N-able Take Control Reviews & Product Details

N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. N-able Take Control Plus offers: • Attended and unattended remote sessions • Fast connection in under 8 seconds • Support for Windows®, Mac®, and Linux® machines (MSPs can work from those platforms or their iOS® or Android® devices with our native app) • Customizable dashboards and reports • Effective diagnostics tools • Available branding, with tailored logos, post-session surveys, calling cards, and emails • N-able Passportal integration for automated credential injection during remote support sessions • Multiple in-session features such as file transfer, power shell access, chat, desktop customization, remote printing, etc. Take Control Plus offers 500 install agents and 10 end-user accounts—try it free for 14 days and then buy with simple online purchasing. No credit card required.

Seller

N-able

Discussions

N-able Take Control Community

Languages Supported

German, English, French, Italian, Portuguese, Spanish

Solution Type

Best-of-Breed

Overview by

Nicolae Tiganenco

Pricing

Pricing provided by N-able Take Control.

Take Control annual contract

$19

month

Take Control Plus annual contract

$45

month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 150 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

N-able Take Control Integrations

(3)

Integration information sourced from real user reviews.

N-able Take Control Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is N-able Take Control, and what problem is it built to solve?

N-able Take Control is used to connect technicians to client computers remotely so they can troubleshoot issues and provide support without being onsite. It supports both on-demand connections and access to devices that are already set up for remote support.

What languages does N-able Take Control support?

N-able Take Control supports 6 languages: English, French, German, Italian, Portuguese, and Spanish.

What company sizes and industries is N-able Take Control the best fit for?

N-able Take Control has its clearest user-reported fit among small businesses and mid-market organizations, especially those working in IT services.

Small businesses: The most represented company-size segment among positive users.
Mid-market organizations: Also represented among positive users, though less prominently than small businesses.
Information Technology and Services: The most prominent industry among positive users.

How long does it take to implement N-able Take Control across a team?

Teams commonly report getting N-able Take Control up and running in less than a day, making it a practical option when remote support access is needed quickly.

What customer support options does N-able Take Control provide, and how do users find the overall support experience?

Support is available through chat. The support experience is mixed: some users describe helpful, timely assistance, while others report difficulty getting issues resolved or receiving a response.

What is the experience like for teams switching to N-able Take Control from another tool?

Switching to N-able Take Control is often driven by lower costs, a more convenient fit with the N-able RMM environment, or a desire for straightforward remote access. It has replaced tools such as TeamViewer, LogMeIn, Splashtop, and Zoho Assist; users value consolidated access and simpler connections, though the transition can still bring trade-offs in interface polish or connection reliability.

What tools and platforms does N-able Take Control integrate with, and how do these integrations help users get more value from the product?

N-able Take Control is most often described alongside other tools in the N-able ecosystem, with Passportal also mentioned.

N-able RMM and monitoring: N-central, N-able RMM, and N-able monitoring.
Password management: Passportal.

These connections can make it easier to launch remote sessions from an existing management workflow and bring related tools closer to technicians’ day-to-day support work.

What features or capabilities could make N-able Take Control even more useful?

The most useful improvements would make remote sessions easier to manage, especially for teams supporting devices with multiple monitors.

Multi-monitor support: Make switching between displays smoother and allow technicians to view screens side by side.
Connection performance and reliability: Reduce slow connections, disconnects, and difficulty reconnecting after a reboot.
Session recording: Make automatic recording easier to use for reviewing support work.
Interface customization: Add more options to tailor the technician console and client-facing experience.

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David P.

Small-Business (50 or fewer emp.)

9/6/2019

"Smooth experience, easy to use."

4.5/5

What do you like best about N-able Take Control?

The connection is nice and quick. It's extremely handy having PowerShell and command line access to windows based systems. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Sometimes when rebooting a system it can take a while to reconnect. There are times a new session needs to be started instead of waiting with the window open. Review collected by and hosted on G2.com.

Sean W.

Director

Enterprise (> 1000 emp.)

9/5/2019

"Consistent access to remote Systems"

5/5

What do you like best about N-able Take Control?

Prior to Ncentral upgrade/update to Take control, remote access to system was unreliable had to use secondary service (logmein) as backup for remote control. I like that The remote control is fast connections are stable and stay connected and reconnect even after interruption to network connection or system reboots. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Really have no dislike of the take control Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

9/5/2019

"Fast remote access utility"

4.5/5

What do you like best about N-able Take Control?

It connects extremely fast. I also like the file transfer capability. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Sometimes it causes serious resources issues on the machine you are connecting to. We have yet to find a rhyme or reason as to the machines it chooses. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/4/2019

"Good product, could use some work"

4/5

What do you like best about N-able Take Control?

I like that it allows me to easily connect with clients, and especially like that I'm able to connect into Terminal Services sessions with users to better assist - which isn't something that normally comes with other solutions. It's also nice to have all the extras in the additional tabs (like command line, etc) Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

It often doesn't reconnect properly, it can become uninstalled on a device and is hard to get it reinstalled and often cuts out while using it, even when on a good internet connection. Review collected by and hosted on G2.com.

Daniel Watson S.

Managing Director

Information Technology and Services

Small-Business (50 or fewer emp.)

9/5/2019

"Beats the pants off Teamviewer"

5/5

What do you like best about N-able Take Control?

It works well, is fast and has a full set of features. We ditched Teamviewer for Takecontrol because we could avoid additional per person and channel costs and it was the start of us earning MRR. Quite excited about the Passportal integration Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Nothing really. We don't have any issues with it. Review collected by and hosted on G2.com.

Shawn D.

Managed Services Engineer

Mid-Market (51-1000 emp.)

9/5/2019

"Take Control is Great!"

5/5

What do you like best about N-able Take Control?

Take control is very robust. It has a shell interface and it has FTP built right in. It's very nice. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

If we could implement a full screen feature that spans across the entire monitor. That would be great. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/26/2019

"Makes Remote Control Easy"

5/5

What do you like best about N-able Take Control?

Take Control is lightweight and easy to install. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Take Control heartbeat will fail occasionally making it hard to connect to clients. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/5/2019

"Great Remote Control software"

4/5

What do you like best about N-able Take Control?

The responsiveness of the software along with the file transfer / registry / command prompt feature is great. Customers really like the build in chat feature as well. It also deals with multiple displays wonderfully as well. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

I dislike the command prompt design with the textbox at the bottom to input commands. Unable to do tab complete etc. That is the only major thing I dislike. Review collected by and hosted on G2.com.

Craig M.

Senior Technician

Small-Business (50 or fewer emp.)

9/6/2019

"Great remote access utility"

4.5/5

What do you like best about N-able Take Control?

It's a very reliable remote access software. I've tried other applications before and none have been as reliable as Take Control. Connecting is fast and smooth. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Sometimes when rebooting a system it can take sometime to reconnect. Review collected by and hosted on G2.com.

Aaron H.

Help Desk Technician

Small-Business (50 or fewer emp.)

9/5/2019

"Great product with some amazing features on the way"

4/5

What do you like best about N-able Take Control?

Very easy and intuitive to use. Has great remote background features. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Switching between monitors can be cumbersome. Currently doesn't have a feature to lock agent input. UI integration with Solarwinds RMM is sometimes inaccurate. Review collected by and hosted on G2.com.