--- title: OFX Reviews meta_title: 'OFX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 78 reviews by the users' company size, role or industry to find out how OFX works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 78 scale: '5' date_modified: '2026-10-07' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

OFX Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find OFX's platform to be user-friendly, making transfers and transaction tracking effortless and efficient. (2 mentions)
Users find OFX's competitive pricing highly advantageous, appreciating the cost-effectiveness and low fees for their transactions. (1 mentions)
Users find OFX to be very easy to use, appreciating its user-friendly design and intuitive navigation. (1 mentions)
Users value OFX for its no fees, finding it cost-effective and easy to manage transfers efficiently. (1 mentions)
Users value the user-friendly online access of OFX, making transaction management and tracking simple and efficient. (1 mentions)
Users miss the lack of cash pickups and in-person transfers, which limits flexibility for some transactions. (1 mentions)

Top Pros or Advantages of OFX

Top Cons or Disadvantages of OFX

Wendy R.
WR
Wendy R.
CEO, Owner
Small-Business (50 or fewer emp.)
"Trusted, Fast International Transfers with Competitive Rates and Responsive Support"
5/5
What do you like best about OFX?

Tim McKay and the OFX team have been a trusted part of how we manage international payments. We regularly move money between the U.S. and Italy, and the difference in rates compared to our bank is meaningful, especially at the volumes we operate.

What keeps us coming back is the combination of competitive exchange rates, fast and reliable transfers, and a platform that is genuinely easy to use. But the real differentiator is Tim. He is responsive, knows our business, and makes the whole process feel handled. When you are managing cross-border payments as part of running a company, you want a broker you can actually reach and trust. That is what we have with Tim.

If you are a business doing regular international wire transfers, OFX is worth a serious look Review collected by and hosted on G2.com.

What do you dislike about OFX?

The dashboard reflects rates backwards to me. I wish I could filp it. Also, the graph is archaic. Review collected by and hosted on G2.com.

Response from Curt Brooker of OFX

Thank you so much for taking the time to share this review - we really appreciate it - and we’re glad to hear OFX is supporting your international payments and delivering value through competitive rates, speed, and ease of use.

We especially appreciate your kind words about your account manager, Tim - we’ll be sure to pass this on. Thanks also for your feedback on the dashboard. We’re continuously working to improve the platform, and your input is valuable as we do so.

We look forward to supporting your continued growth.

JZ
Julia Z.
Administrator
"Useful for batch payments and business transfers"
3.5/5
What do you like best about OFX?

I use OFX mainly for business payments and batch payments. In my experience, ABA files sent directly from the bank can sometimes be rejected or returned, but payments through OFX have been smoother and more reliable. Review collected by and hosted on G2.com.

What do you dislike about OFX?

The main downside is the customer support experience. After the initial account manager support ended, it became unclear who to contact for ongoing issues. Most problems require calling and waiting in the phone queue, which can be frustrating.

Communication around system issues could also be much better. I once could not use my account due to an OFX system issue, but there was no clear notice on the website or by email. I only found out after calling support.

The OFX card service has also been disappointing. There is no tracking information for card delivery, so it is hard to know where the card is or whether it will arrive. Since each card costs $10, failed deliveries create a real extra cost. We have tried multiple times and still have not received some cards. Review collected by and hosted on G2.com.

Response from Curt Brooker of OFX

Hi there,

Thank you for your detailed feedback, we really appreciate you taking the time to share your experience. It’s great to hear that OFX has been supporting your business and batch payments reliably. Delivering a smooth, dependable payment experience is exactly what we aim to do.

We’re sorry to hear about your experience with customer support and communication. We understand how frustrating it can be not knowing who to contact or needing to wait in a call queue, as well as not receiving proactive updates during system issues. Your feedback here is invaluable and has been shared with the relevant teams.

We’re also sorry to hear about the issues with card delivery and the lack of tracking - especially given the additional cost involved.

We’d really like to help resolve any outstanding issues directly. Please feel free to get in touch with our team at reviews@ofx.com, or contact customer support via email or through the OFX platform, and we’ll arrange for someone to follow up with you promptly.

Thanks again for your feedback.

AN
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Convivence"
5/5
What do you like best about OFX?

The best part about OFX is how convenient it makes our online transactions. On top of that, the customer service is excellent—it’s always fast and easy to get a response from our account manager whenever we need help. Review collected by and hosted on G2.com.

What do you dislike about OFX?

One downside is that transfers can sometimes take a few business days to clear, especially depending on the receiving bank. Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX

Thank you for sharing your experience with OFX! We’re delighted to hear that you find our platform convenient and that our customer service team, especially your account manager, has been responsive and helpful.

We also appreciate your feedback around transfer times. While processing times can vary depending on the receiving bank, we understand how important timely payments are to your business.

It’s great to hear that OFX is helping simplify your international transactions by automating currency conversion and streamlining your cross-border payment workflows. Thanks again for choosing OFX and for taking the time to leave a review!

Ken M.
KM
Ken M.
"Been with OFX for over 10 years"
5/5
What do you like best about OFX?

Great support from account management, excellent rates, forward contract options and easy to do business with. Review collected by and hosted on G2.com.

What do you dislike about OFX?

Always been happy although the new dashboard takes a little getting used to. Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX

Thank you for your wonderful review and, most importantly, for your loyalty over the past 10 years. We're truly grateful for the trust you've placed in OFX throughout that time.

It's fantastic to hear that our account management team, competitive rates, and forward contract solutions have helped support your business. We understand how important pricing certainty is when managing international supplier relationships and large-value payments, particularly in an increasingly unpredictable market. Knowing that our forward contracts help reduce risk and provide confidence when planning well in advance is exactly the kind of value we strive to deliver.

We also appreciate your feedback on the new dashboard. While change can take some adjustment, we're continually working to improve the platform experience and value input from long-standing customers like you.

Thank you again for your partnership and kind words about our team. We look forward to continuing to support your business for many years to come.

The OFX Team

Paola C.
PC
Paola C.
Head of Human Resources
Mid-Market (51-1000 emp.)
"Seamless, Dependable Platform for Payroll and Routine Payments"
5/5
What do you like best about OFX?

What I like most about OFX is how seamlessly it brings multiple parts of our financial operations together in one place. I use it regularly for payroll, bill payments, and other transactions, and it continues to be straightforward to use and dependable. Overall, it fits smoothly into our day-to-day workflow and makes routine payments feel more manageable. Review collected by and hosted on G2.com.

What do you dislike about OFX?

I’ve run into a few errors on the new platform, but they were addressed promptly. Review collected by and hosted on G2.com.

Response from Michelle Hsu of OFX

We're glad to hear that OFX has been seamlessly integrating into your financial operations and making routine payments more manageable. We appreciate your feedback and are continuously working to address any errors promptly.

Gabriele L.
GL
Gabriele L.
Finance Assistant
Small-Business (50 or fewer emp.)
"Effortless Financial Management with OFX"
5/5
What do you like best about OFX?

I use OFX for all our company's payments, whether by card or ACH/Wire transfer. Partnering with OFX has transformed our financial operation, largely thanks to our dedicated account manager, Tsewang, who is always available, providing proactive advice and quick problem-solving. The OFX platform integrates flawlessly with QuickBooks, allowing us to manage accounting in real time without manual data entry. Bill automation saves us countless hours and prevents costly errors. For our large team, the capability to issue personal OFX cards and track expenses across multiple budgets directly in QuickBooks is invaluable. Since moving to the new OFX platform, our payment and accounting processes have never been simpler or more efficient. The initial setup of OFX was super easy, and I rate it a 10 for recommending it to others. Review collected by and hosted on G2.com.

What do you dislike about OFX?

Nothing Review collected by and hosted on G2.com.

Response from Michelle Hsu of OFX

We're thrilled to hear that OFX has had such a positive impact on your company's financial operations. It's great to know that our platform, along with the support of your dedicated account manager, Tsewang, has made managing payments and accounting more efficient for your team.

AN
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Very smooth and efficient. Intuitive and easy to use platform. Proactive customer service."
5/5
What do you like best about OFX?

Speed. Efficiency. Ease of use. Real live customer service reps. Review collected by and hosted on G2.com.

What do you dislike about OFX?

Sometimes when working on setting up a payment or entering details one gets interrupted. It would be good to be able to save and go back to it where one left off. If that functionality exists, I have not been able to spot it. Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX

Thank you for the fantastic review! We’re delighted to hear that you find OFX fast, efficient, and easy to use, and that having access to real customer service representatives has made a difference.

It’s also great to hear that OFX is helping simplify contractor payments across multiple jurisdictions from one account. We really appreciate your feedback about being able to save a payment and return to it later. We’ll make sure this suggestion is shared with our team, as feedback like this helps us continue improving the platform.

Thanks again for choosing OFX!

CW
Carol W.
Director
Small-Business (50 or fewer emp.)
"Personalized Service and Efficient Transactions"
5/5
What do you like best about OFX?

I like that with OFX I can make one payment to satisfy all the beneficiaries and know the exchange rate in advance. I also appreciate the personalized service I receive, as I've had the same account manager for many years and we understand how each other works. There is always advice and support if I need it, but usually transactions go through very efficiently. The initial setup was very straightforward as far as I remember. Review collected by and hosted on G2.com.

What do you dislike about OFX?

There is nothing to dislike about OFX Review collected by and hosted on G2.com.

Response from Michelle Hsu of OFX

We're thrilled to hear that you appreciate our personalized service and efficient transactions. We strive to provide a seamless experience for our customers, and we're glad to hear that you've had a positive experience with us. Thank you for your feedback!

Zuleymi R.
ZR
Zuleymi R.
Bookkeeper
Small-Business (50 or fewer emp.)
"Clean, Straightforward Cross-Border Payments with Multi-Currency Support"
5/5
What do you like best about OFX?

OFX is designed specifically for cross-border business. It lets you send money globally without needing complex banking setups, and it supports multiple currencies with ease. Overall, it feels cleaner and more straightforward than relying on traditional wire transfers. Review collected by and hosted on G2.com.

What do you dislike about OFX?

There isn’t a strong, direct integration with QuickBooks Online. Review collected by and hosted on G2.com.

Response from Curt Brooker of OFX

Hi Zuleymi, and thank you for the feedback – we appreciate you taking the time to share this.

Just to clarify, OFX does offer a direct integration with QuickBooks Online, including two‑way sync, so payments and transaction data can flow seamlessly between OFX and QuickBooks Online.

If you’ve had any trouble connecting QuickBooks Online with our platform, our customer support team or your account manager would be happy to help walk through the integration and resolve any issues.

Thanks again for your feedback

SM
Sonya M.
"Professional and Trustworthy"
5/5
What do you like best about OFX?

Reliable, Professional, Trustworthy and support is excellent when I have reached out for it. Review collected by and hosted on G2.com.

What do you dislike about OFX?

I find it rather complex and difficult to understand and I'm easily confused with what all the elements are! It's probably more sophisticated than what I need, but I guess with international financial transactions, there's no simple option... Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX

Thank you for your thoughtful review! We're delighted to hear that you find OFX reliable, professional, and trustworthy, and that our support team has been there for you whenever you've needed assistance.

We also appreciate your honest feedback about the platform. International payments can involve a lot of information, and we're always looking for ways to make the experience as clear and intuitive as possible while providing the tools our customers need. Your comments are valuable and will be shared with our team.

It's wonderful to know that OFX is helping you transfer your USD earnings to your AUD account while avoiding excessive fees and providing a reliable record of your transactions for tax and record-keeping purposes. Thank you for choosing OFX—we're grateful for your trust and support.

The OFX Team