Mogli provides a seamless, native Salesforce integration that feels highly intuitive for end users, while still being thoughtfully architected for developers. Their team also brings deep vertical expertise in the nonprofit and K–12 spaces, supported by top-tier onboarding and customer support. Overall, this gives us complete confidence when recommending them to our clients. Review collected by and hosted on G2.com.

Because Mogli is native to Salesforce and highly customizable, keeping up with rapid Salesforce platform updates and evolving carrier compliance regulations requires continuous monitoring. However, their support team is highly responsive whenever we need to navigate these shifts. Review collected by and hosted on G2.com.

The integration it has with Salesforce. As an organization that houses all of its data in Salesforce this feature is super convenient. Its reliable, intuitive and easy to use for staff. With the help of our account rep, we have increased our usage and will be potentially upgrading very soon! For a program as unique as ours, Mogli has been a game-changer for our admissions process. Since building out automated flows and training our staff, we’ve seen a significant increase in member responsiveness compared to traditional email communication and, of course, phone calls (which are slowly becoming a thing of the past!).

The platform is intuitive, and the support team has been incredibly proactive in helping us scale our usage, monitor our metrics, and stay informed about new features that align with our specific use cases. Their partnership has ultimately helped us meet our recruitment goals while making the admissions process more personal, efficient, and seamless for our members!

Mogli has become an essential tool for improving our team’s efficiency and strengthening communication, and the impact doesn’t stop there. I have also expanded its use within our Operations department to eliminate the “telephone game” and reduce siloed communication across our staff and building. We now use Mogli for important announcements such as emergency alerts, inclement weather updates, building closures, and other time-sensitive reminders.

Overall, I couldn’t be happier with this integrated tool and the level of support I receive from my account representative. Mogli has truly transformed the way we communicate, engage, and support our members and team! Review collected by and hosted on G2.com.

This maybe very niche to my Salesforce instance, but the phone number format is tricky if its not entered correctly. Review collected by and hosted on G2.com.

I like how intuitive Mogli is for end users and the little maintenance it requires. As a systems architect, I appreciate not having to think much about it. The initial setup was fairly straightforward, which was a relief. We use Mogli with Salesforce, which works well for us. I also like how Mogli helps with both bulk and individual text communications, making it quite versatile. Honestly, I don't have any complaints on my end. Review collected by and hosted on G2.com.

Nothing comes to mind Review collected by and hosted on G2.com.

I like that Mogli's interface is easy to use and understand, which means it doesn't require a lot of technical training. This makes it really quick for my partners to learn and enhances the effectiveness of their operations. They can utilize the services to text students one-on-one or send bulk messages easily, which is a big improvement over their previous email-based processes. Texting through Mogli has much higher open rates compared to emails. Additionally, the initial setup was very easy with a clear-cut implementation process, thanks to the supportive account executive who provided quick and thorough responses. Review collected by and hosted on G2.com.

I wish they had more customization for purchasing additional outbound segments. Review collected by and hosted on G2.com.

The native Salesforce integration works exactly as you'd expect, with SMS/MMS messaging living right inside our existing workflow without any clunky workarounds. Ease of use and a responsive support team are big standouts too. Review collected by and hosted on G2.com.

Nothing significant to report. Any minor questions we've had were quickly resolved by their support team. Review collected by and hosted on G2.com.

Mogli has been a reliable partner for our SMS initiatives. The team consistently demonstrates strong technical expertise, responsiveness, and collaboration throughout requirements discussions, testing, deployments, upgrades, and ongoing support. They work closely with us to align on delivery timelines and release processes, provide thoughtful recommendations, and remain engaged through implementation and post-launch support. Their partnership has contributed to the successful delivery of several SMS initiatives and enhancements. Review collected by and hosted on G2.com.

Overall, our experience has been very positive. As with any platform, there can be a learning curve when understanding the full range of configuration options and capabilities. However, the Mogli team has been highly responsive in providing guidance, documentation, and support whenever questions arise. Review collected by and hosted on G2.com.

Both bulk and one-on-one messaging with Mogli is very easy. We've found that it's also very intuitive for our end users to learn and use. It also has more complex automations you can use with Omnichannel and other Salesforce tools. Review collected by and hosted on G2.com.

Depending on the size of the organization, keeping track of gateways/users/permissions and other backend items can be a bit tedious. Review collected by and hosted on G2.com.

Mogli is used directly within Salesforce. This allows for all the usual reporting conveniences and prevents employees from having to switch between systems. It also gives the company visibility into all communication with the customer. Review collected by and hosted on G2.com.

It would be helpful if there were more granular settings. We started using the tool with a single team. As we move to pull more teams into the mix, we are having to contend with universal settings. Review collected by and hosted on G2.com.

I find Mogli easy to use and it's straightforward to train people on it. The support team is great, and their documentation is helpful. As an implementation partner, it's beneficial for us to be able to set it up and train clients easily. Clients can adopt Mogli without much technical knowledge, which is a plus. The initial setup, especially when integrating with Salesforce, was pretty simple and straightforward. The support from Mogli made the whole process even smoother. Review collected by and hosted on G2.com.

Nothing to note here Review collected by and hosted on G2.com.

Mogli has been a vital partner in our work at iDE. Their team helped us integrate SMS messaging to bridge critical connectivity gaps in our field operations. The platform's flexibility, combined with the team's ongoing strategic guidance, has allowed us to scale our impact in Ghana and beyond. Review collected by and hosted on G2.com.

They have so much cool swag for their employees and since I don't work for them, I can't get it! Review collected by and hosted on G2.com.