Mux Reviews & Product Details

Solid APIs and feeling worry-free whenever it comes to streaming videos, especially with the direct Sanity integration. Review collected by and hosted on G2.com.

We initially weren't satisfied with Mux<>Sanity plugin, but their team was reactive and decided to improve it to make content creation smoother. Review collected by and hosted on G2.com.

Offers some innovative products that are not found with other platforms. Review collected by and hosted on G2.com.

- Annual Contracts are prepaid and if you don't use your MONTHLY quota, you lose all that you have paid for. Contract is annual, quota is monthly.

- Support is very poor and requires personal connections with the engineers in order to save the video when going offline.

- Billing center is poorly written and sometimes deletes products we have without any warning.

- Product is in beta forever and never reaches production stage. Review collected by and hosted on G2.com.

We've been blown away by the strength of their API and documentation. Everything is straightforward and easy to find, and their SDKs have exceeded our expectations. We particularly love the provided player and the direct upload feature, in combination with reliable webhooks this has been a game-changer for our workflow. In short, we highly recommend Mux as the go-to platform for all your video needs. Review collected by and hosted on G2.com.

While the UI may have some limitations, we've found it to be perfectly adequate for our needs. And although reporting on usage (in the API) could be improved, we still find it to be a great tool for our business. Review collected by and hosted on G2.com.

Very easy to integrate Mux Data, and the dashboard had helpful insights. I can also see how Mux Video can effectively handle all things video. You don't need to be a video expert to gain the most out of it. Review collected by and hosted on G2.com.

From a developer's perspective, I think the docs need more detail in various use cases, particularly with React Native. Also, more explanation around direct file upload would be helpful. Comparing this to AWS's docs on the same subject, they clarify it in great detail. Review collected by and hosted on G2.com.

Absolutely excellent platform. UI is clean and only has what you need, documentation is great and very simple. It seemingly has every feature one could want to help them look competent in delivering video content. A broad number of integrations and simple instructions let you upload and pull videos and gain access to thumbnails and previews. Also, pay-as-you-go with no ceiling on monthly bandwidth is perfect for a startup that doesn't want to fork out an "Enterprise (call us for details)" or be screwed if successful Review collected by and hosted on G2.com.

Haven't found anything yet. The flexibility and clarity of the service are pretty outstanding and the free version was pretty excellent to get started. So nothing. Review collected by and hosted on G2.com.

After working with several other video platforms, moving to Mux felt great. Mux provided the best documentation, ease of implementation, value for money, and performance in delivery and rendering. Review collected by and hosted on G2.com.

Haven't found anything that I dislike about mux. Review collected by and hosted on G2.com.

Vast amounts of data, both real-time and historical, to help understand the experiences of your users. The ability to deep dive into an individual view session and to see where problems with your video feed might be happening. Review collected by and hosted on G2.com.

An engagement chart would be good to have. This provides and easy way to see the parts of the video being replayed and the parts being skipped. If we build it ourselves we need to host a lot of data Review collected by and hosted on G2.com.

Abstracts all of the complexity of video streaming so that developers can focus on user experience.

Reporting is very intuitive and allows for segmentation by custom fields.

Took us less than a day to get a proof of concept up and running.

Love that storage is by minute and not by input file size. Review collected by and hosted on G2.com.

Seeing how your current Mux usage is affecting your bill is not the most intuitive. Review collected by and hosted on G2.com.

The API is extordinarily productive. We know video, and it's always amazing how simple Mux makes things. Review collected by and hosted on G2.com.

I wish some of Mux's features were opt-in. For some use cases, like user-generated content, you don't need all Mux has to offer. Review collected by and hosted on G2.com.

1. A clean and intuitive UI with developer-friendly APIs and Documents.

2. Full video streaming stack you can find in Mux. Review collected by and hosted on G2.com.

Mux CDN delivery is backed by Cloudflare and Fastly. This combination performs well in most of the world, but it can be further improved in some regions in Asia. It will be great if Mux allows some regional-specific CDN. Review collected by and hosted on G2.com.