1. [Home](https://www.g2.com/) 2. ... 3. [Project Management Software](https://www.g2.com/categories/project-management) 4. [OneDesk Discussions](https://www.g2.com/products/onedesk-onedesk/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5749d608eaa455216848add73857e018/onedesk-onedesk.png "Product Avatar Image") ](/products/onedesk-onedesk/reviews) [ OneDesk ](/products/onedesk-onedesk/reviews) (33)4.2/5 OneDesk combines online HelpDesk and Project Management software. Serve your customers and manage team projects with one application. Show More * * * ### 51.0 Nps Score Already have OneDesk? ### All OneDesk Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is OneDesk used for? ](/discussions/what-is-onedesk-used-for) What is OneDesk used for? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ project management software ](https://www.g2.com/tags/project-management-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) [ Google Workspace Project Management Software ](https://www.g2.com/tags/google-workspace-project-management-software)[ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms)[ Requirements Management Software ](https://www.g2.com/tags/requirements-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+OneDesk+questions+and+get+answers+from+expert+users+in+our+OneDesk+Discussions+section.&title=OneDesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=OneDesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=OneDesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss%0aAsk+OneDesk+questions+and+get+answers+from+expert+users+in+our+OneDesk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=OneDesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss%0aAsk+OneDesk+questions+and+get+answers+from+expert+users+in+our+OneDesk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 5 years ago More Options - [ # Does Onedesk customize as per Organisations needs? ](/discussions/does-onedesk-customize-as-per-organisations-needs) As we have small firm so can they help such organisations by providing required programs. [ Google Workspace Project Management Software ](https://www.g2.com/tags/google-workspace-project-management-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ project management software ](https://www.g2.com/tags/project-management-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Product Management Software ](https://www.g2.com/tags/product-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+OneDesk+questions+and+get+answers+from+expert+users+in+our+OneDesk+Discussions+section.&title=OneDesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=OneDesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=OneDesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss%0aAsk+OneDesk+questions+and+get+answers+from+expert+users+in+our+OneDesk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=OneDesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss%0aAsk+OneDesk+questions+and+get+answers+from+expert+users+in+our+OneDesk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 5 years ago More Options - [ # Can I get notification on new products/services ](/discussions/can-i-get-notification-on-new-products-services) [ Google Workspace Project Management Software ](https://www.g2.com/tags/google-workspace-project-management-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ project management software ](https://www.g2.com/tags/project-management-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Product Management Software ](https://www.g2.com/tags/product-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+OneDesk+questions+and+get+answers+from+expert+users+in+our+OneDesk+Discussions+section.&title=OneDesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=OneDesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=OneDesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss%0aAsk+OneDesk+questions+and+get+answers+from+expert+users+in+our+OneDesk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=OneDesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss%0aAsk+OneDesk+questions+and+get+answers+from+expert+users+in+our+OneDesk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/onedesk-onedesk/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5749d608eaa455216848add73857e018/onedesk-onedesk.png "Product Avatar Image") ### Have you used OneDesk before? Answer a few questions to help the OneDesk community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fonedesk-onedesk%2Fdiscuss%3Fsmall_ask%3Donedesk-onedesk) No ## Top Contributors in OneDesk 1 ![nneoyi a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "nneoyi a.") NA Loading... ### [nneoyi a.](https://www.g2.com/users/517fd584-b33c-4451-bd57-e45f792e9c07 "nneoyi a.") Account Specialist/Credit Control Specialist 1 pt 2 ![Harshkumar J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshkumar J.") HJ Loading... ### [Harshkumar J.](https://www.g2.com/users/0bffaedf-e933-49e8-ac65-f1d68a6ecbf3 "Harshkumar J.") Quality Engineer 1 pt