Onfleet Reviews & Product Details

I really like how it is done with the "tasks"; it is easy to use. You just enter the address and the driver can see it and deliver, upload photos and signatures, and import the addresses with the task data. Review collected by and hosted on G2.com.

Now with the new plans offered by Onfleet, the basic plan will cost more than double what it currently costs, although it comes with many more functions and features than it did before. For a small business, it might be a big change in price. Review collected by and hosted on G2.com.

Onfleet makes tracking our drivers very easy Review collected by and hosted on G2.com.

Our system is a bit dated so making sure it gets into Onfleet can be a hassle at times. Review collected by and hosted on G2.com.

Accurate arrival times, excellent for making a route for you, it takes the guess work out of where your drivers need to go with the auto assign feature. Love that we can include notes as well Review collected by and hosted on G2.com.

Not a whole lot, honestly. its the best routing service I've ever used. Review collected by and hosted on G2.com.

It helps us add order to the day and really organize our routes Review collected by and hosted on G2.com.

Routes are sometimes too general and time windows too generous Review collected by and hosted on G2.com.

The openness of the API. It allows us to be super creative with how we use the system. Review collected by and hosted on G2.com.

I wish the driver app UI/UX was better. It's a little clunky. Review collected by and hosted on G2.com.

Real Time Driver Location is the best feature

Easy Route Assignments Review collected by and hosted on G2.com.

Sometimes the driver freezes in the app and it doesn't update the location Review collected by and hosted on G2.com.

Scheduling, ETA Notifications, POD, Routing, Tracking Review collected by and hosted on G2.com.

Not very customizable, limited API. Only available for the top membership tiers Review collected by and hosted on G2.com.

Clean UI, good customer support, reasonably intuitive, and reliable. Review collected by and hosted on G2.com.

I'm hopeful they'll introduce route cloning soon; cloning many individual tasks can be laborious. Review collected by and hosted on G2.com.

Knowing where our drivers are located. How long it takes to make a delivery. Review collected by and hosted on G2.com.

Sometimes not conducive to spur of the moment changes or additions. Review collected by and hosted on G2.com.

It helps coordinate our deliveries to be the most fuel-efficient. It also allows us to be able to provide our customers with a better timeframe on when they can expect their deliveries. Review collected by and hosted on G2.com.

The biggest downside is when a driver starts a task and then clicks navigate, it only shows the coordinates for the destination and not the actual address. I wish there could be the capability to change colors for the tasks. For example, some of our trucks can only handle a certain amount of weight. So when I am assigning the deliveries it would make it easier to visually see that these tasks need to be assigned to a specific driver. We have never been able to use the auto-assign route optimization because of the nature of our business and the multiple capacity beta feature does not work as I thought it was going to. Review collected by and hosted on G2.com.