--- title: NeoCertified Secure Email Reviews meta\_title: 'NeoCertified Secure Email Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 101 reviews by the users' company size, role or industry to find out how NeoCertified Secure Email works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 101 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Email Security url: https://www.g2.com/categories/email-security --- ### NeoCertified Secure Email Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of NeoCertified Secure Email, simplifying secure email communication effortlessly. [(2 mentions)](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2099096&qs=pros-and-cons#reviews) Users emphasize the **ease of use** and effectiveness of NeoCertified Secure Email for secure communications. [(2 mentions)](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2099078&qs=pros-and-cons#reviews) Users appreciate the **secure email functionality** of NeoCertified, simplifying the process of sending and receiving sensitive information. [(1 mentions)](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2099082&qs=pros-and-cons#reviews) Users appreciate the **secure email transmission** offered by NeoCertified, making sending and receiving emails effortless. [(1 mentions)](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2099102&qs=pros-and-cons#reviews) Users find the **email encryption effective** and appreciate its ease of use for secure communication. [(1 mentions)](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2488440&qs=pros-and-cons#reviews) Users desire an **automatic encryption feature** for NeoCertified Secure Email to enhance security for outgoing messages. [(1 mentions)](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2488422&qs=pros-and-cons#reviews) Users desire a **better automatic encryption feature** to ensure all outbound emails are properly secured. [(1 mentions)](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2488434&qs=pros-and-cons#reviews) ### Top Pros or Advantages of NeoCertified Secure Email ##### 1. Ease of Use Users appreciate the **ease of use** of NeoCertified Secure Email, simplifying secure email communication effortlessly. [ See 2 mentions ](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2099096&qs=pros-and-cons#reviews) See Related User Reviews ![Mark L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark L.") ML Mark L. Small-Business (50 or fewer emp.) 5.0/5 "Great Product!" What do you like about NeoCertified Secure Email? The email encryption works great and is very easy to use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great platform for secure emails" What do you like about NeoCertified Secure Email? I like that it has an extension and I can easily send and receive emails securely ##### 2. Security Users emphasize the **ease of use** and effectiveness of NeoCertified Secure Email for secure communications. [ See 2 mentions ](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2099078&qs=pros-and-cons#reviews) See Related User Reviews ![Mark L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark L.") ML Mark L. Small-Business (50 or fewer emp.) 5.0/5 "Great Product!" What do you like about NeoCertified Secure Email? The email encryption works great and is very easy to use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great platform for secure emails" What do you like about NeoCertified Secure Email? I like that it has an extension and I can easily send and receive emails securely ##### 3. Data Security Users appreciate the **secure email functionality** of NeoCertified, simplifying the process of sending and receiving sensitive information. [ See 1 mentions ](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2099082&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great platform for secure emails" What do you like about NeoCertified Secure Email? I like that it has an extension and I can easily send and receive emails securely ##### 4. Email Management Users appreciate the **secure email transmission** offered by NeoCertified, making sending and receiving emails effortless. [ See 1 mentions ](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2099102&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great platform for secure emails" What do you like about NeoCertified Secure Email? I like that it has an extension and I can easily send and receive emails securely ##### 5. Encryption Users find the **email encryption effective** and appreciate its ease of use for secure communication. [ See 1 mentions ](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2488440&qs=pros-and-cons#reviews) See Related User Reviews ![Mark L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark L.") ML Mark L. Small-Business (50 or fewer emp.) 5.0/5 "Great Product!" What do you like about NeoCertified Secure Email? The email encryption works great and is very easy to use. ### Top Cons or Disadvantages of NeoCertified Secure Email ##### 1. Email Encryption Issues Users desire an **automatic encryption feature** for NeoCertified Secure Email to enhance security for outgoing messages. [ See 1 mentions ](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2488422&qs=pros-and-cons#reviews) See Related User Reviews ![Mark L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark L.") ML Mark L. Small-Business (50 or fewer emp.) 5.0/5 "Great Product!" What do you dislike about NeoCertified Secure Email? I wish there were an automatic encryption feature that could scan all outbound email. ##### 2. Encryption Issues Users desire a **better automatic encryption feature** to ensure all outbound emails are properly secured. [ See 1 mentions ](https://www.g2.com/products/neocertified-secure-email/reviews?filters%5Bsentiment_snippet%5D=2488434&qs=pros-and-cons#reviews) See Related User Reviews ![Mark L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark L.") ML Mark L. Small-Business (50 or fewer emp.) 5.0/5 "Great Product!" What do you dislike about NeoCertified Secure Email? I wish there were an automatic encryption feature that could scan all outbound email. ## Top-Rated Alternatives [ ![Paubox](https://images.g2crowd.com/uploads/product/hd_favicon/57b768928a3f3f68b3afeb8a9c97e31b/paubox.svg "Paubox") Paubox 4.9/5(619) ](https://www.g2.com/products/paubox/reviews) [ ![Virtru Email Encryption](https://images.g2crowd.com/uploads/product/hd_favicon/9566ba6338388ab7e15b634d2d6fc7ba/virtru-email-encryption.svg "Virtru Email Encryption") Virtru Email Encryption 4.4/5(417) ](https://www.g2.com/products/virtru-email-encryption/reviews) [ ![Proofpoint Core Email Protection](https://images.g2crowd.com/uploads/product/hd_favicon/8adf2eedd5616a9f5e200c4520f6d30d/proofpoint-core-email-protection.svg "Proofpoint Core Email Protection") Proofpoint Core Email Protection 4.6/5(601) ](https://www.g2.com/products/proofpoint-core-email-protection/reviews) [ View All Alternatives ](https://www.g2.com/products/neocertified-secure-email/competitors/alternatives) ![lori B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "lori B.") LB lori B. Small-Business (50 or fewer emp.) 4/3/2026 "Effortless Security & Compliance" 5/5 What do you like best about NeoCertified Secure Email? I think NeoCertified Secure Email is a great product that gets you started without complications. It's easy to use, which is important to me, and it provides the assurance of security and I appreciate how simple it is to achieve compliance. The initial setup was easy and hassle-free. Review collected by and hosted on G2.com. What do you dislike about NeoCertified Secure Email? I'd like to have the ability to scan to email portal. Review collected by and hosted on G2.com. What problems is NeoCertified Secure Email solving and how is that benefiting you? NeoCertified Secure Email makes HIPAA compliance simple and assures security, which is easy to use without complications. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mark L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark L.") ML Mark L. President Small-Business (50 or fewer emp.) 3/27/2019 "Great Product!" 5/5 What do you like best about NeoCertified Secure Email? The email encryption works great and is very easy to use. Review collected by and hosted on G2.com. What do you dislike about NeoCertified Secure Email? I wish there were an automatic encryption feature that could scan all outbound email. Review collected by and hosted on G2.com. Recommendations to others considering NeoCertified Secure Email: create automatic scanning of all email so there is less user interaction Review collected by and hosted on G2.com. What problems is NeoCertified Secure Email solving and how is that benefiting you? Our clients are able to easily secure sensitive emails with a click of a button Review collected by and hosted on G2.com. Show More 2/10/2026 Current UserValidated ReviewerSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") TH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 5/2/2025 "Great platform for secure emails" 4.5/5 What do you like best about NeoCertified Secure Email? I like that it has an extension and I can easily send and receive emails securely Review collected by and hosted on G2.com. What do you dislike about NeoCertified Secure Email? So far the price and the platform are working great for me. I hope it can integrate with other email platforms. Review collected by and hosted on G2.com. What problems is NeoCertified Secure Email solving and how is that benefiting you? We used to fear that gmail would not be secure enough to send and receive patients data. But now we can rest assure that it is HIPAA compliant and not data is compromised. Review collected by and hosted on G2.com. Show More 7/21/2025 Validated ReviewerSource: Organic ![Daniel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel H.") DH Daniel H. Representative 100th District, and Chairman House Health and Human Services Committee Small-Business (50 or fewer emp.) 7/19/2022 "NeoCertified is a great solution for secure email." 5/5 What do you like best about NeoCertified Secure Email? NeoCertified has an outlook plug-in that makes it very easy to use. In addition, they also have a web-based portal I use when I have a file too large to send through the email system. I find myself using their web portal more often than not as I send a lot of large files. Review collected by and hosted on G2.com. What do you dislike about NeoCertified Secure Email? I have not experienced a single downside to using NeoCertified. They have plenty of storage room for the emails I send securly. They also retain those emails for a good length of time. Review collected by and hosted on G2.com. What problems is NeoCertified Secure Email solving and how is that benefiting you? In my line of business, we have personal information that we must send over email. You cannot send the information through a normal unsecured email. The solution is to send it securly. They are a very cost-effective system to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Connie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connie D.") CD Connie D. Financial Advisor Small-Business (50 or fewer emp.) 7/20/2022 "Neocertified Secure Email" 5/5 What do you like best about NeoCertified Secure Email? I have used this company for 7 years as my secure e-mail. This company makes it very easy to send confidential information. I love the fact the system lets me know when my e-mail has been opened and when the response comes back. Review collected by and hosted on G2.com. What do you dislike about NeoCertified Secure Email? I can't say there is anything I dislike. Review collected by and hosted on G2.com. What problems is NeoCertified Secure Email solving and how is that benefiting you? I can have confidential information sent through secure e-mail rather than people sending their personal data via fax or my business e-mail. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mysi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mysi H.") MH Mysi H. Communications and Human Resources Generalist Mid-Market (51-1000 emp.) 2/25/2021 "Excellent Service for Secure Email" 5/5 What do you like best about NeoCertified Secure Email? Really easy to use. Integrates into Gmail. Has been very useful for submitting secure documents for our employees and clients. Review collected by and hosted on G2.com. What do you dislike about NeoCertified Secure Email? Not much, the service is great! The user interface could be updated. Review collected by and hosted on G2.com. What problems is NeoCertified Secure Email solving and how is that benefiting you? We are able to give our employees a secure platform to return onboarding documents. And we have a secure method for submitting payroll. Review collected by and hosted on G2.com. Show More 7/30/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KN Kevin N. Vice President Small-Business (50 or fewer emp.) 7/21/2022 "Secure and quick" 4.5/5 What do you like best about NeoCertified Secure Email? The ability to use the plugin with Microsoft Outlook makes it seamless. Review collected by and hosted on G2.com. What do you dislike about NeoCertified Secure Email? Sometimes the plug in will be disabled by outlook. Review collected by and hosted on G2.com. What problems is NeoCertified Secure Email solving and how is that benefiting you? When I've needed help, only with the outlook plug-in, they are quick to help. But I put the issue on Microsoft. Review collected by and hosted on G2.com. Show More 1/22/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 7/19/2022 "NeoCertified has it's pros and cons." 4/5 What do you like best about NeoCertified Secure Email? The plug in to use with Microsoft Outlook is very useful. Review collected by and hosted on G2.com. What do you dislike about NeoCertified Secure Email? It's not mobile device friendly (Specifically IPhone/IPad) for people who don't have a NeoCertified account. Review collected by and hosted on G2.com. What problems is NeoCertified Secure Email solving and how is that benefiting you? It has been a huge help for sending confidential information between employees in the office. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kethem N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kethem N.") KN Kethem N. Assistant Administrator Small-Business (50 or fewer emp.) 3/11/2021 "NeoCertified Review" 5/5 What do you like best about NeoCertified Secure Email? Integration with Microsoft Outlook is easy to set up and use. We can click a Receive NeoCertified and all secure emails are uploaded onto our Outlook platform. If we want to send an email through the secure platform, we compose the email in Outlook and click Send NeoCertified. We know our emails are encrypted and our members information remains protected. Recipients of Neocertified emails can easily set up a passcode to open secure emails. Recipients can respond to our Neocertified emails with a secure link as well. Review collected by and hosted on G2.com. What do you dislike about NeoCertified Secure Email? NeoCertified secure email is exactly what we need. However, We do have to periodically go on the neo-certified site to erase old messages for storage purposes. Some recipients have expressed inability to change passcodes and/or access the encrypted message Review collected by and hosted on G2.com. Recommendations to others considering NeoCertified Secure Email: If you use Outlook download the add-on to access and send your emails with the click of a button. No additional log-ins are necessary. Review collected by and hosted on G2.com. What problems is NeoCertified Secure Email solving and how is that benefiting you? We can now send private information using encryption benefits provided by NeoCertified. The recipients of our secure emails enjoy the ease of accessing with a passcode, knowing their responses to us are also secure. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Phil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phil M.") PM Phil M. President / CEO Small-Business (50 or fewer emp.) 2/26/2021 "Simple, effective, flexible and our clients love it..." 5/5 What do you like best about NeoCertified Secure Email? NeoCertified has been an excellent choice for our clients who need to send encrypted communications. The Outlook plugin makes sending and receiving secure email super-simple and the ability to be notified when your messages have been opened makes tracking the conversation easy. Review collected by and hosted on G2.com. What do you dislike about NeoCertified Secure Email? The web portal has a "dated" look and feel, although we were recently notified it's getting a modern facelift shortly. Review collected by and hosted on G2.com. Recommendations to others considering NeoCertified Secure Email: When we were looking at options for a secure email service and for also providing that service to our clients we reviewed offerings from many different companies. NeoCertified was the only one that "ticked all the boxes" and as a bonus it came at a very reasonable price. Review collected by and hosted on G2.com. What problems is NeoCertified Secure Email solving and how is that benefiting you? We have quite a few clients (attorneys, doctors, CEOs, etc) who need to send messages and attachments securely. NeoCertified has been an excellent solution for them. The ability to send large attachments securely is also very beneficial, especially with our Real Estate Attorneys who need to send lots of documents for closings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Email Encryption](https://www.g2.com/categories/email-encryption)[Secure Email Gateway](https://www.g2.com/categories/secure-email-gateway) ##### Explore More [Most user-friendly CRM for sales teams](https://www.g2.com/discussions/crm-most-user-friendly-crm-for-sales-teams)[Which antivirus is best for a Windows laptop that needs solid real-time protection without slowing the machine down to a crawl?](https://www.g2.com/discussions/which-antivirus-is-best-for-a-windows-laptop-that-needs-solid-real-time-protection-without-slowing-the-machine-down-to-a-crawl)[What's the top iPaaS for automating software workflows](https://www.g2.com/discussions/what-s-the-top-ipaas-for-automating-software-workflows) [Global Relay vs Smarsh vs Proofpoint for compliance archiving: which digital communications governance platform do compliance teams find easier to manage during an audit?](https://www.g2.com/discussions/global-relay-vs-smarsh-vs-proofpoint-for-compliance-archiving-which-digital-communications-governance-platform-do-compliance-teams-find-easier-to-manage-during-an-audit)[What freelance platforms are most trusted for long-term remote software development contracts where reliability and payment protection actually matter?](https://www.g2.com/discussions/what-freelance-platforms-are-most-trusted-for-long-term-remote-software-development-contracts-where-reliability-and-payment-protection-actually-matter)[Pros and Cons Details](https://www.g2.com/products/neocertified-secure-email/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)