NewOaks AI Reviews & Product Details

NewOaks AI stands out for its superior conversation quality and seamless integration capabilities. The optimized trunking strategy and advanced RAG technique ensure accurate information matching, making interactions highly effective. The Text SMS and live chat features are particularly impressive, allowing for easy appointment scheduling and real-time customer engagement through their mobile app. Review collected by and hosted on G2.com.

While NewOaks AI offers a robust set of features, the initial setup and integration process can be somewhat complex for beginners. However, their support team is very responsive and helpful, which mitigates this issue to a great extent. Review collected by and hosted on G2.com.

If you're looking for a top-notch chatbot tool, Newoaks is the way to go. It's the best out there for lead generation and appointment booking. The team is always adding new features, so it keeps getting better. Plus, the founder, Ray, is incredibly helpful and responsive. It is highly recommended! Review collected by and hosted on G2.com.

It's not a dislike, but it's missing a WhatsApp chatbot. However, the team has assured me that it will be added soon. Review collected by and hosted on G2.com.

NewOaks helps us train a Chatbot on Custom Data - our own business files, knowledge base and internal documents, and allowing us to create custom chatbots that can answer customer or visitor queries, capture high quality leads and ensure customer / visitor satisfaction.

We use NewOaks for our Chatbot that helps students with answers to their doubts and help them prepare for competitive tests - the bots are trained on textbooks, assessments, MCQs and such. Review collected by and hosted on G2.com.

So far, all good.

Perhaps the UI is getting a bit dated and can do with a refresh.

Dark mode too, please. Review collected by and hosted on G2.com.

What I love most about Newoaks is the simplicity of the platform and the rapid development pace, with at least two updates each month.

Booking appointments is easy, as the chatbot checks your calendar and suggests available slots.

The latest templates for ecommerce and real estate are fantastic, allowing you to list products or properties and answer questions with links to their pages.

It integrates with several LMMs and can be deployed on Messenger, with WhatsApp and Instagram coming soon.

For those in Europe like me, we can choose to save our data in Europe, adhering to GDPR.

Team has also developed a live agent feature, this showing their strong commitment. Review collected by and hosted on G2.com.

This is not what I dislike but just a current lack of integration with WhatsApp and Instagram, but I know this is in development and will be available soon. Review collected by and hosted on G2.com.

Offers multi-platform connectivity, easy training of the chatBot AI Assistant, connectivity with multiple LLMS models, Customer service is very timely, Ease of implementation and integration, Frequency of use is daily, for lead capture and customer support. Review collected by and hosted on G2.com.

All is good and the opportunities for improvement are endless Review collected by and hosted on G2.com.

I like how easy it is to train, setup, customize, embed, and refine. It works quite well, too! I have a few at work already; booking meetings, texting clients, and answering questions. Review collected by and hosted on G2.com.

Nothing really - would like to see more templates and automated flows but those things are already being added and addressed. Review collected by and hosted on G2.com.

It is constantly changing and adding new features:

- Conversational lead generation

- Google Calendar scheduling

- Webhook.

- eCommerce Gsheet template

- Real estate Gsheet template

- Setting time interval to fetch new info from Gsheet.

- Default prompt to select for sales and support.

- Chat history.

- Live assistant with mobile apps for Android and IOS.

- etc, etc Review collected by and hosted on G2.com.

So far, it is hard to dislike a software that adding features all the time and a very supportive founder. Review collected by and hosted on G2.com.

The features the flow and the capabilities. I use it for many things. Review collected by and hosted on G2.com.

N/A just hoping they keep building upon it and adding more features to take over other hot markets at the moment. Review collected by and hosted on G2.com.

The ease of implementation is what stands out for me in case of NewOaks AI. As compared to other tools, NewOaks was setup and go to go in a few hours and was deployed on my website. Review collected by and hosted on G2.com.

I'am pretty much satisfied with the features they currently provide. But in the near future might like to see more options for templates. Review collected by and hosted on G2.com.

NewOaks AI stands out for its exceptional chatbot feature that is easy to use. The customer support makes it even better as you can navigate easily in your business operations with the added support. Review collected by and hosted on G2.com.

The platform serves its purposes effectively, although UI can be improved. Review collected by and hosted on G2.com.