Flexspring Reviews & Product Details

The implementation team of Anitha and Mehul has been great! They have shown great patience and responsiveness throughout our implementation process. As a nonprofit organization, we found that the integrations have been instrumental in automating a business process that was previously a recurring and significant challenge. This automation has allowed us to redirect resources to other important tasks. The monitor website is easy to navigate. Again Customer Service has been great. Review collected by and hosted on G2.com.

There really isn’t anything unhelpful about this product, and we haven’t encountered any downsides. We don’t have any dislikes to mention. That said, it would be great if a future version included a tool that lets customers build connections securely, but without requiring the same degree of integration support. Review collected by and hosted on G2.com.

If you are looking for a company that is able to pull your ADP punch data and import it into Salesforce via API, look no further. Flexspring is the company that made this happen for us, and delivered prior to expected deployment date. From the start of the project to completion, Priyanka Karunakaran and Ricardo Galvez guided our team with scoping, deliverables, and risk analysis. During the building and testing phase, Gaurav Sharma was extremely knowledgeable, dependable, and responsive. I highly recommend Flexspring, and especially this team. Review collected by and hosted on G2.com.

There is nothing that I dislike about Flexspring. Review collected by and hosted on G2.com.

Darryl Polite and Gaurav Sharma were patient with our POS company (Aloha), which had been giving us a hard time and was not willing to help. The project should have only been about three months, but it lasted almost a year; they stuck it out the whole time until it was complete and worked perfectly. Review collected by and hosted on G2.com.

At this time I don't have anything I dislike Review collected by and hosted on G2.com.

Advait Ranade has consistently been helpful and prompt in addressing submitted tickets and resolving issues. However, there are occasions when a more detailed explanation of the root cause and reasons behind the issues would be appreciated. At times, communication can be lacking and response times may be delayed, but overall, the support process and assistance provided have been positive. Review collected by and hosted on G2.com.

Occasionally, incorrect or outdated information is sent to our payroll system, which means we have to submit a ticket to get it fixed. This problem can happen more than once, leading us to submit several tickets for the same recurring issue. However, each time we submit a ticket, the issue is resolved and the correct information is transferred. Review collected by and hosted on G2.com.

Working with Mehul and Anita during our Flexspring integration was an outstanding experience. They were amazing throughout the entire process—highly detail-oriented, responsive, and always willing to go the extra mile to help. Their professionalism and deep knowledge made the integration seamless and stress-free. Truly a pleasure to work with! We wish we could have kept the two of them as our support team after our implementation was completed. :( Review collected by and hosted on G2.com.

Initially we had some trouble with communication with the support team. I feel like it has gotten better. Review collected by and hosted on G2.com.

We had a great experience working with MJ and his team on the ADP payroll data integration with NetSuite. They demonstrated a clear understanding of our needs and delivered effective solutions tailored to our requirements. Given the time-sensitive nature of the project, we truly appreciated their responsiveness and efficiency throughout the process. Review collected by and hosted on G2.com.

Nothing we disliked! Everything they offered was great. Review collected by and hosted on G2.com.

FlexSpring has reduced delays in PR posting from ADP to NS. Review collected by and hosted on G2.com.

Their website codes does not match emails and entries Review collected by and hosted on G2.com.

Gaurav and team were very helpful in helping us integrate ADP data with Salesforce. The team went above and beyond to be sure that our needs were met. Review collected by and hosted on G2.com.

There was some difficulty in connecting API's but we were able to overcome those issues rather easily after connecting with Salesforce technical team. Review collected by and hosted on G2.com.

The weekly meetings kept the project moving. The programmers were easy to work with and no issues with the implementation. Review collected by and hosted on G2.com.

I didn't have any dislikes or issues with Flexspring. Review collected by and hosted on G2.com.

Working with Syed and Varun was impressive. They were both very polite, focused, flexible and super responsive. We could not ask for more from implementation team. Syed was always chasing things down as was Varun. They responded timely whenever it was needed. And, when we went live they were just as approachable and helpful. Review collected by and hosted on G2.com.

we did not like how total source adp does not have a transaction summary report to deal with changes/discrepancies/updates from the initial payroll JE - that part is rigid and not intuitive. Review collected by and hosted on G2.com.