N-able Take Control Reviews & Product Details

N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. N-able Take Control Plus offers: • Attended and unattended remote sessions • Fast connection in under 8 seconds • Support for Windows®, Mac®, and Linux® machines (MSPs can work from those platforms or their iOS® or Android® devices with our native app) • Customizable dashboards and reports • Effective diagnostics tools • Available branding, with tailored logos, post-session surveys, calling cards, and emails • N-able Passportal integration for automated credential injection during remote support sessions • Multiple in-session features such as file transfer, power shell access, chat, desktop customization, remote printing, etc. Take Control Plus offers 500 install agents and 10 end-user accounts—try it free for 14 days and then buy with simple online purchasing. No credit card required.

Seller

N-able

Discussions

N-able Take Control Community

Languages Supported

German, English, French, Italian, Portuguese, Spanish

Solution Type

Best-of-Breed

Overview by

Nicolae Tiganenco

Pricing

Pricing provided by N-able Take Control.

Take Control annual contract

$19

month

Take Control Plus annual contract

$45

month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 150 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

N-able Take Control Integrations

(3)

Integration information sourced from real user reviews.

N-able Take Control Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is N-able Take Control, and what problem is it built to solve?

N-able Take Control is used to connect technicians to client computers remotely so they can troubleshoot issues and provide support without being onsite. It supports both on-demand connections and access to devices that are already set up for remote support.

What languages does N-able Take Control support?

N-able Take Control supports 6 languages: English, French, German, Italian, Portuguese, and Spanish.

What company sizes and industries is N-able Take Control the best fit for?

N-able Take Control has its clearest user-reported fit among small businesses and mid-market organizations, especially those working in IT services.

Small businesses: The most represented company-size segment among positive users.
Mid-market organizations: Also represented among positive users, though less prominently than small businesses.
Information Technology and Services: The most prominent industry among positive users.

How long does it take to implement N-able Take Control across a team?

Teams commonly report getting N-able Take Control up and running in less than a day, making it a practical option when remote support access is needed quickly.

What customer support options does N-able Take Control provide, and how do users find the overall support experience?

Support is available through chat. The support experience is mixed: some users describe helpful, timely assistance, while others report difficulty getting issues resolved or receiving a response.

What is the experience like for teams switching to N-able Take Control from another tool?

Switching to N-able Take Control is often driven by lower costs, a more convenient fit with the N-able RMM environment, or a desire for straightforward remote access. It has replaced tools such as TeamViewer, LogMeIn, Splashtop, and Zoho Assist; users value consolidated access and simpler connections, though the transition can still bring trade-offs in interface polish or connection reliability.

What tools and platforms does N-able Take Control integrate with, and how do these integrations help users get more value from the product?

N-able Take Control is most often described alongside other tools in the N-able ecosystem, with Passportal also mentioned.

N-able RMM and monitoring: N-central, N-able RMM, and N-able monitoring.
Password management: Passportal.

These connections can make it easier to launch remote sessions from an existing management workflow and bring related tools closer to technicians’ day-to-day support work.

What features or capabilities could make N-able Take Control even more useful?

The most useful improvements would make remote sessions easier to manage, especially for teams supporting devices with multiple monitors.

Multi-monitor support: Make switching between displays smoother and allow technicians to view screens side by side.
Connection performance and reliability: Reduce slow connections, disconnects, and difficulty reconnecting after a reboot.
Session recording: Make automatic recording easier to use for reviewing support work.
Interface customization: Add more options to tailor the technician console and client-facing experience.

G2 reviews are authentic and verified.

Here's how.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/4/2022

"Take control gives me the ability to jump on with a client with minimal interaction"

4/5

What do you like best about N-able Take Control?

The ease of jumping on a computer for a client with minimal interaction and guidance fto the user. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

The fact that an agent needs to be installed on each device, Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/5/2022

"Solid product"

4.5/5

What do you like best about N-able Take Control?

Robust product with very few issues. Great vendor support. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Connection to systems may be slower than competitors such as ScreenConnect Review collected by and hosted on G2.com.

Verified User in Information Services

Small-Business (50 or fewer emp.)

10/5/2022

"Take Control"

4.5/5

What do you like best about N-able Take Control?

The ease of connecting. Also ease of use. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

How the agent can go wonky. Somtimes it can go wonky and hard to trouleshoot. Review collected by and hosted on G2.com.

Doug E.

Owner/President

Small-Business (50 or fewer emp.)

Originally submitted 10/30/2020

"Take Control with remote management"

4.5/5

What do you like best about N-able Take Control?

I have been using Take Control since switching from Logmein and aside from the deep price savings, I am very pleased with the ease of use and the continued product improvement. Also, having 500 devices included in base price is a real plus. The product has many features and is definitely worth a look. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Not providing a msi for large rollouts. Product is a bit clunky for agentless setup in a one time help desk scenario. Also, having to use a third party app for multi-factor authentication is not ideal. Review collected by and hosted on G2.com.

Paris W.

Small-Business (50 or fewer emp.)

Originally submitted 6/13/2021

"Good msp RMM to compliment Nable with"

4/5

What do you like best about N-able Take Control?

Integration with Nable monitoring, access sessions on a terminal server Accessible to Mac's \ Linux and Windows Can send code via Email and or using a code on demand Multi Technician and can swap session between users We can protect the product with 2fa which is a must now History for Audit user Doesn't get blocked by Antivirus or need local Admin Already know the take control product from our existing RMM platform Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Pricing seems to change alot with Nable so hard to budget for People wary of Solarwinds and Nable products after the recent exploit Review collected by and hosted on G2.com.

Recommendations to others considering N-able Take Control:

It will be your Teamviewer replacement and great tool for remote access of machines you don't have your RMM installed on Review collected by and hosted on G2.com.

What problems is N-able Take Control solving and how is that benefiting you?

Accessing computers remotely via a secure platform We changed over from Teamviewer due to the cost of the Teamviewer renewal Accessing personal computers that don't have RMM tool installed Review collected by and hosted on G2.com.

Shawn M.

Systems Engineer

Mid-Market (51-1000 emp.)

11/3/2021

"A True Game Changer"

5/5

What do you like best about N-able Take Control?

The one click connect on any work station that works the first time every time without the need to type in codes or send links in emails. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

That we were not using this product years ago. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

4/5/2022

"Remote Control N-able tool"

5/5

What do you like best about N-able Take Control?

-Best thing is we can jump into server and machines with admin credential.

-We can batch up the machine to run similar updates on all of them at once Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

The Graphical User interface can be improved . Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

11/3/2021

"Take Control - MicroAge Peterborough review"

4/5

What do you like best about N-able Take Control?

The versatility of the product. I am able to remotely and securely connect to my clients to assist with operating system issues, as well as general remote work. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Occasionally the commands like CTRL+ALT+DELETE do not function as quickly as expected with client connection, and you can often be disconnected from the remote session. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers

Mid-Market (51-1000 emp.)

Originally submitted 1/27/2022

"N-ABLE review"

5/5

What do you like best about N-able Take Control?

Easy to organize and figure out. It has plenty of customizations options Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

The aesthetics of the menu are not to my liking, but that is my opinion. Review collected by and hosted on G2.com.

Mike D.

owner

Small-Business (50 or fewer emp.)

4/27/2021

"still waiting for basic features"

3/5

What do you like best about N-able Take Control?

The integration with NCentral works. IT supports 2FA. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

It's cumbersome setting up new users to give them access to control their computer for work from home situations. The multi monitor support doesn't work well. It takes a long time to connect. The cursor does not change when you're trying to run CAD software remotely. Printing through take control only works some of the time. Review collected by and hosted on G2.com.