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Mobile Support Management

By AetherPal

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Mobile Support Management Reviews & Product Details

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Mobile Support Management Reviews (3)

Reviews

Mobile Support Management Reviews (3)

3.7
3 reviews

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JR
Investment Analyst
Hospitality
Small-Business (50 or fewer emp.)
"AetherPal Has No Smooth Remote Control"
What do you like best about Mobile Support Management?

It is easy to orient new employees with the help of checklists that show how to use our company app with Mobile Support Management. This has helped to decrease the amount of basic support enquiries that we get. Review collected by and hosted on G2.com.

What do you dislike about Mobile Support Management?

There is no smooth mechanism by which one can get in touch with a user’s device to fix the issue on the fly. We have to use screenshots and messaging and it can be very slow, especially when it comes to tech issues. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"Review on Mobile Support Management or Mobile Device Management"
What do you like best about Mobile Support Management?

1. Enhances security with robust features to protect devices and data.

2. Simplifies device management with remote configuration and troubleshooting.

3. Ensures compliance with regulatory requirements and industry standards. Review collected by and hosted on G2.com.

What do you dislike about Mobile Support Management?

1. May be expensive for small to medium-sized organizations.

2. Complex setup and Raises data privacy concerns if not implemented properly.

3. May not be compatible with all devices, OS, or applications, with some older OS. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Mid-Market (51-1000 emp.)
"Plain and forward"
What do you like best about Mobile Support Management?

straight and ease of use especially supporting user Review collected by and hosted on G2.com.

What do you dislike about Mobile Support Management?

just need to add more details on user perspective, should be more customizable. Review collected by and hosted on G2.com.

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Mobile Support Management