We use Nikabot to allocate time spent across multiple product lines for various teams. Our goal is to gain greater visibility about how many hours of each person's time are spent per product line. Nikabot prompts our team members each day to enter time spent on each product line, using a simple and friendly interface. Reporting tools are well-designed and simple, with the ability to export out team and project data into csv files when needed.
What do you dislike?
Nikabot is a plug-in for Slack, so we had to set up Slack teams for every employee, even if they're not using Slack as a collaboration tool. Slack manages the login credentials for Nikabot users, so we've had some confusion from team members about where to go to enter time. If they're using the Slack desktop client, the daily reminders are pretty straightforward. But it is frustrating to some users that they have to wait until the end of the day or next morning to record time for that day.
Recommendations to others considering the product
Nikabot is a great project time tracking tool if your teams are already using Slack. A bit more effort if not. No options for real time reporting throughout the day. Reporting must be done at the end of the day or some time later. Simple to use and not too administration-heavy.
What business problems are you solving with the product? What benefits have you realized?
We've been using Nikabot for over a year now and it has given us better visibility into understanding the actual project time that is being consumed to support our various product lines. This data helps us more accurately understand the costs and profitability of each of our lines, allowing us to make better business decisions.
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