--- title: MyQ Reviews meta_title: 'MyQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 125 reviews by the users' company size, role or industry to find out how MyQ works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 125 scale: '5' date_modified: '2026-08-12' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # MyQ Reviews **Vendor:** MyQ **Category:** [Print Management Solutions](https://www.g2.com/categories/print-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 125 ## About MyQ MyQ develops print management solutions designed to make printing personalized, secure, and cost-effective. MyQ X features an intuitive user interface that supports deep personalization, allowing users to complete everyday tasks quickly through one-click actions. Powerful document workflows streamline scanning through smart automation, while advanced accounting and reporting tools provide clear insight into print costs and usage. MyQ Roger, a public cloud solution, allows users to browse cloud storages, print documents anytime from anywhere, and create customized scanning workflows that can even be triggered by voice commands. MyQ Roger turns a smartphone into a portable digital office, enabling documents handling from anywhere with an internet connection. Built on a public cloud architecture, MyQ Roger always delivers high availability and supports organizations of any size on their digital transformation journey. ## MyQ Pros & Cons **What users like:** - Users appreciate the **simplicity of use** in MyQ, enjoying easy access and integration features. (40 reviews) - Users appreciate the **flexibility and user-friendly interface** of MyQ, enhancing their overall printing experience. (19 reviews) - Users appreciate the **easy setup** of MyQ, making installation and configuration straightforward and user-friendly. (17 reviews) - Users praise the **user-friendly interface** of MyQ, appreciating its ease of use and intuitive design. (16 reviews) - Users appreciate the **efficient management capabilities** of MyQ, simplifying printer oversight and enhancing workflow integration. (12 reviews) - Users commend the **excellent customer support** from MyQ, enhancing their overall experience with the product. (11 reviews) - Easy Integrations (11 reviews) - Security (11 reviews) - Setup Ease (10 reviews) - Integrations (8 reviews) **What users dislike:** - Users are frustrated by the **missing features** like Linux support and encryption for scanned documents in MyQ. (5 reviews) - Users report **printing issues** with MyQ, including delays for single prints and challenges with imported groups. (5 reviews) - Users face **compatibility issues** with MyQ, especially with Konica Minolta and device restrictions. (4 reviews) - Users feel limited by the **lack of customization options** in MyQ, especially for server installations and layouts. (4 reviews) - Users note the **limited reporting capabilities** of MyQ, suggesting improvements for better functionality and versatility. (4 reviews) - Poor Reporting (4 reviews) - Technical Glitches (4 reviews) - Users face **driver compatibility issues** with MyQ, particularly with Oki and Konica Minolta printers in mixed environments. (3 reviews) - Update Issues (3 reviews) - Installation Issues (2 reviews) ## MyQ Reviews ### 1. MyQ is very easy to use for both admins and end users. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about MyQ?** Installation is straightforward, and management helps minimize waste while providing a secure and follow-me printing experience. Support is highly appreciated. **What do you dislike about MyQ?** On the MyQ X there is not much that I would change but on the Roger I would like to be able to create terminal layouts. **What problems is MyQ solving and how is that benefiting you?** It primarily solves problems for me that were otherwise a problem on user PCs, such as a large number of drivers, locations for scanning, etc. **Official Response from MyQ Solution:** > Thank you for your positive feedback! We're happy to hear that MyQ has helped minimize waste and provided a secure printing experience. We appreciate your input about the MyQ X and Roger, and we will take this into account for future enhancements. ### 2. Secure Printing **Rating:** 4.5/5.0 stars **Reviewed by:** sunil p. | Senior Executive, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about MyQ?** Secure Printing, Print Wastage reduce **What do you dislike about MyQ?** when user take more print that time it will need to wait **What problems is MyQ solving and how is that benefiting you?** Secure Printing & Printing Wastage reduce also cost effective **Official Response from MyQ Solution:** > We're glad to hear that you appreciate the secure printing and reduction in print wastage that MyQ provides. ### 3. Extremely Good Software **Rating:** 5.0/5.0 stars **Reviewed by:** Yash C. | Implementation engineet, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Ease of installation Option for printing **What do you dislike about MyQ?** list of printers compatible with myq the option for retrieving print jobs **What problems is MyQ solving and how is that benefiting you?** print managment ease of installtion configuration and deployment **Official Response from MyQ Solution:** > Thank you for your positive feedback! We are pleased to hear that you find MyQ's ease of installation and print management beneficial. We are constantly working to enhance the compatibility of printers. ### 4. Print Management **Rating:** 4.0/5.0 stars **Reviewed by:** Sapan S. | Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Print Management, User print tracking alos color print restriction **What do you dislike about MyQ?** Service Stop some times also done some report work manually. **What problems is MyQ solving and how is that benefiting you?** User Print Tracking, Colour print restriction **Official Response from MyQ Solution:** > We appreciate your positive feedback on the user print tracking and color print restriction features. We understand the frustration caused by service interruptions and manual report work. Our team is dedicated to addressing these issues and enhancing the overall user experience. ### 5. Really easy to use and implement **Rating:** 5.0/5.0 stars **Reviewed by:** Claudio C. | Software and Solutions Product Specialist & Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about MyQ?** Ease of use and configuration and graphic appearance **What do you dislike about MyQ?** There is nothing I don't like........... **What problems is MyQ solving and how is that benefiting you?** Centralized management of printing and scanning. Control of printer usage and secure access **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to use and configure. Our goal is to provide a user-friendly experience for our customers. ### 6. MYQ Review **Rating:** 5.0/5.0 stars **Reviewed by:** sankar t. | Senior System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about MyQ?** Best support MYQ in all the time Easy to handle ,user compatability Easy of implementation Easy of Intergration freqency of use **What do you dislike about MyQ?** Graphicas interface need to improve always internet Required for licesnse to be active **What problems is MyQ solving and how is that benefiting you?** Common Print Que Assening Monitoring print usage Automatic email Notification Centerlized print Managment Easy to access printer any where by user **Official Response from MyQ Solution:** > We are glad to hear that you find our support to be the best and that MyQ is easy to handle and integrate. Thank you for your feedback! ### 7. Pre-Sale Engineer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2022 **What do you like best about MyQ?** 1- Flexibility and compatibility with most models 2- Diversity of outcomes and outputs 3- The simplicity of the user interface, which helps anyone to use it. **What do you dislike about MyQ?** 1- Incompatibility with Konica machines. 2-The absence of a service module, which makes the application not integrated and leaves the client needing another software to control the printing environment **What problems is MyQ solving and how is that benefiting you?** N/A **Official Response from MyQ Solution:** > We're glad to hear that you appreciate the flexibility and compatibility of MyQ with most models. We strive to provide a user-friendly interface and diverse outcomes to meet our customers' needs. ### 8. MyQ- my satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** alon c. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about MyQ?** The new era of printing is here. Modern user inrface feets automaticlly to indvidual user. easy identification with smartphones. easy and smart scanning capabilities. easy to install amd to manage. Great value for money. **What do you dislike about MyQ?** importing data from Sql database for reports **What problems is MyQ solving and how is that benefiting you?** security of the documents. green printing. fast scanning. accurate reports **Official Response from MyQ Solution:** > We're glad to hear that you are enjoying the modern user interface and the easy identification with smartphones. We're constantly working to improve our features and user experience. ### 9. A cool Interface with an excellent GUI, hekps to operate easily **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Simple to understand and use, easy implementation and maintenance. **What do you dislike about MyQ?** A concern is to develop a tool/Pkg to float the printer drivers on Win/MAC environments **What problems is MyQ solving and how is that benefiting you?** A centralised report minimises the paperwork and easily tracks the usage. Follow-me print helps frequent travellers and avoids IT dependency. Device management and auto alerts help with consumable replenishment. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ! ### 10. MyQ Server **Rating:** 5.0/5.0 stars **Reviewed by:** Dzevad D. | Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about MyQ?** A very simple monitoring and management of printers and printing in an organization. **What do you dislike about MyQ?** In our daily work, we have not noticed any major issues with the software's performance. **What problems is MyQ solving and how is that benefiting you?** It has reduced the costs we previously incurred due to non-centralized printing and made it easier for us to install and configure printers within our network. **Official Response from MyQ Solution:** > Thank you for your review! We’re thrilled to hear that MyQ simplifies printer monitoring and management for your organization. It’s rewarding to know it has helped reduce costs and streamline printer setup. Your positive feedback inspires us to keep delivering reliable solutions. Thanks for trusting MyQ! ### 11. We use MyQ for last 7 years and it is an excellent solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mahesh B. | Solution Sales Manager- Managed Print Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** User-friendly and more features compared to other print management solutions **What do you dislike about MyQ?** We never noticed any downsides of MyQ as it meets all our requirements and every version release provides us with great features **What problems is MyQ solving and how is that benefiting you?** MyQ help us in reducing the print wastage while providing personal home screen as per user preference **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. We're glad to hear that it has met all your requirements and continues to provide great features with each new release. ### 12. Easy of Access **Rating:** 4.5/5.0 stars **Reviewed by:** Athanasios L. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about MyQ?** Easy of Access , Easy Intergration, Reports **What do you dislike about MyQ?** Mail queue stacks, admin panel ,nothing else **What problems is MyQ solving and how is that benefiting you?** Scan to email and print **Official Response from MyQ Solution:** > Dear Athanasios, thank you for your feedback! We’re pleased you appreciate MyQ’s easy access, integration, and reporting features. We’ve noted your input on mail queue stacks and the admin panel for improvement. We will share that info internally for further investigation. Thanks a lot for choosing us! ### 13. Highest user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about MyQ?** cool design and easy authentication and the user web interface **What do you dislike about MyQ?** I do not have any points to dislike myq, one thing the option to exclude COPY/SCAn from restriction should be optional **What problems is MyQ solving and how is that benefiting you?** reports, consumable and device alerts **Official Response from MyQ Solution:** > Thank you for your positive feedback about MyQ! ### 14. serving purpose **Rating:** 5.0/5.0 stars **Reviewed by:** patrick m. | Technical support lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Tonner level status alerts easy to get printer status Cost reduction reduced wastage **What do you dislike about MyQ?** Frequent errors that sometimes are difficult to address Can only be implemented on Kyocera products **What problems is MyQ solving and how is that benefiting you?** centrally Management of printers in large organisation **Official Response from MyQ Solution:** > Thank you for sharing your positive experience . Your feedback is valuable to us and we will strive to enhance the overall performance of MyQ. ### 15. Very useful and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ibrahim S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about MyQ?** Myq system is powerful tools for monitor the usage of printing operation with full report capabilities **What do you dislike about MyQ?** Login screen needs improvement in response time **What problems is MyQ solving and how is that benefiting you?** Centralization **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ useful and easy to use! We appreciate your feedback about the login screen and will definitely take it into consideration for future improvements. ### 16. We are dealing with MyQ since several years and we are the proper support. **Rating:** 5.0/5.0 stars **Reviewed by:** Oussama N. | National Service Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Easy to use for end quick support when we have a critical issues. **What do you dislike about MyQ?** The prices little high comparing with competitors **What problems is MyQ solving and how is that benefiting you?** Easley providing us a print out about each printer's counter **Official Response from MyQ Solution:** > Thank you for your continued support over the years! We're glad to hear that you find MyQ easy to use and appreciate our quick support for critical issues. We understand your concern about pricing and are constantly evaluating our offerings to ensure we provide the best value for our customers. ### 17. Wonderful and distinctive that meets all needs **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | It, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** The support 24/24 hours Wonderful treatment from the technical support department **What do you dislike about MyQ?** nothing The program friendly the time always available **What problems is MyQ solving and how is that benefiting you?** Full control for all the divice With Arabic and English language **Official Response from MyQ Solution:** > We are thrilled to hear that you are satisfied with our 24/7 technical support and find our program user-friendly. Thank you for your positive feedback! ### 18. Good overall but missing features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about MyQ?** Easy to setup and manage. Fast deployment in MS only ecosystem. **What do you dislike about MyQ?** No linux based server instalation. No option to Easy scan to non-MS SMB share. **What problems is MyQ solving and how is that benefiting you?** Optimal printing expenses and billing for third party users. **Official Response from MyQ Solution:** > Thank you for sharing your experience with MyQ. We're pleased to hear that you find it easy to set up and manage, with fast deployment in a Microsoft-only ecosystem. We understand your frustration with the lack of Linux-based server installation and the inability to easily scan to non-MS SMB shares. Your feedback is valuable to us, and we will use it to improve our product for all users. ### 19. MYQ is truly a suitable platform for secure and controlled printing. **Rating:** 5.0/5.0 stars **Reviewed by:** Primož K. | it engineer, myq decision maker, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about MyQ?** simple user login, user control, secure printing **What do you dislike about MyQ?** the program itself did not show any errors at our level **What problems is MyQ solving and how is that benefiting you?** we use it to control the users themselves, secure printing with secure user login (data theft)... **Official Response from MyQ Solution:** > Dear Primož, thank you for your review! We’re pleased to hear that MyQ’s user control, secure printing, and simple login have met your expectations. It’s great to know the platform runs smoothly for you. Your feedback inspires us to keep delivering secure and reliable solutions. Thanks for choosing MyQ! ### 20. Good MDS Soution **Rating:** 4.5/5.0 stars **Reviewed by:** Devendrs S. | Techinal support, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about MyQ?** Instalation and configuration very easy in trouble shooting **What do you dislike about MyQ?** Nothing at presentvits look very easy and good in all respect **What problems is MyQ solving and how is that benefiting you?** Easy to control with single dash borad **Official Response from MyQ Solution:** > Thank you for your positive feedback! We're happy to hear that you find MyQ easy to use and beneficial in controlling your system. ### 21. Best MPS software **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed A. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about MyQ?** Easy customization and compatibility with most of brands **What do you dislike about MyQ?** Compatibility with Konica Minolta specially in mixed print fleet **What problems is MyQ solving and how is that benefiting you?** Secure print and best management for the fleet **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to customize and compatible with most brands. We understand your frustration with compatibility with Konica Minolta in mixed print fleets and we are continuously working to improve compatibility with all brands. ### 22. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about MyQ?** What I like most is the simplicity of use. **What do you dislike about MyQ?** I have no comments for MyQ software. It is all OK. **What problems is MyQ solving and how is that benefiting you?** Using one driver on the print server for all MFP devices. **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to use. Thank you for your positive feedback! ### 23. the have fulfilled the customer’s expectations with MYQ support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Ease of use and it features, customisation **What do you dislike about MyQ?** I think the need is fulfilled and has no issues **What problems is MyQ solving and how is that benefiting you?** All print related management and support **Official Response from MyQ Solution:** > Thank you for your feedback! We're happy to hear that MyQ has fulfilled your needs and that you have no issues with it. ### 24. Very good software **Rating:** 5.0/5.0 stars **Reviewed by:** VISHNU HARI A. | Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2024 **What do you like best about MyQ?** Best software for print management accounting. **What do you dislike about MyQ?** All features of myq are good. Myq providing updates according to requirements. **What problems is MyQ solving and how is that benefiting you?** Print management accounting **Official Response from MyQ Solution:** > Thank you for your review! We're happy to hear that you are satisfied with all the features of MyQ and that it is meeting your requirements. ### 25. Very simple tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about MyQ?** When I print a document, it only prints it when I log in to the device. This prevents the document from being stolen or viewed. Ease of Use. Ease of Implemention and of cours number of Features. **What do you dislike about MyQ?** I actually don't have a bad experience, so I couldn't point out any bad things. **What problems is MyQ solving and how is that benefiting you?** MYQ primarily solved the problem of printing pages on the device. **Official Response from MyQ Solution:** > Thank you for sharing your experience! It’s great to hear that MyQ’s secure printing and user-friendly setup are making a difference for you. Knowing it’s been a smooth and reliable solution for your needs is truly rewarding. We’re grateful for your support—thanks for trusting MyQ! ### 26. User-Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Ceren Y. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about MyQ?** Very easy to follow flow for everyone! My bussines working flow is speeding up in daily routine, my costumer is happier. Just want to say thanks. Also great customer service! **What do you dislike about MyQ?** It's great! Nothing to dislike but brand could easier to find the app and educational materials. **What problems is MyQ solving and how is that benefiting you?** It solves the long lines, waiting and unhappy customers, complex flow **Official Response from MyQ Solution:** > We're thrilled to hear that MyQ has helped to speed up your business flow and make your customers happier! We appreciate your feedback and are glad to hear that you find our customer service great. ### 27. Network admin **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about MyQ?** Simple, yet very effective with work managment **What do you dislike about MyQ?** Can't really point out anything bad regarding MyQ **What problems is MyQ solving and how is that benefiting you?** MyQ is helping me most with mangament. **Official Response from MyQ Solution:** > Thank you for your feedback! We’re glad to hear that MyQ supports your work management needs effectively. It’s great to know the platform is meeting your expectations and making a positive impact. Your support means a lot to us—thanks for choosing MyQ! ### 28. Helpfull and knowledgeable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about MyQ?** Most features are very helpfull and I can go back what have miss on monitoring **What do you dislike about MyQ?** The integration of updates to the devices, one issue solve another comes **What problems is MyQ solving and how is that benefiting you?** Prohibits user unwanted print outs Close monitoring on every user **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ helpful and that it allows you to monitor and track activities effectively. We understand the frustration with integration updates and we are constantly working to improve the user experience. Your feedback is valuable in helping us make these improvements. ### 29. Secure and fast service **Rating:** 5.0/5.0 stars **Reviewed by:** Martin M. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about MyQ?** I like their user-friendly their interface, fast and secure service with excellent customer support. **What do you dislike about MyQ?** Nothing to tell at the moment. Everything looks great! **What problems is MyQ solving and how is that benefiting you?** First and foremost, It saves time, and risk of disclosing your information. **Official Response from MyQ Solution:** > Thank you for your positive feedback! We're glad to hear that you have not encountered any issues with our service and that everything looks great to you. ### 30. Ultimate ease of use with ALL DESIRED features **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed H. | Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about MyQ?** Very easy to use on all levels, Installation, Administration, Power User, End User has all features that should be in a Printing Management Systems constantly and actively updating to add more enhanced features and new features very adaptable to users requests And After 2 Years of using MyQ X, I'm liking it more and more and strongly suggest it to others **What do you dislike about MyQ?** constantly and actively updating to add more enhanced features and new features Fleet management, however the current features are nice but still needs more details and enhancements **What problems is MyQ solving and how is that benefiting you?** Waste reduction, User Control, Printing Fleet Management, Secure printing using Watermarks, printing roaming, printing access control, quota **Official Response from MyQ Solution:** > Thank you very much for your review, Mohamed. ### 31. My experience is superb **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2024 **What do you like best about MyQ?** Print monitoring, automatically cost and quata control , secure print etc. **What do you dislike about MyQ?** Till now no reason to dislike myq from myself **What problems is MyQ solving and how is that benefiting you?** Till now not required any support **Official Response from MyQ Solution:** > Thank you for your positive feedback! We're glad to hear that you haven't encountered any issues with MyQ and that it's meeting your needs. ### 32. Great, Flexible Product with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Steve B. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about MyQ?** Easy to setup. Has multiple functions allowing for flexibily of setup Support is always great **What do you dislike about MyQ?** Could use a MAC server version. Missed some opportunities because of needing a windows PC to implement. **What problems is MyQ solving and how is that benefiting you?** Saving paper waste, allowing freedom for users to go to any device to get print jobs, project and team management, custom reporting, simple setup **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to set up and flexible, and that you've had a great experience with our support team. We appreciate your feedback about the need for a MAC server version and will take it into consideration for future updates. ### 33. Great product very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jerome B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about MyQ?** The functionality of the software and the process of how easy it is to use **What do you dislike about MyQ?** Nothing to think of at the moment great product **What problems is MyQ solving and how is that benefiting you?** Follow me printing and user scanning **Official Response from MyQ Solution:** > We're thrilled to hear that you find MyQ to be user-friendly and functional! We strive to provide a seamless experience for our customers. ### 34. MyQ reveiw **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about MyQ?** Support from our contact is superb. The software itself has all the great features that our customers have requested plus more. **What do you dislike about MyQ?** Some of the print queue properties are a bit strange, such as the way deligated printing is handled. **What problems is MyQ solving and how is that benefiting you?** We are able to position MyQ in a much more cost effective and strategic manner than some other print management software offerings. **Official Response from MyQ Solution:** > Thank you for your positive comments about our support and the software features. We understand your concerns about the print queue properties and will work to enhance the deligated printing process for a better user experience. ### 35. Best FollowMe Solution - MyQ X- **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin M. | Consulting and sales of software solutions and IT administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about MyQ?** What is most convincing about the MyQ is its simple and ingenious administration and its performance. We use the MyQ for pull printing, accounting and security of the printers and multifunction devices. **What do you dislike about MyQ?** So far, the solution has been convincing in all requirements, so that there is nothing negative. The only improvement I wish for would be that, as an administrator, you could customize the administrator interface. To hide unneeded functions. In other words, if you don't need Voucher, you can hide it. This would improve the administration again. Otherwise there is no wish for improvement, since the MyQ has everything you need. **Recommendations to others considering MyQ:** I encourage anyone looking for a FollowMe solution to take a look at the MyQ X. It is also possible to test the solution for 60 days free of charge. Then I don't know anyone who hasn't opted for the MyQ X solution. **What problems is MyQ solving and how is that benefiting you?** With the introduction of the MyQ, the security of the unprotected printers and copiers is eliminated, since they can only be unlocked through authentication. At the same time, the print volume is reduced because accidental expressions and incorrect expressions are no longer printed. Due to the possibility to register at any copier to pick up or scan its printouts, the downtimes in the event of a copier defect are zero. **Official Response from MyQ Solution:** > We're delighted to hear that MyQ has helped eliminate security concerns and reduce print volume for your organization. We will continue to work on improving the administrator interface based on your feedback. ### 36. Flexible product and excellent support ! **Rating:** 4.5/5.0 stars **Reviewed by:** Abdelhaye K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about MyQ?** I have been using MyQ for my partners and their customers with lot of integrations, it's flexible, easy and secure. And the support team and process are outstanding!! **What do you dislike about MyQ?** It has been taken care of in the latest versions :) **What problems is MyQ solving and how is that benefiting you?** Secure print and use of MFPs, customizable interfaces, integrqbility withbcorporate it platforms like AD and professional cards, reporting.. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ! We're glad to hear that the latest versions have addressed any previous dislikes. We appreciate your support! ### 37. Cost-efficient and climate-friendly solution **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander L. | IT-Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about MyQ?** The simple and intuitive user interface provides an incredible benefit to the dynamic demand of modern companies. Changes and Additions can be made fast and easily and therefore cheap while at the same time offering powerful tools to save time for your companies employees. **What do you dislike about MyQ?** Unfortunately, not all manufacturers are supported with the full range of functionalities yet, but the solution has already grown in its compatibility quite a lot and continues to do so. **What problems is MyQ solving and how is that benefiting you?** We are an IT service provider and have had many positive experiences with MyQ X so far. It is versatile and fully meets the expectations of solutions in this segment. Very good support, very good price-performance ratio and not tied to any manufacturer. This means that you can also work in mixed environments without any problems, which is unusual for a solution of this kind. The new UI is very well designed and offers a very good overview of all relevant information in your printing environment. **Official Response from MyQ Solution:** > Thank you for your positive feedback on the simple and intuitive user interface of MyQ. We are continuously working to expand our compatibility with manufacturers to provide a more comprehensive solution. ### 38. after setting it works by itself, requires a minimum of interventions, you only add paper and toner **Rating:** 4.0/5.0 stars **Reviewed by:** Lubomir D. | IT administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about MyQ?** simple user-friendly administration, possibility of selective synchronization of users from AD, automation of processes, simple identification of users via PIN, automatic evaluation of consumption according to the organizational structure **What do you dislike about MyQ?** not all printer manufacturers provide an interface to their printers for MyQ, which unfortunately limits full control via MyQ, we have printers from 2 manufacturers and unfortunately only Kyocera has full support, Xerox does not, so you have to choose the ones that have support when buying new printers - you simplify life :-) **What problems is MyQ solving and how is that benefiting you?** MyQ simplifies the usual office routine (print, scan, copying documents) for your users and simplifies the work of administrators because you are able to set up simple tasks run with a single key on the control panel - no complicated printer control panel settings, which will be appreciated especially by your users **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. We appreciate your feedback on the user-friendly administration and the automation of processes. We understand the challenge with printer support and are working to improve compatibility with more manufacturers. ### 39. Easy to configue, huge functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel G. | Software & Aftersales Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about MyQ?** MyQ is installed in a few minutes and the post-configuration is quite simple. It is so easy to implement your business-workflows into this solution, that you'll rethink what you can do next. **What do you dislike about MyQ?** MyQ has still some small features missing. But as I have become known of the history of the versions, this product will grow and the field feedback, if the business case is good, things will be implemented for sure. **What problems is MyQ solving and how is that benefiting you?** GDPR compliance is checkmarked in any maneer (printing, scanning and analytics data) The users can easily use "their workflows" because the display is agile through rights management. You can reduce your print fleet as you can get your jobs on any device, which is attached to the system. A broken device is also no longer a big problem through this. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. ### 40. Metito's recommendation on the MyQ Application **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant M. | Manager IT Infrastructure & Support Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about MyQ?** We like the product for its simplicity, availability of competent people to support the product & MyQ support when issues come up. **What do you dislike about MyQ?** The only issue we have experienced is the slow response on the Printer panel with logging in & out and that also has improved in the newer versions. **Recommendations to others considering MyQ:** Great Product, Great Support & always innovating. **What problems is MyQ solving and how is that benefiting you?** It dramatically bought down paper wastage and forced people to look at what they are printing and if that is required. **Official Response from MyQ Solution:** > Thank you for your positive feedback! We're glad to hear that MyQ has helped reduce paper wastage and encouraged more mindful printing. We appreciate your support and are committed to providing great products and support. ### 41. AGS92 company **Rating:** 5.0/5.0 stars **Reviewed by:** Lubomír H. | SysAdmin - IT administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about MyQ?** A hassle-free system that handles company-wide printing, toner ordering, reporting, etc. PIN for user login, scanning, mass printing and copying, sending to email **What do you dislike about MyQ?** So far, we have not found any disadvantages, we have one server, where we have various services and MyQ fits perfectly there, so far we are absolutely satisfied **What problems is MyQ solving and how is that benefiting you?** Mass scanning and printing, digitization of invoices, reporting and supervision of user printing, consumption of printing material. Print speed, transparency and security have increased **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. ### 42. MyQ: Ultimate Printer Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed M. | IT APPLICATION LEAD, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about MyQ?** We use for all Ricoh printers in the organization. Ease of Use. Admin Management for multiple locations. Huge savings in paper stationary budget. Compared to its competitors it is very ahead in the game. **What do you dislike about MyQ?** More options in Report generation. Add more parameters for report generation. The appliation works without issue. AS mentioned more options in reports. Especially average count. **Recommendations to others considering MyQ:** MyQ is best for Paper Management and more for control of priniting in the organization. **What problems is MyQ solving and how is that benefiting you?** The major problem resolved is the wastage of paper by unwanted printing. This has considerably reduced our printing paper requirement and budget. Printer performance has been more efficient. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. We're glad to hear that it has helped in reducing paper wastage and improving printer performance. We'll definitely take your suggestions for enhancing report generation into account. ### 43. A very good solution for Print Management **Rating:** 4.5/5.0 stars **Reviewed by:** Dan G. | Presales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about MyQ?** Easy to implement User friendly Reliable Could be used in mixed fleets Easy integration with LDAP applications A large number of predefined reports Good control of the fleet **What do you dislike about MyQ?** Some limitations in the settings for the scanning function Some limitations in the projects search **What problems is MyQ solving and how is that benefiting you?** Very good security of the printing process Cost control Automatic reporting Optimize the print volume Reduce print costs Split more accurate the costs **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to implement and user-friendly, with reliable integration and a large number of predefined reports. ### 44. MyQ X - a practical and reliable tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about MyQ?** Large options for settings and customization. Synchronize users with the domain. Reports. A large amount of information when determining the number and type of devices for a new public tender. Info about the use and non-use of devices due to the transfer of devices, etc. **What do you dislike about MyQ?** I don't know anything yet. We have fine-tuned all the minor drone issues with the settings. **Recommendations to others considering MyQ:** To the press release - I recommend. **What problems is MyQ solving and how is that benefiting you?** When increasing the number of employees in the organization, I didn't have to buy additional printers. I just made a few relocations of printers. I needed Reports for that. The comfort of printing and operation for employees has increased. The system is flexible. The system eliminated local printing issues and the like. **Official Response from MyQ Solution:** > It's great to hear that MyQ has helped you optimize printer usage and increase operational comfort for your employees. We appreciate your recommendation and are committed to providing a flexible and reliable system to meet your organization's needs. ### 45. Czech Customs **Rating:** 4.0/5.0 stars **Reviewed by:** Jiri V. | Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about MyQ?** Simplified licensing, relatively simple system administration **What do you dislike about MyQ?** Nothing comes to my mind, all OK, but I don't like upgrades too often **Recommendations to others considering MyQ:** MyQ has simplified, streamlined and accelerated our work **What problems is MyQ solving and how is that benefiting you?** Simplifies licensing, allowing us to save about 30 percent on licensing costs compared to older licensing **Official Response from MyQ Solution:** > We're pleased to hear that MyQ has helped you save on licensing costs and streamlined your work. We will continue to work on enhancing the system administration process to provide an even better user experience. ### 46. We are using MyQ for several years now from Triump-Adler company in Czech and We are very satisfied. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about MyQ?** Simplicity of the printing system, not hard to set up several options we wanted or required from the system and of course the support we are getting with the MyQ. **What do you dislike about MyQ?** There is probably not a single issue that we were not able to solve by ourselfs or with help from company that is providing us support for MyQ. **What problems is MyQ solving and how is that benefiting you?** Mostly the fact that we do not need to install and configure every printer, everything is prepared by Triumph-Adler. **Official Response from MyQ Solution:** > Thank you for your feedback! We are glad to hear that you find MyQ simple to use and that it has met your printing needs. We appreciate your support. ### 47. A mast have **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel P. | IT Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about MyQ?** Easy to set up and use, supports many printer models, easy to read reports. **What do you dislike about MyQ?** its costs money :). unsupported models are harder to add. **What problems is MyQ solving and how is that benefiting you?** Secure printing and paper usage reports. No additional work is needed from more **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to set up and use, and that it supports many printer models. We appreciate your feedback and will continue to work on improving our product. ### 48. Very easy to use and config **Rating:** 4.0/5.0 stars **Reviewed by:** Joao S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about MyQ?** the very intuitive configuration and easy to use **What do you dislike about MyQ?** the user profile can't load the AD thumbnailPhoto **Recommendations to others considering MyQ:** Please Contact your Kyocera near reseller, it will help you doing the right choices **What problems is MyQ solving and how is that benefiting you?** Printing Costs control and imposing RPGD **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ intuitive and easy to use. We appreciate your feedback about the user profile and will take it into consideration for future improvements. ### 49. Simple scanning by one click **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about MyQ?** It is very intuitive to use. I especially like the one-click scanning to email or to a shared OneDrive folder with colleagues. It's a big difference from what we had before MyQ in the office. Printing my documents after card login is also quite useful! From time to time, I also print a document directly from my phone without having to send it to my computer before printing. **What do you dislike about MyQ?** I don´t know, I am not IT guy, from my user´s perspective seems all fine yet. **What problems is MyQ solving and how is that benefiting you?** Simple scanning to different folders or email. Printing after authentication (no one can see my private/sensitive docs). Printing from mobile app. It save my time and nerves. **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ intuitive and useful for one-click scanning and printing after card login. We appreciate your feedback and are happy to hear that it's saving you time and making your work easier. ### 50. simple and convenient printing solution for companies **Rating:** 5.0/5.0 stars **Reviewed by:** Marcel R. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about MyQ?** Access authorization and manageability via central server and AD **What do you dislike about MyQ?** The stats could be more detailed in the area of ​​users and print amount **What problems is MyQ solving and how is that benefiting you?** Central management of users and printers including authorizations => less work **Official Response from MyQ Solution:** > Thank you for your feedback! We're glad to hear that you find MyQ's access authorization and manageability via central server and AD to be beneficial. We appreciate your suggestion for more detailed stats and will take that into consideration for future improvements. ## MyQ Discussions - [More options in reporting](https://www.g2.com/discussions/more-options-in-reporting) - 1 comment, 1 upvote - [View MyQ pricing details and edition comparison](https://www.g2.com/products/myq/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+14%3A10%3A07+-0500&secure%5Bsession_id%5D=94615df8-533e-47a7-bc57-e47a49d0fa58&secure%5Btoken%5D=cc533210a8932992cf74cb86519518743ffb4e0ad0ab90b31bfde2affad38fe3&format=llm_user) ## MyQ Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) ## MyQ Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Hardware** - New Printers - Network - Queues - Updates - Employee Computers **Edit** - File Type - Color - Crop - Size **Operating System** - PC Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Image Enhancement - Text Extraction - Metadata Extraction - Data Capture and Transfer - Batch Processing - Invoice Processing **Logistics - Print Fulfillment** - Efficiency **Agentic AI - Print Fulfillment Services** - Cross-system Integration **Logistics** - Print Jobs - Print Billing - Cut Waste - Compliance - Print Job Deletion - Print Job Routing - Secure Print Job Release **Logistics** - Upload - Email Attachment - Direct Send - Document Management - Search **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac - Document Conversion **Customization - Print Fulfillment** - Integration - Flexibility - Templates **Additional Functionality** - Multi-Printer Support - Guest Printing - Secure Login - Data Visualization - Alerts/Notifications - Monitoring - Third-Party Integrations - Role-Based Permissions - Usage Tracking/Analytics - Job Management - Single Sign On - Budget Control - Billing & Invoicing - Cost Tracking - Mobile Printing - Print Quotas/Limits - Multiple Authentication Methods - Authentication - Job Tracking - Remote Printing - Remote Update/Installation - User Management - Access Controls/Permissions - Environmental Metrics - Reporting/Analytics - Summary Reports - Multi-Language - Data Extraction - Activity Tracking - Two-Factor Authentication - Rules-Based Workflow - Alerts/Escalation - Multi-Location - Archiving & Retention - Self Service Portal - Drag & Drop - Reporting & Statistics - Document Imaging - AI Copilot - Multiple Format Support - Billing Rate Management - Device Status Monitoring - Quota Management - Generative AI - Credit Card Processing - Queue Management - Print Management - API **Additional Functionality** - Workflow Management - Offline Access - Content Scan - Collaboration Tools - Annotations - Electronic Signature - File Transfer - Role-Based Permissions - Document Review - Document Storage - Generative AI - Search/Filter - Text Editing - Data Verification - Drag & Drop - AI Copilot - Document Editing - Document Automation - Reporting/Analytics - Document Imaging - Full Text Search - Multiple Output Formats - Secure Data Storage - Convert to PDF - Data Import/Export - ID Scanning - Zone Selection Tool - Language Detection - Document Management - API - Audit Trail - Access Controls/Permissions - File Sharing - Indexing ## Top MyQ Alternatives - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - 4.5/5.0 (533 reviews) - [PrinterLogic](https://www.g2.com/products/printerlogic/reviews) - 4.6/5.0 (405 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews)