OneDesk Reviews & Product Details

It is the best, helps to manage the different projects with the status whether it is processing, delivered or not delivered and also helps in creating the tickets and automatically assigning. Review collected by and hosted on G2.com.

Someone needs to understand before using this product fully; however it is easy to use but one should have proper knowledge of project management and how to handle. Review collected by and hosted on G2.com.

Its interface is very simple and easy to use. It provides all necessary tools on one place that need to have on single place. Review collected by and hosted on G2.com.

There is nothing to dislike. It has all the functionality to have a project management application. Review collected by and hosted on G2.com.

Best thing about one desk project management tool is that it integrates all features into a single platform no need to buy each product seperately for your day to day project management tasks. Review collected by and hosted on G2.com.

i think its a single place where you can track your all issues and it is equally easy to access whether you use as corporate customer or you are doing some sort of freelancing work Review collected by and hosted on G2.com.

It's the best tool in the market right now which is free to signup and provides peace of mind in terms of client and data management. Review collected by and hosted on G2.com.

I used this tool in one project with clients' requirements so I find it really useful still I will check this tool in my free available time. up till now, i like this product as a whole Review collected by and hosted on G2.com.

He helped me solve the flow of tickets created, assisting each one effectively and fast. Review collected by and hosted on G2.com.

It took me a little longer than expected to get used to the tool, but that's not a deal-breaker. Review collected by and hosted on G2.com.

ONEDESK integrates with multiple softwares which works at its best form. We can get some precise solutions related to project management. It can be used by every user whether he/she is a freelancer or an organization. Review collected by and hosted on G2.com.

I have no dislike until it charges $9.00/-. Review collected by and hosted on G2.com.

I like that OneDesk combines a few applications in one place so you can streamline the programs your employees and clients are using to manage requests and the workflow of tasks. Upside, it saves time and potential problems later in the workflow. It is also cost-efficient for a small or medium-sized team. Review collected by and hosted on G2.com.

There is a learning curve, as with any new software, so it can be challenging to get participation and usage, but the UI and features within the tool are easy to set up, intuitive and straightforward. Once everything is set up and coworkers are familiar with the interface, it works great. Review collected by and hosted on G2.com.

I like the customisation available as per our need, and it is widely used for resolving issues in IT help desk. It is one place for tracking all issues and project management services. Review collected by and hosted on G2.com.

Some of the features are not very user friendly so I would like to know more detailed document type of thing for that. Review collected by and hosted on G2.com.

I have been associated with NeuHerbs, a seller of health products since a long time. My seniors use oneDesk to manage customer data, emails and even do live chats. Since our company relies on customer feedback, web-forms and ticket portal is much needed. OneDesk provides all of that. Review collected by and hosted on G2.com.

So far we like it. Nothing is imperfect and even perfect. It's all about the ease of use and making work faster. Review collected by and hosted on G2.com.

One Desk integrates with multiple software and works its best. Anyone can use whether an organization or a freelancer. It is one place for tracking issues and project management services. Review collected by and hosted on G2.com.

Sometimes the platform becomes too slow because of so many options, so it does not function correctly. UI could be better as compared to other tools. Review collected by and hosted on G2.com.