The G2 on Navori Software

Navori Software Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Navori Software, allowing quick adaptation and a great user experience. (5 mentions)

Users highlight the incredible support team at Navori Software, ensuring reliable assistance post-purchase. (3 mentions)

Users commend Navori Software for its exceptional reliability and support, ensuring a seamless digital signage experience. (3 mentions)

Users praise Navori Software for its ease of use and powerful features, offering reliable support across various platforms. (2 mentions)

Users value the simplicity of Navori Software, appreciating its user-friendly interface and adaptability. (2 mentions)

Users find Navori Software expensive compared to competitors despite its features, with slow support responses. (2 mentions)

Users experience lagging performance on older media players, which hinders usability and frustrates troubleshooting efforts. (2 mentions)

Users report a delay in support chats within the Navori Software portal, affecting timely assistance. (1 mentions)

Users find the complexity of Navori Software challenging due to difficulty in locating and accessing it. (1 mentions)

Users experience slow GUI and poor customer service, making it frustrating to get support when needed. (1 mentions)

5 Pros or Advantages of Navori Software

1. Ease of Use

Users appreciate the ease of use of Navori Software, allowing quick adaptation and a great user experience.

See 5 mentions

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5.0/5

"Perfect application for Signage"

What do you like about Navori Software?

1.user friendly. 2.easy to adapt. 3.Stable.

Verified User

3.0/5

"Very Useful."

What do you like about Navori Software?

The product is easy to use and the sales.

2. Customer Support

Users highlight the incredible support team at Navori Software, ensuring reliable assistance post-purchase.

See 3 mentions

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5.0/5

"Good support from management"

What do you like about Navori Software?

Reliability of the software also after sales support

5.0/5

"Co-founder"

What do you like about Navori Software?

Incredible support team! I would say their team was amazing the time I was in my previous role.

3. Reliability

Users commend Navori Software for its exceptional reliability and support, ensuring a seamless digital signage experience.

See 3 mentions

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5.0/5

"Good support from management"

What do you like about Navori Software?

Reliability of the software also after sales support

Verified User

4.0/5

"One of the best digital signage solution in the market"

What do you like about Navori Software?

The Navori CMS provide a great user experience. It can be understood and used within minutes. The SoC on Samsung QM screen is rock solid providing a v

4. Features

Users praise Navori Software for its ease of use and powerful features, offering reliable support across various platforms.

See 2 mentions

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Ahmed B.

Small-Business (50 or fewer emp.)

4.5/5

"Great software, great company to work with."

What do you like about Navori Software?

Ease of use, powerful features, and works on different player hardware and OS.

Ali B.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Digital Signage Software with Exceptional Support"

What do you like about Navori Software?

Reliable software with top-notch support! I’ve been using Navori for digital signage management, and I must say it’s one of the most reliable and feat

5. Simple

Users value the simplicity of Navori Software, appreciating its user-friendly interface and adaptability.

See 2 mentions

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5.0/5

"Working as a system admin for all campus digital signage and working with other campus departments"

What do you like about Navori Software?

Its simple, and but has deeper more complicated options if needed.

5.0/5

"Perfect application for Signage"

What do you like about Navori Software?

1.user friendly. 2.easy to adapt. 3.Stable.

5 Cons or Disadvantages of Navori Software

1. Expensive

Users find Navori Software expensive compared to competitors despite its features, with slow support responses.

See 2 mentions

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Verified User

4.0/5

"One of the best digital signage solution in the market"

What do you dislike about Navori Software?

I find the overall cost of Navori QL SaaS quite expensive compare its competitors.

Verified User

0.0/5

"Terribly slow, technical support is terrible"

What do you dislike about Navori Software?

slow GUI, tech support is terrible, customer service is slow to respond

2. Lagging Performance

Users experience lagging performance on older media players, which hinders usability and frustrates troubleshooting efforts.

See 2 mentions

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5.0/5

"Perfect application for Signage"

What do you dislike about Navori Software?

1. Delays and lag on older windows and android media players.

Verified User

0.0/5

"Terribly slow, technical support is terrible"

What do you dislike about Navori Software?

slow GUI, tech support is terrible, customer service is slow to respond

3. Chat Functionality

Users report a delay in support chats within the Navori Software portal, affecting timely assistance.

See 1 mentions

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5.0/5

"Good support from management"

What do you dislike about Navori Software?

Delay in support cases and also delay in support chats in portal

4. Complexity

Users find the complexity of Navori Software challenging due to difficulty in locating and accessing it.

See 1 mentions

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2.5/5

"Beginner"

What do you dislike about Navori Software?

the software is not easy to find and not open software

5. Lack of Integrations

Users experience slow GUI and poor customer service, making it frustrating to get support when needed.

See 1 mentions

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Verified User

0.0/5

"Terribly slow, technical support is terrible"

What do you dislike about Navori Software?

slow GUI, tech support is terrible, customer service is slow to respond

Navori Software Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Navori Software, and what problem is it built to solve?

It is software for digital signage and AI-driven marketing analytics, built for businesses and organizations that need those solutions.

What languages does Navori Software support?

It supports 13 languages, including Arabic, Chinese (Simplified), Danish, English, French, and others.

What company sizes and industries is Navori Software the best fit for?

Navori Software is used by small-business, mid-market, and enterprise teams, across a range of industries. The strongest representation among positive reviewer backgrounds includes:

Company size: Small businesses
Company size: Mid-market organizations
Company size: Enterprise organizations
Industry: Marketing and advertising
Industry: Retail
Industry: Information technology and services
Industry: Hospitality

What customer support options does Navori Software provide, and how do users find the overall support experience?

Support is available through email/help desk, phone, and self-service resources, with 24/7 live-rep support. Users describe experiences ranging from responsive, hands-on help to delays and difficulty getting assistance, so the support experience can vary.

G2 reviews are authentic and verified.

Here's how.

Juan A.

Small-Business (50 or fewer emp.)

9/24/2026

"Complex Software, Poor Support"

1/5

What do you like best about Navori Software?

Get the job done after several hours configurating it Review collected by and hosted on G2.com.

What do you dislike about Navori Software?

I find the support for Navori Software to be nonexistent. They have an FAQ that feels like a bible—difficult to search and understand, even with my tech background. Our use case is tough to handle because it seems like they're using old playbooks or manuals from the nineties. There's no chat or phone support; you have to repeatedly contact the rep who sold you the software to eventually get any help, which is frustrating. The admin platform is not user-friendly at all. Opening reports or media takes several steps when it should be easier to manage. The analytics are also really hard to work with; pulling useful data out is a challenge. Overall, the software is far too complex and requires specific technical details like tags and MAC addresses, making it one of the hardest I've dealt with in this digital age. Review collected by and hosted on G2.com.

Response from Jordan Feil of Navori Software

edit

Hi Juan,

Thank you for your candid feedback. We’re sorry to hear that your experience with Navori software and our support hasn’t met your expectations. We take your concerns seriously and would like the opportunity to address them directly.

Please contact us at sales@navori.com so our team can follow up and assist you.

The Navori Labs Team

Verified User in Hospitality

Enterprise (> 1000 emp.)

7/22/2026

"Easy, All-in-One Screen for Content, Playlists, Scheduling, and Publishing"

4.5/5

What do you like best about Navori Software?

It’s easy to use, and I like that content management, playlist creation, scheduling, and publishing are all available on one screen. Review collected by and hosted on G2.com.

What do you dislike about Navori Software?

Serial numbers can be combersome to input in to certain display devices. Specifically Samsung and LG. Bright sign are the easiest to provision, with the ability to use an activation .json file. Review collected by and hosted on G2.com.

Response from Jordan Feil of Navori Software

edit

Thank you for your review and for choosing Navori digital signage software. We appreciate your feedback on device provisioning, and we're continuously working to simplify deployment across supported hardware. It's also great to know that our licensing model has helped reduce your long-term operating costs. Thanks for being part of the Navori community!

-Navori Team

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/27/2026

"Easy to Use, Smooth Workflow That Just Works"

5/5

What do you like best about Navori Software?

The software is very easy to use. The workflow layout is well designed and works smoothly, and the functionality doesn’t feel overwhelming like some other management systems I’ve tested. It just works! Review collected by and hosted on G2.com.

What do you dislike about Navori Software?

Overall, it still feels like it needs more features. More specifically, I’d really like to see AI capabilities added, because that’s the main area where customers and clients want to use in this day and age. Review collected by and hosted on G2.com.

Response from Jordan Feil of Navori Software

edit

Thank you for your thoughtful review! We're delighted to hear that you find Navori software easy to use and appreciate its intuitive workflow.

We also appreciate your feedback on AI capabilities. Our new platform, Qompose, is AI-ready and introduces natural language control, making it easier than ever to manage and interact with your digital signage. If you'd like to learn more, please reach out to your account manager to schedule a demo.

More info about Qompose here: https://navori.com/qompose/

Thanks again for choosing Navori!

— Navori Team

Verified User in Entertainment

Mid-Market (51-1000 emp.)

7/23/2026

"Cross-Platform Compatible, but the Interface Needs to Be More User-Friendly"

4/5

What do you like best about Navori Software?

It is compatible with many different platforms, so we are able to use the LG Web OS player. This reduces failure points Review collected by and hosted on G2.com.

What do you dislike about Navori Software?

The interface is not very user friendly, and can be difficult for less skilled end users Review collected by and hosted on G2.com.

Response from Jordan Feil of Navori Software

edit

Thanks for your review and for choosing Navori digital signage software. We're glad the platform is delivering value for your organization, and we appreciate your honest feedback. Improving the user experience is a key focus for us, and we hope you'll see that reflected in our next-generation platform, Qompose.

-Navori Team

Farhan J.

Cloud Administrator

Mid-Market (51-1000 emp.)

4/20/2026

"Effortless Multi-Screen Template Management"

5/5

What do you like best about Navori Software?

Manage different templates across multiple screens. Review collected by and hosted on G2.com.

What do you dislike about Navori Software?

Licensing is a bit confusing, especially since we need to deploy it separately for each endpoint. Review collected by and hosted on G2.com.

Response from Jordan Feil of Navori Software

edit

Thank you for your feedback.

We’re glad to hear template management across multiple screens is working well for your team. We also appreciate your note on licensing and are actively working to make it clearer and easier to manage at scale.

If helpful, our team would be happy to review your setup with you, feel free to open a support ticket directly on our https://extranet.navori.com or reach out to your account manager.

-Team Navori Labs

Verified User in Information Technology and Services

3/4/2026

"A compact yet versatile digital signage player"

5/5

What do you like best about Navori Software?

Highly intuitive and user-friendly interface which is powerful and great performance. Review collected by and hosted on G2.com.

What do you dislike about Navori Software?

A little bit on the premium side when it comes to cost. The software's many features may be a bit challenging to master. Review collected by and hosted on G2.com.

Response from Jordan Feil of Navori Software

edit

Thank you for your feedback.

We’re glad to hear you appreciate the intuitive interface and strong performance. We also value your comments about pricing and the learning curve, and we continue to improve our resources to help users get the most out of the platform.

It’s great to know the software is helping you showcase your services and support your AV customers with digital signage.

– Navori Labs Team

Verified User in Restaurants

3/1/2026

"Power"

4/5

What do you like best about Navori Software?

Advance feature, stable and always improvement Review collected by and hosted on G2.com.

What do you dislike about Navori Software?

Can not use with GoogleTV

AndroidTV or Comercial Android Box over Android 9 - can not auto start & off Review collected by and hosted on G2.com.

Response from Jordan Feil of Navori Software

edit

Thank you for your review and for highlighting the advanced features, stability, and continuous improvements of Navori digital signage software. We are proud to deliver a powerful and evolving platform.

Regarding Google TV and certain Android TV or commercial Android boxes, we understand the limitations you mentioned, particularly around auto start and power management. For full reliability and automation, we recommend certified professional hardware such as Navori StiX devices or officially supported devices.

That said, we are continuously working to expand compatibility and include additional support for Android devices wherever technically possible.

Thank you again for your feedback and for choosing Navori Labs.

-Navori Team

Mathieu L.

Lead Developer

Mid-Market (51-1000 emp.)

11/21/2025

"Quality Support and Excellent Products, at Competitive Prices"

4.5/5

What do you like best about Navori Software?

Quality and responsiveness of support, quality of products. Review collected by and hosted on G2.com.

What do you dislike about Navori Software?

The configuration of physical players can be a bit complicated if there are many players. Review collected by and hosted on G2.com.

Response from Jordan Feil of Navori Software

edit

Thank you for sharing your feedback. We are glad to hear that our support team and product quality stand out for you. We also appreciate your note about configuring many players and will continue working to make this process easier.

Thank you for choosing Navori Labs!

- Navori Labs Team

Verified User in Commercial Real Estate

12/30/2025

"Functional but nothing more"

3/5

What do you like best about Navori Software?

The solution works over time, we have been clients for several years and the solution has always worked. Stability. Review collected by and hosted on G2.com.

What do you dislike about Navori Software?

Too impersonal, never any contact with your clients. The management of licenses for STIX is too complicated to understand on one's own. Review collected by and hosted on G2.com.

Response from Jordan Feil of Navori Software

edit

Thank you for your candid feedback and for trusting Navori over the years. We are pleased that the platform’s stability and reliable broadcasting continue to deliver consistent performance.

We understand your comment about the solution feeling functional but limited, and we would welcome the opportunity to change that perception. We encourage you to reach out to your account manager for an updated demo showcasing the latest features and enhancements in the software, as well as guidance on simplifying StiX license management.

Navori Labs Team

See how Navori Software improved

Verified User in Public Relations and Communications

1/28/2026

"Good support from management"

5/5

What do you like best about Navori Software?

Reliability of the software also after sales support Review collected by and hosted on G2.com.

What do you dislike about Navori Software?

Delay in support cases and also delay in support chats in portal Review collected by and hosted on G2.com.

Response from Jordan Feil of Navori Software

edit

Thank you for your positive feedback on the reliability of Navori digital signage software and our after sales support. We truly appreciate it.

We also take your comments about support delays seriously. Improving response times for cases and portal chats is a priority, and we are actively working on it.

We are glad to hear your integration is successful and that your customers are satisfied. Thank you for choosing Navori.

-Navori Team