--- title: Overhaul Reviews meta\_title: 'Overhaul Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how Overhaul works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 166 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Overhaul Reviews & Product Details Visit Website Overhaul is a global supply chain risk management platform that helps organizations see, protect, and control their entire supply chain. Built for high-consequence, high-value, and time-sensitive cargo, the platform delivers real-time visibility combined with predictive risk intelligence and active intervention capabilities to help prevent disruptions before they occur. Unlike traditional visibility tools that focus on tracking shipments, Overhaul is designed to change the way companies manage risk in transit. It enables teams to move from reactive response to proactive prevention by continuously identifying and mitigating threats across every shipment, asset, and SKU. The platform unifies end-to-end shipment visibility, risk monitoring, compliance management, and response operations into a single system that supports global supply chains operating across trucking, ocean, air, and rail. Customers gain a real-time, multimodal view of their cargo, enriched with intelligence that highlights risks such as theft, tampering, fraud, double brokering, delays, temperature excursions, and non-compliance. Overhaul is built around five core capabilities: Prevent cargo theft & tampering through real-time monitoring, route deviation detection, and rapid intervention support Eliminate fraud & double brokering using carrier verification, risk scoring, and proactive alerts Protect cold chain quality & compliance with automated temperature monitoring and configurable thresholds Gain end-to-end visibility across every asset with SKU-level, multimodal tracking and intelligent ETAs Reduce insurance exposure and costs through data-driven risk reduction and improved underwriting confidence A key differentiator is Overhaul’s 24/7 Global Security Operations Center (GSOC), which combines advanced technology with human expertise to enable real-time response, escalation, and asset recovery when incidents occur. This active operational layer ensures customers are not only alerted to risk, but supported in resolving it. Overhaul is device-agnostic and highly configurable, allowing organizations to integrate multiple data sources, telematics providers, and IoT devices into a single risk and visibility layer without locking into a proprietary hardware ecosystem. Industries served include life sciences, pharmaceuticals, electronics, manufacturing, food & beverage, automotive, retail, AI hardware, and logistics service providers (LSPs) - particularly organizations that require strong control over complex, global supply chains. * * * Product Website Overhaul Seller [Overhaul](https://www.g2.com/sellers/overhaul-a8e9ec59-85fd-4682-9f6b-576fb6838aa3) Discussions [Overhaul Community](https://www.g2.com/products/overhaul-overhaul/discuss) Languages Supported German, English, French, Irish, Hindi, Italian, Japanese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Karin Stevens Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/overhaul-overhaul/pricing) ![Luiten V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luiten V.") LV Luiten V. 11/12/2025 "Strong Support but Inconsistent Alerts" 3.5/5 What do you like best about Overhaul? I really appreciate Overhaul's customer support service. The way they approach their business and their responsiveness is commendable. Their dedication to providing excellent support makes dealing with any issues smooth and less stressful. It feels like they truly understand the importance of being responsive and approachable, which adds significant value to their service. Review collected by and hosted on G2.com. What do you dislike about Overhaul? I would say they can improve their platform mainly when we're talking on details. Geofencing alerts are maybe not accurate and should be easy to filter out and not clutter people's inboxes. Alerts or violations that are actually not supposed to happen. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? I use Overhaul for security tracking and risk assessments, enhancing shipment or supply chain security. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11948075/official_response/edit) Thank you for your thoughtful review! We’re glad to hear our support team’s responsiveness and approach make your experience smoother, and we appreciate your honest feedback about alert accuracy and filtering, we’re actively working to refine those details. It’s great to know Overhaul is helping strengthen your security tracking and risk assessments, and we truly value your partnership. Validated ReviewerIncentivizedSource: Seller invite ![Michael A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael A.") MA Michael A. Account Supervisor/CSR Small-Business (50 or fewer emp.) 1/30/2026 "Continuous Customer Support When Challenges Arise" 5/5 What do you like best about Overhaul? continuous customer support when challenges arise. Review collected by and hosted on G2.com. What do you dislike about Overhaul? devices not pinging when uploading the forms per shipment. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? We used to experience pinging issues, but recently we haven’t come across any. I assume things are improving. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-12282595/official_response/edit) Thank you for the 5-star review! We’re glad our continuous customer support has been there when challenges arise. We appreciate the feedback on device pinging and are happy to hear you’ve seen improvements - we’ll keep working to make the experience even better. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alexia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexia S.") AS Alexia S. Coordinadora de Importaciones Small-Business (50 or fewer emp.) 1/28/2026 "Excellent account service, but the GPS fails too often." 3.5/5 What do you like best about Overhaul? Our account executive, her proactivity, her level of service. Review collected by and hosted on G2.com. What do you dislike about Overhaul? That the GPS devices fail too much, they have sent us GPS devices that when we want to use them, we raise our hand because they don't give a signal, and the only resolution is that we have to put another one. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? It helps us have a better view of each of our shipments from the moment they leave our warehouse in Laredo, until they reach our warehouses in Kn. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-12271553/official_response/edit) Thank you for the thoughtful review! We’re glad to hear our account executive’s proactive support stands out. We appreciate the feedback on the GPS reliability and are actively working to improve device performance and reduce failures. Your insights help us serve you better. Validated ReviewerIncentivizedSource: Seller inviteAI Translated JS Jeremy S. Director, Asset Protection Small-Business (50 or fewer emp.) 7/21/2025 "New service lane so some getting familiar with each other's practices so some expected bumps." 3.5/5 What do you like best about Overhaul? They are mostly timely with their responses when an item is brought to light. The devices help our losses, but rail LE is still slow to respond. The rail cannot dispute where their failures currently lie. Review collected by and hosted on G2.com. What do you dislike about Overhaul? I wish the device ping radius were more defined and exact. But I get it is a small device that is intended to provide coverage for 30+ days so that mission defines it current capabilities. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? We have had extension loss on the US rail system out of the seaport of LA/LB. With the devices we can know say for certainty where the burglaries are occurring within those two particular rail networks. And hopefully that will drive change and improvement to those rail lines protection posture. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11417088/official_response/edit) Thank you for your feedback and for working with us in this new service lane. We're glad our team’s responsiveness and device insights are helping you address rail losses. We appreciate your suggestion regarding device accuracy - balancing precision with battery life is an ongoing priority for us. Your input helps us improve, and we're here to support you as we move forward together. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics") UC Verified User in Consumer Electronics Mid-Market (51-1000 emp.) 10/29/2025 "Exceptional Support and Fast Issue Resolution" 5/5 What do you like best about Overhaul? The overhaul team does really well in responding quickly to any concerns we have. The quick responses is always a plus in my industry. Latosha was an essential point of contact for Fusion during recent theft incident and help us every step of the way! Review collected by and hosted on G2.com. What do you dislike about Overhaul? I really can't pinpoint any downsides. If there have been any issues or concerns; for example, too many alert emails at one time. The situation was handled very quickly! Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Overhaul is currently being used to track our high-value shipments. This provides a sense of security, knowing that all eyes are on our shipments to ensure they reach their delivery points safely and securely. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11879907/official_response/edit) Thank you for the 5-star review! We’re delighted to hear that our team, especially Latosha, was able to support you quickly during the recent incident. It’s great to know that Overhaul’s tracking of high-value shipments is giving you peace of mind and confidence in your operations. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 6/30/2026 "Outstanding Support from Ash Budd" 5/5 What do you like best about Overhaul? Ash Budd is great to work with. Overhaul platform provides great data. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Cost is high. The level of service is good. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-9955054/official_response/edit) Thanks for taking the time to share your feedback! We're delighted to hear you've had a great experience working with Ash and that the Overhaul platform is providing valuable data. We also appreciate your comments on pricing and are always looking for ways to deliver even greater value alongside the high level of service our customers expect. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 4/16/2026 "Great for Tracking Important Return Units" 4.5/5 What do you like best about Overhaul? We use it to track our important return units. Review collected by and hosted on G2.com. What do you dislike about Overhaul? We only ran into one issue: when the shipment origin and the return address are the same, the device pings the location once the shipment is marked complete, without ever showing that it went out. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? It helps solve return unit tracing and tracking for safety purposes. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-12639209/official_response/edit) Thanks for the feedback. Glad Overhaul is helping you track important return units and support safety. We hear you on the origin and return address issue and are working to improve visibility in cases like that. Appreciate you flagging it. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") UE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 2/8/2026 "Transformative Visibility and Risk Management Platform" 5/5 What do you like best about Overhaul? The platform's intuitive dashboard makes monitoring shipments straightforward and efficient. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Honestly, there is not much to dislike. Occasionally, some advanced features take a bit of time to learn, but the support team is always ready to help. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Real-time monitoring reduces shipment delays and loss, improving our on-time delivery rates. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-12327967/official_response/edit) It's great to hear that real-time monitoring has helped reduce shipment delays and loss, ultimately improving your on-time delivery rates. We appreciate your partnership Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 10/28/2025 "Seamless JB Hunt Integration, But Support Needs Improvement After Updates" 3.5/5 What do you like best about Overhaul? I appreciate how seamlessly it integrates with our JB Hunt system, making load creation in the Overhaul platform much more efficient and user-friendly. Review collected by and hosted on G2.com. What do you dislike about Overhaul? One challenge with Overhaul is that after they launch a new platform update, we often lose certain platform access. This forces us to contact technical support, whose responses can sometimes be inaccurate, incomplete, or confusing. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? I value that the platform provides the capability to monitor our shipments using covert trackers, ensuring enhanced security. Additionally, the mapping feature offers real-time visibility, allowing us to track shipment locations accurately and proactively manage any potential risks during transit. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11870085/official_response/edit) Thank you for sharing your feedback and for highlighting the smooth JB Hunt integration and tracking capabilities. We understand the frustration with post-update access issues and support responsiveness - your comments are being shared with our product and support teams to improve communication and stability moving forward. We appreciate your partnership and honesty. Current UserValidated ReviewerIncentivizedSource: Seller invite ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Supply Chain Security Analyst Small-Business (50 or fewer emp.) 10/28/2025 "Excellent Support and Usability, but Inventory Management Needs Improvement" 5/5 What do you like best about Overhaul? There are several things I enjoy about Overhaul. Customer support and ease of use reign amongst the top reasons to utilize Overhaul. Review collected by and hosted on G2.com. What do you dislike about Overhaul? The trickiest part of the Overhaul experience has to be the inventory management. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? My company lacks dedicated shipment tracking, so this fills a niche that is often overlooked. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11871668/official_response/edit) We appreciate your feedback on our customer support and ease of use. We understand the challenges with inventory management and are committed to making improvements to better meet your needs. Thank you four your partnership! Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Overhaul? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Overhaul ](https://www.g2.com/products/overhaul-overhaul/discussions/new) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity about 2 months ago What is the best alternative to traditional visibility-only platforms? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-best-alternative-to-traditional-visibility-only-platforms) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity about 2 months ago Which supply chain platform provides the most complete view of shipment risk, location, and security status? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/which-supply-chain-platform-provides-the-most-complete-view-of-shipment-risk-location-and-security-status) [ View all Discussions ](https://www.g2.com/products/overhaul-overhaul/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 16 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/overhaul-overhaul/pricing) Overhaul Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8a8b0d29378967c8b328fc8a92b39ef/project44.png "Product Avatar Image") project44 4.7/5(734) [ Compare Now ](https://www.g2.com/compare/overhaul-overhaul-vs-project44) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47a7eadf8e63e90a4ea43da207658688/fourkites.png "Product Avatar Image") FourKites 4.5/5(269) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-overhaul-overhaul) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f41c1a695ae4259871f9a563d13716ee/descartes-macropoint.png "Product Avatar Image") Descartes MacroPoint 4.7/5(893) [ Compare Now ](https://www.g2.com/compare/descartes-macropoint-vs-overhaul-overhaul) ##### ##### Overhaul Features Delivery Flows Alerts Inventory Performance KPIs Visibility Compliance Search Shipment Tracking Network Management Automated Onboarding [ View More Features ](https://www.g2.com/products/overhaul-overhaul/features) ## Top-Rated Alternatives [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![Descartes MacroPoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![FourKites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FourKites") FourKites 4.5/5(269) ](https://www.g2.com/products/fourkites/reviews) [ View All Alternatives ](https://www.g2.com/products/overhaul-overhaul/competitors/alternatives) ##### Categories on G2 [Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility) ##### Explore More [What are the highest rated enterprise performance management consultants for organisations modernising financial planning and reporting?](https://www.g2.com/discussions/what-are-the-highest-rated-enterprise-performance-management-consultants-for-organisations-modernising-financial-planning-and-reporting%20)[best chatbot software](https://www.g2.com/discussions/best-chatbots-software-what-s-your-top-choice-in-2025)[Which freelance platforms are most reliable based on reviews from project managers who want to avoid costly hiring mistakes?](https://www.g2.com/discussions/which-freelance-platforms-are-most-reliable-based-on-reviews-from-project-managers-who-want-to-avoid-costly-hiring-mistakes) [Which native advertising platforms have the best analytics and A/B testing tools for a SaaS marketing team running content promotion campaigns?](https://www.g2.com/discussions/which-native-advertising-platforms-have-the-best-analytics-and-a-b-testing-tools-for-a-saas-marketing-team-running-content-promotion-campaigns)[Which is the best DXP for medium sized companies](https://www.g2.com/discussions/which-is-the-best-dxp-for-medium-sized-companies)[Pros and Cons Details](https://www.g2.com/products/overhaul-overhaul/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)