It is easy to orient new employees with the help of checklists that show how to use our company app with Mobile Support Management. This has helped to decrease the amount of basic support enquiries that we get. Review collected by and hosted on G2.com.
There is no smooth mechanism by which one can get in touch with a user’s device to fix the issue on the fly. We have to use screenshots and messaging and it can be very slow, especially when it comes to tech issues. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
