Overhaul is device-agnostic and highly configurable, allowing organizations to integrate multiple data sources, telematics providers, and IoT devices into a single risk and visibility layer without locking into a proprietary hardware ecosystem. Industries served include life sciences, pharmaceuticals, electronics, manufacturing, food & beverage, automotive, retail, AI hardware, and logistics service providers (LSPs) - particularly organizations that require strong control over complex, global supply chains. * * * Product Website Overhaul Seller [Overhaul](https://www.g2.com/sellers/overhaul-a8e9ec59-85fd-4682-9f6b-576fb6838aa3) Discussions [Overhaul Community](https://www.g2.com/products/overhaul-overhaul/discuss) Languages Supported German, English, French, Irish, Hindi, Italian, Japanese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Karin Stevens Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/overhaul-overhaul/pricing) ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 10/28/2025 "Great Integration and Backup Tracking, But Frequent Format Changes Disrupt Workflow" 3.5/5 What do you like best about Overhaul? I like the integration with our systems when it comes to building shipments and adding company owned trailers. If and when devices go inactive we have a backup tracking method. Review collected by and hosted on G2.com. What do you dislike about Overhaul? The constant format changes that doesn't improve functionality. These typically cause us to lose access with something. Could be unrelated but we lost the ability to add trailers to shipments shortly after an update. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Our company does not have it's own covert tracking software. Overhaul is filling this need since this would costs us significantly more to create. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11870083/official_response/edit) Thank you for your honest feedback and for highlighting the value of our system integration and backup tracking options. We understand how format changes can be disruptive and appreciate you bringing this to our attention. Our team is reviewing update processes to ensure future improvements are smoother and more stable. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 6/24/2025 "timeliness responses, great customer service!" 5/5 What do you like best about Overhaul? Quick to provide resolutions to any issues and very informative, willing to support quickly and promptly to any issues that come up. Review collected by and hosted on G2.com. What do you dislike about Overhaul? nothing really, just typing to complete the field Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Providing real time tracking of our high value loads. Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11324967/official_response/edit) Appreciate the kind words. It's great to hear our team has been quick and helpful, and that the platform is supporting your tracking needs for high-value loads. Always happy to support your success. 11/18/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") UC Verified User in Computer Hardware Enterprise (\> 1000 emp.) 2/9/2026 "Real-Time Insights Deliver Tangible Logistics Benefits" 5/5 What do you like best about Overhaul? The Overhaul platform is user-friendly and provides actionable insights. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Integration with older systems can be challenging, but Overhaul’s team provided excellent support. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Overhaul’s proactive alerts allow us to intervene before disruptions impact our business. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-12329412/official_response/edit) We're glad to hear that you find our platform user-friendly and that it provides actionable insights. Thank you for sharing your positive experience! Validated ReviewerIncentivizedSource: Seller invite EL edmond l. Import, Export and Logistics Manager Enterprise (\> 1000 emp.) 10/27/2025 "Import, Export and Logistics Manager" 4/5 What do you like best about Overhaul? The team demonstrates effective communication and possesses strong knowledge, which greatly supports the business. Review collected by and hosted on G2.com. What do you dislike about Overhaul? I have not encountered any major issues while using their service. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? The platform provides clear visibility into the status of shipments and allows for prompt escalation whenever any unusual activity is detected. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11864985/official_response/edit) Thank you for your kind words! We’re happy to hear our team’s communication and expertise are making a positive impact. It’s great to know the platform’s visibility and escalation features are helping you stay ahead of potential issues. We appreciate your trust in Overhaul! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 10/28/2025 "Great Hardware Integration, Needs Better Metrics Control" 5/5 What do you like best about Overhaul? Ability to layer hardware security tools into a software space. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Would like more control of metrics/reporting. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Overhaul makes it possible to support our customers with the security needs they expect. This benefits our ability provided exceeding customer value. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11870446/official_response/edit) Thank you for the 5-star review! We’re glad to hear our platform’s hardware integration is helping you deliver the security and value your customers expect. We appreciate your feedback on metrics and reporting - our team is exploring ways to give users more flexibility and control in this area. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Pulkit A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pulkit A.") PA Pulkit A. Global Logistics Manager Enterprise (\> 1000 emp.) 8/7/2024 "Tremendous Support through uncertainty" 5/5 What do you like best about Overhaul? Apart from the great set of products, many of them industry first, Overhaul has a great support team which enable easy implementation and insights Review collected by and hosted on G2.com. What do you dislike about Overhaul? An opportunity of improvement is in the fulfilment lead times of the GPS devices Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Overhaul is providing us visibility of our shipments across the country and ensuring compliance to all agreed upon security measures Review collected by and hosted on G2.com. Show More Response from Olivia Perry of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-9976673/official_response/edit) We're glad to hear that you've had a great user experience with Overhaul and that our support has been prompt and personalized to your business needs. We appreciate your feedback on the fulfillment lead times for GPS devices and will work to improve in this area.Thank you for sharing your experience! 6/18/2025 Current UserValidated ReviewerSource: Organic MA Manuel A. Security manager Enterprise (\> 1000 emp.) 6/30/2025 "Quick help with all concerns" 5/5 What do you like best about Overhaul? Ash Budd and Lisa Goff are always quick to respond to all of my questions, they are thorough and make you comfortable with all of the training Review collected by and hosted on G2.com. What do you dislike about Overhaul? Overhaul email alerts being sent when the Overhaul ID is not associated with my customers Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Tracking high value loads for tech cusotmer Review collected by and hosted on G2.com. Show More Response from Brittany Harmon of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11347248/official_response/edit) Thanks, Manuel. Great to hear that Ash and Lisa have been responsive and made the training process more comfortable. We appreciate your note about the email alerts and will be sure to review that. Thanks again for sharing your experience. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") US Verified User in Security and Investigations Small-Business (50 or fewer emp.) 11/18/2025 "Outstanding Support" 3.5/5 What do you like best about Overhaul? There team is extremely helpful and go above and beyond. Review collected by and hosted on G2.com. What do you dislike about Overhaul? the tablets have a hard time inputting data especially if Wifi is not very strong. It has gotten better. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Before Overhaul, it was hard to know where shipments were, whether they were safe, and what issues were forming until it was too late Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11975578/official_response/edit) Thanks for taking the time to share your feedback. We’re glad our team’s support has been helpful, and we appreciate you pointing out the tablet issues in low-WiFi areas - we’re continuing to improve that experience. Your input helps us get better, and we’re grateful you’re seeing clearer visibility and safety in your shipments with Overhaul. Validated ReviewerIncentivizedSource: Seller invite ![溢鸣 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "溢鸣 .") 溢 溢鸣 . Asst. Logistics Operations Manager Enterprise (\> 1000 emp.) 10/24/2025 "Outstanding Support and Communication, No Complaints" 5/5 What do you like best about Overhaul? Effective communication and very supportive. Review collected by and hosted on G2.com. What do you dislike about Overhaul? There is nothing that I dislike at the moment. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Ensuring product security throughout the entire chain from the departure to the final destination. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11855354/official_response/edit) Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you’ve had a great experience with our team’s communication and support. Ensuring product security and visibility across your entire supply chain is at the heart of what we do, and it’s wonderful to know that our efforts are making an impact for you. We appreciate your trust in Overhaul and look forward to continuing to support your success! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 11/11/2025 "Arvato EMG /Microsoft" 5/5 What do you like best about Overhaul? the ability to stay organized and deliver high quality results on time . Review collected by and hosted on G2.com. What do you dislike about Overhaul? Honestly, there isn't much to dislike, but if I had to choose something, I'd say that sometimes communication between departments can be a bit slow. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? providing Escor for our loads and monitoring our high value loads Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11942849/official_response/edit) Thank you for sharing your feedback! We're glad Overhaul helps you stay organized and deliver high-quality results, and we appreciate your note about occasional communication slowdowns - we’re always working to improve. It’s great to hear that our Escort services and high-value load monitoring are supporting your operations, and we’re grateful to have you as a partner. Validated ReviewerIncentivizedSource: Seller invite ## Questions about Overhaul? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Overhaul ](https://www.g2.com/products/overhaul-overhaul/discussions/new) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity about 2 months ago Which supply chain platform provides the most complete view of shipment risk, location, and security status? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/which-supply-chain-platform-provides-the-most-complete-view-of-shipment-risk-location-and-security-status) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity about 2 months ago What is the best alternative to traditional visibility-only platforms? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-best-alternative-to-traditional-visibility-only-platforms) [ View all Discussions ](https://www.g2.com/products/overhaul-overhaul/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 16 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/overhaul-overhaul/pricing) Overhaul Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8a8b0d29378967c8b328fc8a92b39ef/project44.png "Product Avatar Image") project44 4.7/5(734) [ Compare Now ](https://www.g2.com/compare/overhaul-overhaul-vs-project44) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47a7eadf8e63e90a4ea43da207658688/fourkites.png "Product Avatar Image") FourKites 4.5/5(269) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-overhaul-overhaul) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f41c1a695ae4259871f9a563d13716ee/descartes-macropoint.png "Product Avatar Image") Descartes MacroPoint 4.7/5(893) [ Compare Now ](https://www.g2.com/compare/descartes-macropoint-vs-overhaul-overhaul) ##### ##### Overhaul Features Delivery Flows Alerts Inventory Performance KPIs Visibility Compliance Search Shipment Tracking Network Management Automated Onboarding [ View More Features ](https://www.g2.com/products/overhaul-overhaul/features) ## Top-Rated Alternatives [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![Descartes MacroPoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![FourKites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FourKites") FourKites 4.5/5(269) ](https://www.g2.com/products/fourkites/reviews) [ View All Alternatives ](https://www.g2.com/products/overhaul-overhaul/competitors/alternatives) ##### Categories on G2 [Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility) ##### Explore More [What is the most reliable electronic trial master file software based on reviews from teams preventing compliance gaps across study phases?](https://www.g2.com/discussions/what-is-the-most-reliable-electronic-trial-master-file-software-based-on-reviews-from-teams-preventing-compliance-gaps-across-study-phases%20)[Which vendor provides real-time data synchronization across systems?](https://www.g2.com/discussions/which-vendor-provides-real-time-data-synchronization-across-systems)[What is the best software for tracking project hours?](https://www.g2.com/discussions/what-is-the-best-software-for-tracking-project-hours) [Is ZBrush worth the subscription cost for a character artist?](https://www.g2.com/discussions/is-zbrush-worth-the-subscription-cost-for-a-character-artist)[Top-rated software for managing business expenses](https://www.g2.com/discussions/top-rated-software-for-managing-business-expenses)[Pros and Cons Details](https://www.g2.com/products/overhaul-overhaul/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)