Integration and technical support very easy to address and help us implement. Review collected by and hosted on G2.com.

At the time, it was only possible to integrate Kknowledge, and not to add other tasks like custom signatures in the email. Review collected by and hosted on G2.com.

Best thing i like is it delivers no-code conversational agents, specialized for financial services and goal-oriented flows and real time data. Review collected by and hosted on G2.com.

Some complex scenarios and custom logic beyond its templates may require more engineering effort, and causes manual fallback. Review collected by and hosted on G2.com.

What I like the most is machine learning and appointment management. It is an impressive tool that has been of great help to our business. We have implemented virtual assistants to improve customer service. Specifically, we use them to answer frequently asked questions and also to train our customers on the services we offer. Best of all, the development of these virtual assistants is very simple, no programming knowledge is needed. The user interface is very friendly and the tool's creator frequently makes updates and improvements. In summary, we are extremely satisfied with this product, as we have managed to significantly reduce the number of inquiries we receive at our customer service center. Review collected by and hosted on G2.com.

The API is not to my liking as it takes us a lot of effort to be able to use it, and the panel is somewhat cumbersome for our office staff who do not have much knowledge. Review collected by and hosted on G2.com.