# ORO Labs Reviews
**Vendor:** ORO Labs  
**Category:** [Procurement Orchestration Software](https://www.g2.com/categories/procurement-orchestration)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 47
## About ORO Labs
ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 100 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com.



## ORO Labs Pros & Cons
**What users like:**

- Users find ORO Labs to be **user-friendly** , allowing for quick modifications and simplified onboarding processes. (7 reviews)
- Users highlight the **flexibility of integrations** with ORO Labs, enhancing customization and streamlining procurement processes effectively. (7 reviews)
- Users commend the **excellent customer support** from ORO Labs, highlighting their commitment to client success and responsiveness. (6 reviews)
- Users appreciate the **flexibility in Procurement orchestration** of ORO Labs, which enhances daily operational efficiency. (6 reviews)
- Users highlight the **intuitive design** of ORO Labs, making it easy to customize and adapt for their needs. (5 reviews)
- Organization (5 reviews)
- Users value the **easy integrations** of ORO Labs, streamlining workflows and enhancing collaboration across systems and departments. (4 reviews)
- Automation (3 reviews)
- Efficiency (3 reviews)
- Collaboration (2 reviews)

**What users dislike:**

- Users report **software bugs** and limited reporting capabilities, affecting overall experience during rollout and use. (3 reviews)
- Users face **poor reporting** capabilities and software bugs, which hinder effective data utilization and insights. (2 reviews)
- Users feel the **UI lacks distinction** , making key actions and information hard to identify and diminishing visual appeal. (2 reviews)
- Users find the **difficult customization** with ORO Labs frustrating due to limited AI agent capabilities and existing solutions. (1 reviews)
- Users face **implementation challenges** due to inconsistent support, but can succeed with the right management in place. (1 reviews)
- Limited Customization (1 reviews)
- Users report **usability issues** due to occasional bugs and a less intuitive user interface at times. (1 reviews)

## ORO Labs Reviews
  ### 1. Intuitive, AI-Driven Intake That Streamlines Biotech Procurement

**Rating:** 5.0/5.0 stars

**Reviewed by:** tu p. | Strategic Projects Partner, Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about ORO Labs?**

Day‑to‑day use of Oro Labs is intuitive and well suited for complex biotech environments. The platform enables procurement professionals to seamlessly receive and orchestrate requests from business stakeholders through a flexible, AI‑driven intake experience, while intelligently routing work across integrated ERP and procurement systems. It balances compliance, traceability, and speed without feeling rigid or bureaucratic, making it easy to adapt as biotech needs evolve.

**What do you dislike about ORO Labs?**

Oro Labs is still an emerging platform and a startup operating in a fast‑moving AI space, so not every aspect of the product is fully mature yet. Some areas—particularly documentation—can be challenging at times. That said, Oro Labs consistently makes up for this with excellent, highly responsive customer support and a strong willingness to partner and problem‑solve alongside their customers.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO Labs is solving key procurement challenges around orchestration, visibility, and scale by providing a true front‑door intake for procurement. It enables business stakeholders to submit requests in a structured way, while procurement teams can efficiently orchestrate workflows, manage supplier maintenance, and route work across systems. The platform also shows strong potential for AI‑driven capabilities in the future, which could further enhance intake quality, automation, and decision support as the solution continues to evolve.

  ### 2. Instant Data Visualization That Keeps Progress and Avoid any process delays

**Rating:** 4.5/5.0 stars

**Reviewed by:** sato o. | IT staff, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about ORO Labs?**

I found the greatest value in the ability to instantly visualize data from various perspectives.
This not only helps me grasp the overall progress, but also allows me to quickly identify any delays. As a result, we can clearly understand what is lacking within the organization and take actions to improve it.

**What do you dislike about ORO Labs?**

The search function for campaigns can be somewhat difficult to use. For example, after applying filters, performing another search sometimes clears them. Currently, we work around this by searching first and then applying filters.

**What problems is ORO Labs solving and how is that benefiting you?**

This platform is a powerhouse for procurement orchestration, providing seamless project management for the various measures and initiatives we run. It offers incredible tracking and visibility, ensuring every stakeholder is aligned and milestones are met in real-time. Most importantly, the data-driven insights have been a catalyst for continuous process improvement across our entire Operations department.

  ### 3. Oro Labs AI Agents Delivered Millions in Savings and Seamless Workflow Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rick R. | AI, Automation and Innovation Lead for Procurement, Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about ORO Labs?**

We've been able to automate manually intensive tasks with AI agents using Oro Labs. The agentic purchase requisition workflow approvals eliminated the need for manual approvals, realizing millions in hard-cost savings, while consistently processing thousands of transactions per week. What sets them apart is their know-how, can-do attitude and relentless pursuit to finding creative solutions to challenging problems.

**What do you dislike about ORO Labs?**

We see so much value using the Oro Labs platform that the only downside is not being able to deploy more of their features faster. They are methodical in what features to deploy to get the best return on your investment.

**What problems is ORO Labs solving and how is that benefiting you?**

From idea to pay, Oro Labs is helping us with procurement intake, orchestration, supplier-self service, and purchase requisition using agentic approvals. Our plans our to expand into rate-compliance, requisition creation, should-cost modeling, and autonomous negotiation.

  ### 4. Hands-On Leadership, Flexible Design, and Simple UI That Connects Systems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about ORO Labs?**

Delivery approach is strong, with leadership staying hands-on and engaged throughout. I feel like I have a real voice in the product roadmap, and there’s flexibility in the design to address complex, company-specific needs without overcomplicating things. The UI is simple and easy to work with, and the ability to connect cross-functional systems makes it even more valuable.

**What do you dislike about ORO Labs?**

More established, repeatable delivery frameworks to speed up design decision-making and make deployment more efficient.

**What problems is ORO Labs solving and how is that benefiting you?**

Cross-functional process orchestration with clear accountability and traceability of actions. It gives the business requestor visibility into the light at the end of the tunnel, as well as the path to get there.

  ### 5. ORO Spend Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** ARUN M. | Procurement Operations Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about ORO Labs?**

ORO spend management tool has significantly enhanced the way we manage procurement and financial operations. Its robust automation capabilities, seamless system integrations, and intuitive workflows have streamlined complex processes, improved compliance, and provided greater visibility into organizational spend. The platform not only drives efficiency but also empowers informed, data-driven decision-making, making it a valuable enabler of financial and operational excellence.

**What do you dislike about ORO Labs?**

I don't see any downside in using ORO Lab's spend management tool

**What problems is ORO Labs solving and how is that benefiting you?**

ORO Labs is solving the challenge of fragmented and manual procurement processes by providing a unified, automated spend management platform. It addresses common issues such as delayed approvals, lack of visibility into spend, and compliance risks. By streamlining workflows and integrating seamlessly with our existing systems, ORO Labs has reduced operational bottlenecks, improved accuracy, and provided real-time insights into budgets and vendor spend. This has enabled us to make faster, more informed decisions while ensuring efficiency, compliance, and cost optimization across the organization.

  ### 6. A Customizable, Agile Platform for Performance Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren L. | Project Management Office - Global Transformation Manager | Mobile Emissions Catalysts, Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about ORO Labs?**

The ORO global platform has enabled our worldwide business teams to standardize processes, collaborate and manage activities across functional areas—from idea to execution—optimizing our way of working and significantly reducing our administrative burden. The digital solution enables greater Performance Management, drives timely delivery of milestones, streamlines approval processes, and ensures prioritization of initiatives aligned with our operating model and strategy. I have truly valued the customer commitment and partnership approach with ORO. Their development and support teams are knowledgeable, innovative, and responsive. ORO’s UX designers quickly create and deploy new features and enhancements, continuously adapting the system to grow and meet our evolving business needs. They also take advantage of these opportunities to deliver advanced technical capabilities we had not previously considered.  Since last reviewed, ORO delivered a fully customized reporting dashboard needed to support our strategic focus, allowing greater flexibility of KPI views across our organization.  The platform continues to grow with our needs.  Users continue to provide positive feedback regarding ease of use, and the Performance Managment platform has become part of our daily workplace with user adoption exceeding original targets.  We have expanded with an additional platform integrated to internal systems which allows for robust capital management, approval tracking and audit compliance. ORO supported implementation and integration well, a strong demonstration of their technical capabilities.

**What do you dislike about ORO Labs?**

I would like to see greater use of AI across the platform to help us derive greater insights, support best practice sharing and lessons learned while identifying opportunities for continuous improvement across the business.  Reporting and dashboards could be enhanced to be more dynamic; however, we are able to get the data via a combination of reporting options vs. a single dynamic dashboard but we have made progress here.  We appreciate the customization ORO has delivered for our organization and their desire to explore options for improved dashboarding capabilities.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO is providing us with a centralized, global platform that facilitates our business initiatives and offers real-time status and financial tracking of optimization efforts.   Supports Project Governance, Performance Management, Optimization and Profitability Tracking.  Enables collaboration and transparency across functional, technical, finance, and executive leadership teams.

It is meeting our goal to drive employee empowerment and collaboration, supports cost-efficient innovation delivery for the business. The platform delivers an intuitive and simplified user experience across the organization and adapts to support shifts in our strategy, structures, and organization needs.

  ### 7. The platform has helped streamline our end-to-end invoice lifecycle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manisha K. | Manager accounts payable, Enterprise (> 1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about ORO Labs?**

We've been using ORO for our Procurement and Accounts Payable (AP) processes, and the experience has been excellent.
 The platform has helped streamline our end-to-end invoice lifecycle—from PO creation and approval to AP invoice posting and reporting. It’s user-friendly, flexible, and has significantly improved visibility and control over our processes.
The integration between ORO and our ERP system has been seamless, reducing manual effort and minimizing errors. Their support team is responsive and knowledgeable, and they’ve worked closely with us to understand our needs and tailor the solution accordingly.
ORO has made a measurable difference in the efficiency and accuracy of our AP operations. I highly recommend it to any organization looking to modernize and simplify their procurement and payables workflows.

**What do you dislike about ORO Labs?**

I don't have anything to dislike. We always get support from team whenever we have any queries.

**What problems is ORO Labs solving and how is that benefiting you?**

It’s user-friendly, flexible, and has significantly improved visibility and control over our processes. The platform has helped streamline our end-to-end invoice lifecycle.

  ### 8. Enhancing Efficiency with Vendor Creation Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** PeiLing L. | Indirect Sourcing Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about ORO Labs?**

We have an positive working experience with ORO team. They are responsive to solve our issue when ORO launched in the our company.

1. User Experience & Interface
- Intuitive and user-friendly interface that simplifies vendor onboarding.
- Clear navigation and well-organized workflows reduce training time.
2. Efficiency & Automation
Streamlined vendor creation process with automated data validation.
Significant reduction in manual entry and errors.
3. Customization & Flexibility
Configurable workflows to match organizational needs.
Ability to tailor approval hierarchies and documentation requirements.

**What do you dislike about ORO Labs?**

1) Integration issue with SAP.
2) Navigation is slightly confusing

**What problems is ORO Labs solving and how is that benefiting you?**

By automating workflows and improving visibility across departments, it reduces manual effort, minimizes errors, and accelerates approvals.

The platform’s flexibility and user-friendly interface have made it easier for our teams to collaborate, stay compliant, and make more informed sourcing decisions. Overall, it’s contributing to greater efficiency and transparency in our procurement operations.

  ### 9. Helped us centralize procurement, enhance compliance, and support application rationalization.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anita V. | Vice President-Strategy, Planning &amp; Procurement, Enterprise (> 1000 emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about ORO Labs?**

ORO makes procurement smarter and more transparent.
Streamlined our procurement workflow and improved vendor visibility.
Flexible, modern tool for managing purchases and approvals.
Transparent procurement intake process  and easier tracking.
Accelerated vendor onboarding and reduced cycle times.
Enable all organizations to review their portfolio and do application rationalization.
Dedicated customer support makes it easier for procurement teams to deal with technical issues.
Easier and not so lengthy Implementation.
Have integrations with Docusign and JIRA etc,.
I am excited to see AI enabled contract reviews implemented in Jamf soon.

**What do you dislike about ORO Labs?**

While ORO has strong capabilities overall, the reporting features could be more robust out of the box. ORO does offer a set of standard reports, which are helpful for basic tracking and operational visibility. However, I’ve found the reporting suite to be somewhat limited when it comes to executive-level insights.
As an executive user, I would prefer having more pre-built, executive-level dashboards focused on KPIs, spend analytics, cycle time trends, and vendor performance—so leaders can make quick, informed decisions —without needing to rely on technical teams for customization or data extraction.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO Labs is helping us centralize and streamline procurement across the company by acting as a single platform for all purchasing and vendor management activities. It enables teams across functions—such as Finance, Privacy, Risk, Compliance, and AP—to collaborate efficiently within the same workflow. Finance can review and approve spend; Privacy, Risk, and Compliance teams can assess vendors before approval; and Accounts Payable can onboard vendors only after validating critical details like tax ID and bank information.

With ORO, we also have a unified view of all approved vendors, a centralized contracts repository, and automated renewal notifications—making it much easier for users to manage ongoing relationships. This orchestration not only improves compliance and reduces risk, but also drives consistency, transparency, and operational efficiency across procurement.

  ### 10. Supplier Onboarding with ORO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Global Director Indirect Sourcing, Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about ORO Labs?**

We’ve been actively searching for a global supplier onboarding solution to address limited visibility and streamline fragmented processes and tools across 40+ countries.

ORO is a game changer:

    Unified Onboarding Platform: A single SaaS solution providing real-time global visibility into all supplier requests, statuses, and estimated completion times.

    Automated Workflows: Parallel task execution improves efficiency—e.g., ORO enables multiple onboarding steps to run simultaneously, eliminating delays from sequential approvals or meetings.

    Centralized Collaboration: Comments, assessments, and audit trails are automatically captured and stored in a centralized supplier directory.

    ERP Integration: New supplier information and bank account updates sync directly to the ERP system—no manual entry required.

**What do you dislike about ORO Labs?**

Do not underestimate the complexity and variying requrirements in a global rollout. :)

**What problems is ORO Labs solving and how is that benefiting you?**

A single global onboarding process that simplifies requirements for requestors while closing compliance and documentation gaps.

  ### 11. Flexible platform backed by a team of dedicated professionals committed to customer success.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about ORO Labs?**

The platform is user-friendly and can be quickly modified to adapt to fast-changing business conditions for my start-up environment.  I appreciate the relative simplicity of the back-end logic and also how I can change the verbiage on the user interface to make the end-user experience logical and straightforward.  Stakeholders receive communications through various channels to take action and can follow the full end-to-end process along the way.  

The engineers and technical support staff are great partners and are committed to my procurement team's and company's overall success.  The account manager who supports my company knows our business and processes extremely well and is effectively an extension of our procurement team.

**What do you dislike about ORO Labs?**

As I think it is with many start-up companies and products, the ORO platform experiences its own growing pains on occasion.  However, this also gives ORO's customers a unique opportunity to influence ORO engineering to help prioritize and mold the platform to meet their most desired product enhancements.

**What problems is ORO Labs solving and how is that benefiting you?**

The ORO platform is helping my company establish and maintain compliant purchasing that seamlessly incorporates various cross-functional teams and activities to reduce legal and financial risk.  The robust data available through the platform makes it easier to identify spending trends and opportunities where my procurement team can make a positive business impact through strategic sourcing and negotiations.  We also leverage the platform for contract management and to facilitate overall vendor management.

  ### 12. Customizable solutions that integrated into our existing ERP software and process flow.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about ORO Labs?**

ORO Labs is a powerful supplier onboarding solution that integrates effortlessly with existing ERP systems. Its transparent, end-to-end process flow enhances visibility and accountability across teams.

What makes ORO Labs stand out is its flexibility. It supports customization for ESG criteria, approval workflows, and finance requirements—making it adaptable to a wide range of business needs.

Overall, ORO Labs streamlines onboarding while maintaining control, compliance, and efficiency.

**What do you dislike about ORO Labs?**

If ORO Labs has a downside, it would be that the entire workflow and document collection is stored within the tool. This could be a retention issue with certain documents if there were ever a massive loss of data or connection.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO Labs solves the challenge of inefficient and opaque supplier onboarding by providing a transparent, end-to-end process that integrates directly with our ERP system. It eliminates manual tracking, reduces delays, and ensures compliance through customizable workflows that support ESG criteria, finance requirements, and approval hierarchies.

The benefit is clear: faster onboarding, better governance, and a solution that adapts to our evolving business needs—all while improving the supplier experience.

  ### 13. Great platform for procurement orchestration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about ORO Labs?**

We are using ORO Labs for supplier onboarding and risk management and love the flexibility of the system, how quick and easy it is to adapt and configure. ORO team is able to implement requested enhancements in record time and new features developed by the team often anticipate our needs. Integration with other systems has been a surprisingly painless process. The team is committed to customer success.

**What do you dislike about ORO Labs?**

The documentation is sometimes lagging behind the development of new features and the flip side of the impressive configurability of the system is that it is easy to miss one thing or another.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO Labs is helping us manage the complex supplier onboarding and maintenance process in the regulated industry, including risk management and qualification activities. It allows us to democratize supplier management as the user-friendly experience makes it accessible to an average non-expert user.

  ### 14. Very operationally efficient with continuous team support efforts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about ORO Labs?**

What I like best about ORO Labs is that the platform is very flexible in many ways especially when it comes to Procurement orchestration. ORO can be adapted into many project management capabilities as well, it provides lots of useful features that may the day to day operations extremely efficient and smooth. What I also like about ORO, is the team that supports our team in getting us the help we need or the questions we need answered. The support team is very useful and accessible to our very needs.

**What do you dislike about ORO Labs?**

The downsides of ORO as of right now are not that many but I would say certain features that are yet to become available or any accessible roadmaps to new features and improvements.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO Labs is solving the procurement orchestration and function by providing many features that Procurement is able to utilize and master for the benefit of our company. ORO Labs has also solved the visual aspect of our day to day operations such as the workflow timeline/tracker, it also provides an amazing audit trail that we can report on and track for internal purposes. ORO Labs also provide an amazing collaboration capability where we can collaborate internally and have records of it.

  ### 15. Streamlined Supplier Onboarding with Oro

**Rating:** 5.0/5.0 stars

**Reviewed by:** Iesha P. | Fleet Manager EMEA &amp; Indirect Sourcing, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about ORO Labs?**

Oro simplifies supplier onboarding through an intuitive interface, centralized document management, and real-time progress tracking—enhancing communication and reducing the need for manual follow-ups. This leads to greater visibility and accountability across the various departments involved in onboarding new suppliers.

**What do you dislike about ORO Labs?**

Every new setup comes with some teething issues, especially when trying to understand a business’s full complexity.

**What problems is ORO Labs solving and how is that benefiting you?**

Before Oro, onboarding new suppliers often required a lot of manual follow-ups, scattered emails, and chasing multiple teams for documents and approvals. Oro automates and centralizes these tasks, saving significant time and effort.

  ### 16. A Powerful and Flexible Procurement Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rameen S. | Senior Digital Transformation Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about ORO Labs?**

ORO Labs has been a fantastic addition to our procurement team. The platform is incredibly versatile and flexible, allowing us to mold it to specific use cases and making it truly customisable. It's clear that the team has engineered a robust backend system that offers a wide range of capabilities for procurement teams, solving a huge number of intake and orchestration challenges. Hats off to the ORO team, who also provide great support.

**What do you dislike about ORO Labs?**

While the platform is powerful, I think the user interface could be more intuitive for first-time users. From an aesthetic standpoint, it could benefit from more visual enhancements, which I understand the ORO team is actively working on. Their focus on getting the product right first has paid off, and I appreciate their dedication to delivering a solid foundation before adding more bells and whistles.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO Labs is a procurement orchestration company on a mission to humanize the procurement experience by coordinating teams, systems, and processes so employees get what they need without frustration. ORO’s GenAI powered no-code platform is purpose-built to deliver effortless user experiences that enable businesses to reduce cycle times, decrease risk through end-to-end process visibility, and increase agility in response to change. ORO is trusted by Fortune 500 companies and fast-growing global organizations to automate processes, improve cross-team collaboration, and scale procurement operations.

  ### 17. Great platform, very customizable and functional.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about ORO Labs?**

Most of ORO is customizable to meet the needs of our company. We had a vision going in and they have nailed it. The platform is very user friendly and we use it every day as part of our normal business process.

**What do you dislike about ORO Labs?**

We did have to go through 2 implementation managers as the first one was very sub-par but once we had the right person, we were off an running.

**What problems is ORO Labs solving and how is that benefiting you?**

We had an outdated CLM system that we outgrew. ORO has come in and increased the ease of use not only for Procurement but for our end users. The system is more functional and allows us to have more flexibility in our process.

  ### 18. Procurement Orchestration and Vendor Risk Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timothy R. | Director, Vendor Management, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about ORO Labs?**

Ability to customize intake process and vendor due diligence to meet our needs in the US financial services industry. Also, with the available API integrations, we have been able to reduce unnecessary "swivel seating" through different systems.

**What do you dislike about ORO Labs?**

Limited AI agent capability and limited library of existing solutions not requiring customization

**What problems is ORO Labs solving and how is that benefiting you?**

Managing and providing visibility into the process for how we onboard and risk assess vendors

  ### 19. Oro Labs Review – Smart, Compliant, and Built with Procurement in Mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about ORO Labs?**

We recently implemented Oro Labs to manage our supplier onboarding process. As expected with any new rollout across regions and teams, there have been challenges and a learning curve — but also some real progress.

One of the things we appreciated most is that the Oro team built the workflows for us based on our specific requirements. They didn’t just deliver a generic template — they listened, asked the right questions, and made adjustments to reflect the complexity of our setup. That saved us time and helped us move faster, even though we’re still working through alignment on some internal processes.

The platform itself offers the right balance of transparency, compliance, and regional flexibility, which we need to meet local requirements without losing control or visibility.

We’re not finished — there’s still work to do to get everything fully up and running — but the support from Oro has been outstanding. They’re responsive, hands-on, and open to iterating with us, which has made a big difference in navigating the more complex parts of the implementation.

All in all, a promising start. Oro Labs is already showing that it can become a strong part of our procurement ecosystem — especially with a team that’s clearly committed to making it work for us.

**What do you dislike about ORO Labs?**

Still fine-tuning some features and flow

**What problems is ORO Labs solving and how is that benefiting you?**

ORO Labs is helping us streamline supplier onboarding by bringing structure, visibility, and compliance to a process that was previously manual and inconsistent. It reduces back-and-forth, adapts to regional requirements, and ensures we meet audit and policy standards — saving time and reducing risk across teams.

  ### 20. Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yvonne B. | Indirect Sourcing, Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2025

  ### 21. Great tool and amazing team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vasco M. | Service Owner IT - Sales, Procurement &amp; Supply Chain, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about ORO Labs?**

We implemented ORO for supplier management and TPDD processes, it's been used daily by hundreds of users across several departments and it's a great tool.

The UI is lean, clean and super functional. The application is highly customizable for our needs, the integration with several systems is straightforward and the team is amazing. 

From Customer Service to Project Leads to Technical Consultants, the commitment is impressive and the support has been outstanding on all stages of this journey.

**What do you dislike about ORO Labs?**

Nothing so far. We are really happy with the outcome of this implementation.

**What problems is ORO Labs solving and how is that benefiting you?**

Redundancies, data inconsistencies and manual processes were eliminated by replacing several standalone tools by ORO.

  ### 22. Easy of use, user friendly and intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ana P. | IT Product Owner Procurement, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about ORO Labs?**

The platform is highly intuitive and user-friendly, which makes onboarding and daily use very smooth. I particularly appreciate the flexibility in configuring workflows to match our procurement and compliance processes.
Additionally, the support from ORO’s customer management and development teams has been outstanding—they are responsive, collaborative, and genuinely committed to helping us succeed.

**What do you dislike about ORO Labs?**

While the platform is generally easy to configuere, some customisation options can be limited without technical support for more complex workflows.

**What problems is ORO Labs solving and how is that benefiting you?**

Vendors onboarding/ / change/ blocking and TPDD process.

  ### 23. ORO - Blending effectiveness with comfort

**Rating:** 5.0/5.0 stars

**Reviewed by:** David I. | Owner and Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about ORO Labs?**

Their transparency of the process, guided use of process, orchestration of different systems, great customer support.

**What do you dislike about ORO Labs?**

No being able to do the full sourcing cycle including RFX.

**What problems is ORO Labs solving and how is that benefiting you?**

We are using ORO in procurement outsourcing for a customer.  Working with ORO the customer and us benefit from an intuitive, easy to use process, full transparency - The parties knows in a real time what id the status of each PO, and one communication channel.

  ### 24. Efficient supplier onboarding tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about ORO Labs?**

Oro provides a clear and user-friendly structure for onboarding suppliers. The centralized document management and progress tracking features help streamline communication and reduce manual follow-ups.

**What do you dislike about ORO Labs?**

The interface with SAP integration has some limitations, particularly when it comes to syncing data smoothly. This can lead to inconsistencies and additional manual effort.

**What problems is ORO Labs solving and how is that benefiting you?**

Oro helps us solve key challenges in supplier onboarding by providing a structured and transparent workflow. It ensures that all necessary documents and approvals are collected in a compliant way, and enables smooth collaboration across departments. This saves time, reduces manual follow-ups, and improves overall process reliability.

  ### 25. Good tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alex L. | Sr Manager Marketing Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about ORO Labs?**

The tool is pretty easy to use as an end user

**What do you dislike about ORO Labs?**

reporting capabilities could be improved

**What problems is ORO Labs solving and how is that benefiting you?**

documentation and a central place for processing

  ### 26. Great Orchestration tool with even greater implementation support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about ORO Labs?**

The standout of ORO labs product is the flexibility to meet complex integrations with many mature existing systems. Equally impressive is the implementation team behind the application. Their expertise and dedication are evident in every interaction.

**What do you dislike about ORO Labs?**

Limited reporting capabilities and software bugs.

**What problems is ORO Labs solving and how is that benefiting you?**

Streamlining the purchasing process for internal end users.  This benefits compliance by simplifying the process to adhere to them, operational efficiencies by providing clear direction and information at their fingertips, and lastly and most importantly, end user experience.

  ### 27. Great tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yassy Y. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about ORO Labs?**

They are kind and flexible to built management system

**What do you dislike about ORO Labs?**

Some requests are little slow to be answered .

**What problems is ORO Labs solving and how is that benefiting you?**

to enhance communication

  ### 28. Oro Labs for Supplier Onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about ORO Labs?**

We’ve had a positive experience using Oro Labs for onboarding new suppliers. 

The platform’s flexibility allows for easy customization to fit various scenarios and the automated workflows streamline tasks and improve efficiency. The possibility to integrate with internal procurement systems and external data providers for compliance and sustainability checks adds significant value. Overall, Oro Labs has helped us simplify and automate our processes, making onboarding quicker and more consistent, while the competence of the team ensured a smooth setup.

**What do you dislike about ORO Labs?**

Some minor bugs during roll-out, which were quickly fixed by the ORO team. Translations to different languages are not perfect at the moment.

**What problems is ORO Labs solving and how is that benefiting you?**

Automation of supplier life cycle management; coordinating requests from multiple teams; integrate sustainability and compliance considerations into onboarding process

  ### 29. Oro labs procurement orchestration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2025

**What do you like best about ORO Labs?**

it is an organized platform where I can see all po's in one place, see the dates, the status and the details of the suppliers/ it is user friendly

**What do you dislike about ORO Labs?**

As a first time user I'm still exploring the platform. so far so good.

**What problems is ORO Labs solving and how is that benefiting you?**

makes PO's more organized and structured.

  ### 30. Ease of Implementation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about ORO Labs?**

We successfully launched the platform in a short timeframe, efficiently configuring workflows to match our business processes and rapidly integrating multiple systems.

**What do you dislike about ORO Labs?**

The UI would benefit from a visual refresh, as the current design lacks distinction. The excessive uniformity makes it difficult for key actions and critical information to stand out, diminishing the look & feel and visual appeal of the platform.

**What problems is ORO Labs solving and how is that benefiting you?**

Oro is set to launch as an enterprise-wide platform designed to streamline the purchasing process, making it quicker, easier, and more intuitive for users throughout the organization.

  ### 31. Workflow orchestration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about ORO Labs?**

Being able to quickly design workflows flexibly, and the ability to have AI review a document and provide as summary that can then determine the best path for a user to work with us in Procurement.

**What do you dislike about ORO Labs?**

I cannot answer this as we are still building out our orchestration workflows.

**What problems is ORO Labs solving and how is that benefiting you?**

Guiding our end users in the business on how best to interact with Procurement, whether for guided buying to the right channel of catalogs, direct to PO etc or to our sourcing and contracting teams. This will speed up our end users experience with procurement, avoid people going round the houses to get what they are looking for and allow us to integrate with our other technology when and where needed.

  ### 32. ORO Labs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Angela C. | Master Data Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about ORO Labs?**

I like the ease of use and how fast the tool validates bank information. I also like the quick response from the support team. The integration was low effort on our company's IT team because ORO Labs worked with another partner doing adress and tax validation during our integration.

**What do you dislike about ORO Labs?**

It seems like a lot of international banks do not participate in the validation tool but our ORO Labs contact says more European banks are targeted for mid September so that is promising.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO Labs is verifying bank and emai info.  We set risk levels to our requirements and know when an email or bank info is flagged as high risk so we can intercept any fraudulent attempts.

  ### 33. ORO Labs is a user-friendly platform with significant potential for Procurement request handling.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** September 03, 2024

**What do you like best about ORO Labs?**

User Friendliness and Intuitive Design
A key strength of ORO Labs' customizable procurement suite is its user-friendly interface. Feedback from User Acceptance Tests (UATs) indicates that the software is designed with usability in mind, allowing users to navigate its features with relative ease. This intuitive design facilitates quicker onboarding and adoption, which can reduce the overall time required for teams to become proficient.

Customization and Integration
ORO Labs offers exceptional customization capabilities, enabling organizations to tailor the software to their specific procurement needs. The integration of our own Language Learning Model (LLM) for subprocesses within the Procurement content management area stands out as a particularly valuable feature. Furthermore, ORO Labs' expertise in integrating with other established procurement solutions supports a smoother transition for businesses upgrading their systems.

Gen AI Capabilities
The "Ask ORO AI" feature provides robust document reading and summarizing capabilities, guiding users through complex processes with targeted questions. This functionality enhances efficiency by streamlining decision-making and reducing the potential for errors, thereby contributing positively to the overall procurement workflow.

Support and Collaboration
The support provided by ORO Labs has been commendable, particularly in terms of the availability and responsiveness of the key platform architect. The frequency of updates—weekly and even more often for critical features—reflects ORO Labs' commitment to continuous improvement, ensuring that client needs are addressed in a timely manner.

**What do you dislike about ORO Labs?**

Planning and Documentation
Despite improvements in loading times for master data, there is still an opportunity for ORO Labs to enhance its roadmap planning and project management processes. Ensuring timely and predictable delivery of updates and features would benefit users significantly. Additionally, the rapid growth of ORO Labs has led to challenges in maintaining comprehensive documentation, which is essential for supporting user experience and satisfaction.

Organizational Impact
ORO Labs has generated a vastly positive anticipation within our organization, this enthusiasm can sometimes outpace our capacity to effectively implement and leverage its solutions. Aligning organizational resources with the capabilities of ORO Labs' software will be crucial for maximizing its impact on procurement processes.

**What problems is ORO Labs solving and how is that benefiting you?**

Finding an entry for various kinds of Procurement requests and guiding such requests through the most efficient processes to ensure timely delivery.

  ### 34. ORO is an Enabler for better collaboration and improved business process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about ORO Labs?**

The tool is intuitive as an end user, flexible to build what is needed, and the support team is really committed to building fit-for-purpose workflows.  They are quick to respond and our team feels really supported by the entire ORO team.  We were quickly able to deploy the product to a large user base and make weekly updates.

**What do you dislike about ORO Labs?**

The color palette in the UI could use a refresh.  Messaging feature needs to differentiate more clearly between message threads

**What problems is ORO Labs solving and how is that benefiting you?**

Intake and Workflow orchestration for our source to contract engagement process.

  ### 35. A Game-Changer for Transformation Programs and Performance Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vlad I. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about ORO Labs?**

Our experience with ORO's performance management platform has been nothing short of extraordinary. In a nutshell:

Efficiency Boost:
ORO replaced the spreadsheet chaos, freeing up time for strategic decision-making for our clients.

Strategic Insights:
Customized impact tracking reports allowed to identify measures across operations, supply chain, and more, resulting in informed decision-making.

Global Transformation Made Easy:
ORO facilitated seamless management of our global transformation program, providing transparency and streamlined workflows across multiple regions.

Single Source of Truth:
No more scattered data - ORO became our single source of truth, providing clarity and empowering leaders and team members.

Core Features Shine:
ORO's core features, from smart workflow engines to analytics, proved indispensable in supporting our business functions.

Responsive Team:
The ORO team's responsiveness and support throughout our journey have been commendable.

In summary, ORO is not just a platform; it's a strategic ally that delivers tangible results. If you're aiming for business excellence, ORO is the key.

**What do you dislike about ORO Labs?**

No dislikes identified thus far with working with the tool

**What problems is ORO Labs solving and how is that benefiting you?**

Management of over 2000 projects across all regions and 11 production sites of a multinational corporation

  ### 36. ORO enabled us to transform Procurement from from a PO creator to an enterprise value driver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Radhika S. | VP Finance & Head of Global Procurement, Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about ORO Labs?**

ORO's architecture (through custom forms, progressive engagement and configurable workflows) enables the system to be tailored to the way the users want to work. 

Easy modifications of intake forms and workflows enable changes as organizations evolve without excessive effort. 

These characteristics, along with the intuitive UI, has been a game changer in user adoption.

**What do you dislike about ORO Labs?**

Nothing. ORO has been able to address every business problem we wanted in the end to end spend management flow. What they don't do today, they will get to because the system capabilities exist.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO has added tremendous value to our users through agility, visibility and an easy UX which has in turn lead to widespread adoption, changing the procurement function to a value added partner. 

ORO manages our entire end to end spend process. It starts with the intake of an intent to spend, approvals, negotiation and contracting, legal / compliance approvals, contract database, vendor onboarding, PO creation and a seamless integration with our finance system, It also provides meaningful insights and reports through strong analytics which is a big value add to our leadership. 

It has enabled us to be able to influence spend before it occurs, engage the right support functions to ensure strong commercials and governance, streamlined resources towards activities that matter. The centralized vendor and contract information has been a game changer.

  ### 37. OROlabs has amazing support and product features. The speed of execution is great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about ORO Labs?**

1. Speed of execution - truly agile
2. Customer centricity - ownership of the team
3. Product is very flexible, you can customize it to support your business process.

**What do you dislike about ORO Labs?**

At times minor bugs. Also the UI can be at times more intuitive.

**What problems is ORO Labs solving and how is that benefiting you?**

Process orchestration.

  ### 38. ORO: An amazing tool that makes customized workflows simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about ORO Labs?**

Allowing the flexibility for anyone to create workflows that suits their business requirements.
We have various workflows that are tailored to our requirements.
It very easy to implement and integrate with other systems like Netsuite
Its simple and inituitive enough that it guides users through the flows.
The brilliant customer support team at ORO that is always around to answer and resolve questions, listen to feedback and bring in new enhancements and features.
The leadership team personally investing time to ensure that the product meets the customers requirements.

**What do you dislike about ORO Labs?**

Currently the users not having the ability to generate their own reports, but that feature is expected soon.

**What problems is ORO Labs solving and how is that benefiting you?**

We have customized workflows for different types of purchasing and it allows transparency of the approvals to everyone in the org.

  ### 39. Great Customizable Software for Procurement and Vendor Reviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlene C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about ORO Labs?**

There is a lot you can customize with ORO. You can build custom flows, reports, and dashboards. The team is quick to respond with issues and changes. They are open to new ideas and challenging them to do things they havent thought to do before.

**What do you dislike about ORO Labs?**

The reports take a bit to load and I wish there was ability for us to create our own reports without needing the ORO team but I think they said they are working on it. I think the layout could use a little refinement but its improving constantly.

**What problems is ORO Labs solving and how is that benefiting you?**

We have integrated Data Privacy and Vendor Security reviews into our procurement process, so they have been able to make what these departments need fit seemlessly into the procurement process.

  ### 40. ORO: Empowering Success Through Seamless Collaboration and Robust Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about ORO Labs?**

I have had an exceptional experience using ORO. The platform's intuitive design and robust features have significantly streamlined our workflow, making it an indispensable tool for our team. The customization options are extensive, allowing us to tailor ORO to meet our specific business needs effortlessly.

The real-time collaboration features have greatly improved communication within our team, fostering efficiency and productivity. ORO's reporting and analytics capabilities provide valuable insights, empowering us to make data-driven decisions with confidence.

The customer support from ORO has been outstanding. The team is responsive, knowledgeable, and always ready to assist with any inquiries or challenges we encounter. Their commitment to customer satisfaction truly sets them apart.

In summary, ORO has proven to be a reliable and powerful solution for our business needs. I wholeheartedly recommend it to others looking for a comprehensive and user-friendly platform. ORO has undoubtedly become an integral part of our success story.

**What do you dislike about ORO Labs?**

At this moment, I find no dislike features in ORO Labs. The platform meets my needs seamlessly, offering a positive and efficient user experience with no notable drawbacks.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO Labs solves several key challenges and brings significant benefits to users. Some common problems addressed include:

Workflow Streamlining: ORO Labs offers a centralized platform that streamlines workflows, facilitating smoother collaboration and communication within teams. This efficiency boost translates to time savings and enhanced productivity.

Customization Capabilities: The platform's extensive customization options cater to diverse business needs. This adaptability allows users to tailor ORO Labs to specific requirements, fostering a more personalized and effective working environment.

Data-Driven Decision-Making: ORO Labs provides robust reporting and analytics tools, empowering users to derive valuable insights from their data. This capability enhances informed decision-making, contributing to overall business intelligence.

Real-Time Collaboration: The platform supports real-time collaboration, enabling seamless interaction among team members. This feature fosters a more dynamic and responsive work environment, especially for projects that require quick feedback and adjustments.

  ### 41. Great orchestration workflow process for Procurement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about ORO Labs?**

Oro easily integrates disparate systems and you can design your workflow processes connecting any departments necessary for review and or approval.

**What do you dislike about ORO Labs?**

There's nothing material taht I dislike about the company.

**What problems is ORO Labs solving and how is that benefiting you?**

Oro is helping to solve our entire P2P system and going to support our efforts for compiance, centralizing our requests, spend and negotations.  All of our departments including Finance, Accounting Ops, IT, Security, Legal teams will know who has seen the request or contract and of they've approved.  It will be transparent to all of our requestors where their requests are and how long each process takes.

The system will also automate our supplier onboarding, supplier risk assesments, tie in our approval workflows and payables.

  ### 42. Procurement Workflow and much more!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about ORO Labs?**

Easy of use for procurment but more important is the usability for business requester.     It allows us to be compliant to our policies, and drives end to end effiencies of our procurement and other procesess including temp labor and heath care professional and supplier management.    It is simple to make changes to the workflow based on our changing business needs.

**What do you dislike about ORO Labs?**

Would like to have an mobility app for remote approvals of workflows.

**What problems is ORO Labs solving and how is that benefiting you?**

Compliance to the procurement process, early visability of spend to allow time for sourcing and negotiation, drive to preferred supppliers and reducing the number of vendors.      Easy and transparent workflow status and approvals.

  ### 43. Good tool to use for project management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about ORO Labs?**

It is a great tool to use for project management. I have worked with Oro to develop a lot of features which improved our user experience. As a startup company, Oro did very well on delivering the tool as I have visioned in my mind. Oro have been growing a lot in terms of bugs fixing and feature enhancement. I am glad to see it is gowing very fast and more mature.I also enjoy working with the team of Oro.

**What do you dislike about ORO Labs?**

I think Oro could improve on time management and transparency on feature development progress. The delay on feature implementation communication could continue to be improved.

**What problems is ORO Labs solving and how is that benefiting you?**

It provides a one stop shop to capture all the projects cross functionally. The customized features that meed the need of my team make it easy and effecient to update the project.

  ### 44. Best Procurement workflow with amazing UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about ORO Labs?**

Amazing workflow orchestration with easy integration to existing SAP MDG and other Procurement systems. Complementing known gaps in Procurement systems with workflows, to easily guide the users to finish their processes in a compliant user friendly experience. Very easy and fast implementation.

**What do you dislike about ORO Labs?**

Having nothing experienced to dislike with ORO lans.

**What problems is ORO Labs solving and how is that benefiting you?**

ORO solves Bank Account Fraud by implementing a compliant workflow with AI's to trusted Databases to validate bank accounts and guarantee 100% correct Bank account updates. Oro will also solve our Supplier Onboarding by creating a front door experience for the business users, where ORO will guide and link Business users. Oro will limit waist in the process, optimize efficiency to reach onboarding of vendors faster and with ease and fun to use.

  ### 45. Streamlining processes with ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Guru R. | Associate Director of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about ORO Labs?**

Brings organization to key business functions.
Provides insight for the executives and leadership.
Quick to setup. Good team.
More action and performance, and less talk and sales.
Reliable integration between well established applications.
Makes lives easier with workflows.

**What do you dislike about ORO Labs?**

Nascent compliance and auditing related tools

**What problems is ORO Labs solving and how is that benefiting you?**

Vendor onboarding and management. 
HCP onboarding and management.
Integration with ERP and Contracting platforms.

  ### 46. Find it pretty efficient.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rubel A. | Procurement Manager-Global Indirect Procurement, Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about ORO Labs?**

Workflow Progress update/Reporting dashboard & overall request visibilty

**What do you dislike about ORO Labs?**

I did not find anything to dislike. But still there is room for improvement.

**What problems is ORO Labs solving and how is that benefiting you?**

Procurement requisition, contract management and PO management.

  ### 47. Great customized solution provided

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angelique S. | Senior Manager of Project Management Office, Capital Planning & Asset Management, Catalysts, Enterprise (> 1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about ORO Labs?**

ORO provided a customized solution for my company that fit our needs perfectly. ORO is very easy to work with and I love that we can modify and add features to our system when new needs arrive!

**What do you dislike about ORO Labs?**

Nothing to dislike, very positive experience!

**What problems is ORO Labs solving and how is that benefiting you?**

Approval of capital investments and forecasting/budgeting of spending.



- [View ORO Labs pricing details and edition comparison](https://www.g2.com/products/oro-labs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A11%3A42+-0500&secure%5Bsession_id%5D=e5110e7f-3b92-4b8d-90bc-3d2c1fe76892&secure%5Btoken%5D=24160c1a8569b142a4e9963b20f6ce32b1c16838aa98fdd487b329af8b3daf42&format=llm_user)
## ORO Labs Integrations
  - [Aravo](https://www.g2.com/products/aravo/reviews)
  - [Archlet](https://www.g2.com/products/archlet/reviews)
  - [Axiom](https://www.g2.com/products/axiom-consulting-axiom/reviews)
  - [Beeline](https://www.g2.com/products/beeline/reviews)
  - [Beroe LiVE.Ai](https://www.g2.com/products/beroe-live-ai/reviews)
  - [C2FO](https://www.g2.com/products/c2fo/reviews)
  - [Candex](https://www.g2.com/products/candex/reviews)
  - [CDW](https://www.g2.com/products/cdw-cdw/reviews)
  - [Certa](https://www.g2.com/products/certa/reviews)
  - [Cirtuo Guided Strategy Creation](https://www.g2.com/products/cirtuo-guided-strategy-creation/reviews)
  - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews)
  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews)
  - [Creditsafe](https://www.g2.com/products/creditsafe/reviews)
  - [CyberVadis](https://www.g2.com/products/cybervadis/reviews)
  - [D&amp;B Connect](https://www.g2.com/products/d-b-connect/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Dow Jones Risk &amp; Compliance](https://www.g2.com/products/dow-jones-risk-compliance/reviews)
  - [Early Warning Systems](https://www.g2.com/products/early-warning-systems/reviews)
  - [EcoVadis](https://www.g2.com/products/ecovadis/reviews)
  - [ERP System](https://www.g2.com/products/erp-system/reviews)
  - [Everstream Analytics](https://www.g2.com/products/everstream-analytics/reviews)
  - [Fairmarkit](https://www.g2.com/products/fairmarkit/reviews)
  - [GEP Quantum Intelligence](https://www.g2.com/products/gep-quantum-intelligence/reviews)
  - [Globality AI Powered Sourcing](https://www.g2.com/products/globality-ai-powered-sourcing/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Icertis Contract Management Software](https://www.g2.com/products/icertis-contract-management-software/reviews)
  - [IntegrityNext](https://www.g2.com/products/integritynext/reviews)
  - [Interos](https://www.g2.com/products/interos/reviews)
  - [Ironclad](https://www.g2.com/products/ironclad/reviews)
  - [Jaggaer](https://www.g2.com/products/jaggaer/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Keelvar](https://www.g2.com/products/keelvar/reviews)
  - [Kodiak Hub](https://www.g2.com/products/kodiak-hub/reviews)
  - [Leah](https://www.g2.com/products/leah-formerly-contractpodai-leah/reviews)
  - [Lexis Nexis Email Risk Assessment](https://www.g2.com/products/lexis-nexis-email-risk-assessment/reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews)
  - [OneTrust Third-Party Management](https://www.g2.com/products/onetrust-third-party-management/reviews)
  - [Oracle Cloud Enterprise Resource Planning (ERP)](https://www.g2.com/products/oracle-cloud-enterprise-resource-planning-erp/reviews)
  - [Pactum](https://www.g2.com/products/pactum/reviews)
  - [Prewave](https://www.g2.com/products/prewave/reviews)
  - [ProcessUnity TPRM Platform](https://www.g2.com/products/processunity-tprm-platform/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SAP Fieldglass](https://www.g2.com/products/sap-sap-fieldglass/reviews)
  - [Science Exchange](https://www.g2.com/products/science-exchange/reviews)
  - [Scientist.com](https://www.g2.com/products/scientist-com/reviews)
  - [ServiceNow AI Platform](https://www.g2.com/products/servicenow-ai-platform/reviews)
  - [Sievo](https://www.g2.com/products/sievo/reviews)
  - [Simfoni](https://www.g2.com/products/simfoni/reviews)
  - [Sirion CLM](https://www.g2.com/products/sirion-clm/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SpendHQ](https://www.g2.com/products/spendhq/reviews)
  - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)
  - [Trustpair](https://www.g2.com/products/trustpair/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## ORO Labs Features
**Management**
- Approval
- Communication
- Documents
- Receipt of Goods

**Purchase Requisition and Approval Workflow - Procurement Orchestration**
- Notifcations
- Workflows
- Purchase Orders

**Planning**
- Processses
- Contracts
- Content
- Requisition

**Supplier Management - Procurement Orchestration**
- Tracking
- Onboarding
- Database

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Spend Management - Procurement Orchestration**
- Analysis
- Visibility

**Supplier Management**
- Evaluation
- Selection
- Risk Management

**Compliance and Risk Management - Procurement Orchestration**
- Risk Assessment
- Compliance
- Audits

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Workflow Automation - Procurement Orchestration**
- Routing
- Configuration
- Approvals

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Submittal

**Agentic AI - Procurement Orchestration**
- Autonomous Task Execution

**Supplier Information**
- Profiles
- Qualifications
- History

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making

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