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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (57.9% of reviews)
Entry-Level Pricing
$224.00
Pay As You Go
Cloudinary
Star Rating
(163)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$224.00
Free Trial is available
Browse all 6 pricing plansMux
Star Rating
(19)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Pay As You Go
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cloudinary excels in file transformation capabilities, with a score of 9.2, allowing for seamless image and video manipulation, while Mux's transformation features are less robust, leading to some user frustration.
- Reviewers mention that Cloudinary's file types support is impressive, scoring 9.3, which includes a wide range of formats, whereas Mux's audio support is rated lower at 6.8, indicating limitations in handling various audio formats.
- G2 users highlight Cloudinary's superior file preview feature, scoring 9.0, which enhances user experience by allowing quick visual checks of assets, while Mux's analytics capabilities are rated lower at 6.7, suggesting a need for improvement in performance tracking.
- Users on G2 appreciate Mux's custom video player, which received a high score of 9.3, providing flexibility and customization options that Cloudinary's player does not match, as it scored 7.9 in this area.
- Reviewers say that Cloudinary's ease of use is rated at 8.5, making it user-friendly for small businesses, while Mux, with a score of 8.9, is also easy to use but has received feedback about a steeper learning curve for some advanced features.
- Users report that Cloudinary's quality of support is rated at 9.0, indicating strong customer service, while Mux's support, rated at 8.2, has received mixed reviews, with some users expressing a desire for quicker response times.
Pricing
Entry-Level Pricing
Cloudinary
Advanced
$224.00
Engaging visual experiences with advanced features.
- Custom domain (CNAME) support
- Optional HTTPS SSL Certificate
- Authentication Options
Mux
Pay as you go
Pay As You Go
Pay only for what you use. Volume discounts automatically applied as you scale.
- $0 / month to start
- Mux Data Startup included
Free Trial
Cloudinary
Free Trial is available
Mux
Free Trial is available
Ratings
Meets Requirements
9.1
134
8.4
15
Ease of Use
8.4
134
8.9
15
Ease of Setup
8.7
106
8.3
6
Ease of Admin
8.1
54
8.1
6
Quality of Support
8.6
107
8.2
13
Has the product been a good partner in doing business?
8.8
54
7.1
7
Product Direction (% positive)
8.7
129
8.4
15
Features by Category
Interface and Performance
8.6
83
Not enough data
8.0
84
Not enough data
8.0
84
Not enough data
8.4
82
Not enough data
6.9
84
Not enough data
Asset Management
9.1
85
Not enough data
8.2
83
Not enough data
8.7
85
Not enough data
7.7
82
Not enough data
7.2
78
Not enough data
7.0
78
Not enough data
7.2
73
Not enough data
7.1
75
Not enough data
Media Types
8.0
73
Not enough data
7.0
72
Not enough data
9.5
83
Not enough data
Administration
7.4
77
Not enough data
7.7
81
Not enough data
7.4
77
Not enough data
7.0
71
Not enough data
7.3
74
Not enough data
Agentic AI - Digital Asset Management
6.8
33
Not enough data
Hosting
7.7
18
Not enough data
6.5
17
Not enough data
5.0
16
Not enough data
Management
7.8
17
Not enough data
8.5
17
Not enough data
7.6
17
Not enough data
6.5
17
Not enough data
Marketing
5.9
16
Not enough data
5.8
16
Not enough data
7.0
17
Not enough data
6.0
16
Not enough data
Insights
6.9
16
Not enough data
7.3
17
Not enough data
Generative AI
4.9
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.3
18
Not enough data
5.9
17
Not enough data
6.9
16
Not enough data
6.3
15
Not enough data
6.4
16
Not enough data
5.4
16
Not enough data
Security
7.9
18
Not enough data
7.9
18
Not enough data
Agentic AI - Video Hosting
5.5
10
Not enough data
5.7
10
Not enough data
6.2
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
API Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
11
6.3
5
8.8
12
9.3
10
8.2
10
7.6
7
Security and Compliance
8.5
12
Feature Not Available
8.8
11
Feature Not Available
7.0
10
Not enough data
8.5
12
Feature Not Available
Technical Features
7.3
59
Not enough data
7.0
59
Not enough data
Optimization Features
8.3
57
Not enough data
8.3
61
Not enough data
Content Delivery Network (CDN) Type
7.7
56
Not enough data
8.6
57
Not enough data
8.4
52
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Photo Editing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cloudinary and Mux are categorized as Video Platform as a Service (VPaaS)
Unique Categories
Cloudinary is categorized as Video Hosting, Digital Asset Management, Photo Editing, and Image Optimization
Mux is categorized as Stream Analytics
Reviews
Reviewers' Company Size
Cloudinary
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mux
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
10.5%
Leisure, Travel & Tourism
6.3%
Computer Software
6.3%
Marketing and Advertising
5.6%
Information Technology and Services
5.6%
Other
65.7%
Computer Software
36.8%
Information Technology and Services
15.8%
Internet
10.5%
Retail
5.3%
Publishing
5.3%
Other
26.3%
Discussions
Is Cloudinary free to use?
1 Comment
PP
At some extent, Yes. It offer 25000 transformations for free for a month. And 25 GB of media storage for free.Read more
What is RES Cloudinary?
1 Comment
Official Response from Cloudinary
Cloudinary incorporates robust Content Delivery Network (CDN) features to efficiently distribute media assets across the web. With strategically located edge...Read more
Is Cloudinary a database?
1 Comment
Official Response from Cloudinary
No, Cloudinary is a cloud-based service that manages media assets, such as images and videos, for websites and apps. Cloudinary's servers handle the upload,...Read more
Mux has no discussions with answers
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