# What are the best tools for getting local service businesses more reviews without a ton of manual follow-up?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Digging through <a class="a a--md" elv="true" href="https://www.g2.com/categories/customer-advocacy">Customer Advocacy</a> tools again, this time for the review generation side rather than loyalty programs. A lot of local service businesses (landscapers, contractors, dentists, that kind of thing) don't have the bandwidth to chase down reviews manually, so I wanted to see which tools actually automate that well according to real users.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/nicejob/reviews"><strong>NiceJob</strong></a>: Built specifically for local service businesses, and the reviews keep mentioning how it automatically fires off a review request by text and then email as soon as a job closes out in the CRM. One agency reviewer specifically liked being able to add clients one at a time instead of buying a bunch of licenses upfront.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/synup/reviews"><strong>Synup</strong></a>: More built for agencies and multi-location brands managing reviews across dozens of sites at once. Reviewers like being able to see which specific location needs attention instead of checking every office one by one, though a few mentioned the reporting could explain the "why" behind a drop a bit better.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/birdeye/reviews"><strong>Birdeye</strong></a>: Skews toward larger multi-location operations, but reviewers still bring up how it consolidates review requests across Google, Yelp, and other sites into one dashboard. Does anyone know if it's overkill for a business with just a handful of locations, or does the automation still pay off at that size?</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Anyone here running NiceJob or Synup specifically for a service business with under 10 locations? Curious whether the automation actually cuts down on the manual nudging, or if you're still following up by hand more than you'd like.</p>

##### Post Metadata
- Posted at: 4 days ago
- Author title: SEO Content Specialist
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;From what I&#39;ve seen, the automation handles the straightforward case well, a job closes and the request goes out without anyone remembering to send it, but there&#39;s still a tail of non-responders that ends up needing a manual nudge either way. So it&#39;s less about eliminating follow-up entirely and more about only having to chase the harder cases instead of every single customer, which is still a real time savings for a business with under 10 locations even if it&#39;s not fully hands-off.&lt;/p&gt;

##### Comment Metadata
- Posted at: 3 days ago
- Author title: SEO Content Writer





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