--- title: Overhaul Reviews meta\_title: 'Overhaul Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how Overhaul works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 166 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Overhaul Reviews & Product Details Visit Website Overhaul is a global supply chain risk management platform that helps organizations see, protect, and control their entire supply chain. Built for high-consequence, high-value, and time-sensitive cargo, the platform delivers real-time visibility combined with predictive risk intelligence and active intervention capabilities to help prevent disruptions before they occur. Unlike traditional visibility tools that focus on tracking shipments, Overhaul is designed to change the way companies manage risk in transit. It enables teams to move from reactive response to proactive prevention by continuously identifying and mitigating threats across every shipment, asset, and SKU. The platform unifies end-to-end shipment visibility, risk monitoring, compliance management, and response operations into a single system that supports global supply chains operating across trucking, ocean, air, and rail. Customers gain a real-time, multimodal view of their cargo, enriched with intelligence that highlights risks such as theft, tampering, fraud, double brokering, delays, temperature excursions, and non-compliance. Overhaul is built around five core capabilities: Prevent cargo theft & tampering through real-time monitoring, route deviation detection, and rapid intervention support Eliminate fraud & double brokering using carrier verification, risk scoring, and proactive alerts Protect cold chain quality & compliance with automated temperature monitoring and configurable thresholds Gain end-to-end visibility across every asset with SKU-level, multimodal tracking and intelligent ETAs Reduce insurance exposure and costs through data-driven risk reduction and improved underwriting confidence A key differentiator is Overhaul’s 24/7 Global Security Operations Center (GSOC), which combines advanced technology with human expertise to enable real-time response, escalation, and asset recovery when incidents occur. This active operational layer ensures customers are not only alerted to risk, but supported in resolving it. Overhaul is device-agnostic and highly configurable, allowing organizations to integrate multiple data sources, telematics providers, and IoT devices into a single risk and visibility layer without locking into a proprietary hardware ecosystem. Industries served include life sciences, pharmaceuticals, electronics, manufacturing, food & beverage, automotive, retail, AI hardware, and logistics service providers (LSPs) - particularly organizations that require strong control over complex, global supply chains. * * * Product Website Overhaul Seller [Overhaul](https://www.g2.com/sellers/overhaul-a8e9ec59-85fd-4682-9f6b-576fb6838aa3) Discussions [Overhaul Community](https://www.g2.com/products/overhaul-overhaul/discuss) Languages Supported German, English, French, Irish, Hindi, Italian, Japanese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Karin Stevens Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/overhaul-overhaul/pricing) JB Jamie B. Security Services Operations Coordinator SR Mid-Market (51-1000 emp.) 7/8/2026 "Great Shipment Tracking" 3.5/5 What do you like best about Overhaul? That you can track shipments, see where they are located and if anything seems suspicious. Review collected by and hosted on G2.com. What do you dislike about Overhaul? that we can't always pull all the accounts. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Helping us keep our shipments safe and secure Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-13079009/official_response/edit) Thank you for your review! We're glad to hear Overhaul is helping you keep your shipments safe with greater visibility and proactive monitoring. We also appreciate your feedback about account access and will continue working to improve the experience for our users. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 6/29/2026 "Detailed real-time alerts with GPS links and reliable Bluetooth accuracy- overall good" 4/5 What do you like best about Overhaul? Alerts are detailed along with current GPS links- makes it easier to investigate. Real time alerts- accuracy better on bluetooths, but Light alerts still false positives. Only negative feedback- need to make sure info is right in the systems- can't investigate something and put resources when shipment is already delivered or wrong carrier assigned. Review collected by and hosted on G2.com. What do you dislike about Overhaul? False alerts- excess messaging- wrong info in system Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Real time theft notification Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-13046461/official_response/edit) Great to hear the real-time alerts and GPS links are helping you investigate quickly, and that Bluetooth accuracy is performing well overall. We also hear you on the false positives and data accuracy concerns. Reducing noise and ensuring shipment data is fully accurate and up to date are key priorities for us, so alerts only surface when they’re truly actionable. Appreciate the input, it helps us keep improving the signal-to-noise ratio and overall reliability. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 6/30/2026 "Reliable Freight Monitoring for Timely, Responsive Action" 4/5 What do you like best about Overhaul? Consistent monitoring of freight to allow us to respond to any alerts in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Monitoring center not reading e-mails thoroughly, too many unneeded responses (e.g., we will await your update). Sometimes alerts not communicated until well after it occurred. Receiving alerts for items that are already resolved per the overhaul application. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Ability to be alerted for any discrepancies. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-13049454/official_response/edit) Thank you for your feedback and for sharing your experience. We’re glad to hear that consistent freight monitoring is helping your team respond quickly to alerts and stay on top of potential issues. We also take your comments on alert handling and communication timing seriously. Improving the clarity, accuracy, and timeliness of Monitoring Center responses is a key focus area for us, along with reducing unnecessary or redundant notifications and ensuring alerts reflect the most up-to-date status in the platform. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cristian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristian B.") CB Cristian B. Customer Care Specialist Small-Business (50 or fewer emp.) 7/22/2026 "Real-Time Tracking That Helps Prevent Delays" 5/5 What do you like best about Overhaul? The most useful tool in the current overhaul is the one that tracks in real time and avoids potential delays Review collected by and hosted on G2.com. What do you dislike about Overhaul? in our daily operations we used all the Overhaul functions Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Overhaul is helping us track and trace truck movements in real time Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-13147028/official_response/edit) Thanks for the kind words , glad the real-time tracking is helping you avoid delays. That's exactly the kind of visibility we want Overhaul to provide. Appreciate you taking the time to share this. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Enterprise (\> 1000 emp.) 10/28/2025 "Secure and Supportive, But Watch for false Alerts" 4/5 What do you like best about Overhaul? I appreciate the additional layer of security Overhaul provides for our high-value shipments. The people I work with from Overhaul are helpful when I ask for support. My customer service manager, Sinh Le, has been very helpful for me. I use the online portal to research alerts and ensure product safety. Review collected by and hosted on G2.com. What do you dislike about Overhaul? There are too many false alerts, I have been working to reduce those for a year now. Not all of the false alerts are Overhaul issues. Improved training for the plants and logistics centers would be helpful. I know it's not easy to train the security staff. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? I use Overhaul for GPS tracking and it provides security for high-value shipments. The online portal is valuable for researching alerts and ensuring product safety. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-11873958/official_response/edit) Thanks for the thoughtful feedback. We’re glad Overhaul is adding security for your high-value shipments and that the portal is helping you research alerts and protect product safety. We also appreciate the kind words about Sinh and our support team. We hear you on false alerts. Reducing noise is a priority, and we’re continuing to refine alerts and support better training across sites and partners. Thanks again for working with us on this. 4/16/2026 Validated ReviewerIncentivizedSource: Seller invite ![Paola S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paola S.") PS Paola S. Security Planner Mid-Market (51-1000 emp.) 1/28/2026 "Clear processes and support from an outstanding advisor, with competitive technology" 4/5 What do you like best about Overhaul? The clarity of their processes and the support provided as your advisor is assigned to you, the technology they handle is also quite good and competes well in the market. Review collected by and hosted on G2.com. What do you dislike about Overhaul? The tracking regarding shipments is sometimes not so clear when requesting information. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? From the first moment, when an incident occurs, they have a prompt response and very punctual follow-up. Unfortunately, a year ago we had a robbery, and the support they provided us was very good. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-12271687/official_response/edit) Thank you for sharing your experience! We’re happy to hear that our clear processes, dedicated advisory support, and technology have added value - especially during critical incidents. We appreciate the feedback on shipment tracking clarity and are working to make that experience more transparent and intuitive. Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated GS gilbert S. Head of Security Small-Business (50 or fewer emp.) 7/3/2026 "Overhaul device is a good but" 3.5/5 What do you like best about Overhaul? No reverse logistics require for the GPS Device. Ease of use Review collected by and hosted on G2.com. What do you dislike about Overhaul? The device is very expensive and hard to market Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? lack of visibility, so now we can at least know the location of cargo while in transit to other parts of the world Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-13062543/official_response/edit) Thank you for your feedback! We're glad to hear that the ease of use and return-free GPS devices have improved your cargo visibility. We also appreciate your comments on pricing and understand that cost is an important consideration. We'll share your feedback with our team as we continue to enhance the value we deliver. Thanks again for taking the time to leave a review! Validated ReviewerSource: Seller invite JM José M. Principal LatAm Supply Chain Security Small-Business (50 or fewer emp.) 2/15/2024 "Overhaul is a very important partner for Nike." 5/5 What do you like best about Overhaul? Highly professional and committed team. As well as, security technology and flexibility. Review collected by and hosted on G2.com. What do you dislike about Overhaul? I observe an opportunity for improvement in the proactivity of intelligence information in the face of disruptions. For example, highway blockages. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? A virtue is the level of maturity of our Control Tower project. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-9243462/official_response/edit) Thank you for your thoughtful review and for your continued partnership. We're delighted to hear our team's professionalism, technology, and flexibility have helped support the success of your Control Tower initiative. We also appreciate your feedback on proactive disruption intelligence and will continue enhancing our capabilities to deliver even greater value. 7/1/2026 Validated ReviewerSource: OrganicAI Translated ![David D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David D.") DD David D. General Manager Enterprise (\> 1000 emp.) 6/29/2026 "Expert Team with Great Support and an Easy-to-Implement Process" 4/5 What do you like best about Overhaul? The team is very knowledgeable and cusotmer service is great. The process used works well and is easy to implement. Review collected by and hosted on G2.com. What do you dislike about Overhaul? Sometimes the data can be off, like ITC stops where there are dead zones or miss-leading events. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Security of freight, visibility and theft avoidance. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-13046001/official_response/edit) Thanks for sharing your feedback- really appreciate it. We’re glad to hear the team, support, and implementation process are working well for you. We also hear your point on occasional data inaccuracies and misleading event signals in certain areas. Improving data precision and reducing false or unclear alerts is an ongoing focus so you can rely on cleaner, more actionable visibility. Great to hear we’re helping with freight security, visibility, and theft prevention. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 7/7/2026 "Reliable Shipment Tracking with LE Connect Support" 5/5 What do you like best about Overhaul? It allows us to track our shipments, and LE Connect is available if we need law enforcement assistance. Review collected by and hosted on G2.com. What do you dislike about Overhaul? It needs to integrate AI to reduce potential false positives. Review collected by and hosted on G2.com. What problems is Overhaul solving and how is that benefiting you? Helping us keep our shipments secure. Review collected by and hosted on G2.com. Show More Response from Georgina Farrelly of Overhaul [Editedit](https://www.g2.com/survey_responses/overhaul-review-13056482/official_response/edit) Thank you for the 5-star review! We’re glad to hear that Overhaul is helping you maintain shipment security and providing valuable visibility through tracking and LE Connect support when it matters most. We appreciate your feedback on AI capabilities and are continuously investing in smarter risk intelligence to improve accuracy and reduce unnecessary alerts. Thank you for trusting Overhaul to help protect your shipments. Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Overhaul? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Overhaul ](https://www.g2.com/products/overhaul-overhaul/discussions/new) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity about 2 months ago Which supply chain platform provides the most complete view of shipment risk, location, and security status? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/which-supply-chain-platform-provides-the-most-complete-view-of-shipment-risk-location-and-security-status) ![Andrew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew B.") AB Andrew Bidwell • Last activity about 2 months ago What is the best alternative to traditional visibility-only platforms? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-best-alternative-to-traditional-visibility-only-platforms) [ View all Discussions ](https://www.g2.com/products/overhaul-overhaul/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 16 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/overhaul-overhaul/pricing) Overhaul Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8a8b0d29378967c8b328fc8a92b39ef/project44.png "Product Avatar Image") project44 4.7/5(734) [ Compare Now ](https://www.g2.com/compare/overhaul-overhaul-vs-project44) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47a7eadf8e63e90a4ea43da207658688/fourkites.png "Product Avatar Image") FourKites 4.5/5(269) [ Compare Now ](https://www.g2.com/compare/fourkites-vs-overhaul-overhaul) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f41c1a695ae4259871f9a563d13716ee/descartes-macropoint.png "Product Avatar Image") Descartes MacroPoint 4.7/5(893) [ Compare Now ](https://www.g2.com/compare/descartes-macropoint-vs-overhaul-overhaul) ##### ##### Overhaul Features Delivery Flows Alerts Inventory Performance KPIs Visibility Compliance Search Shipment Tracking Network Management Automated Onboarding [ View More Features ](https://www.g2.com/products/overhaul-overhaul/features) ## Top-Rated Alternatives [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![Descartes MacroPoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![FourKites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FourKites") FourKites 4.5/5(269) ](https://www.g2.com/products/fourkites/reviews) [ View All Alternatives ](https://www.g2.com/products/overhaul-overhaul/competitors/alternatives) ##### Categories on G2 [Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility) ##### Explore More [What is the most reliable electronic trial master file software based on reviews from teams preventing compliance gaps across study phases?](https://www.g2.com/discussions/what-is-the-most-reliable-electronic-trial-master-file-software-based-on-reviews-from-teams-preventing-compliance-gaps-across-study-phases%20)[Which vendor provides real-time data synchronization across systems?](https://www.g2.com/discussions/which-vendor-provides-real-time-data-synchronization-across-systems)[What is the best software for tracking project hours?](https://www.g2.com/discussions/what-is-the-best-software-for-tracking-project-hours) [Is ZBrush worth the subscription cost for a character artist?](https://www.g2.com/discussions/is-zbrush-worth-the-subscription-cost-for-a-character-artist)[Top-rated software for managing business expenses](https://www.g2.com/discussions/top-rated-software-for-managing-business-expenses)[Pros and Cons Details](https://www.g2.com/products/overhaul-overhaul/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)