Church Management Reviews & Product Details

Inexpensive and easy to get customer service. Review collected by and hosted on G2.com.

Reporting is clumsy and limited. The interface is old-fashioned. Review collected by and hosted on G2.com.

it was supposed to have membership, giving, and financials Review collected by and hosted on G2.com.

as a small church back-office, made almost entirely of volunteers, a much larger support team was needed to even attempt getting items in. None of the different sides of the system (membership, giving, accounting) passed info automatically. You needed to push between the modules (at time of implementation) and you needed error checking/reconciliation to make sure all info was captured. We came from v5 so hoping it would be stronger, but it was worse then using spreadsheets/paper. Review collected by and hosted on G2.com.

The amount of things it could possibly be capable of Review collected by and hosted on G2.com.

That you have to be a computer programmer to be able to use special features Review collected by and hosted on G2.com.

Shelby Systems has integrated modules that work together-database module works with financial module. Shelby gives you the ability to run reports in the database based on whatever items you choose (such as running a report based on where people live, age, gender, etc.) which is very helpful. Our organization used this platform for 20 years and it was a solid platform. Review collected by and hosted on G2.com.

The user interface seemed old compared with most cloud-based software that is more user friendly. Shelby Systems platform became antiquated as they did not continue to update the software as they should have. It was not cloud-based and was not able to continue to do what we needed it to over time. Our organization tried to upgrade to a new Shelby Systems version, but the transition didn't work well and in the end, we had to go looking for something different. Review collected by and hosted on G2.com.

The ability to have personal logs for all community members, including contact information, and relationship to other members. We can see exactly which members are related to each other, and how, and which members live together under one roof. We are also able to track attendance, financial giving (online or in person), special interests, and even comments made via online portals. All of this helps us to make sure all of our church members are able to stay plugged into our community, no matter what is going on in their lives. During the Covid pandemic and subsequent quarantine, this software has been instrumental in staying in touch with our people of all ages. We have even been able to contact long-since-seen individuals and catch up with them. We also can make lists of contacts to be able to group them together based on age, interest, experience, or anything else, making it easy to get people together who may not know each other, but have things in common. Review collected by and hosted on G2.com.

In the past, it has seemed outdated, but they have updated the system over the last few years to resolve these issues. The user interface has been cleaned up and made much easier to navigate, allowing a user to more easily find and understand the features that this software uses. It can be daunting to log on and try to make sense of everything that it can do, but the ability to have in depth training from an employee of Shelby Systems makes it much more worth it than other systems. Review collected by and hosted on G2.com.

Shelby is very simple to use. The team at shelby provides great customer service. Review collected by and hosted on G2.com.

I disliked the way the shelby team was not interested in the future - they are not changing with what a CFO needs for financial preparation and reporting. Review collected by and hosted on G2.com.

Shelby Systems does well at maintaining data for your organization. Review collected by and hosted on G2.com.

Shelby support is not always great. There are many customizations that you will need but support does not help if something goes wrong with updates. Review collected by and hosted on G2.com.

It is a one stop place where everything in theory is put together. Review collected by and hosted on G2.com.

It can be cumbersome and confusing to enter data at times. Review collected by and hosted on G2.com.

Shelby can handle any data you throw at it, in any format, in any size church. It is capable of just about anything. It is the superhero of church management software! Review collected by and hosted on G2.com.

It’s relatively easy to get data in. It’s a little tougher getting data out in a way that is truly useful and organized. That’s where the lifelong learner part comes in...you have to be ready to get outside your comfort zone and learn at a fairly technical level in order for Shelby to really be useful. Review collected by and hosted on G2.com.

It keeps records of the church member, their attendance and more. Review collected by and hosted on G2.com.

Nothing really. It's a good program. It could be updated a little more often. Review collected by and hosted on G2.com.