---
title: SimpleHelp Reviews
meta_title: 'SimpleHelp Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SimpleHelp works for a business like yours.
date_modified: '2026-08-24'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---


# SimpleHelp Reviews
**Vendor:** NetX Information Systems  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)





- [View SimpleHelp pricing details and edition comparison](https://www.g2.com/products/netx-information-systems-simplehelp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-24+18%3A41%3A54+-0500&secure%5Bsession_id%5D=896715b3-1080-4bc9-b295-d0416681a3e6&secure%5Btoken%5D=f6a5d017ed48cdb036773b7c962a60343a1935c48a0e26fe897f792b203a0956&format=llm_user)

## SimpleHelp Features
**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Maintenance**
- Remote Reboot
- Remote Printing

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform
- Video Support

**Performance**
- Reporting

**Additional Functionality**
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

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