NextCrew Reviews & Product Details

NextCrew continually upgrades the system’s processes and features. They listen to each client’s specific needs and provide new features available to handle those needs. They also have tech support that responds quickly to handle any issues. The crew member app is wonderful! Our staff love using it and enjoy having more information at their fingertips. Review collected by and hosted on G2.com.

The sales/lead process has room to grow. Currently there are limited capabilities to communicate information with leads and clients that does not involve copying and pasting. I know that NextCrew has plans to develop this. Review collected by and hosted on G2.com.

having a sign feature without having to go to adobe acrobat or another solution is really nice, more when you require to have multiple licences in a business. Review collected by and hosted on G2.com.

the big issue is that all the team must be committed to use the software, if there is one employee that does not get used to the UI, this is pointless. Review collected by and hosted on G2.com.

This system is very comprehensive and works perfectly to find employees in two simple steps. Some of our customers request staff using a form which integrates into NextCrew or we enter the job order. I recently had a client requesting 40 employees and it was filled in 1 day. Before implementing this system we had to make phone calls to each employee and efficiency was very low. This system frees up our time to focus on other things. Reports NextCrew provides are also very valuable as we can search for employees around the area of the client and send offers to those employees. Additionally, payroll is as easy as uploading the report from NextCrew to Quickbooks. Lastly, whenever you need help they are always available for you. I think this makes a huge impact. Review collected by and hosted on G2.com.

Every system has its flaws. Some of the things they provide did not exactly meet our needs but they have done a great job customizing the system. Review collected by and hosted on G2.com.

My staffing agency has been using NextCrew from the start in 2018. Their platform, service, and details are top notch. From staffing profiles, to invoicing clients, the site IS an integral part of my business, not to mention the App they provide to staff. Next Crew service gives me every detail of my company at a few clicks, and it's intuition and depth of data are second to none. Customer service and training is fantastic. Review collected by and hosted on G2.com.

Every workflow is different, and their defaults needed, however every business runs differently. For any step I need that isn't set, they work with the in house developers to remedy, adjusting to my workflow. Review collected by and hosted on G2.com.

I like that it keeps track of your business needs, payments, hours, schedules and it's pretty simple to use. Review collected by and hosted on G2.com.

Sometimes it freezes and this is annoying when you need to submit forms to get paid Review collected by and hosted on G2.com.

It is a good staffing and booking software. We started implementation some months ago and find it better than the earlier one we used. There are many options to save time like staff can login and log off using their smart phone so we do not have to collect the hours manually. Its integration with the quickbooks allows us to to generate invoices automatically rather than doing manual. We also used it for payroll process and its just a click away, all we have to do is to get a file from the NextCrew on click away and import it to our bank and pay is transferred, its just amazing. Overall we can save over 30 hours a month for only accounting tasks. It also has a good function where clients can directly book events by submitting us request online which allows us enough time to manage staff. Review collected by and hosted on G2.com.

There are certain areas where still improvement is required. We suffered with staff location issues when they sign in and off as there is geographic restrictions in the system but due to poor connectivity we have to remove that option. Support team is not that much good and response is not quick. There are no controls in the NextCrew system and no authority levels set so any one can change any information which is very severe issue. System is very slow and get worse quite frequently which means NextCrew needs to improve on hardware as well as connectivity. To do adjustment to staff payroll through system is not efficient and so far deduction option is not available Review collected by and hosted on G2.com.

This is one of the best software in booking staffing Industry. I just completed its implementation in my company and really enjoyed the features as well as excellent support team. Integration of NextCrew with Quickbooks is saving a lot of our time for invoices. Also in staff payroll, integration with RBC bank saved 10 hours in a month as payment to staff can be processed within 5 minutes. Another good feature is that our client can directly post an event in advance which not only saves time but also helps us to manage things effectively. Staff ranking based on their skills and expertise is an awesome tool to book good staff at priority. Review collected by and hosted on G2.com.

Like other staffing or booking software, it's not the ownership rather we pay a monthly fee. Any upgrade involves high costs so needs to compare cost-benefit analysis because at the end it's not our ownership. Time sheet management system needs improvement as right now multiple time sheets can be created with overlapping time which is not a good feature. There are no controls or authority levels so anyone can change any information. Review collected by and hosted on G2.com.