Mintlify made an initial docs site migration so effortless, and continues to make ongoing maintenance and deployments a breeze. This is the single most important factor for any docs site owner - it's not on the top of our mind every day, it's something that "just works", and Mintlify does that extremely well. The product's interface is easy to work with, and the tools they provide to facilitate ongoing work with the site save a massive amount of time. Review collected by and hosted on G2.com.

The only downside to Mintlify is that we hadn't found it sooner. The docs platform space is fairly crowded, and if it wasn't for seeing Mintlify used on other software vendors' sites, I don't think we would have found them. Other than that, there isn't much to not like about them or their wonderful team. Review collected by and hosted on G2.com.

Easy to use. I like the code snippets I can copy and use, for example, the accordion example. I like that it connects to GitHub. It has a lot of features that other platforms don't have, such as the option for both a local and a live preview of the docs, and an AI search bar. I like that the company continuously adds more features. I like that you listen to customers and are open for feature requests. I like that usually the deployment is pretty quick. Review collected by and hosted on G2.com.

1. Recently I've had to manually deploy a few times- meaning that the docs didn't deploy or create a live preview link after I pushed to GitHub. When it works, it's quick, but every so often it doesn't work.

2. A lot of the instructions/docs aren't so clear and can be improved. For example, when I was first onboarding and setting up my openAPI files, I had trouble understanding how to set it up and needed to contact support to figure it out. Another area that can be improved is translations- the workflow with General Translations can be very confusing and I would love a guide on how it works. However, in general, I did notice recently that the documentation has been improved. Please keep it up!

3. There isn't enough customer support. Support can take a day to get back to me, and then weeks to figure out an issue that I have. Review collected by and hosted on G2.com.

I use Mintlify to document our open-source Design System, and the migration has been great so far. One of the top reasons we picked Mintlify is how flexible it is with layouts and styling, allowing us complete freedom to design custom pages, which is very useful for landing pages. The customization object in the docs.json simplifies this by letting us target specific sections of the layout. Having AI tools ready to use right away really changes the game. I appreciate the workflows and tools that make documentation self-maintained, keeping the component pages updated with the latest changes. The initial setup was really easy, and being able to run the documentation in the local development environment makes a huge difference. I'm really happy to have discovered Mintlify and would definitely rate it a 10, maybe even an 11. Review collected by and hosted on G2.com.

Maybe adding more components could help, even though Mintlify already offers plenty, like Callouts, Cards, and so on. One thing that could be added is a Code Live Preview. We've built our own, but having one ready-made from Mintlify, that fits nicely with the theme layout and also keeps the showcased code/component isolated would be awesome. Being able to design my own Mintlify theme from the ground up instead of having to choose a predefined one and customise from there. Review collected by and hosted on G2.com.

It’s incredibly easy to use, with a beautiful out-of-the-box design. The MCP server is especially useful, and I really appreciate how reliable the Git synchronization is. I’ve been able to keep my old workflow for the most part, which is a big plus and a real differentiator compared to other vendors. Review collected by and hosted on G2.com.

AI credits are easily the worst part about Mintlify. They really do not go far, even for mid-sized organizations. It’s too bad, because we’re not able to take full advantage of all the platform’s features without paying additional money. I do think this affects Mintlify’s value proposition, as its features, even when paying Enterprise pricing, are locked behind a paywall.

A minor thing, too, is I wish there were more detailed logs when the build on the Mintlify dashboard fails. Review collected by and hosted on G2.com.

Customer support is very fast, usually responding the same day. The web editor is helpful because it lets my non-technical colleagues contribute to the documentation without friction. I also really like the metrics—especially the AI assistant logs—since they help me spot gaps in our documentation. The team is also responsive when it comes to adding new features to the platform. Overall, the Mintlify platform has enabled our public docs to be more AI agent friendly. Review collected by and hosted on G2.com.

GitLab integration took a while to get up and running. After the first year, there was a drastic price hike, although they were willing to negotiate. There has also been some unanticipated downtime on the docs site from time to time, but we were reimbursed for lost time. Review collected by and hosted on G2.com.

Custom React components are by far the best part about Mintlify. We've been able to take the user experience of docs and, with Claude Code, create custom React components such as a notification centre, user quizzes, a video carousel, and more. If your team is agile and your systems are in place, you can unlock plenty of creative UX enhancements to the docs experience with a tool like Mintlify. Review collected by and hosted on G2.com.

Search doesn't yet support variables. Given that variables and snippets are out-of-the-box features, it's disappointing to then have to use string literals for headers.

Additionally, variables don't resolve correctly on any page that a user subscribes to with their RSS feed. For reusable content to be a first-class feature, these issues need to be resolved. Review collected by and hosted on G2.com.

I like that I can still use my docs as code system that I'm used to, but with more functionality. I like using the command line to view docs locally before I create a PR. Price is reasonable and support is very good. Review collected by and hosted on G2.com.

docs.json is a little cumbersome to use, but there is also the option of using the Mintlify editor. Review collected by and hosted on G2.com.

I love that I can write documentations with my agent without having to spend hours using Mintlify. I also found the initial setup easy and straightforward.

One of the main reasons I use mintlify is to get discovered by AI agents.

Using Claude and GitHub to write docs is incredibly easy.

Great software! Review collected by and hosted on G2.com.

Some of the core features are paid. And their pricing isn’t transparent Review collected by and hosted on G2.com.

We use Mintlify to host our customer-facing documentation. We like its clean UX and continuous update of new features. Additionally, Mintlify supports our requirements to support custom authentication to protect sensitive documentation well. We consider the developer documentation as part of key UX and having Mintlify there is big plus. New features like AI assistant and MCP support help our clients nagivate documentation well. Team also helped the initial setup so migration was easy. Review collected by and hosted on G2.com.

Because Mintlify is an early-stage startup, when we started using it a few years ago we encountered a few bugs. Said that product quality has improved. Review collected by and hosted on G2.com.

What I like most about Mintlify is how it combines developer workflows with AI and clean design. Documentation lives in a Git repository ,every change automatically builds and deploys the site. Review collected by and hosted on G2.com.

The biggest downside is pricing, especially for smaller teams or early-stage projects. it’s often seen as more suited for funded startups than bootstrapped teams.. Review collected by and hosted on G2.com.