Ontraccr's team is incredibly responsive to any ideas we have come up with to ensure the program functions at the highest level. We use Ontraccr for the majority of our business needs and the continuation of development has ensure an ease of use for all our field employees as well as the flow of information to for our office staff. Review collected by and hosted on G2.com.

There are time when the program has interaction hiccups with our own remote locations (connectivity) as it is an app/web based program that requires connection. Review collected by and hosted on G2.com.

The software is highly customizable and easy to learn, but what stands out most is the exceptional support. The team is professional, responsive, and truly committed to helping us implement and use the product effectively. It’s clear they care about our success. Review collected by and hosted on G2.com.

Nothing significant comes to mind. Any minor issues we've encountered were resolved quickly by the support team. Review collected by and hosted on G2.com.

We signed up with ontraccr to help automate and improve our business processes and have been very impressed to date. They have helped us streamline how we do our business and save time by eliminating out dated manual processes. Review collected by and hosted on G2.com.

No downsides or dislikes using ontraccr yet Review collected by and hosted on G2.com.

The level of customization is very high. We're constantly discovering new ways of making use of the software. Tech and customer support are also very responsive. We use it every day and have migrated a large portion of our operations into Ontraccr. Review collected by and hosted on G2.com.

Software is still in development, and sometimes there are bugs that need to be worked out. Integrations with other software are also often underwhelming or don't quite work. Review collected by and hosted on G2.com.

We have had an awesome experience working with Jas and the Ontraccr team. They have been very responsive, provided hands-on support and have become true business partner in taking our business to the next level. Their product is highly customizable to suit our specific and detailed company requirements. We are very excited to see how Ontraccr uplevels our business and provides detailed cost and job analysis. The employee hour tracking has already streamlined our payroll process and the external forms allow for quick capture of information. Review collected by and hosted on G2.com.

there is a learning curve, which applies to all new software. Review collected by and hosted on G2.com.

The ability of customize all aspects of Ontraccr have proved invaluable to our team. Review collected by and hosted on G2.com.

Photo management could be better for our team as we take a lot of photos. Review collected by and hosted on G2.com.

Ontraccr is extremely customizable which allows the users to customize their system to their organization needs. Ontraccr has tons of tutorials on how to use and design their system for your specific needs. They also provide templates for the most common forms such as FLHA, dispatch, invoicing, quotes, etc... Their customer service is fantastic as well. If Ontraccr does not have a system in place that you are looking for than Ontraccr can design that specific customization that you are looking for. Review collected by and hosted on G2.com.

Ontraccr did take sometime to learn the "in's and outs" but once you learn how to use their system the possibilities are limitless. That goes with any new system, there is a learning curve with each system. Review collected by and hosted on G2.com.

Ontraccr is what you make it. And we needed systems for Inventories, safety and communication. I am working together with Ontraccr to build these systems for our business. And if they do not have the right feature for you, they will make it. Review collected by and hosted on G2.com.

The same with learning any new software, it takes time. However, once you understand the tools that they provide the possibility of utility opens up. Review collected by and hosted on G2.com.