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NinjaPipe Reviews & Product Details

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Pricing

Pricing provided by NinjaPipe.

Solo

$19.00
Per Month

Growth+

$79.00
Per Month

User Insights

Average based on 20 real user reviews.

Implementation Time

<1 month

Typical contract price

$0k - $0k

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NinjaPipe Reviews (20)

Reviews

NinjaPipe Reviews (20)

4.6
20 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Isuri K.
IK
Isuri K.
Quality Assessor
Small-Business (50 or fewer emp.)
"All-in-One, Easy-to-Use Platform with Fast, Detailed Support"
5/5
What do you like best about NinjaPipe?

Ninjapipe is very easy to use and has all the tools in one place which saves lot of money for me as I don’t have to pay lot of subscriptions. Support is fast and very detailed. Review collected by and hosted on G2.com.

What do you dislike about NinjaPipe?

Need more integration with other apps. Otherwise it’s great so far Review collected by and hosted on G2.com.

Response from NinjaPipe of NinjaPipe

Thank you for sharing your feedback. We're really happy to hear that NinjaPipe is helping you replace multiple subscriptions and keep everything in one place. Saving businesses time, money, and unnecessary tab switching is exactly what we set out to achieve.

We also appreciate your feedback about integrations. Expanding our integration ecosystem is something we're actively working on, and it's an important part of our roadmap.

Thanks again for choosing NinjaPipe and for taking the time to leave a review. We really appreciate your support.

Betty H.
BH
Betty H.
Fractional Executive Assistant
Small-Business (50 or fewer emp.)
"Easy to Use, Budget-Friendly, and Quick Support"
4/5
What do you like best about NinjaPipe?

It's ease of use. It's very easy to get started, which is a huge plus, IMO. The pricing was well within my budget. Support has been quick to answer. Review collected by and hosted on G2.com.

What do you dislike about NinjaPipe?

Integrations. I have had an extremely hard time getting it to integrate with Zapier. I switched to Make, to see if that would be easier, but it doesn't integrate with Make. NinjaPipe needs to have more integration and those integrations need to be easier to use. Review collected by and hosted on G2.com.

Response from NinjaPipe of NinjaPipe

Thank you Betty for sharing your experience with NinjaPipe. We’re glad to hear that the ease of use, pricing, and support have helped you find a CRM that works for your business.

We especially appreciate you sharing your journey from trying multiple CRMs and even going back to spreadsheets. Helping businesses stay organised without adding unnecessary complexity is exactly why we built NinjaPipe.

Your feedback around integrations is valuable. We understand that connecting the tools you already use is an important part of any CRM, and we’re continuing to improve our integrations and make the setup process smoother.

Thanks again for choosing NinjaPipe and for taking the time to share your feedback. We really appreciate having you as part of the community.

MM
Marcel M.
Business owner
Small-Business (50 or fewer emp.)
"Seamless, Responsive UI That works well"
4.5/5
What do you like best about NinjaPipe?

I really enjoy the seamless UI and the responsiveness of the platform. It works quick and it works well. Review collected by and hosted on G2.com.

What do you dislike about NinjaPipe?

There are a few features missing such and telephone / calls function which is on the roadmap and will eventually be a part of it. Review collected by and hosted on G2.com.

Response from NinjaPipe of NinjaPipe

Thank you Marcel for sharing your feedback. We’re glad to hear that you’re enjoying NinjaPipe’s UI and performance.

Keeping the platform fast, responsive, and easy to use has always been a priority for us. A CRM should help teams move faster, not slow them down with unnecessary complexity.

We appreciate your feedback around the calling functionality as well. It’s great to hear that this is something you’re looking forward to, and it’s an area we’re continuing to build towards as part of our roadmap.

Thanks again for using NinjaPipe and for sharing how it’s helping your team keep leads, customers, and operations organised in one place.

Thai V.
TV
Thai V.
Solopreneur
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Continuously Improving, Easy-to-Use CRM with Everything We Need"
5/5
What do you like best about NinjaPipe?

Continuous updates and improvements, easy to use, and it has everything a CRM needs (if not more). Review collected by and hosted on G2.com.

What do you dislike about NinjaPipe?

It’s just a little slow in my region, and yeah, the name “Ninja” made me laugh (haha). Review collected by and hosted on G2.com.

Response from NinjaPipe of NinjaPipe

Thank you for taking the time to share your feedback. We really appreciate you recognising the continuous improvements and updates we’re making to NinjaPipe.

Flexibility has always been a major focus for us. Every business has different processes, and we believe a CRM should allow teams to customise their data and workflows rather than forcing everyone into the same structure. We’re glad that custom fields and the ability to adapt NinjaPipe to your business have been useful.

We also appreciate your feedback about performance in your region. As we continue growing globally, improving speed and reliability for users in different locations is something we’re always working on.

And yes, we know the “Ninja” name gets a few laughs! It was chosen because we wanted something that represents speed, flexibility, and getting things done without the complexity that often comes with traditional CRM systems.

Thanks again for being part of the NinjaPipe community and for sharing your experience as we continue building the platform.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Well-Supported, Actively Developed CRM for Small Businesses"
4.5/5
What do you like best about NinjaPipe?

NinjaPipe is an actively developed, well-supported solution for small-business CRM and sales automation needs. Review collected by and hosted on G2.com.

What do you dislike about NinjaPipe?

Small teams often have to test and develop at the same time, which can sometimes lead to hiccups and delays. That’s when NinjaPipes’ excellent support really comes into play and helps keep things moving. Review collected by and hosted on G2.com.

Response from NinjaPipe of NinjaPipe

Thank you for your review and for being part of the NinjaPipe community. We're glad to hear that NinjaPipe is helping with your marketing and sales automation, making it easier to reach the right contacts at the right time.

We also appreciate your honest feedback. As a fast-moving team, there are times when rapid development comes with challenges, but we're committed to resolving issues quickly and continuously improving the platform. It's great to hear our support team has been able to help along the way.

Thanks again for your support and for sharing your experience with the G2 community.

DD
Davina D.
Real estate agent
Small-Business (50 or fewer emp.)
"Pipelines, Sales Tracking, and Chat That Just Work"
4.5/5
What do you like best about NinjaPipe?

The pipelines, sales tracker, chat function,.. Review collected by and hosted on G2.com.

What do you dislike about NinjaPipe?

Not really found something, it works really welk Review collected by and hosted on G2.com.

Response from NinjaPipe of NinjaPipe

Thank you Davina for sharing your feedback. We’re happy to hear that the pipelines, sales tracking, and chat features are helping you manage your leads more effectively.

Following up with leads consistently is one of the biggest challenges for many businesses, so we’re glad that NinjaPipe’s automations and email workflows are helping you save time and stay on top of opportunities.

Thanks again for using NinjaPipe and for sharing your experience with the G2 community. We really appreciate your support.

Mark D.
MD
Mark D.
Business Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
Originally submitted 8/8/2025
"Streamlined CRM and Workflow Automation"
4/5
What do you like best about NinjaPipe?

I like how it brings every piece of your client management and sales pipeline together in one clean, user-friendly platform. The dashboard is refreshingly well-organized; you get a clear overview of your clients, deals, tasks, invoices, and products without drowning in tabs or menus. Automations are a highlight—building out workflows for emails, SMS, WhatsApp messages, appointment setting, or even pipeline moves is intuitive, and integration with tools like Zapier makes connecting to your other apps a breeze. Review collected by and hosted on G2.com.

What do you dislike about NinjaPipe?

Email tracking isn’t fully fleshed out yet—I’d love to see better records of sent and received messages directly within the CRM. The app occasionally requires a little exploration to find specific details (like communication logs), but updates are frequent and the support team is prompt and helpful whenever you hit a snag. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Simple, Contact-First UX—But Needs Stronger Account and Funnel Analytics"
3.5/5
What do you like best about NinjaPipe?

Simple UX and UI and focus on making contacts the key, Review collected by and hosted on G2.com.

What do you dislike about NinjaPipe?

Needs to have the option of being account-level insight, not just contact-level. Also would be great to provide greater pipeline insights and actual funnel analytics. Review collected by and hosted on G2.com.

Response from NinjaPipe of NinjaPipe

Thank you for sharing your feedback. We’re glad to hear that you appreciate NinjaPipe’s simple UX and our focus on making contacts the centre of the CRM experience.

A big reason we built NinjaPipe this way was because many CRMs become overly complicated and make users spend more time managing the system than actually building relationships. Keeping contacts, workflows, and daily business operations simple has always been a priority for us.

Your feedback around account-level insights, pipeline reporting, and funnel analytics is really valuable. We agree that while contact-level visibility is important, businesses also need a clear view of the bigger picture, such as overall pipeline health, conversion rates, and growth opportunities. These are areas we’re continuing to improve as we expand NinjaPipe’s reporting and analytics capabilities.

Thanks again for using NinjaPipe and for sharing what would make the platform even more useful for your business.

Faisal S.
FS
Faisal S.
Director
Small-Business (50 or fewer emp.)
Originally submitted 8/3/2024
"Support is good, product is worth to try"
4.5/5
What do you like best about NinjaPipe?

Effortlessly integrates CRM functions into your current workflows.

Easy-to-use interface designed to reduce training time for new users.

Powerful automation tools boost productivity and streamline processes.

Flexible customization to fit unique business requirements.

Dependable performance with strong data security for uninterrupted operations.

Attentive customer support, ready to help with any questions. Review collected by and hosted on G2.com.

What do you dislike about NinjaPipe?

NinjaPipe’s CRM platform stands out as solid and seamless, with no significant downsides. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Awesome solution for customer relationship management"
5/5
What do you like best about NinjaPipe?

Seamless integration of CRM capabilities with existing workflows.

Highly intuitive user interface, minimizing the learning curve for new users.

Advanced automation features that enhance productivity and efficiency.

Extensive customization options to adapt to specific business needs.

Reliable performance and data security, ensuring business continuity.

Responsive customer support, available to address any inquiries. Review collected by and hosted on G2.com.

What do you dislike about NinjaPipe?

No notable negative aspects: NinjaPipe's CRM platform is robust and flawless. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by NinjaPipe.

Solo

$19.00
Per Month

Growth+

$79.00
Per Month

Business+

$199.00
Per Month
NinjaPipe Features
Contact & Account Management