--- title: N-able Take Control Reviews meta_title: 'N-able Take Control Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 150 reviews by the users' company size, role or industry to find out how N-able Take Control works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 150 scale: '5' date_modified: '2026-11-08' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

N-able Take Control Reviews & Product Details

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Pricing

Pricing provided by N-able Take Control.

Take Control annual contract

$19
month

Take Control Plus annual contract

$45
month
View More Pricing Information

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User Insights

Average based on 150 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

N-able Take Control Integrations

(3)
Integration information sourced from real user reviews.

N-able Take Control Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is N-able Take Control, and what problem is it built to solve?

N-able Take Control is used to connect technicians to client computers remotely so they can troubleshoot issues and provide support without being onsite. It supports both on-demand connections and access to devices that are already set up for remote support.

What languages does N-able Take Control support?

N-able Take Control supports 6 languages: English, French, German, Italian, Portuguese, and Spanish.

What company sizes and industries is N-able Take Control the best fit for?

N-able Take Control has its clearest user-reported fit among small businesses and mid-market organizations, especially those working in IT services.
  • Small businesses: The most represented company-size segment among positive users.
  • Mid-market organizations: Also represented among positive users, though less prominently than small businesses.
  • Information Technology and Services: The most prominent industry among positive users.

How long does it take to implement N-able Take Control across a team?

Teams commonly report getting N-able Take Control up and running in less than a day, making it a practical option when remote support access is needed quickly.

What customer support options does N-able Take Control provide, and how do users find the overall support experience?

Support is available through chat. The support experience is mixed: some users describe helpful, timely assistance, while others report difficulty getting issues resolved or receiving a response.

What is the experience like for teams switching to N-able Take Control from another tool?

Switching to N-able Take Control is often driven by lower costs, a more convenient fit with the N-able RMM environment, or a desire for straightforward remote access. It has replaced tools such as TeamViewer, LogMeIn, Splashtop, and Zoho Assist; users value consolidated access and simpler connections, though the transition can still bring trade-offs in interface polish or connection reliability.

What tools and platforms does N-able Take Control integrate with, and how do these integrations help users get more value from the product?

N-able Take Control is most often described alongside other tools in the N-able ecosystem, with Passportal also mentioned.
  • N-able RMM and monitoring: N-central, N-able RMM, and N-able monitoring.
  • Password management: Passportal.
These connections can make it easier to launch remote sessions from an existing management workflow and bring related tools closer to technicians’ day-to-day support work.

What features or capabilities could make N-able Take Control even more useful?

The most useful improvements would make remote sessions easier to manage, especially for teams supporting devices with multiple monitors.
  • Multi-monitor support: Make switching between displays smoother and allow technicians to view screens side by side.
  • Connection performance and reliability: Reduce slow connections, disconnects, and difficulty reconnecting after a reboot.
  • Session recording: Make automatic recording easier to use for reviewing support work.
  • Interface customization: Add more options to tailor the technician console and client-facing experience.

N-able Take Control Reviews (150)

View 2 Video Reviews
Reviews

N-able Take Control Reviews (150)

View 2 Video Reviews
4.5
150 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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RAVI K.
RK
RAVI K.
Vice President
Small-Business (50 or fewer emp.)
"Excellent service for small businesses at a competitive price"
4/5
What do you like best about N-able Take Control?

Take Control is an excellent illustration of how effectively the software works with both PC and Mac, in contrast to certain other programmes that have problems on both platforms. The console is portable and comes with a USB loaded version for ease of use. Because the subscription fee is for each technician rather than per node, a small team can be quite flexible at the fixed monthly prices. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Rebranding is not possible. Take Control does not have the same rebranding strategy as the majority of our other platforms and service offerings. Review collected by and hosted on G2.com.

Ted F.
TF
Ted F.
Jr. Systems & Endpoint Administrator
Mining & Metals
Mid-Market (51-1000 emp.)
"This makes it easy to remotely control a system in the network. VERY useful to have."
5/5
What do you like best about N-able Take Control?

We use the N-Able RMM, and as part of that software is the Take Control module. With a click or two, I am able to quickly and easily take over a remote system and do what I need. That has made it a breeze managing systems. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Honestly, I can't think of anything I dislike about it... It's a tool that assists me in doing my job. Review collected by and hosted on G2.com.

SG
Sam G.
Systems Admin
Mid-Market (51-1000 emp.)
"Not perfect, but as good as other tools"
4.5/5
What do you like best about N-able Take Control?

What I like best about N-able Take Control is the ability to remotely manage our devices with command prompt, registry edits, file transfers, without having to take over the computer for the user. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

What I dislike about N-able Take Control is that the agent has issues at times with connecting and we have to reinstall or restart services on the remote machine. Review collected by and hosted on G2.com.

☁ Diego L.
☁L
☁ Diego L.
Cloud Business Development
Small-Business (50 or fewer emp.)
"The best tool for providing remote support at all levels"
5/5
What do you like best about N-able Take Control?

Ease of use, versatility, cross-platform. Integrated with the entire N-able service ecosystem. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

concurrent licensing, I think it should stand out from the rest of the competition with a different licensing Review collected by and hosted on G2.com.

Aditya D.
AD
Aditya D.
Associate System Administrator
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"N-able Review"
4.5/5
What do you like best about N-able Take Control?

Network monitoring along with the other workstations and platforms makes it better than the rest of the monitoring tools in the market. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Longer support hours and not having a precise solution to troubleshoot the problem are the factors that need to be worked upon. Review collected by and hosted on G2.com.

ZS
Zuber S.
Enterprise (> 1000 emp.)
"N Able is far better than other Remote Desktop Support systems."
4/5
What do you like best about N-able Take Control?

Connections typically in under eight seconds, Native iOS and Android applications have no hybrid technology, Real-time session monitoring Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Currently, nothing to describe. all features seem nice. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 9/5/2019
"easy to connect"
5/5
What do you like best about N-able Take Control?

I like the fact it just works and is reliable. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Sometimes it will cause the background not to show after disconnection. Review collected by and hosted on G2.com.

JO
Joe O.
IT Consultant/Engineer
Enterprise (> 1000 emp.)
"Reliable remote connectivity solution"
4/5
What do you like best about N-able Take Control?

Very reliable. Rarely do we have issues with an agent not responding and when they are, they are usually easily fixed. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

It is a bit of a recourse hog. On older, slower devices, it really bogs down the machine. Review collected by and hosted on G2.com.

JW
Jared W.
Tier 3 network Enginner & Technical lead
Small-Business (50 or fewer emp.)
"Excellent Remote control"
5/5
What do you like best about N-able Take Control?

The ease of getting connected and the options that are presented once connected. File transferring, rebooting, etc Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Sometimes its overlooked by users who are using a MAC to switch to the mac download Review collected by and hosted on G2.com.

DM
Dipu M.
Senior system and Data Analyst
Mid-Market (51-1000 emp.)
"Works all the time. Lets you help your customers in minutes."
5/5
What do you like best about N-able Take Control?

Ease of use for our customers and our techs. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

It's slow to check in once the agent is back on line. Review collected by and hosted on G2.com.

Questions about N-able Take Control? Ask real users or explore answers from the community

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What is N-able Take Control used for?

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Pricing Options

Pricing provided by N-able Take Control.

Take Control annual contract

$19
month

Take Control Plus annual contract

$45
month
View More Pricing Information
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N-able Take Control Features
Screen Sharing
File Sharing
Session Recording
Remote Reboot
Remote Printing
Text Chat
VoIP
Data Encryption
Compliance
Categories on G2
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