Oracle CPQ Reviews & Product Details

Oracle CPQ Cloud (formerly BigMachines) helps businesses sell products, services, and solutions faster. Enable your sales reps and channel partners with the guideance they need to find the best solution for each customer. With the strength of Oracle Cloud infrastructure, you can be assured that this revenue gateway is enterprise-grade, performant, and secure. Oracle CPQ Cloud can be deployed stand-alone or in conjunction with leading CRM, eCommerce, Service, and ERP platforms to provide omni-channel customer experiences, while eliminating quote-to-cash friction.

Seller

Oracle

Discussions

Oracle CPQ Community

Languages Supported

Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Maltese

Solution Type

Best-of-Breed

Overview by

Chris Cha

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

23 months

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 278 real user reviews.

Implementation Time

6 months

Perceived Cost

$$$$$

Graham C.

Lead Business Administrator

Enterprise (> 1000 emp.)

3/20/2019

"GC Review"

4.5/5

What do you like best about Oracle CPQ?

The tool has a great deal of functionality, and provides a high number of options for integrations Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

The tool is not overly intuitive for sales users and other functional groups accessing the tool. Review collected by and hosted on G2.com.

Srikesh M.

Practice Director CPQ

Mid-Market (51-1000 emp.)

3/21/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"CPQ"

5/5

What do you like best about Oracle CPQ?

New Features, Configuration Rules, flexibility of the product. Document Designer capabilities, pricing capabilities. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

User Interface need more flexibility in modifying the UI. Child assets cannot be modified separately and does not display in the asset page. It would be nice to have the integrations for ABO with the CRM system to show the assets under the account. Review collected by and hosted on G2.com.

Vidya M.

Senior Business Analyst

Enterprise (> 1000 emp.)

3/21/2019

"Oracle CPQ Cloud Review"

5/5

What do you like best about Oracle CPQ?

Its State of the Art Quoting tool and our Sales users like it! Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

User Interface (especially compared to OCC and SFDC). Hoping to get a better UI experience with Jet UI feature. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

2/7/2019

"Gets the job done well!"

3.5/5

What do you like best about Oracle CPQ?

The features I appreciate most about oracle is that it is concise and easy to use. It communicates necessary information across large companies and it is user-friendly for management and employees alike. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

What I dislike about Oracle is that it takes many verifications and steps to access even basic information. Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

6/25/2019

"Cool Product"

5/5

What do you like best about Oracle CPQ?

I like the look and the set up of Oracle CPQ. It’s appealing to the eye. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Training is difficult but it’s easy to pick up on. Review collected by and hosted on G2.com.

Sara P.

Actor

Mid-Market (51-1000 emp.)

2/1/2019

"Good for Functional use, could be better"

3.5/5

What do you like best about Oracle CPQ?

Very fast and allows to produce accurate quotes in real-time, and provides a conveniently electronic signature link for clients to execute an agreement faster. It’s very flexible and has excellent features. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Low levels of customer support. Need to escalate cases involving legacy functionality to higher levels. Review collected by and hosted on G2.com.

Adam T.

SVP Sales and Marketing

Mid-Market (51-1000 emp.)

3/21/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Fantastic C, P, and Q"

5/5

What do you like best about Oracle CPQ?

Each of the modules can be used independently as a service Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

It is still hosted on bigmachines.com - needs to be brought into Oracle Cloud Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

7/31/2018

"Seamless Integration and Ease of Use"

3.5/5

What do you like best about Oracle CPQ?

1. Incredibly powerful configuration rules engine

2. Offers flexibility to achieve almost any business need

3. Very well supported - Oracle is clearly investing in development of CPQ Cloud as updates to the system are regular and significant Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Document generation systems need some work - Old Document Engine is very powerful, but not user friendly. Newer Document Designer is very user friendly, but lacks a number of features available in Document Engine.

1. CPQ Cloud has gone through some growing pains as part of BigMachines being acquired by Oracle.

2. Many people on the sales side of Oracle still aren't very aware of CPQ, and don't understand how it fits in the big picture.

3. CPQ Cloud is in serious need of a UI update, but that is in the works for upcoming releases. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CPQ:

I believe Oracle CPQ Cloud would be a useful tool for any company that quotes and sells a product or service. The flexibility and power of the system are such that it can handle any magnitude of users, quote size, or business rule complexity. Unless the business is very straightforward and quote generation and business rules are very simple, CPQ Cloud would likely be a good fit. Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

Oracle CPQ Cloud is being used to provide our channel partners with a front end to configure products, get instant pricing, produce quotation documents, produce product drawings and link to product specification sheets. This information is provided to them in minutes instead of hours making our company easier to do business with. It is being rolled out systematically to our principal customers. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

7/31/2018

"Seamless Integration and Ease of use"

4/5

What do you like best about Oracle CPQ?

1. Rapid Sales Experience

2. Give users the ability to analyze, optimize, and manipulate pricing models with ease

3. Configure layers of workflow that are designed for CPQ usage

4. Built for High Performance:

5. CPQ that is designed to be a guided selling tool for a unified experience across all channels

Accelerated Business Change

6. Integration with SFDC that is equivalent to Force.com native solution

7. Flexibility to not only shorten sales cycles but also designed to easily automate approvals, contracts, subscriptions and renewal contracts Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

1. Significant setup time, cost, and maintenance. We have to use an implementation partner

2. Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care

3. Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CPQ:

What problems is Oracle CPQ solving and how is that benefiting you?

1. Allows us to offer a variety of options without manually programming in each individual product

2. Allows us to utilize a product feed with features and variants, which can also play well with Google Product Listing Ads (Google Shopping)

3. Maintenance does not necessarily require hard programming knowledge, so marketing communications can help maintain Review collected by and hosted on G2.com.