--- title: OneUptime Reviews meta_title: 'OneUptime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how OneUptime works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 5 scale: '5' date_modified: '2026-06-24' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # OneUptime Reviews **Vendor:** OneUptime **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 3.7/5.0 **Total Reviews:** 5 ## About OneUptime OneUptime is a complete open source observibility platform. We give you a beautiful status page for your business, monitors your web apps, and alerts your team when downtime happens. ## OneUptime Pros & Cons **What users dislike:** - Users are frustrated with the **poor customer support** from OneUptime, leading to unmet expectations and unresolved issues. (1 reviews) - Users report a **poor mobile experience** due to slow support and unresolved issues with access after purchase. (1 reviews) - Users report **poor reporting** from OneUptime, leading to frustrating experiences with access and support delays. (1 reviews) - Users report **slow performance** in response times, frustrating their attempts to resolve issues and regain access to services. (1 reviews) - Users face significant **task management issues** due to slow support and unresolved access problems with OneUptime. (1 reviews) - Time-Consumption (1 reviews) ## OneUptime Reviews ### 1. HUGE CRAP **Rating:** 0.0/5.0 stars **Reviewed by:** Nikos M. | Full Stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2025 **What do you like best about OneUptime?** I will never know what I like. The company refused provide me access to use my tool although I purchases a Tier 3 License from AppSumo **What do you dislike about OneUptime?** I've purchases a 3 Tier License and I set the service aside for about a year without using it. Then, one year later I found that the app displayed an error to me related to unpaid invoice. When I tried to get help the OneUptime company was extremely slow on responses, and finally they never reverted my access to what I had purchase on AppSumo. First they provided me with a new discount coupon on a product that wasn't equal to what I purchased on AppSumo and then me, by mistake I deleted my workspace. Then to create a new one I had to follow again the purchase process by using a discount coupon. To proceed with this I've asked for a new code and they provide me with one that never worked. From that point I've send multiple requests for a new code and they never send new code!!! It's a shame ! Because of their internal problems (the displayed the error with the unpaid invoice) I wasn't able to access the purchased service and then they refused to support properly !!! **What problems is OneUptime solving and how is that benefiting you?** I will never learn, they refused give me access to a purchased service ! ### 2. Oneuptime will work in just about any situation. **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan J. | Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about OneUptime?** I was tired of paying for UptimeRobot, as their yearly payment was still to much as I used it purely for monitoring my homelab (using the heartbeat). Since OneUptime is Open Source Software, I worked with the community to introduce heartbeat checks into OneUptime, and made them free as part as their OSS and Hosted model. Their customer support is a little tricky as a homelabber I often do not use Slack to communicate with others. I find myself using Github Discussions or Discord. Still, any question asked is often answered within a day. As of writing this, they are just now finializing their helm-chart to make deploying OneUptime locally to your own Kubernetes Cluster easier. **What do you dislike about OneUptime?** OneUptime has a lot of moving parts. If you have an issue hosting it yourself, you may find yourself delving into the configurations of other people or the code to try and see why its not working. This is usually not a problem for most people, but if you're hosting this yourself you might want some experience to back yourself up. **What problems is OneUptime solving and how is that benefiting you?** OneUptime solves the issue of having to check to see if your site is reachable. It can check everything from ensuring a transit proxy is reachable to ensuring a port is accepting connections. As a homelabber, I want to make sure that my cloudflare tunnels are constantly open and reaching my internal nginx service. OneUptime also ensures that my NAS and Kubernetes clusters are still alive by ensuring that they send a heartbeat every x seconds/minutes and notifies me if they dont. ### 3. Starting and promising service! **Rating:** 4.5/5.0 stars **Reviewed by:** Jean-Michel V. | Directeur provincial des télécommunications d’urgence, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about OneUptime?** - Regroup many features in one service instead of depending on multiple providers; - Developpers are very responsive and helpful; - OpenSource; - Easy to use; **What do you dislike about OneUptime?** - Maturity is not there yet, software under very active development but things are taking place and moving forward in an interesting way. **What problems is OneUptime solving and how is that benefiting you?** Primary use is monitoring / status page for partners and users. We are exploring the incident management tools at the moment. Support is very accessible. ### 4. Great value for modest price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about OneUptime?** Flexible, open source, self-hosted option with all the features, fastest response from the devs, and bug fixes **What do you dislike about OneUptime?** Few small bugs here and there, nothing critical tho. **What problems is OneUptime solving and how is that benefiting you?** Multiple status pages with private access and user management, rich api ### 5. Good value for money **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about OneUptime?** Easy to use, pleasant UI, outstanding support, extremely fast responses and bug fixes. **What do you dislike about OneUptime?** Encountered a few bugs with various features, the product feels like it's still in early access phase, hiwever this makes it flexible to integration of new features **What problems is OneUptime solving and how is that benefiting you?** Centralizing communication around platform incidents Aligning information around incidents and avoiding miscommunication Prviding timely updates and confirmation of resolution - [View OneUptime pricing details and edition comparison](https://www.g2.com/products/oneuptime/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+00%3A26%3A03+-0500&secure%5Bsession_id%5D=ab145659-6cb3-4446-ab9b-24c6957c22e5&secure%5Btoken%5D=1a22cc56c6d44d82f6675e3738da625500b30ec4ec50908e3f87fb713a99507f&format=llm_user) ## OneUptime Features **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top OneUptime Alternatives - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,231 reviews) - [Uptime.com](https://www.g2.com/products/uptime-com/reviews) - 4.6/5.0 (361 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,277 reviews)