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MSP360 Backup Reviews & Product Details

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MSP360 Free Backup

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MSP360 Backup Media

MSP360 Backup Demo - MSP360 Managed Backup
MSP360 Managed Backup Web Console
MSP360 Backup Demo - MSP360 Managed Backup
Dashboard
MSP360 Backup Demo - MSP360 Managed Backup
Backup plan
MSP360 Backup Demo - MSP360 Managed Backup
Backup plan wizard
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MSP360 Backup Reviews (525)

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Reviews

MSP360 Backup Reviews (525)

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4.5
525 reviews

Pros & Cons

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Décio d.
DD
Senior Consultant in Digital Transformation
Small-Business (50 or fewer emp.)
"Reliable and easy to use, I highly recommend it."
What do you like best about MSP360 Backup?

I have been using MSP360 Backup for over nine years to back up all my files, including notebooks, photos, and movies, and I have never found anything better. I especially like the ease of use and the reliability of the tool. Another feature I appreciate is the version control, which works particularly well. Additionally, I found the initial setup process very simple. All these aspects contribute to an exceptional experience, and I am very satisfied with the service. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Maybe the price could be better. Review collected by and hosted on G2.com.

AL
Freelancer
Small-Business (50 or fewer emp.)
"Versitale backup for almost every user"
What do you like best about MSP360 Backup?

MSP360 is truly versatile. It allows backups to a local USB drive, NAS, or directly to the cloud. The interface is straightforward, making it easy to set up your backup routine and schedule it according to your preferences. Implementing the 3-2-1 backup strategy with my cloud provider is simple. I perform daily backups and don't have to worry about them, as the process runs in the background. There's no need to manually start the program unless I want to, since the automation works very well. If necessary, you can even link backups together using simple rules. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

There is a bit of a learning curve when it comes to using the program. While it isn't too difficult, I would suggest taking some time to familiarize yourself with the various options before you begin backing up. Doing so can help you save both time and disk space in the long run. The GUI looks good, but it can feel a bit overwhelming at first. I also found it somewhat confusing to locate the different settings for the program itself. You need to use the dropdown menu and select 'options,' since the 'settings' found under the tools tab do not actually open the program's main settings. Perhaps having a dedicated tab for options would make things clearer. However, these are minor issues that I can live with and are not a big deal overall. Review collected by and hosted on G2.com.

Chinthaka J.
CJ
Information Technology Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Feature-Rich, Easy Integration with Google"
What do you like best about MSP360 Backup?

Its an easy to implement feature rich software can be integrated with google which can be used frequently Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Nothing negative that can be thought of . Review collected by and hosted on G2.com.

Richard N.
RN
Owner
Small-Business (50 or fewer emp.)
"Great Deduping & Compression, But Lacks Tape Drive Support and Media Spanning Clarity"
What do you like best about MSP360 Backup?

Deduping and Compression, speed of backup and the easy user interface. I was able to figure out exactly how to use the software to do what I wanted. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

It is not clear whether the backup software can span volumes, meaning it is uncertain if it will prompt for additional media when the current one is full. Additionally, there is no support for tape drives. Review collected by and hosted on G2.com.

CB
Director if IT
Small-Business (50 or fewer emp.)
"Great Service, Great Support"
What do you like best about MSP360 Backup?

This is a powerful backup / restore system without the super complex requirements. I am able to backup a file server to an immuatable cloud storage, then restore to a different machine on a different network. This is perfect for disaster recovery.

I have engaged support a couple of times and they are always responsive and provide a clear solution, even if it take a number of tries. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Pricing is a bit unfortunate, going through a reseller. But prices are pretty fair. Review collected by and hosted on G2.com.

ML
CEO
Small-Business (50 or fewer emp.)
"Effortless Setup and Great Cloud Storage Integration"
What do you like best about MSP360 Backup?

Easy to setup and works well with cloud storage solutions. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I have not found any issues with the software. If I were going to be critical, it would be the need to pay for a yearly licence fee. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"MSP360 Online backup is reliable, robust and full featured"
What do you like best about MSP360 Backup?

There are options for almost any backup need, file or image backup, SQL, VM, server, PC, pricing is great and I find the software to be reliable and easy to manage. Support is responsive and helpful, it's really been a big plus for my business and customer base. The MSP program is excellent and makes it easy to manage multiple customers and installations. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

There is a slight learning curve but that's true of any backup software. Once you're familiar with the platform and options, installing and configuring is simple. Review collected by and hosted on G2.com.

MohamedAhmed E.
ME
Automation Engineer
Small-Business (50 or fewer emp.)
"MSP360 Managed Backup has been an invaluable service for our backup needs."
What do you like best about MSP360 Backup?

The support team, especially Vlad, provided exceptional assistance. Their clear instructions and quick responses made the process seamless. I highly recommend MSP360 for anyone looking for reliable and well-supported backup solutions. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I don't have dislikes so far, if I must add a comment is that the learning curve with usability, and services is more difficult that I expected Review collected by and hosted on G2.com.

Omid R.
OR
Software Engineering Lead
Computer Software
Mid-Market (51-1000 emp.)
"Presently the cleanest backup solution"
What do you like best about MSP360 Backup?

I tried several system image backup solutions and CloudBerry seems to be the most flexible and the cleanest backup software with intuitive UI that unlike many of the other ones are not dumbed down to attract novice users. You feel in control of what you are doing with your files and with your backup plan. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Minor issue but here and there I notice English mistakes in the UI such as using "operation system" instead of "Operating System" or "by security reasons" instead of "for security reasons", that I think come from translations to English.

Update: The grammatical mistakes seem to be fixed by now. Review collected by and hosted on G2.com.

María Fernanda L.
ML
Solutions Architect and Backup Administrator
Mid-Market (51-1000 emp.)
"Great Product! Powerful and reliable backup platform"
What do you like best about MSP360 Backup?

The comprehensive coverage across platforms and the granular control over backup policies and storage options make it an invaluable tool for data protection. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

The lack of dedicated support in Spanish can sometimes slow down issue resolution for our team and clients. While the English-speaking agents are helpful, having native Spanish support would streamline communication and enhance efficiency for Spanish-speaking regions. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by MSP360 Backup.

MSP360 Free Backup

Free

MSP360 Standalone Backup

Starting at $19.99
1 License Per Year

MSP360 Managed Backup

Starting at $2.50
1 License
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MSP360 Backup Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Cloud Data Protection
Data Deduplication
Storage Capacity
Remote Backup
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MSP360 Backup