N-able Take Control Reviews & Product Details

N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. N-able Take Control Plus offers: • Attended and unattended remote sessions • Fast connection in under 8 seconds • Support for Windows®, Mac®, and Linux® machines (MSPs can work from those platforms or their iOS® or Android® devices with our native app) • Customizable dashboards and reports • Effective diagnostics tools • Available branding, with tailored logos, post-session surveys, calling cards, and emails • N-able Passportal integration for automated credential injection during remote support sessions • Multiple in-session features such as file transfer, power shell access, chat, desktop customization, remote printing, etc. Take Control Plus offers 500 install agents and 10 end-user accounts—try it free for 14 days and then buy with simple online purchasing. No credit card required.

Seller

N-able

Discussions

N-able Take Control Community

Languages Supported

German, English, French, Italian, Portuguese, Spanish

Solution Type

Best-of-Breed

Overview by

Nicolae Tiganenco

Pricing

Pricing provided by N-able Take Control.

Take Control annual contract

$19

month

Take Control Plus annual contract

$45

month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 150 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

N-able Take Control Integrations

(3)

Integration information sourced from real user reviews.

N-able Take Control Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is N-able Take Control, and what problem is it built to solve?

N-able Take Control is used to connect technicians to client computers remotely so they can troubleshoot issues and provide support without being onsite. It supports both on-demand connections and access to devices that are already set up for remote support.

What languages does N-able Take Control support?

N-able Take Control supports 6 languages: English, French, German, Italian, Portuguese, and Spanish.

What company sizes and industries is N-able Take Control the best fit for?

N-able Take Control has its clearest user-reported fit among small businesses and mid-market organizations, especially those working in IT services.

Small businesses: The most represented company-size segment among positive users.
Mid-market organizations: Also represented among positive users, though less prominently than small businesses.
Information Technology and Services: The most prominent industry among positive users.

How long does it take to implement N-able Take Control across a team?

Teams commonly report getting N-able Take Control up and running in less than a day, making it a practical option when remote support access is needed quickly.

What customer support options does N-able Take Control provide, and how do users find the overall support experience?

Support is available through chat. The support experience is mixed: some users describe helpful, timely assistance, while others report difficulty getting issues resolved or receiving a response.

What is the experience like for teams switching to N-able Take Control from another tool?

Switching to N-able Take Control is often driven by lower costs, a more convenient fit with the N-able RMM environment, or a desire for straightforward remote access. It has replaced tools such as TeamViewer, LogMeIn, Splashtop, and Zoho Assist; users value consolidated access and simpler connections, though the transition can still bring trade-offs in interface polish or connection reliability.

What tools and platforms does N-able Take Control integrate with, and how do these integrations help users get more value from the product?

N-able Take Control is most often described alongside other tools in the N-able ecosystem, with Passportal also mentioned.

N-able RMM and monitoring: N-central, N-able RMM, and N-able monitoring.
Password management: Passportal.

These connections can make it easier to launch remote sessions from an existing management workflow and bring related tools closer to technicians’ day-to-day support work.

What features or capabilities could make N-able Take Control even more useful?

The most useful improvements would make remote sessions easier to manage, especially for teams supporting devices with multiple monitors.

Multi-monitor support: Make switching between displays smoother and allow technicians to view screens side by side.
Connection performance and reliability: Reduce slow connections, disconnects, and difficulty reconnecting after a reboot.
Session recording: Make automatic recording easier to use for reviewing support work.
Interface customization: Add more options to tailor the technician console and client-facing experience.

G2 reviews are authentic and verified.

Here's how.

Verified User in Human Resources

Mid-Market (51-1000 emp.)

9/5/2019

"Take Control Review"

4/5

What do you like best about N-able Take Control?

That it is easy for users to connect and for me to connect to them Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Session can be unreliable at times, resulting in users frustration Review collected by and hosted on G2.com.

Andrew B.

Small-Business (50 or fewer emp.)

11/14/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great remote control software"

5/5

What do you like best about N-able Take Control?

I can connect to the computers quickly and the connection is very stable. The client updates automatically saving time. I can transfer files directly to and from the computer enabling quicker patching of software. The clients are all easily managed from the central console. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Sometimes on older computers the software can be a little resource heavy. Other than that the software works superbly. Review collected by and hosted on G2.com.

Recommendations to others considering N-able Take Control:

For a remote support company the simplicity of the console is excellent and offers genuinely useful tools that make the job easier. Jobs can be transferred between technicians which is a great bonus. If the remote user has poor internet speed the connection quality can be easily adjusted to use less bandwidth. Review collected by and hosted on G2.com.

What problems is N-able Take Control solving and how is that benefiting you?

Day to day problems fixed, from cannot print, cannot email or cannot access server. I can update software remotely, and then restart and software automatically reconnects. Review collected by and hosted on G2.com.

John Paul H.

Managing Director

Information Technology and Services

Small-Business (50 or fewer emp.)

11/13/2018

"Excellent!"

5/5

What do you like best about N-able Take Control?

I perform at least 30 sessions a day with approx 3X the amount of money I would make if I was calling to sites to perform traditional IT services. We charge a minimum connection fee and the client is happy to pay and be back working within a short time rather that waiting for next day service Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

I do not have any dislikes - I am very pleased Review collected by and hosted on G2.com.

Recommendations to others considering N-able Take Control:

Take Control and Take the leap into a great product! you wont regret it. Review collected by and hosted on G2.com.

What problems is N-able Take Control solving and how is that benefiting you?

I am improving cash flow and providing prompt response times - My clients always reccomend our services to other business contacts Review collected by and hosted on G2.com.

Victory H.

Owner

Computer Hardware

Small-Business (50 or fewer emp.)

11/13/2018

"Seems to be an improvement"

5/5

What do you like best about N-able Take Control?

I do like the change in the name - it seems to be very similar Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

We do dislike that you aren't automatically logged out. Sometimes a staff member will forget to logout before leaving for the day, then we have to go through everybody's computer figuring out who is still logged in so the next person can log in.. I wish after a certain amount of time of inactivity, it just automatically logged out. Review collected by and hosted on G2.com.

Paulo P.

Paulo Pinto

Small-Business (50 or fewer emp.)

11/14/2018

"Best remote control software"

5/5

What do you like best about N-able Take Control?

Easy to use and fast. Can transfer files to remote computer. We can have all of our clients' computers ready to access with a click of a button. With the new web interface, we can remote access our clients from anywhere without the need of installing any software. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Sometimes there are some resolution issues with remote access. Remote access from mobile devices is not available yet. Remote access to iOS devices is not possible. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/5/2019

"Take Control"

5/5

What do you like best about N-able Take Control?

Very easy to use. Functional. Fits our needs. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Mobile has some issues on iOS and doesn't allow control, only viewing. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/5/2019

"Great easy to use convenient product"

5/5

What do you like best about N-able Take Control?

Ease of use integrated into the N-able product Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

There's nothing I actually dislike in this product Review collected by and hosted on G2.com.

Jim G.

Sr. Systems Engineer

Small-Business (50 or fewer emp.)

11/9/2018

"Great remote access tool"

5/5

What do you like best about N-able Take Control?

This tool is very easy to use. Quick setup and you are off and running. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

It would be nice to see multiple screens at the same time. When you have someone with 3 or more screens, you have to constantly bounce around to get on the screen where they run each program. Review collected by and hosted on G2.com.

Daniel S.

Owner

Small-Business (50 or fewer emp.)

11/10/2018

"Excellent Platform for remote support"

5/5

What do you like best about N-able Take Control?

Able to perform complete support operations required by customers with minimal impact on the customer since it provides complete admin control. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

That it logs out the user session whenever accessing the app on another device (i.e. doing remote support using a pc, then need to start another session while away from the pc using a phone or tablet. Review collected by and hosted on G2.com.

Recommendations to others considering N-able Take Control:

Try it and you will like it in my opinion. Review collected by and hosted on G2.com.

What problems is N-able Take Control solving and how is that benefiting you?

Keeping systems updated and running smoothly, providing remote support live or unattended with customer for issues they are experiencing. Review collected by and hosted on G2.com.

Igor C.

Support

Small-Business (50 or fewer emp.)

11/9/2018

"Amazing Support Tool"

5/5

What do you like best about N-able Take Control?

Take control has awesome features for monitoring. It helps a lot when you need to keep an eye on your VIP clients. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

The web version of the console still lacks some features like the Wake-on-LAN command. But overall it's pretty good Review collected by and hosted on G2.com.

Recommendations to others considering N-able Take Control:

General improvements on the web platform, like addition of the Wake-on-LAN feature Review collected by and hosted on G2.com.

What problems is N-able Take Control solving and how is that benefiting you?

It provides instant and fast remote access to all clients. This instant and easy access is what makes my company stand out when it comes to remote support. Review collected by and hosted on G2.com.