easy. tick mark or optionThe workflow and master data allows flexibility to define who will approve what request. This is extremely relevant. Also delegation allows users to quickly complete tasks when someone else is not around.

Also notifications and reminders allows to complete requests on time.

The benefit that i feel is that the thread leaves a trail of understanding to which every team picks up and adds. this makes every person complete their part by only asking relevant questions and not requiring to understand from the requestor from the very beginning. this saves time. Review collected by and hosted on G2.com.

Approval from Mobile currently not possible.

report generation thru AI pending. Review collected by and hosted on G2.com.

What stands out most about ORO is the flexibility of the platform and the partnership we've built with their team throughout our implementation. The platform is highly configurable and has enabled us to orchestrate a wide variety of business processes while integrating with our existing enterprise systems. Rather than forcing us into rigid workflows, ORO has been willing to understand our business requirements and work collaboratively to find solutions that meet our needs. The team has been responsive, knowledgeable, and open to feedback, whether it involved product enhancements, troubleshooting, or implementation guidance. We've also appreciated their transparency and willingness to discuss design decisions, challenges, and roadmap items. Overall, ORO has been a strong partner throughout our implementation journey, combining a capable platform with a customer-focused approach that has made complex requirements much easier to deliver. Review collected by and hosted on G2.com.

One area that could continue to improve is the amount of out-of-the-box documentation and implementation guidance available for more advanced configurations and integrations. Given the flexibility of the platform, there can sometimes be multiple ways to achieve the same outcome, so having additional best practices, implementation examples, and technical documentation would help customers become self-sufficient more quickly. Overall, this is a relatively minor point compared to the value the platform provides. Review collected by and hosted on G2.com.

Day‑to‑day use of Oro Labs is intuitive and well suited for complex biotech environments. The platform enables procurement professionals to seamlessly receive and orchestrate requests from business stakeholders through a flexible, AI‑driven intake experience, while intelligently routing work across integrated ERP and procurement systems. It balances compliance, traceability, and speed without feeling rigid or bureaucratic, making it easy to adapt as biotech needs evolve. Review collected by and hosted on G2.com.

Oro Labs is still an emerging platform and a startup operating in a fast‑moving AI space, so not every aspect of the product is fully mature yet. Some areas—particularly documentation—can be challenging at times. That said, Oro Labs consistently makes up for this with excellent, highly responsive customer support and a strong willingness to partner and problem‑solve alongside their customers. Review collected by and hosted on G2.com.

I found the greatest value in the ability to instantly visualize data from various perspectives.

This not only helps me grasp the overall progress, but also allows me to quickly identify any delays. As a result, we can clearly understand what is lacking within the organization and take actions to improve it. Review collected by and hosted on G2.com.

The search function for campaigns can be somewhat difficult to use. For example, after applying filters, performing another search sometimes clears them. Currently, we work around this by searching first and then applying filters. Review collected by and hosted on G2.com.

We've been able to automate manually intensive tasks with AI agents using Oro Labs. The agentic purchase requisition workflow approvals eliminated the need for manual approvals, realizing millions in hard-cost savings, while consistently processing thousands of transactions per week. What sets them apart is their know-how, can-do attitude and relentless pursuit to finding creative solutions to challenging problems. Review collected by and hosted on G2.com.

We see so much value using the Oro Labs platform that the only downside is not being able to deploy more of their features faster. They are methodical in what features to deploy to get the best return on your investment. Review collected by and hosted on G2.com.

The account rep, Ojaswita, always wants to help improve the experience with orolabs and strives to give us the best service. Review collected by and hosted on G2.com.

It would be helpful for our business if ORO coverage was extended to more countries and banks. Review collected by and hosted on G2.com.

ORO Labs stands out with its exceptionally clear, user-friendly interface, making it easy for users to navigate and work efficiently from day one. The tool is highly intuitive and requires minimal effort to learn, which significantly supports user adoption across teams. Review collected by and hosted on G2.com.

The analytical functionalities could be developed further. Review collected by and hosted on G2.com.

Delivery approach is strong, with leadership staying hands-on and engaged throughout. I feel like I have a real voice in the product roadmap, and there’s flexibility in the design to address complex, company-specific needs without overcomplicating things. The UI is simple and easy to work with, and the ability to connect cross-functional systems makes it even more valuable. Review collected by and hosted on G2.com.

More established, repeatable delivery frameworks to speed up design decision-making and make deployment more efficient. Review collected by and hosted on G2.com.

User friendly. Easy to use. Support team is always helpful Review collected by and hosted on G2.com.

Limited coverage for bank validation. I will feel more secure with more coverage. Review collected by and hosted on G2.com.

ORO spend management tool has significantly enhanced the way we manage procurement and financial operations. Its robust automation capabilities, seamless system integrations, and intuitive workflows have streamlined complex processes, improved compliance, and provided greater visibility into organizational spend. The platform not only drives efficiency but also empowers informed, data-driven decision-making, making it a valuable enabler of financial and operational excellence. Review collected by and hosted on G2.com.

I don't see any downside in using ORO Lab's spend management tool Review collected by and hosted on G2.com.