--- title: NewOaks AI Reviews meta\_title: 'NewOaks AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how NewOaks AI works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

### NewOaks AI Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the **seamless integrations** of NewOaks AI, facilitating quick setups and real-time data exchange effortlessly. [(3 mentions)](https://www.g2.com/products/newoaks-ai/reviews?filters%5Bsentiment_snippet%5D=1888193&qs=pros-and-cons#reviews)

Users praise the **exceptional quality and user-friendly interface** of NewOaks AI for creating engaging chatbots. [(2 mentions)](https://www.g2.com/products/newoaks-ai/reviews?filters%5Bsentiment_snippet%5D=1887999&qs=pros-and-cons#reviews)

Users appreciate the **easy-to-use interface** and comprehensive features for creating high-quality conversational AI chatbots. [(2 mentions)](https://www.g2.com/products/newoaks-ai/reviews?filters%5Bsentiment_snippet%5D=1888525&qs=pros-and-cons#reviews)

Users praise the **excellent customer support** of NewOaks AI, finding the chatbot and team exceptionally helpful and responsive. [(2 mentions)](https://www.g2.com/products/newoaks-ai/reviews?filters%5Bsentiment_snippet%5D=1888490&qs=pros-and-cons#reviews)

Users highlight the **exceptional ease of use** and comprehensive features of NewOaks AI for creating engaging chatbots. [(2 mentions)](https://www.g2.com/products/newoaks-ai/reviews?filters%5Bsentiment_snippet%5D=1888507&qs=pros-and-cons#reviews)

### Top Pros or Advantages of NewOaks AI

##### 1. Integrations

Users praise the **seamless integrations** of NewOaks AI, facilitating quick setups and real-time data exchange effortlessly.
[
See 3 mentions
](https://www.g2.com/products/newoaks-ai/reviews?filters%5Bsentiment_snippet%5D=1888193&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Botlab Foundry .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Botlab Foundry .")
B

Botlab Foundry .

Small-Business (50 or fewer emp.)

5.0/5

"AI Agent Solution that is ahead of its time."

What do you like about NewOaks AI?

It has all the features you need to create high quality conversational AI chatbots that really sounds like human and care for the relationship wiht th

 ![Hilton D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hilton D.")
HD

Hilton D.

Small-Business (50 or fewer emp.)

5.0/5

"Boosting biz with NewOaksAI & HighLevel Inbox."

What do you like about NewOaks AI?

Bi-directional API: This feature allows seamless integration with existing systems and facilitates real-time data exchange, which is crucial for keepi

##### 2. Artificial Intelligence

Users praise the **exceptional quality and user-friendly interface** of NewOaks AI for creating engaging chatbots.
[
See 2 mentions
](https://www.g2.com/products/newoaks-ai/reviews?filters%5Bsentiment_snippet%5D=1887999&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Botlab Foundry .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Botlab Foundry .")
B

Botlab Foundry .

Small-Business (50 or fewer emp.)

5.0/5

"AI Agent Solution that is ahead of its time."

What do you like about NewOaks AI?

It has all the features you need to create high quality conversational AI chatbots that really sounds like human and care for the relationship wiht th

SM

Shouri M.

Small-Business (50 or fewer emp.)

5.0/5

"An outstanding newcomer in the AI Chatbot Space - Hyper Loaded With Awesomeness"

What do you like about NewOaks AI?

It is a refreshing, no bullshit AI chatbot! I tested it with a basic prompt, and then an advanced prompt and the bot adjusted real fast! It's a bot on

##### 3. Chatbot Development

Users appreciate the **easy-to-use interface** and comprehensive features for creating high-quality conversational AI chatbots.
[
See 2 mentions
](https://www.g2.com/products/newoaks-ai/reviews?filters%5Bsentiment_snippet%5D=1888525&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Botlab Foundry .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Botlab Foundry .")
B

Botlab Foundry .

Small-Business (50 or fewer emp.)

5.0/5

"AI Agent Solution that is ahead of its time."

What do you like about NewOaks AI?

It has all the features you need to create high quality conversational AI chatbots that really sounds like human and care for the relationship wiht th

SM

Shouri M.

Small-Business (50 or fewer emp.)

5.0/5

"An outstanding newcomer in the AI Chatbot Space - Hyper Loaded With Awesomeness"

What do you like about NewOaks AI?

It is a refreshing, no bullshit AI chatbot! I tested it with a basic prompt, and then an advanced prompt and the bot adjusted real fast! It's a bot on

##### 4. Customer Support

Users praise the **excellent customer support** of NewOaks AI, finding the chatbot and team exceptionally helpful and responsive.
[
See 2 mentions
](https://www.g2.com/products/newoaks-ai/reviews?filters%5Bsentiment_snippet%5D=1888490&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Botlab Foundry .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Botlab Foundry .")
B

Botlab Foundry .

Small-Business (50 or fewer emp.)

5.0/5

"AI Agent Solution that is ahead of its time."

What do you like about NewOaks AI?

It has all the features you need to create high quality conversational AI chatbots that really sounds like human and care for the relationship wiht th

SM

Shouri M.

Small-Business (50 or fewer emp.)

5.0/5

"An outstanding newcomer in the AI Chatbot Space - Hyper Loaded With Awesomeness"

What do you like about NewOaks AI?

It is a refreshing, no bullshit AI chatbot! I tested it with a basic prompt, and then an advanced prompt and the bot adjusted real fast! It's a bot on

##### 5. Features

Users highlight the **exceptional ease of use** and comprehensive features of NewOaks AI for creating engaging chatbots.
[
See 2 mentions
](https://www.g2.com/products/newoaks-ai/reviews?filters%5Bsentiment_snippet%5D=1888507&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Botlab Foundry .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Botlab Foundry .")
B

Botlab Foundry .

Small-Business (50 or fewer emp.)

5.0/5

"AI Agent Solution that is ahead of its time."

What do you like about NewOaks AI?

It has all the features you need to create high quality conversational AI chatbots that really sounds like human and care for the relationship wiht th

SM

Shouri M.

Small-Business (50 or fewer emp.)

5.0/5

"An outstanding newcomer in the AI Chatbot Space - Hyper Loaded With Awesomeness"

What do you like about NewOaks AI?

It is a refreshing, no bullshit AI chatbot! I tested it with a basic prompt, and then an advanced prompt and the bot adjusted real fast! It's a bot on

## Top-Rated Alternatives

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SM

Shouri M.

Instructor

Small-Business (50 or fewer emp.)

12/11/2024

"An outstanding newcomer in the AI Chatbot Space - Hyper Loaded With Awesomeness"

5/5

What do you like best about NewOaks AI?

It is a refreshing, no bullshit AI chatbot! I tested it with a basic prompt, and then an advanced prompt and the bot adjusted real fast! It's a bot on steroids!

It comes with integrations right out of the hood! It's fast, the UI is awesome and user friendly! The bot set up is a breeze - set it up in 10 seconds! Ray has been super in engaging with feedback over mail, zoom or even on some groups! I love the voice assistant feature! Overall, it's a well rounded, very well thought out platform that absolutely is a bang for the buck! I have tried it and tested it with some of our kids, and we plan to use it much much more frequently in the coming weeks after we've trained it with enough data! Review collected by and hosted on G2.com.

What do you dislike about NewOaks AI?

I would really love to see monthly credits with an option to top up at an additional fee if we run out! Review collected by and hosted on G2.com.

What problems is NewOaks AI solving and how is that benefiting you?

New oaks has streamlined our education services where we can train the bot on specific subject areas, and students can review core concepts and get suggestions of topics and practice questions to accelerate their learning in class! We want to drive a hyper experiential real-time curriculum delivery system that optimises student learning outcomes! New Oaks is our perfect companion in our learning journey!

PS: We coach kids to crack some competitive exams such as the SAT, GMAT etc. It's doing a great job in solving questions, extracting registration details etc from the training data Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Botlab Foundry .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Botlab Foundry .")
B

Botlab Foundry .

Ai Integrator / Consultant

Small-Business (50 or fewer emp.)

1/8/2025

"AI Agent Solution that is ahead of its time."

5/5

What do you like best about NewOaks AI?

It has all the features you need to create high quality conversational AI chatbots that really sounds like human and care for the relationship wiht the customer 24x7! Very easy to use interface. Very generous features form the product owner. Go and explore it. Offers great customer support - their Chat Bot agent itself is already a great support even helping with integration. Review collected by and hosted on G2.com.

What do you dislike about NewOaks AI?

I would like to see more CSS capability that is easier to navigate. Some voice features that is not supported in some countries yet, thing this will be resolved in the future. Review collected by and hosted on G2.com.

What problems is NewOaks AI solving and how is that benefiting you?

They are always ahead of the game and alwyas listening to new feature requests and suggestions. They fix bugs quickly too! Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Hilton D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hilton D.")
HD

Hilton D.

C

Small-Business (50 or fewer emp.)

1/1/2025

"Boosting biz with NewOaksAI & HighLevel Inbox."

5/5

What do you like best about NewOaks AI?

Bi-directional API: This feature allows seamless integration with existing systems and facilitates real-time data exchange, which is crucial for keeping your chatbot informed and responsive. Review collected by and hosted on G2.com.

What do you dislike about NewOaks AI?

Sometimes, the instructional resources may not be as robust or readily available, which can hinder effective utilization of the platform. Not that we need much anyway. Platform is extremely intuaitive Review collected by and hosted on G2.com.

What problems is NewOaks AI solving and how is that benefiting you?

NewOaksAI is helping solve the problem of efficiently managing and storing data for real-time, accurate chatbot responses. The RAG system ensures your chatbot has the latest, most relevant information to interact with users effectively, enhancing customer engagement and support. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

JN

Jay N.

VP Technology Services

Small-Business (50 or fewer emp.)

7/12/2024

"Fantastic AI chatbot environment with AMAZING support."

5/5

What do you like best about NewOaks AI?

Newoaks is an evolving platform with its share of challenges as it evolves to be the powerhouse platform it is in the mainstream. As such, the level of support available, quality of information provided, and speed with which problems are resolved is critical.

As we work to incorporate Newoaks into our business operations, this support is one of teh key attribute which led us to select Newoaks. As you can see from many of the other reviews, the platform is very comprehensive and easy to use. The level of integration, API and webhooks available make connecting bots to other systems very easy.

I look forward to being very successful as a result of the platform provided by Newoaks. Review collected by and hosted on G2.com.

What do you dislike about NewOaks AI?

The platform is new, comprehensive, and solves myriad problems in very elegant ways. As such, learning how to leverage all of the capabilities has a bit of a learning curve. Since the platform is new and evolving rapidly, documentation and training lags the capabilities a bit.

It is this learning curve I expect to see diminish over time as the platform matures. Review collected by and hosted on G2.com.

What problems is NewOaks AI solving and how is that benefiting you?

Our agency helps B2C organizations employ and support the benefits of AI chatbots for sales and support purposes. The flexibility and sophistication of the Newoaks platform allows us to provide these capabilities within a single platform. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Anil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anil A.")
AA

Anil A.

Founder

Marketing and Advertising

Small-Business (50 or fewer emp.)

6/30/2024

"AI ChatBot From The Future!"

5/5

What do you like best about NewOaks AI?

NewOaks AI is a unique Chatbot creator because it uses AI for the ChatBot you create to interact with your website visitors, customers, and potential customers.

They initially have been targetting the use case of people being able to book appointments and meetings using NewOaks ChatBot. However, the use cases are many more. For example, I am more interested in and use it for answering questions that my website visitors have and my online courses students.

The NewOaks AI Chatbot is trained by "feeding" it several types of sources including website URLs, pages, and posts; text file input, and breaking up "training text" for fomatted, proper, and more concise response by the bot you build.

NewOaks AI allows one to use several AI models including OpenAI and Claude per bot or per workspace basis.

They have a few integrations with Google, Twilio, and Facebook, and will be adding as appropriate going forward.

Their White-Label feature is super good for agencies.

Customer support quickly responds. Building chatbots is super easy. Review collected by and hosted on G2.com.

What do you dislike about NewOaks AI?

There's not much to dislike per se. They are developing extremely fast and have developed a lot since their initial launch. This is really critical for their success in this niche. The founder listens to their customers and potential customers and acts extremely fast tirelessly! Review collected by and hosted on G2.com.

What problems is NewOaks AI solving and how is that benefiting you?

NewOaks AI helps me create chatbots that can respond to questions from my customers, potential customers, and online course students. It's saving me a ton of time becuase I don't have to create questions and answers manually, although that's an option as well in case I needed it for some reason. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

 ![Ken M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken M.")
KM

Ken M.

Founder - Singapore Lead Generation Agency for Service Businesses

Small-Business (50 or fewer emp.)

6/26/2024

"Innovative AI chat bot"

5/5

What do you like best about NewOaks AI?

Listen, I was skeptical at first. AI chatbot? Sounded like something out of a sci-fi movie. But let me tell you, NewOaks AI isn't just some gimmick. It' changed how I handle customer service and lead generation on my website.

24/7 Support: This thing is always "on," answering questions and booking appointments even while I'm sleeping

Lead Capture: It's like having a little sales assistant who never takes a break. It chats with visitors, gathers their info, and even nudges them to book appointments.

Easy to Train: You don't need to be a tech genius to use this. One click, and it starts learning from your website and documents. Review collected by and hosted on G2.com.

What do you dislike about NewOaks AI?

Honestly, not much. But if I had to nitpick:

Customization: It would be cool to have more options to personalize the chatbot's appearance.

Learning Curve: While it's easy to get started, mastering all the features might take a bit of time. But hey, that's what their support team is for! Review collected by and hosted on G2.com.

What problems is NewOaks AI solving and how is that benefiting you?

I used to spend so much time answering customer questions and scheduling appointments, it was eating into my personal time and preventing my business from growing. NewOaks AI takes care of all of that automatically, freeing up my time to focus on other important tasks. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.")
AS

Arun S.

Founder

Small-Business (50 or fewer emp.)

7/26/2024

"A perfect AI chatbot solution to convert visitors into leads"

5/5

What do you like best about NewOaks AI?

Easy to use with custom prompts support, setting up AI chatbots with Newoaks is a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about NewOaks AI?

Although the platform's functionality works well, the UI of the platform can be improved. Review collected by and hosted on G2.com.

What problems is NewOaks AI solving and how is that benefiting you?

The bot responses are great and they have multiple models to choose from as per the need and we can train the bots from multiple resources which makes it even more perfect. I personally find it the right AI chatbot solution that covers two basic needs for my business lead collection & more conversion from frontend website as a sales bot & instant AI support to existing customers as a support bot. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Michael R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael R.")
MR

Michael R.

Real Estate Strategist, Solopreneur helping homeowners in distress, whether facing foreclosure or frustrated heirs not knowing what to do with their properties.

Small-Business (50 or fewer emp.)

6/26/2024

"😳 WOW 😲😱 These Ai bots are my SMART Ai EMPLOYEES"

5/5

What do you like best about NewOaks AI?

Talk about "SAVING MONEY" in overhead. GREAT SAVINGS to avoid un-responsive, lazy VAs or Assistants and Employees that call in sick or who knows what. I am sooo stoked that NewOaks.ai is giving me SUPER INEXPENSIVE option of automating so many of my required "conversations" with my new and current clients where I just feed my bot(s) by uploading the specific information that I want disclosed and VOILA!!! Think about it, compare how much does each of your VAs/Assistants/Employees cost you on a monthly basis Vs. for a "fraction of the costs" having 24/7 Ai Employees that just "do" as they're told, automatically. Literally "set and forget it". Thank you Ray Luan for your commitment to this project.

I plan to frequent using them for everything within their abilities, and they're growing. Easy to use and implement and integrate with my Google Voice numbers too!!! BOOM, that's a Bonus!!! Great Customer Support with hyper active and responsive their Discord platform team. Review collected by and hosted on G2.com.

What do you dislike about NewOaks AI?

Can't think of anything, except that I can't wait for them to come out with their conversational VOICE Ai chatbots. Review collected by and hosted on G2.com.

What problems is NewOaks AI solving and how is that benefiting you?

All my Q&A's, Customer Questionaires, forms billed. Filtering, weeding out, calls and transferring calls good calls to a LIVE person when available, or setting a calendar call. It makes sure that the customer/client isn't left alone to go seek business or answers elsewhere. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.")
MD

Mark D.

Business Consultant

Marketing and Advertising

Small-Business (50 or fewer emp.)

6/25/2024

"Revolutionizing Customer Engagement with NewOaks"

5/5

What do you like best about NewOaks AI?

NewOaks is an impressive chatbot platform that stands out for its ease of use and exceptional customer support.

The setup process is incredibly straightforward, allowing users to have a fully functional chatbot up and running in just 10 minutes. This user-friendly approach extends to their fantastic customer service team who are always ready to assist with any questions or issues.

The performance of the chatbot itself is commendable. Once deployed, it integrates seamlessly into your website, providing accurate information to visitors and facilitating more appointments through engaging conversations. The ability to monitor these interactions ensures the chatbot maintains high-quality service at all times.

Another highlight is NewOaks' commitment to continuous improvement. Despite being a relatively new product, they've demonstrated an impressive capacity for regular updates and enhancements based on user feedback. Review collected by and hosted on G2.com.

What do you dislike about NewOaks AI?

There's always room for improvement and some may find it restrictive to only use it on a website. However, it's great to see the team already working on new integrations, to use your chatbot on more than just websites. Review collected by and hosted on G2.com.

What problems is NewOaks AI solving and how is that benefiting you?

I've added a chatbot to my website to engage with visitors and encourage them to book a demo. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic

 ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting")
UC

Verified User in Consulting

Small-Business (50 or fewer emp.)

6/24/2024

"Great Support. Easy to Set Up and Lots of Features!"

4.5/5

What do you like best about NewOaks AI?

I appreciated the ease of use of NewOaks AI. I've used several other AI agents and chatbots. This one allowed me to be able to add contextual information about my brand with lots of variety. Instead of taking days to set up, it took a few hours and I was ready to install the widget on my websites.

The one issue I did have was not theirs, but there was a challenge with my Messenger app their support team helped me fix. Ray and the team stayed on top of the problem and ultimately met with me over Zoom to see where the source of the issue was. Within a day after that, problem solved! I really appreciate the customer service and attention to making the space for me to use this platform without frustration. That was impressive. Review collected by and hosted on G2.com.

What do you dislike about NewOaks AI?

I'm pretty satisfied with the platform for the purposes I needed it for. Since it's still new, there are features I would like to see down the road such as being able to have communication with Instagram messages. My understanding is this is on the way, so I'm patient and ready to see what else they come up with that I can use for my business.

On my pie-in-the-sky wishlist, I'd love to also be able to have communication with my YouTube comments for my weekly livestream. Review collected by and hosted on G2.com.

What problems is NewOaks AI solving and how is that benefiting you?

The AI frees up time for me from having to respond to repetitive questions. This allows me to be more productive, especially since I operate my business solo. Review collected by and hosted on G2.com.

Show More

12/25/2024
Current UserValidated ReviewerSource: Organic

##### Categories on G2

[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Conversational Support](https://www.g2.com/categories/conversational-support)

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