OneUptime Reviews & Product Details

I will never know what I like. The company refused to provide me access to use my tool although I purchased a Tier 3 License from AppSumo Review collected by and hosted on G2.com.

I've purchased a 3 Tier License and I set the service aside for about a year without using it. Then, one year later I found that the app displayed an error to me related to an unpaid invoice. When I tried to get help, the OneUptime company was extremely slow in responses, and finally, they never reverted my access to what I had purchased on AppSumo. First, they provided me with a new discount coupon on a product that wasn't equal to what I purchased on AppSumo and then me, by mistake, I deleted my workspace. Then to create a new one I had to follow again the purchase process by using a discount coupon. To proceed with this, I've asked for a new code and they provided me with one that never worked. From that point, I've sent multiple requests for a new code and they never sent a new code!!! It's a shame! Because of their internal problems (they displayed the error with the unpaid invoice) I wasn't able to access the purchased service and then they refused to support properly!!! Review collected by and hosted on G2.com.

I was tired of paying for UptimeRobot, as their yearly payment was still too much as I used it purely for monitoring my homelab (using the heartbeat). Since OneUptime is Open Source Software, I worked with the community to introduce heartbeat checks into OneUptime, and made them free as part of their OSS and Hosted model.

Their customer support is a little tricky as a homelabber I often do not use Slack to communicate with others. I find myself using Github Discussions or Discord. Still, any question asked is often answered within a day.

As of writing this, they are just now finalizing their helm-chart to make deploying OneUptime locally to your own Kubernetes Cluster easier. Review collected by and hosted on G2.com.

OneUptime has a lot of moving parts. If you have an issue hosting it yourself, you may find yourself delving into the configurations of other people or the code to try and see why it's not working. This is usually not a problem for most people, but if you're hosting this yourself you might want some experience to back yourself up. Review collected by and hosted on G2.com.

- Regroup many features in one service instead of depending on multiple providers;

- Developers are very responsive and helpful;

- OpenSource;

- Easy to use; Review collected by and hosted on G2.com.

- Maturity is not there yet, software under very active development but things are taking place and moving forward in an interesting way. Review collected by and hosted on G2.com.

Flexible, open source, self-hosted option with all the features, fastest response from the devs, and bug fixes Review collected by and hosted on G2.com.

Few small bugs here and there, nothing critical tho. Review collected by and hosted on G2.com.

Easy to use, pleasant UI, outstanding support, extremely fast responses and bug fixes. Review collected by and hosted on G2.com.

Encountered a few bugs with various features, the product feels like it's still in early access phase, however this makes it flexible to integration of new features Review collected by and hosted on G2.com.