--- title: Narvar Reviews meta\_title: 'Narvar Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 178 reviews by the users' company size, role or industry to find out how Narvar works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 178 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics ---

### Narvar Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **seamless integration and user-friendliness** of Narvar, enhancing customer satisfaction and support efficiency. [(58 mentions)](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854599&qs=pros-and-cons#reviews)

Users find Narvar to be **very user-friendly** , with seamless integration and effortless access to essential features. [(58 mentions)](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1855221&qs=pros-and-cons#reviews)

Users love the **easy tracking system** of Narvar, which enhances customer satisfaction and reduces service inquiries. [(49 mentions)](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854930&qs=pros-and-cons#reviews)

Users appreciate the **tracking efficiency** of Narvar, facilitating seamless order management and enhancing the post-purchase experience. [(44 mentions)](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=2056189&qs=pros-and-cons#reviews)

Users value the **customization options** in Narvar, enhancing brand experience and communication throughout the order process. [(37 mentions)](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854810&qs=pros-and-cons#reviews)

Users desire **greater customization options** in Narvar, often frustrated by reliance on support for simple adjustments. [(23 mentions)](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1855348&qs=pros-and-cons#reviews)

Users find the **limited functionality** of Narvar's marketing capabilities and tracking pages frustrating, affecting their overall experience. [(22 mentions)](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854697&qs=pros-and-cons#reviews)

Users express frustration with **poor customer support** , often needing lengthy ticket processes for troubleshooting and issue resolution. [(20 mentions)](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854828&qs=pros-and-cons#reviews)

Users find the **difficult setup** of Narvar challenging, requiring significant time and effort to navigate effectively. [(17 mentions)](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854850&qs=pros-and-cons#reviews)

Users note the **complexity of the setup** process for Narvar, requiring significant time and effort to utilize fully. [(15 mentions)](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854876&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Narvar

##### 1. Customer Experience

Users appreciate the **seamless integration and user-friendliness** of Narvar, enhancing customer satisfaction and support efficiency.
[
See 58 mentions
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854599&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent Support and Offerings, but Pricing and Reporting Could Improve"

What do you like about Narvar?

Account Rep responsiveness and availability is EXCELLENT. I also like their product offerings and service.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Efficient Shipment Tracking, Highly Recommend"

What do you like about Narvar?

I like that Narvar helps us track everything to make sure packages arrive on time, and that we can contact our Shipper if there are any issues. I also

##### 2. Ease of Use

Users find Narvar to be **very user-friendly** , with seamless integration and effortless access to essential features.
[
See 58 mentions
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1855221&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"मजबूत समर्थन के साथ आसान और प्रभावी"

What do you like about Narvar?

मुझे Narvar में इनका समर्थन अच्छा लगता है। इनके फीचर्स भी अच्छे हैं। Narvar की शुरूआती सेटअप प्रक्रिया बहुत आसान थी।

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"User friendly platform with great UX!"

What do you like about Narvar?

Narvar is very easy to configure and customize for your brand. As someone who supports many different brands, making updates is very efficient!

##### 3. Tracking

Users love the **easy tracking system** of Narvar, which enhances customer satisfaction and reduces service inquiries.
[
See 49 mentions
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854930&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"मजबूत समर्थन के साथ आसान और प्रभावी"

What do you like about Narvar?

मुझे Narvar में इनका समर्थन अच्छा लगता है। इनके फीचर्स भी अच्छे हैं। Narvar की शुरूआती सेटअप प्रक्रिया बहुत आसान थी।

 ![German R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "German R.")
GR

German R.

Mid-Market (51-1000 emp.)

4.5/5

"Good customer service, needs better EDD calculations when estimates are not provided by carriers."

What do you like about Narvar?

I like that Narvar is a stable platform used by most carriers, making it easy to onboard new carriers. Its widespread recognition as a tracking event

##### 4. Tracking Efficiency

Users appreciate the **tracking efficiency** of Narvar, facilitating seamless order management and enhancing the post-purchase experience.
[
See 44 mentions
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=2056189&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"मजबूत समर्थन के साथ आसान और प्रभावी"

What do you like about Narvar?

मुझे Narvar में इनका समर्थन अच्छा लगता है। इनके फीचर्स भी अच्छे हैं। Narvar की शुरूआती सेटअप प्रक्रिया बहुत आसान थी।

 ![German R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "German R.")
GR

German R.

Mid-Market (51-1000 emp.)

4.5/5

"Good customer service, needs better EDD calculations when estimates are not provided by carriers."

What do you like about Narvar?

I like that Narvar is a stable platform used by most carriers, making it easy to onboard new carriers. Its widespread recognition as a tracking event

##### 5. Customization

Users value the **customization options** in Narvar, enhancing brand experience and communication throughout the order process.
[
See 37 mentions
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854810&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"User friendly platform with great UX!"

What do you like about Narvar?

Narvar is very easy to configure and customize for your brand. As someone who supports many different brands, making updates is very efficient!

 ![Marie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marie R.")
MR

Marie R.

Mid-Market (51-1000 emp.)

2.5/5

"Streamlined Shipping Notifications with Customization"

What do you like about Narvar?

I like Narvar for its ability to make our templates match our website style. It's great that I can match the styles I want to use with colors and font

### 5 Cons or Disadvantages of Narvar

##### 1. Limited Customization

Users desire **greater customization options** in Narvar, often frustrated by reliance on support for simple adjustments.
[
See 23 mentions
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1855348&qs=pros-and-cons#reviews)

See Related User Reviews

TP

Thallapalli P.

Enterprise (\> 1000 emp.)

4.5/5

"Transforms Post-Purchase Updates and Returns into a Branded Experience"

What do you dislike about Narvar?

Too many tracking emails. Customers sometimes feel overwhelmed by the number of updates. Tracking pages can feel generic. For brands trying to crea

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Streamlined Returns with Intuitive Interface"

What do you dislike about Narvar?

I think the reporting in the admin portal could be improved upon to incorporate more filters and different settings that could help manipulate data at

##### 2. Limited Functionality

Users find the **limited functionality** of Narvar's marketing capabilities and tracking pages frustrating, affecting their overall experience.
[
See 22 mentions
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854697&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Streamlined Returns with Room for Improvement"

What do you dislike about Narvar?

I would say the customs feature was hard to build. The initial setup was tricky.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Returns Are Smooth, But Access & Permissions Are a Constant Headache"

What do you dislike about Narvar?

Access and permissions have been a pain—especially with dev vs production. People can look like they have full access on the admin side but still can’

##### 3. Poor Customer Support

Users express frustration with **poor customer support** , often needing lengthy ticket processes for troubleshooting and issue resolution.
[
See 20 mentions
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854828&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"मजबूत समर्थन के साथ आसान और प्रभावी"

What do you dislike about Narvar?

Narvar में कभी-कभी ईमेल और एसएमएस नहीं भेजे जाते हैं और इसका कोई अलर्ट नहीं आता है।

 ![German R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "German R.")
GR

German R.

Mid-Market (51-1000 emp.)

4.5/5

"Good customer service, needs better EDD calculations when estimates are not provided by carriers."

What do you dislike about Narvar?

We would like to be able to self serve more easily on EDD configurations for our carrier integrations. The website does not allow you to customize spe

##### 4. Difficult Setup

Users find the **difficult setup** of Narvar challenging, requiring significant time and effort to navigate effectively.
[
See 17 mentions
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854850&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Santosh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Santosh B.")
SB

Santosh B.

Enterprise (\> 1000 emp.)

4.5/5

"Consistent, Transparent Post‑Purchase Experience at Scale with Narvar"

What do you dislike about Narvar?

Narvar is clearly built for enterprise use cases, and the pricing reflects that. For teams without significant scale, it can feel expensive relative t

 ![Phillip M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phillip M.")
PM

Phillip M.

Mid-Market (51-1000 emp.)

5.0/5

"User-Friendly Platform with Outstanding Support and Revenue Growth"

What do you dislike about Narvar?

It can take a little time to get set up. It's a complex system with a lot of features, so to ensure you are making the most out of it and capitalizing

##### 5. Complexity

Users note the **complexity of the setup** process for Narvar, requiring significant time and effort to utilize fully.
[
See 15 mentions
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854876&qs=pros-and-cons#reviews)

See Related User Reviews

 ![German R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "German R.")
GR

German R.

Mid-Market (51-1000 emp.)

4.5/5

"Good customer service, needs better EDD calculations when estimates are not provided by carriers."

What do you dislike about Narvar?

We would like to be able to self serve more easily on EDD configurations for our carrier integrations. The website does not allow you to customize spe

 ![Santosh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Santosh B.")
SB

Santosh B.

Enterprise (\> 1000 emp.)

4.5/5

"Consistent, Transparent Post‑Purchase Experience at Scale with Narvar"

What do you dislike about Narvar?

Narvar is clearly built for enterprise use cases, and the pricing reflects that. For teams without significant scale, it can feel expensive relative t

 ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods")
AC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

5/4/2026

"Clear Order Tracking Transparency with Multi-Courier Updates"

5/5

What do you like best about Narvar?

It gives our customers clear, transparent visibility into their order-tracking progress. I also like that we can share updates across different transit stages while supporting multiple couriers. On top of that, it delivers a branded experience that matches the aesthetic our customers are used to receiving from us. Review collected by and hosted on G2.com.

What do you dislike about Narvar?

The current Notification History in the dashboard isn’t always accurate, so I often have to navigate back to the older version instead. Review collected by and hosted on G2.com.

What problems is Narvar solving and how is that benefiting you?

We’ve seen a reduction in WISMO inquiries, and we’re also able to proactively send product care instructions, which helps reduce inquiries even further. Review collected by and hosted on G2.com.

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8/7/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Uday Sagar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uday Sagar A.")
UA

Uday Sagar A.

Senior Software Engineer

Enterprise (\> 1000 emp.)

1/22/2026

"Seamless Returns & Tracking, But Support Response Times Could Improve"

3.5/5

What do you like best about Narvar?

Narvar provides a seamless and reliable returns and tracking experience that significantly improves customer satisfaction. The platform is intuitive, easy for both customers and internal teams to use, and offers clear visibility into every stage of the post‑purchase journey. Its automation, branded tracking pages, and efficient returns workflows reduce manual work and help us maintain a professional, consistent customer experience. Review collected by and hosted on G2.com.

What do you dislike about Narvar?

My only challenge has been getting timely support for certain issues at times. While the platform works very well overall, quicker response times or more proactive support would make the experience even better. Review collected by and hosted on G2.com.

What problems is Narvar solving and how is that benefiting you?

Narvar helps us manage returns more efficiently and provides customers with transparent, real‑time tracking updates. This reduces “Where is my order?” inquiries, lightens the workload for our support team, and improves customer trust. The centralized dashboard and automation save time, minimize errors, and streamline the overall return cycle—boosting both operational efficiency and customer satisfaction. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

WU

Wesley U.

Full Stack Developer

Enterprise (\> 1000 emp.)

4/8/2026

"Easy Integration and Custom Delivery Tracking for a Better Post-Purchase Experience"

4.5/5

What do you like best about Narvar?

Narvar has provided to integrate really easily into our platform to provide post purchase experience. Specifically we manage all our own shipping so we needed a custom delivery tracking solution that really fit our goals and they provided that. Review collected by and hosted on G2.com.

What do you dislike about Narvar?

The interface can feel a bit too simplistic, and the plug-and-play nature of our integration means there aren’t many options to fine-tune it for our specific setup. Review collected by and hosted on G2.com.

What problems is Narvar solving and how is that benefiting you?

Narvar helps us provide shipping tracking dashboards and communicate with clients through several different methods after they make a purchase. It benefits us by letting us implement these features in a very straightforward way, without a ton of extra development work. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Shyam T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shyam T.")
ST

Shyam T.

Cloud opration manager 

Enterprise (\> 1000 emp.)

3/24/2026

"Reliable Shipping Tracking and Proactive Notifications on Our Brand Domain"

4.5/5

What do you like best about Narvar?

Frankly, I think the best thing Narvar does is track shipping for you and notify customers well. As someone who works in Cloud Operations, high system uptime and API stability is important to me. Narvar is very solid there. Their IRIS platform is integrated with ours and has been able to manage our high volume sale season without any lag. Yes, the tracking page is quite clean and it lives on our own brand domain. Customers no longer need to visit carrier sites such as FedEx or DHL. This builds a lot of trust. The 'out for delivery' or delayed automated notifications do wonders to keep customers in the loop without my team needing to do manual work. Review collected by and hosted on G2.com.

What do you dislike about Narvar?

If you're a mid-market brand, the pricing is definitely on the higher side. Also pulling heavy reports for last 6 months from the backend admin dashboard can be a little slow sometimes. If you have a lot of custom requirements for returns then implementation does takes some time as well. I wish the support response was a bit faster for the Asian time zone and we often need to wait until US hours to get some complex issues resolved. Review collected by and hosted on G2.com.

What problems is Narvar solving and how is that benefiting you?

Prior to Narvar, WISMO (where is my order) calls were our biggest challenge. These calls kept our support team extremely busy. Post Narvar, these calls were down by almost 40% as customers received proactive updates on WhatsApp and Email. From a Cloud Ops standpoint, it makes our data flow easier. We simply pass through the shipment information and Narvar does all the heavy lifting. It also streamlined the returns process for us. The labels can be printed by the customers themselves now, so my backend operations are very smooth now. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Triana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Triana P.")
TP

Triana P.

Sales Operations Associate

Enterprise (\> 1000 emp.)

7/30/2026

"Easy to Navigate, Still Learning When to Activate Features"

3.5/5

What do you like best about Narvar?

New to Narvar but so far its been easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Narvar?

I have found that I am still learning the different experiences and how and when to activate them. Review collected by and hosted on G2.com.

What problems is Narvar solving and how is that benefiting you?

Less touches for our customer care team as they are able to self serve with the outgoing tracking emails. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

DW

Daryl W.

Supply chain coordinator

Veterinary

Small-Business (50 or fewer emp.)

3/18/2026

"Managing delivery updates is finally efficient"

4.5/5

What do you like best about Narvar?

I like Narvar because one thing they do is to make the process of the customers smooth once they make an order. The features can enable me to update in an organized and trustworthy way regarding shipping, delivery and returns. Linking it to our current order and carrier systems would make sure that there are correct and uniform messages. This has served to keep the customers informed, minimize frustration and enable my team to continue with other operational priorities. Review collected by and hosted on G2.com.

What do you dislike about Narvar?

The downside that I have identified with Narvar is that it takes a lot of time to tailor the notifications to very particular customer groups. The flexibility of the number of features is provided though elaborating on rules that apply to each segment occasionally makes communication slower. Review collected by and hosted on G2.com.

What problems is Narvar solving and how is that benefiting you?

Narvar can address a significant issue which was our inability to keep our customers updated once they buy a product. Prior to its use, we had to use separate emails, carrier websites, and manual updates which frequently caused confusion. The features give me an opportunity to deliver updates on tracking, delivery notification, and return instructions in the same platform. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Mid-Market (51-1000 emp.)

7/28/2025

"Enhances Customer Communication, Needs Better SMS Features"

4/5

What do you like best about Narvar?

I use Narvar for transactional emails and a returns/exchanges solution. I appreciate that it communicates properly with the customer and improves the user experience of our returns and exchanges. It's a seamless process that integrates well with the rest of our tech stack. I also like Narvar's custom solutions and the revenue that's retained with easier return methods. Revenue is our main KPI, and having Narvar as part of our logistics plans makes it valuable to us. Review collected by and hosted on G2.com.

What do you dislike about Narvar?

Their SMS features could be better and their relationship with Twilio in which the short codes are run through. This could be better Review collected by and hosted on G2.com.

What problems is Narvar solving and how is that benefiting you?

Narvar communicates properly with customers and improves the UX for returns and exchanges, making them seamless. It integrates well with our tech stack, helping retain revenue by minimizing losses from returns and cancellations. Review collected by and hosted on G2.com.

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4/13/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Phillip M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phillip M.")
PM

Phillip M.

Director of Customer Retention Marketing

Mid-Market (51-1000 emp.)

12/23/2025

"User-Friendly Platform with Outstanding Support and Revenue Growth"

5/5

What do you like best about Narvar?

They're user friendly interface ensures that it's easy to make any basic updates. They have generated a significant increase in revenue from what normally would have been basic transactional and informational emails and website visits. And their customer support team is top notch - willing to stay on and help out with any issues that may arise. Review collected by and hosted on G2.com.

What do you dislike about Narvar?

It can take a little time to get set up. It's a complex system with a lot of features, so to ensure you are making the most out of it and capitalizing on everything you can, will take some dedicated time and effort. Review collected by and hosted on G2.com.

What problems is Narvar solving and how is that benefiting you?

Giving the customer clarity on where their packages are and making the returns process a breeze. Narvar has been instrumental in our shipping, tracking, and returns process - making customer services lives easier, and even helping us turn what normally would be frustrating or transactional communications with customers, a new opportunity for upselling even more items. Narvar has generated a good revenue stream from people who have already made purchases. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Clément D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clément D.")
CD

Clément D.

E-commerce manager Europe &amp; new markets

Mid-Market (51-1000 emp.)

3/31/2026

"Great for Managing Multiple Languages and Local Experiences"

4/5

What do you like best about Narvar?

It offers the ability to manage different languages and tailor local experiences. Review collected by and hosted on G2.com.

What do you dislike about Narvar?

At times it can feel a bit messy with so many different templates, and copying or duplicating changes from one template to another isn’t always straightforward. Review collected by and hosted on G2.com.

What problems is Narvar solving and how is that benefiting you?

Narvar helps my customers track their parcel during its journey. It also offers a returns portal, which is key to ensuring a good experience, especially when it comes to returns. Review collected by and hosted on G2.com.

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6/1/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Nick R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick R.")
NR

Nick R.

Specialist

Enterprise (\> 1000 emp.)

8/3/2026

"Easy Hub and Helpful Support, But Needs More Tracking Options"

3.5/5

What do you like best about Narvar?

The ease of the hub and Customer Support. Review collected by and hosted on G2.com.

What do you dislike about Narvar?

It would be nice to have multiple tracking experiences. Review collected by and hosted on G2.com.

What problems is Narvar solving and how is that benefiting you?

Decrease customer contact and provide faster more accurate information to customers Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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##### Categories on G2

[Shipping](https://www.g2.com/categories/shipping)[Returns Management](https://www.g2.com/categories/returns-management)[Package Tracking](https://www.g2.com/categories/package-tracking)

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