N-able Take Control Reviews & Product Details

N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. N-able Take Control Plus offers: • Attended and unattended remote sessions • Fast connection in under 8 seconds • Support for Windows®, Mac®, and Linux® machines (MSPs can work from those platforms or their iOS® or Android® devices with our native app) • Customizable dashboards and reports • Effective diagnostics tools • Available branding, with tailored logos, post-session surveys, calling cards, and emails • N-able Passportal integration for automated credential injection during remote support sessions • Multiple in-session features such as file transfer, power shell access, chat, desktop customization, remote printing, etc. Take Control Plus offers 500 install agents and 10 end-user accounts—try it free for 14 days and then buy with simple online purchasing. No credit card required.

Seller

N-able

Discussions

N-able Take Control Community

Languages Supported

German, English, French, Italian, Portuguese, Spanish

Solution Type

Best-of-Breed

Overview by

Nicolae Tiganenco

Pricing

Pricing provided by N-able Take Control.

Take Control annual contract

$19

month

Take Control Plus annual contract

$45

month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 150 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

N-able Take Control Integrations

(3)

Integration information sourced from real user reviews.

N-able Take Control Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is N-able Take Control, and what problem is it built to solve?

N-able Take Control is used to connect technicians to client computers remotely so they can troubleshoot issues and provide support without being onsite. It supports both on-demand connections and access to devices that are already set up for remote support.

What languages does N-able Take Control support?

N-able Take Control supports 6 languages: English, French, German, Italian, Portuguese, and Spanish.

What company sizes and industries is N-able Take Control the best fit for?

N-able Take Control has its clearest user-reported fit among small businesses and mid-market organizations, especially those working in IT services.

Small businesses: The most represented company-size segment among positive users.
Mid-market organizations: Also represented among positive users, though less prominently than small businesses.
Information Technology and Services: The most prominent industry among positive users.

How long does it take to implement N-able Take Control across a team?

Teams commonly report getting N-able Take Control up and running in less than a day, making it a practical option when remote support access is needed quickly.

What customer support options does N-able Take Control provide, and how do users find the overall support experience?

Support is available through chat. The support experience is mixed: some users describe helpful, timely assistance, while others report difficulty getting issues resolved or receiving a response.

What is the experience like for teams switching to N-able Take Control from another tool?

Switching to N-able Take Control is often driven by lower costs, a more convenient fit with the N-able RMM environment, or a desire for straightforward remote access. It has replaced tools such as TeamViewer, LogMeIn, Splashtop, and Zoho Assist; users value consolidated access and simpler connections, though the transition can still bring trade-offs in interface polish or connection reliability.

What tools and platforms does N-able Take Control integrate with, and how do these integrations help users get more value from the product?

N-able Take Control is most often described alongside other tools in the N-able ecosystem, with Passportal also mentioned.

N-able RMM and monitoring: N-central, N-able RMM, and N-able monitoring.
Password management: Passportal.

These connections can make it easier to launch remote sessions from an existing management workflow and bring related tools closer to technicians’ day-to-day support work.

What features or capabilities could make N-able Take Control even more useful?

The most useful improvements would make remote sessions easier to manage, especially for teams supporting devices with multiple monitors.

Multi-monitor support: Make switching between displays smoother and allow technicians to view screens side by side.
Connection performance and reliability: Reduce slow connections, disconnects, and difficulty reconnecting after a reboot.
Session recording: Make automatic recording easier to use for reviewing support work.
Interface customization: Add more options to tailor the technician console and client-facing experience.

G2 reviews are authentic and verified.

Here's how.

Greg B.

sys admin

Mid-Market (51-1000 emp.)

9/5/2019

"Take Control works"

5/5

What do you like best about N-able Take Control?

it has multiple features, command prompt and reboot/reconnect are my favorite. its fast. file transfer is nice too Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

can't think of any, it works well take control Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

10/23/2019

"Great Remote Software"

5/5

What do you like best about N-able Take Control?

SolarWinds Take Control is a great remote software for everyday use. There are better options out there though. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

I have noticed when I remote in, the users screen looks blurry on my end, I can manage but still, it is a bit annoying. Review collected by and hosted on G2.com.

Will H.

Technical Support

Mid-Market (51-1000 emp.)

11/14/2018

"Great all round product"

5/5

What do you like best about N-able Take Control?

Management of users has never been easier with this product which packs every product into one easy to install agent. all features work well together and any blips/issues i have encountered have been resolved by technical support in a reasonable time frame. Option to use a live chat to speak to support is handy as you may have other customers on the line whilst facing issues. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Portal can be slow at times, web protection policies with lots of whitelist entries will take an age to load or will crash the portal entirely. Review collected by and hosted on G2.com.

Recommendations to others considering N-able Take Control:

Definitely worth picking over the cost of competitors like teamviewer. Much more easy to use and deploy. Features outweigh what other competing products I have personally used. Review collected by and hosted on G2.com.

What problems is N-able Take Control solving and how is that benefiting you?

Getting onto a machine to see what issues the customer is facing and being able to guide through any issues /training Review collected by and hosted on G2.com.

Jim T.

Director

Mid-Market (51-1000 emp.)

9/4/2019

"Take Control"

4/5

What do you like best about N-able Take Control?

Simple to use, easy access from inside N-Central Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Nothing at this time, we are pleased with Review collected by and hosted on G2.com.

Scott B.

Senior Network Engineer

Small-Business (50 or fewer emp.)

9/5/2019

"Fast, easy to use"

4.5/5

What do you like best about N-able Take Control?

Take Control gives us quick remote access without any extra agents. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

No recording of remote sessions, this is necessary Review collected by and hosted on G2.com.

Hugh M.

President

Small-Business (50 or fewer emp.)

11/13/2018

"The best Tech remote support tool!"

5/5

What do you like best about N-able Take Control?

The best feature is the ability to add computers to groups to be able to access at a later date without having to initiate contact with customer. Equally creating remote sessions on the fly with PC and Mac users. The simplicity of the applet is the best out there in my opinion! Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Limitation of the number of Technicians per license. Creating an Admin/Tech structure would increase the value of the product and ability to assign tasks to technicians. Also, the web integration could use some work. Customization and templates would be nice. Review collected by and hosted on G2.com.

Recommendations to others considering N-able Take Control:

Evaluate costs, then flexibility/usability, then cross-platform support. Review collected by and hosted on G2.com.

What problems is N-able Take Control solving and how is that benefiting you?

On the fly remote sessions, and cross platform support (smartphone, PC and Mac). Ability to provide access to technicians to specific groups and computers without exposing all clients to them. The lightweight installer and application. Review collected by and hosted on G2.com.

Matthew F.

Senior Technician / Partner

Information Technology and Services

Small-Business (50 or fewer emp.)

9/5/2019

"Critical Tool for Support"

4.5/5

What do you like best about N-able Take Control?

Saves time and eliminates truck roll. Re-mediates issues in smaller time windows for our clients. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Difficulty for a new client to self-install. Review collected by and hosted on G2.com.

Rick C.

Owner

Small-Business (50 or fewer emp.)

9/5/2019

"Take Control works Great"

5/5

What do you like best about N-able Take Control?

Take Control gets us into remote machines quickly and reliably. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

There aren't any things I dislike about it Review collected by and hosted on G2.com.

Paul L.

Nobody

Small-Business (50 or fewer emp.)

9/4/2019

"Easy to use"

4.5/5

What do you like best about N-able Take Control?

When configured one click to the end users screen Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Switching monitors is too clunky. Review collected by and hosted on G2.com.

Amirthalingam S.

Small-Business (50 or fewer emp.)

11/14/2018

"SolarWinds Take control is a great product and packed with lot of features !"

5/5

What do you like best about N-able Take Control?

The interface is clean and easy to navigate. Also quite responsive in webrowser and as a standalone. New secret vault feature for keeping password is awesome. You don’t need to purchase another product to keep all your passwords. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

I couldn’t see any dislikes yet. As Solarwinds MSP mentioned there are some more feature will be available soon. I would suggest to have take control for mobile devices. I am aware it has got some basic functionality. If we can take control a mobile device like PC or Mac then that would be awesome ! Review collected by and hosted on G2.com.