Oracle Service Cloud (formerly RightNow) Pricing Overview

Oracle Service Cloud (formerly RightNow) Pricing Key Insights

Last updated on Apr 09, 2026


Information about Oracle Service Cloud (formerly RightNow) pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Oracle Service Cloud (formerly RightNow) must be conducted with the seller.


Rated 3.9 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Pricing Insights

Averages based on real user reviews.

Oracle Service Cloud (formerly RightNow) Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Product Price Features
Salesforce Service Cloud
Starter Suite
Starting at $25.001 User Per Month
The simple CRM suite for marketing, sales, service, and commerce.
  • Case Management
  • Knowledge Management
  • Salesforce Mobile App
  • Customizable Reports and Dashboards
  • Task Management, Activity Feed
Zendesk for Customer Service
Support Only (Team)
$19.001 user per month billed annually
Integrated customer support
  • Email & social media
  • Web widget & mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history
Kustomer
Kustomer Pricing
Contact Us
  • Kustomer AI

Various alternatives pricing & plans

Pricing information for the above various Oracle Service Cloud (formerly RightNow) alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
Oracle Service Cloud (formerly RightNow) Comparisons