
Get the job done after several hours configurating it Review collected by and hosted on G2.com.
I find the support for Navori Software to be nonexistent. They have an FAQ that feels like a bible—difficult to search and understand, even with my tech background. Our use case is tough to handle because it seems like they're using old playbooks or manuals from the nineties. There's no chat or phone support; you have to repeatedly contact the rep who sold you the software to eventually get any help, which is frustrating. The admin platform is not user-friendly at all. Opening reports or media takes several steps when it should be easier to manage. The analytics are also really hard to work with; pulling useful data out is a challenge. Overall, the software is far too complex and requires specific technical details like tags and MAC addresses, making it one of the hardest I've dealt with in this digital age. Review collected by and hosted on G2.com.
Hi Juan,
Thank you for your candid feedback. We’re sorry to hear that your experience with Navori software and our support hasn’t met your expectations. We take your concerns seriously and would like the opportunity to address them directly.
Please contact us at sales@navori.com so our team can follow up and assist you.
The Navori Labs Team