Neptune DXP Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Neptune DXP to be extremely user-friendly, facilitating easy app development and integration for all skill levels. (6 mentions)

Users value the low-code capabilities of Neptune DXP, making app development accessible for all skill levels. (4 mentions)

Users praise Neptune DXP for its easy low-code app development, enabling both novice and expert developers to create efficiently. (4 mentions)

Users value the offline mobile app support of Neptune DXP, enhancing usability for remote access and efficiency. (4 mentions)

Users value the rapid and responsive customer support of Neptune DXP, ensuring quick solutions whenever needed. (3 mentions)

Users find the learning curve steep, requiring additional skills to navigate and implement Neptune DXP effectively. (5 mentions)

Users note a complex learning curve requiring additional expertise, particularly for those new to low-code platforms. (3 mentions)

Users find the learning difficulty significant, especially for newcomers, requiring extra support and detailed documentation. (3 mentions)

Users experience a steep learning curve with Neptune DXP, especially when navigating undocumented features and advanced functionalities. (3 mentions)

Users find the learning curve complex, requiring initial support and technical skills to navigate Neptune DXP effectively. (2 mentions)

5 Pros or Advantages of Neptune DXP

1. Ease of Use

Users find Neptune DXP to be extremely user-friendly, facilitating easy app development and integration for all skill levels.

See 6 mentions

See Related User Reviews

Patrick v.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Data Integration and Fast Support"

What do you like about Neptune DXP?

It's very easy to retrieve data from various other applications/platforms via APIs. Then, you can build your own applications, each of which can act a

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The Best or Nothing"

What do you like about Neptune DXP?

It supports phone applications which can even be used offline which makes it perfect for remote uses. Customer support is very strong and offers sup

2. Low Code

Users value the low-code capabilities of Neptune DXP, making app development accessible for all skill levels.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless App Development and Integration with Neptune DXP"

What do you like about Neptune DXP?

I like that Neptune DXP comes with features that makes digital transformation easy. The tool makes building and integrating apps easy and since it su

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Neptune DXP: Efficient Low-Code Platform with Strong Offline Capabilities, but Pricey for Small Firm"

What do you like about Neptune DXP?

Neptune DCP is a conventional and highly efficient low code application that helps us in facilitating all enterprise operations We easily build and

3. Low Coding

Users praise Neptune DXP for its easy low-code app development, enabling both novice and expert developers to create efficiently.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless App Development and Integration with Neptune DXP"

What do you like about Neptune DXP?

I like that Neptune DXP comes with features that makes digital transformation easy. The tool makes building and integrating apps easy and since it su

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Neptune DXP: Efficient Low-Code Platform with Strong Offline Capabilities, but Pricey for Small Firm"

What do you like about Neptune DXP?

Neptune DCP is a conventional and highly efficient low code application that helps us in facilitating all enterprise operations We easily build and

4. Mobile Apps

Users value the offline mobile app support of Neptune DXP, enhancing usability for remote access and efficiency.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The Best or Nothing"

What do you like about Neptune DXP?

It supports phone applications which can even be used offline which makes it perfect for remote uses. Customer support is very strong and offers sup

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless App Development and Integration with Neptune DXP"

What do you like about Neptune DXP?

I like that Neptune DXP comes with features that makes digital transformation easy. The tool makes building and integrating apps easy and since it su

5. Customer Support

Users value the rapid and responsive customer support of Neptune DXP, ensuring quick solutions whenever needed.

See 3 mentions

See Related User Reviews

Patrick v.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Data Integration and Fast Support"

What do you like about Neptune DXP?

It's very easy to retrieve data from various other applications/platforms via APIs. Then, you can build your own applications, each of which can act a

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The Best or Nothing"

What do you like about Neptune DXP?

It supports phone applications which can even be used offline which makes it perfect for remote uses. Customer support is very strong and offers sup

5 Cons or Disadvantages of Neptune DXP

1. Learning Curve

Users find the learning curve steep, requiring additional skills to navigate and implement Neptune DXP effectively.

See 5 mentions

See Related User Reviews

Patrick v.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Data Integration and Fast Support"

What do you dislike about Neptune DXP?

Developments at Neptune are moving fast. Faster than they can document. Furthermore, some of the software is standard Javascript and UI5 with a Neptun

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The Best or Nothing"

What do you dislike about Neptune DXP?

Learning curve is complex and may require skills to navigate and implement.

2. Expertise Required

Users note a complex learning curve requiring additional expertise, particularly for those new to low-code platforms.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The Best or Nothing"

What do you dislike about Neptune DXP?

Learning curve is complex and may require skills to navigate and implement.

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Neptune DXP: Efficient Low-Code Platform with Strong Offline Capabilities, but Pricey for Small Firm"

What do you dislike about Neptune DXP?

Neptune DXP is robust in offering high performance on applications, but some little coding experiences are more required Small enterprises may strai

3. Learning Difficulty

Users find the learning difficulty significant, especially for newcomers, requiring extra support and detailed documentation.

See 3 mentions

See Related User Reviews

Patrick v.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Data Integration and Fast Support"

What do you dislike about Neptune DXP?

Developments at Neptune are moving fast. Faster than they can document. Furthermore, some of the software is standard Javascript and UI5 with a Neptun

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The Best or Nothing"

What do you dislike about Neptune DXP?

Learning curve is complex and may require skills to navigate and implement.

4. Steep Learning Curve

Users experience a steep learning curve with Neptune DXP, especially when navigating undocumented features and advanced functionalities.

See 3 mentions

See Related User Reviews

Patrick v.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Data Integration and Fast Support"

What do you dislike about Neptune DXP?

Developments at Neptune are moving fast. Faster than they can document. Furthermore, some of the software is standard Javascript and UI5 with a Neptun

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The Best or Nothing"

What do you dislike about Neptune DXP?

Learning curve is complex and may require skills to navigate and implement.

5. Complexity

Users find the learning curve complex, requiring initial support and technical skills to navigate Neptune DXP effectively.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The Best or Nothing"

What do you dislike about Neptune DXP?

Learning curve is complex and may require skills to navigate and implement.

Subham k.

Small-Business (50 or fewer emp.)

4.5/5

"Simplifying SAP and Beyond: A Review of Neptune DXP"

What do you dislike about Neptune DXP?

While Neptune DXP is powerful, there is a bit of a learning curve in the beginning, especially for users who are completely new to low-code platforms.

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Pierre D.

Project Manager Biologics / Bioprocess

Mid-Market (51-1000 emp.)

7/14/2026

"Neptune DXP Speeds Delivery of Modern, User-Friendly SAP Apps"

4.5/5

What do you like best about Neptune DXP?

Neptune DXP enables us to rapidly develop modern, user-friendly SAP applications that integrate seamlessly with our SAP S/4HANA landscape while preserving the SAP standard and keeping business logic in the backend. It allows us to simplify complex business processes with intuitive applications, respond quickly to changing business requirements, and deliver a consistent user experience across SAP and connected systems, making it an important enabler of our digital transformation. Review collected by and hosted on G2.com.

What do you dislike about Neptune DXP?

Like any development platform, Neptune DXP has a learning curve, particularly when building more advanced or highly customized applications. Getting the most out of the platform requires a good understanding of both SAP processes and Neptune’s development concepts. However, once the team is familiar with the platform, development becomes efficient and the benefits outweigh the initial onboarding effort. Review collected by and hosted on G2.com.

What problems is Neptune DXP solving and how is that benefiting you?

Neptune DXP helps us bridge the gap between standardized SAP processes and the specific needs of our business users. It enables us to deliver intuitive applications that simplify complex workflows, connect SAP and non-SAP systems, and provide a consistent user experience across our S/4HANA landscape. As a result, we can reduce manual effort, increase process efficiency, respond more quickly to changing business requirements, and improve user adoption while maintaining a clean and future-ready SAP architecture. Review collected by and hosted on G2.com.

Response from Amy Jordan of Neptune DXP

Thank you for such a detailed and thoughtful review! It is really great to hear that Neptune DXP is playing a real role in your digital transformation, particularly around keeping business logic in the backend whilst still delivering modern, intuitive experiences across your S4/HANA landscape and connected systems.

On the learning curve, that makes a lot of sense, and it is something we take seriously. Getting fluent in both SAP processes and Neptune's development concepts is an investment, and we are always looking for ways to make onboarding and learning the product smoother. We are really glad to hear that it pays off once the team is comfortable in Neptune!

Thank you again for sharing such a comprehensive look at how Neptune fits into your architecture, it means a lot to have your insights.

Let's keep making some great applications together!

André P.

SAP consultant

Mid-Market (51-1000 emp.)

8/25/2026

"Impressive SAP Integration that Simplifies and Personalizes user experience"

4.5/5

What do you like best about Neptune DXP?

The way Neptune integrates quickly with the SAP system and transforms the front-end experience is impressive. It makes working with the system simple, direct, and personalized. Review collected by and hosted on G2.com.

What do you dislike about Neptune DXP?

The need for development implies that, like any personalised software, it requires time and effort from internal teams. Review collected by and hosted on G2.com.

Anand K.

Senior Technical Lead

Enterprise (> 1000 emp.)

Originally submitted 3/18/2023

"Neptune is a good low code tool to optimize and enhance development process"

4/5

What do you like best about Neptune DXP?

Its drag and drop feature. ITs code snippets which makes it easier for new developer to learn. Support for NPM modules. Quick Launchpad generation Review collected by and hosted on G2.com.

What do you dislike about Neptune DXP?

There is no proper way for versioning of front end code on git.

There is no way to lock resources even except keeping resources in edit mode Review collected by and hosted on G2.com.

Response from Maria Krupinska of Neptune DXP

Thank you for your feedback on Neptune DXP, Anand! We appreciate your positive comments about the drag-and-drop feature, code snippets, support for NPM modules, and quick Launchpad generation. We understand your concerns about versioning of front-end code on Git and locking resources. We're constantly working on improving our product. Neptune DXP has helped make the development process faster and more efficient, allowing you to design rich UI pages and embed APIs from different platforms. We value your feedback and thank you for being a part of the Neptune DXP community!

See how Neptune DXP improved

Walid R.

Oracle Developer

Mid-Market (51-1000 emp.)

Originally submitted 7/15/2023

"Flexibility and Scalability Come at a Cost"

4.5/5

What do you like best about Neptune DXP?

Found nothing new or interesting to say Review collected by and hosted on G2.com.

What do you dislike about Neptune DXP?

Improve the current feature make it easier to use Review collected by and hosted on G2.com.

What problems is Neptune DXP solving and how is that benefiting you?

During our consltancy services we faced retail company is struggling to manage its digital experiences across multiple channels. The company has a website, social media accounts, and a mobile app, but it is finding it difficult to keep all of these channels up-to-date with the latest content and promotions. Additionally, the company is finding it hard to engage with customers effectively and is unsure which channels are performing well.

The Solution was that the retail company could use Neptune DXP to manage its digital experiences across all channels. With Neptune DXP, the company could create and manage content in a centralized location, making it easier to update content and promotions across all channels. Additionally, the company could use Neptune DXP's personalization and engagement tools to engage with customers more effectively and provide a more personalized experience. Review collected by and hosted on G2.com.

Response from Maria Krupinska of Neptune DXP

Thank you, Walid, for sharing your detailed feedback on Neptune DXP.

We're pleased to hear that you appreciate the flexibility and customization options that our platform offers, as well as its user-friendly interface catering to non-technical users.

We understand your concerns about the cost, learning curve for advanced features, and limited out-of-the-box functionality. Your feedback is crucial, and we're actively working to strike a balance between robust features and user-friendly accessibility.

We're glad our platform contributed to streamlining the management of digital experiences across multiple channels for the retail company, improving content updates, and enhancing customer engagement.

Your insights help guide our ongoing efforts to refine Neptune DXP. If you have additional suggestions or specific areas you'd like to see improved, please don't hesitate to share. We appreciate your support and value your partnership.

See how Neptune DXP improved

Verified User in Glass, Ceramics & Concrete

Enterprise (> 1000 emp.)

Originally submitted 1/20/2022

"Modern web solutions - only with Neptune"

4.5/5

What do you like best about Neptune DXP?

I really like the platform because it’s a comprehensive tool with unlimited possibilities. It’s more a matter of what’s appropriate to do within a single application, but it certainly doesn’t ask whether something is possible.

It significantly accelerates business digitization on all levels. Review collected by and hosted on G2.com.

What do you dislike about Neptune DXP?

Overall a great direction where application is moving; maybe they is a place to make better WorkFlows a bit, but I know they're working on it Review collected by and hosted on G2.com.

Recommendations to others considering Neptune DXP:

I definitely recommend it! Review collected by and hosted on G2.com.

What problems is Neptune DXP solving and how is that benefiting you?

The platform allows users to turn boring and often challenging to handle window transactions into modern responsive mobile applications, where you can see only what the user needs or requires at the moment in the business process. The multitude of approaches to farming with a very open application standard (Open Edition) allows virtually unlimited project implementation. The main benefit that we have achieved is the digitization of processes that functioned on paper today because:

- the standard SAP solution was too difficult to handle by operators on production lines,

- quick and trouble-free solutions were needed. Review collected by and hosted on G2.com.

Response from Maria Krupinska of Neptune DXP

Thanks for your kind words about our platform and especially our support. We are very proud of our dedicated support team and our strong relationships with our customers and partners.

Mohamed O.

Erp admin

Manufacturing

Mid-Market (51-1000 emp.)

Originally submitted 7/14/2026

"Straightforward, User-Friendly Experience"

5/5

What do you like best about Neptune DXP?

I like how easy it is to use. the front end is straight forward and user friendly Review collected by and hosted on G2.com.

What do you dislike about Neptune DXP?

The Upgrade is a little lengthy but that could just be user engagement Review collected by and hosted on G2.com.

Response from Amy Jordan of Neptune DXP

Thank you so much for the review, we are really glad to hear the front end feels easy and straightforward for your team, especially for something as practical as running SAP transactions on iPads in the warehouse.

We hear you on the upgrade process, and really appreciate the honest feedback. If you are ever up for sharing more on what felt lengthy, we would love to chat! It helps us make things better for teams like yours.

Thank you again for taking the time to write this!

Patrick v.

Integration Specialist

Small-Business (50 or fewer emp.)

12/15/2025

"Effortless Data Integration and Fast Support"

4.5/5

What do you like best about Neptune DXP?

It's very easy to retrieve data from various other applications/platforms via APIs. Then, you can build your own applications, each of which can act as if you were working with just one application and one data source. It's also fast and regularly updated with the latest technologies. If we encounter a problem, the helpdesk is usually very quick to provide a solution. Review collected by and hosted on G2.com.

What do you dislike about Neptune DXP?

Developments at Neptune are moving fast. Faster than they can document. Furthermore, some of the software is standard Javascript and UI5 with a Neptune flavor. This results in undocumented features. This makes the learning curve for getting started with the software or new features quite steep. Review collected by and hosted on G2.com.

What problems is Neptune DXP solving and how is that benefiting you?

At production sites and internal departments, employees don't have access to SAP. To provide them with information, we use dashboards made with Neptune. Neptune also allows us to simplify SAP steps and keep the SAP core clean. This way, we have an application that follows our processes, and we're not tied to the fixed SAP workflow. We can now also display more information faster, via more platforms, and from more sources than is possible through SAP alone. Review collected by and hosted on G2.com.

Response from Stefan Captijn of Neptune DXP

Thank you for your review - we are thankful to have you as a customer and I will relay your information to our respective teams We strive to continuously improve our offering and your feedback for this is invaluable.

Harsh B.

SAP Technical Lead

Enterprise (> 1000 emp.)

6/5/2026

"Easy App Preparation and Smooth SAP Integration"

4.5/5

What do you like best about Neptune DXP?

Makes it very easy to prepare apps and integrate with SAP Review collected by and hosted on G2.com.

What do you dislike about Neptune DXP?

Nothing as such. Our team is happy to use it Review collected by and hosted on G2.com.

Partha Protim P.

Product Specialist

Enterprise (> 1000 emp.)

Originally submitted 7/20/2022

"Neptune DXP Review"

3/5

What do you like best about Neptune DXP?

Their elevation to the pro developer experience, the updated code editors, improved debugging are all seamless. It feels like a high performance IDE. Review collected by and hosted on G2.com.

What do you dislike about Neptune DXP?

The workspace window of the IDE could be more flexible. There is this inability to work across multiple windows. Fixing this would greatly improve developer productivity. Review collected by and hosted on G2.com.

Fabrizio P.

Full Stack Developer

Computer Software

Small-Business (50 or fewer emp.)

Originally submitted 11/10/2023

"One of best low-code platform to build cross-platform apps"

5/5

What do you like best about Neptune DXP?

Naia Build 3.0 is awesome, a powerful tool that help the developer to speed up the app building process. Server Scripts have now the debugger, this makes the developer life easier! Review collected by and hosted on G2.com.

What do you dislike about Neptune DXP?

Maybe would be cool having in the future a way to build the apk inside the Cockpit, without downloading the zip file. Review collected by and hosted on G2.com.

Response from Maria Krupinska of Neptune DXP

Thank you, Fabrizio, for your positive feedback on Neptune DXP! We're delighted to hear it's one of your preferred low-code platforms, easing development and encouraging JavaScript learning.

We appreciate your input on Server Scripts in the Open Edition. Your suggestion for debugging Node.JS backend code is noted, and we're actively considering enhancements for future updates.

It's fantastic to know Neptune DXP is accelerating your development and prototyping, empowering both technical and non-technical users.

Thank you for being part of our community. If you have more feedback, feel free to share.

See how Neptune DXP improved