--- title: Oak Engage Reviews meta\_title: 'Oak Engage Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 61 reviews by the users' company size, role or industry to find out how Oak Engage works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 61 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration ---

### Oak Engage Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** of Oak Engage, enjoying its user-friendly design and efficient features for communication. [(13 mentions)](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2113214&qs=pros-and-cons#reviews)

Users value Oak Engage for its **two-way communication feature** , fostering storytelling and connection within the team. [(8 mentions)](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2113179&qs=pros-and-cons#reviews)

Users commend the **exceptional customer support** of Oak Engage, with responsive and helpful representatives enhancing their experience. [(6 mentions)](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2113197&qs=pros-and-cons#reviews)

Users value the **flexibility and customization** of Oak Engage, enhancing communication and efficiency across the organization. [(5 mentions)](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2113266&qs=pros-and-cons#reviews)

Users praise Oak Engage for its **modern and effective communication** tools, fostering engagement and storytelling within teams. [(4 mentions)](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2113238&qs=pros-and-cons#reviews)

Users find Oak Engage **lacking features** such as flexible processes and options for customization, impacting their workflow. [(3 mentions)](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2424153&qs=pros-and-cons#reviews)

Users find **limited customization** in Oak Engage, making it hard to tailor the experience to specific needs. [(3 mentions)](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2424023&qs=pros-and-cons#reviews)

Users find **missing features** in Oak Engage, such as limited process flows and difficulties with user group management. [(3 mentions)](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2424122&qs=pros-and-cons#reviews)

Users find the Oak Engage platform to be **not intuitive** , struggling with page design and mobile app usability. [(3 mentions)](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2424017&qs=pros-and-cons#reviews)

Users face **filtering issues** that hinder usability, especially during leaves, with convoluted processes for content creation. [(2 mentions)](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2424030&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Oak Engage

##### 1. Ease of Use

Users value the **ease of use** of Oak Engage, enjoying its user-friendly design and efficient features for communication.
[
See 13 mentions
](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2113214&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nick H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick H.")
NH

Nick H.

Enterprise (\> 1000 emp.)

4.5/5

"Central Hub for Comprehensive Communication and Efficiency"

What do you like about Oak Engage?

I use Oak Engage at Burger King UK as our central hub for information and communications, housing all of our operational documents and policies, and e

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

3.5/5

"Effortless to Use with Outstanding Support"

What do you like about Oak Engage?

How easy it is to use and their fantastic support team who are extremely knowledgeable about their product.

##### 2. Helpful

Users value Oak Engage for its **two-way communication feature** , fostering storytelling and connection within the team.
[
See 8 mentions
](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2113179&qs=pros-and-cons#reviews)

See Related User Reviews

SE

Sarah E.

3.5/5

"Modern and Adaptable, But Process Limitations Exist"

What do you like about Oak Engage?

I find Oak Engage visually modern and adaptable. It enables us as a business to communicate quickly and consistently with the whole team, ensuring eve

 ![Anna G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna G.")
AG

Anna G.

Enterprise (\> 1000 emp.)

5.0/5

"Effortless Intranet Building with Outstanding Support"

What do you like about Oak Engage?

The combination of ease of use, and high quality end product really set Oak Engage apart from other platforms. In the past we'd explored other platfor

##### 3. Customer Support

Users commend the **exceptional customer support** of Oak Engage, with responsive and helpful representatives enhancing their experience.
[
See 6 mentions
](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2113197&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

3.5/5

"Effortless to Use with Outstanding Support"

What do you like about Oak Engage?

How easy it is to use and their fantastic support team who are extremely knowledgeable about their product.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy Page Building for Fast-Paced Teams"

What do you like about Oak Engage?

The thing I like best about Oak is being able to really quickly build our own pages and new areas to suit the needs of a fast-paced business. I think

##### 4. Product Design

Users value the **flexibility and customization** of Oak Engage, enhancing communication and efficiency across the organization.
[
See 5 mentions
](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2113266&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nick H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick H.")
NH

Nick H.

Enterprise (\> 1000 emp.)

4.5/5

"Central Hub for Comprehensive Communication and Efficiency"

What do you like about Oak Engage?

I use Oak Engage at Burger King UK as our central hub for information and communications, housing all of our operational documents and policies, and e

SE

Sarah E.

3.5/5

"Modern and Adaptable, But Process Limitations Exist"

What do you like about Oak Engage?

I find Oak Engage visually modern and adaptable. It enables us as a business to communicate quickly and consistently with the whole team, ensuring eve

##### 5. Communication

Users praise Oak Engage for its **modern and effective communication** tools, fostering engagement and storytelling within teams.
[
See 4 mentions
](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2113238&qs=pros-and-cons#reviews)

See Related User Reviews

SE

Sarah E.

3.5/5

"Modern and Adaptable, But Process Limitations Exist"

What do you like about Oak Engage?

I find Oak Engage visually modern and adaptable. It enables us as a business to communicate quickly and consistently with the whole team, ensuring eve

ST

Sacha T.

5.0/5

"Seamless Communication, Outstanding Support"

What do you like about Oak Engage?

I really like Oak Engage for its two way communication feature that lets people share their own stories. Storytelling feels like a powerful way to dri

### 5 Cons or Disadvantages of Oak Engage

##### 1. Lacking Features

Users find Oak Engage **lacking features** such as flexible processes and options for customization, impacting their workflow.
[
See 3 mentions
](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2424153&qs=pros-and-cons#reviews)

See Related User Reviews

LC

Laura C.

4.0/5

"Effortless Content Management, Seamless User Experience"

What do you dislike about Oak Engage?

Processes seem to be lacking, particularly if a submitter is on annual leave and there is no option to choose another user.

SE

Sarah E.

3.5/5

"Modern and Adaptable, But Process Limitations Exist"

What do you dislike about Oak Engage?

The process flow in Oak Engage is limited and doesn't reverse well. When you create a process and it's declined, it doesn't flow backwards well. This

##### 2. Limited Customization

Users find **limited customization** in Oak Engage, making it hard to tailor the experience to specific needs.
[
See 3 mentions
](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2424023&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

3.5/5

"Effortless to Use with Outstanding Support"

What do you dislike about Oak Engage?

Some of the page design tools can be quite limited. Page permissions can also be quite arduous.

 ![Sonsoles G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonsoles G.")
SG

Sonsoles G.

Mid-Market (51-1000 emp.)

3.5/5

"Versatile Design and Great UX, But Team Permissions Needs Work"

What do you dislike about Oak Engage?

Creating different user teams or groups can be difficult. The same with asigning content for these specific teams or groups.

##### 3. Missing Features

Users find **missing features** in Oak Engage, such as limited process flows and difficulties with user group management.
[
See 3 mentions
](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2424122&qs=pros-and-cons#reviews)

See Related User Reviews

SE

Sarah E.

3.5/5

"Modern and Adaptable, But Process Limitations Exist"

What do you dislike about Oak Engage?

The process flow in Oak Engage is limited and doesn't reverse well. When you create a process and it's declined, it doesn't flow backwards well. This

 ![Sonsoles G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonsoles G.")
SG

Sonsoles G.

Mid-Market (51-1000 emp.)

3.5/5

"Versatile Design and Great UX, But Team Permissions Needs Work"

What do you dislike about Oak Engage?

Creating different user teams or groups can be difficult. The same with asigning content for these specific teams or groups.

##### 4. Not Intuitive

Users find the Oak Engage platform to be **not intuitive** , struggling with page design and mobile app usability.
[
See 3 mentions
](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2424017&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

3.5/5

"Effortless to Use with Outstanding Support"

What do you dislike about Oak Engage?

Some of the page design tools can be quite limited. Page permissions can also be quite arduous.

 ![Anna G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna G.")
AG

Anna G.

Enterprise (\> 1000 emp.)

5.0/5

"Effortless Intranet Building with Outstanding Support"

What do you dislike about Oak Engage?

The mobile app is not very good - the way the information displays and works feels more link a non-mobile optimised webpage - it doesn't feel at all u

##### 5. Filtering Issues

Users face **filtering issues** that hinder usability, especially during leaves, with convoluted processes for content creation.
[
See 2 mentions
](https://www.g2.com/products/oak-engage/reviews?filters%5Bsentiment_snippet%5D=2424030&qs=pros-and-cons#reviews)

See Related User Reviews

LC

Laura C.

4.0/5

"Effortless Content Management, Seamless User Experience"

What do you dislike about Oak Engage?

Processes seem to be lacking, particularly if a submitter is on annual leave and there is no option to choose another user.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy Page Building for Fast-Paced Teams"

What do you dislike about Oak Engage?

Some processes are a little clunky/convoluted e.g creating a news article - having to customise the image to display correctly in the preview. It woul

AR

ALANIS EVELYN R.

External Affairs Officer

Mid-Market (51-1000 emp.)

7/28/2026

"Flexible, Brandable Intranet That Keeps Our Team Connected"

4/5

What do you like best about Oak Engage?

The timeline feature really helps us as a business to engage with our colleagues and make an impact. It builds relationships and keeps us all connected. We especially love the reactions and gifs.

We love the flexibility it gives to adapt it to our brand and use the different tiles, buttons and features which also allows us to integrate with other internal software such as Perkplace. This makes the intranet our single source of truth. Review collected by and hosted on G2.com.

What do you dislike about Oak Engage?

It can be clunky to use, especially mobile view and setting permissions. One of the biggest issues we have is not being able to search for content on the timeline, we get many complaints in our organisation about this, and important content often gets buried/lost. The notifications aren't clear, and get lost. If someone's tagged you in a post, you should get an email, have clearer notifications. If you go on someone's profile, you also can't see what they have posted. We struggle as admins because we can't view what others can view, so it's easy to miss things. It's not always intuitive for others to use who have little experience, it can appear complicated. Videos and Gifs can also be difficult to upload, especially on the timeline. Pictures are also not responsive, and there is little guidance on what sizes things need to be to adapt to different screen sizes. Overall, I think the site could be simplified, especially in the backend. We really appreciate the support we have received from Shannon Frost - she's been amazing! Our only complaint would be we have had so many customer support contacts that we often have to repeat ourselves and feels like our issues are not always logged for the next person to pick up. Review collected by and hosted on G2.com.

What problems is Oak Engage solving and how is that benefiting you?

Previously, we didn't have a central source of truth for our policies, key documents, a timeline where colleagues can engage and everything in one place. Oak has solved this for us and made a big difference to our business. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

KG

Kathryn G.

Internal Communications Advisor

Mid-Market (51-1000 emp.)

7/5/2026

"Easy to use and highly intuitive"

4.5/5

What do you like best about Oak Engage?

Oak has really helped to transform our internal communications. It is simple and intuitive to use for both team members and site admins, letting us build a platform that works for us. The support we have had from the team, from the initial demo to now, four years later, has been great. They have been on hand to answer all my random questions! Review collected by and hosted on G2.com.

What do you dislike about Oak Engage?

I would love to see a few more options for emails from the system, so they can be more bespoke to fit the style of our intranet. Review collected by and hosted on G2.com.

What problems is Oak Engage solving and how is that benefiting you?

Since we moved to a more hybrid workplace, Oak Engage ensures that everyone stays informed and up to date. We have a mix of desk-based employees and people out in our communities. This has ensured everyone can stay up to date and has access to the same information, whether they are working from mobiles or laptops. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Nick H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick H.")
NH

Nick H.

Head of Engagement

Enterprise (\> 1000 emp.)

5/20/2025

"Central Hub for Comprehensive Communication and Efficiency"

4.5/5

What do you like best about Oak Engage?

I use Oak Engage at Burger King UK as our central hub for information and communications, housing all of our operational documents and policies, and enabling employee communications and social interaction. I appreciate how it helps with connecting to our frontline workers who are not sitting at computers and how it translates content for our employees speaking different languages. I find it improves our business processes and drives efficiency, providing easy access to the right information and support. I think the platform works really well on both desktop and mobile, and it is easy to build and manage, allowing freedom over the look and feel of our intranet to really bring our brand to life. I like the useful features within the platform for managing documents and policies, and it provides a good social space. I'm pleased with how Oak allows setting review or expiration dates on documents and policies, making content management easier. The business process function is helpful for collecting accurate data from employees and putting it into spreadsheets. The Oak team is great to work with, offering support during setup with training and handling technical tasks, which made the initial setup mostly straightforward. Review collected by and hosted on G2.com.

What do you dislike about Oak Engage?

There are a few things that could be improved such as automated and customized emails to employees on their birthdays and work anniversaries, onboarding email workflows, and being able to target groups of users built on some custom rules such as job title or location (and a mix of these together). Review collected by and hosted on G2.com.

What problems is Oak Engage solving and how is that benefiting you?

Oak Engage connects our frontline workers, translates content for diverse staff, improves processes, boosts efficiency, and enhances access to information and support. Review collected by and hosted on G2.com.

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Response from Laura Waldron of Oak Engage

[Editedit](https://www.g2.com/survey_responses/oak-engage-review-11192779/official_response/edit)

Hi Nick

Thanks so much for your kind and detailed feedback about the Oak team, the product and its capabilities. Your team have done an excellent job in building your platform into a real central hub for all employees across devices, job types and locations.

We’re so happy to be able to help you deliver this and are blown away by the ongoing successes you have achieved since implementing Oak.

Thanks!

Laura

6/24/2026
Current UserValidated ReviewerSource: Organic

 ![Toby P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toby P.")
TP

Toby P.

Senior Reporting Analyst

Enterprise (\> 1000 emp.)

6/23/2026

"Intuitive Platform with Powerful Backend Control and Responsive Oak Support"

5/5

What do you like best about Oak Engage?

Intuitive platform to operate and navigate. The ability to have so much control over the backend structure and setting access permissions to ensure key audiences get the right content served is great. Super-helpful people at Oak are always ready to help you get the most out of the system. Review collected by and hosted on G2.com.

What do you dislike about Oak Engage?

Data could be used a bit more for deeper insight and to power work processes. A bit more functionality to expand the possibilities with processes would be very welcome. E.g. moving data into usable lists that automatically feed through to generating user groups based on responses would be a great way to automate audience composition. Review collected by and hosted on G2.com.

What problems is Oak Engage solving and how is that benefiting you?

Better access to the information needed to understand the company, do the job and to connect with colleagues in meaningful and productive ways. Particularly those out-of-office audiences who may have felt left out in the past. There's a greater sense of inclusion and a more equitable knowledge sharing. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

 ![Kevin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin L.")
KL

Kevin L.

Mid-Market (51-1000 emp.)

7/29/2026

"Easy Setup and Navigation, Essential for Employee Communication"

5/5

What do you like best about Oak Engage?

I like the simplicity in the build of Oak Engage. It's easy to access and navigate, which is great because our employees are busy. I appreciate that it's always thinking about new ways to improve the site. The platform is super easy to customize for our purpose and benefit with a lot of plug-and-play features, which means you don't need to be an intranet or web page master to use it. Also, the navigation is super important for us because it allows employees to quickly access the resources they need to do their jobs or maintain a good work-life balance. Review collected by and hosted on G2.com.

What do you dislike about Oak Engage?

I think there's a couple of communication email connections that would be nice for us to use, rather than having to create a brand new email every time we want to announce something new. Some way that when we create new content on the site, it automatically went out to our employee population or managers would be helpful if there was a connection there. Review collected by and hosted on G2.com.

What problems is Oak Engage solving and how is that benefiting you?

Oak Engage helps us communicate with our employees across a disparate workforce, providing a central hub for resources accessible anytime, with information on rewards and policies. It's a great resource for our staff. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Victoria B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria B.")
VB

Victoria B.

PA

Enterprise (\> 1000 emp.)

6/11/2026

"Easy Integration, Great Value and Supportive Onboarding & Aftercare"

4.5/5

What do you like best about Oak Engage?

Integration ability

Price of product

Onboarding and ongoing support

Development that we've seen since becoming a customer

Easy to use for site admins but also our colleagues

Team are obviously passionate about what they do and that rubs off. Review collected by and hosted on G2.com.

What do you dislike about Oak Engage?

Site admins cannot log in as a user to replicate issues and save time when users contact inhouse team with issues.

Product development can take longer in terms of launching than originally specified. Review collected by and hosted on G2.com.

What problems is Oak Engage solving and how is that benefiting you?

Connecting our factory floor workers via the app. Never been able to do that before

Automated data upload for one of the largest areas of our business

On intranet for the whole group where we can communicate with everyone quickly and easily (a first for us)

Future - integrations with other systems so intranet will become one pint of access for everyone Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

 ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials")
AB

Verified User in Building Materials

Enterprise (\> 1000 emp.)

7/22/2026

"Evolving product, excellent support, and an easy-to-use AI intranet design tool"

4.5/5

What do you like best about Oak Engage?

The product is continually evolving, and feedback is genuinely taken on board. Support from the team is excellent: they respond quickly to queries, are happy to jump on a call whenever needed, and consistently offer really useful advice.

The AI intranet design tool has been particularly helpful for developing pages. The interface is easy to use, so we only need to provide minimal training to colleagues, who are then able to build and update their pages and areas with ease. Review collected by and hosted on G2.com.

What do you dislike about Oak Engage?

There are a few areas I’d like to see developed a bit faster. For example, it would be really helpful to be able to “impersonate” a user, especially since we have different intranet areas for different parts of the business. Review collected by and hosted on G2.com.

What problems is Oak Engage solving and how is that benefiting you?

The site, alongside the app, has created a clear “one source of truth” across our group of businesses, which has made sharing information much easier. It also gives our non-desk-based colleagues access to policies and key information, and lets them engage with our communications too -something we didn’t have before. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

 ![C H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "C H.")
CH

C H.

Mid-Market (51-1000 emp.)

7/22/2026

"Simplifies Communication with Impressive Feedback Features"

4.5/5

What do you like best about Oak Engage?

I like the ease of access that Oak Engage provides, and the fact that even our oldest members can find our current information without any issues. I appreciate that the site is getting constant upgrades. I also see potential value in adding videos and utilizing the AI Aria search feature. Videos would let me share solutions more efficiently, saving me time and helping older team members who might struggle with text-heavy instructions. The Aria search would reduce the time spent looking for documents, which is crucial for maintaining my sanity as well as efficiency. Review collected by and hosted on G2.com.

What do you dislike about Oak Engage?

Idk there really isnt anything that i can think of since everything i tried worked sofar. Review collected by and hosted on G2.com.

What problems is Oak Engage solving and how is that benefiting you?

I use Oak Engage to streamline onboarding and company-wide notices. It centralizes info sharing, reducing email clutter with visible comments. Video solutions save troubleshooting time, and Aria search speeds up document retrieval, easing frustrations and freeing time. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Enterprise (\> 1000 emp.)

7/9/2026

"Supportive Team and a Modern Self-Serve Platform"

5/5

What do you like best about Oak Engage?

Everyone we come into contact with at Oak Engage is supportive and helpful, and they always provide the information we need to get the most out of the platform. Over the last couple of years, we’ve been able to use it to bring both holidays and expenses into the modern world, rather than relying on Excel trackers and manual submissions. As a result, colleagues can self-serve much more than they could previously. Review collected by and hosted on G2.com.

What do you dislike about Oak Engage?

This isn’t specific to Oak Engage—it’s more on our side—but uploading data is a slow, clunky process for us. That said, I think it’s largely down to how much more we’re using the platform now and how much information we need to feed into it. Expenses is also slow at the moment, but we’ve got a ticket open with support to help speed it up. Review collected by and hosted on G2.com.

What problems is Oak Engage solving and how is that benefiting you?

We’ve moved holiday tracking from Excel trackers to colleague self-serve with manager approval, which also gives us quick, clear reporting. We’ve also moved expenses onto the system, so we now have a clear audit trail and colleagues can see when their claims are approved or rejected, and why. Previously, this was all managed in Excel and we had to rely on manual updates whenever there were changes to the process. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

 ![Joanne P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanne P.")
JP

Joanne P.

Internal Communications Manager

Enterprise (\> 1000 emp.)

7/9/2026

"Easy to Use, Enhances Collaboration"

4.5/5

What do you like best about Oak Engage?

I really like how easy Oak Engage is to use. It's really intuitive, and even though it took me a bit of time to get used to it, once I did, it's been really helpful. From a collaborative point of view, the team is always on hand to help, and we are able to work very collaboratively together. The support we receive is really useful, especially for the somewhat random questions we send. We also use the platform for a lot of different things, not just communication, which adds to its value. Review collected by and hosted on G2.com.

What do you dislike about Oak Engage?

The running of expenses reports really slows us down a little bit. Also, a new task management feature could improve to help our colleagues in-store and provide necessary analytics for the retail ops team. Review collected by and hosted on G2.com.

What problems is Oak Engage solving and how is that benefiting you?

Oak Engage helps with expenses, holiday management, and communication with colleagues, boosting efficiencies across the business. It's easy to use and supports collaborative work. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

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