I love that you get to keep track of drivers live, edit notes and provides live information on the tasks created. its definitely helped our workflow immensely. Review collected by and hosted on G2.com.
There is nothing about onfleet that i dislike. Review collected by and hosted on G2.com.
the ease of use and the ability to see the detailed timings for tracking each delivery Review collected by and hosted on G2.com.
The map overview is too dark, it would be nice if there were more options Review collected by and hosted on G2.com.
The team at Onfleet is incredibly helpful in troubleshooting and quick to respond. Review collected by and hosted on G2.com.
It does not currently have a direct API key for Shopify so having to route orders through Zapier to the Onfleet system is an extra step but I believe they said they were working on this and it is in their pipeline. Review collected by and hosted on G2.com.
I like the accuracy of tracking as well as the integration capabilities. Review collected by and hosted on G2.com.
There are some bugs with new build address locations. Review collected by and hosted on G2.com.
The platform is noble for that, it is manipulable, so far it serves a lot. Review collected by and hosted on G2.com.
Very little, only the delivery point needs to be improved Review collected by and hosted on G2.com.
Ease of use for drivers - integration friendly Review collected by and hosted on G2.com.
When you use toll-free numbers to mask the Apple and android apps block those numbers and label them as spam. This makes it very difficult on drivers as well because you have also turned off the text messaging capabilities for cannabis delivery. This is extremely difficult to keep things on track due to having to call dispatch to dial the customer directly several times in order for them to pick up and not believe that is it it is a spam call. The driver needs to be able to either call direct with a mask that isn't going to be indicated as a spam call or be able to text in order to communicate without having to call back to Dispatch. Review collected by and hosted on G2.com.
It's easy to integrate, it is useful for our company and it has helped us with the drivers Review collected by and hosted on G2.com.
Having multiple accounts for multiple countries Review collected by and hosted on G2.com.
Route optimization and ETA's are fairly accurate Review collected by and hosted on G2.com.
I sometimes get frustrated when moving tasks. They'll hop around in the wrong order Review collected by and hosted on G2.com.
We like the easy way we can integrate Onfleet into our systems, and the way Onfleet can interact with our backend. We use API integration, and we have found this method simple to use. Their model fits our business model very easily. Review collected by and hosted on G2.com.
A couple of things we would like to see come into the offering, would be improvements in the dispatchers workflow, when it comes to delivery assignment and delivery cancellations. This includes the api. Review collected by and hosted on G2.com.
The ability to track via GPS and find an almost real-time location of our drivers is not only necessary but very helpful in determining routes and performance. Review collected by and hosted on G2.com.
There is not anything that I can honestly think of. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
Is it possible to add a global service time for all tasks?
do you guys send out product updates?
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