MiniHotel PMS Pricing Overview

I love that MiniHotel PMS allows me to have all the booking portals integrated, which is crucial for managing multiple lodging complexes like my hotel, my cabin complex, and my apartments. I've been using the system for almost two years and I find it very good. It was recommended to me by a hotel in Tucumán, and since its implementation, I've found it fantastic. Although it initially seems complicated, the setup is surprisingly easy thanks to the efficient technical customer service, who are always willing to help via WhatsApp, ensuring I have no issues. I enjoy how the portals complement each other to avoid overbooking, which saves me a lot of time. It greatly facilitates reducing the risk of overbooking, and the channel manager is simply fantastic. Additionally, I value the fact that my employee in Buenos Aires can access the system, review bookings, and communicate with me without any problems. Although I don't frequently use the feature that allows creating commission-free bookings, having the option is very useful. I like the link for direct bookings, which has even helped me on occasions, although they could improve the reports. Repeatedly, the integration with multiple booking platforms like Booking, Expedia, and Airbnb is fundamental for me. I would recommend MiniHotel PMS 10 out of 10 times as it greatly simplifies the management of more than 20 rooms and is a complete and great solution. Review collected by and hosted on G2.com.

I believe the reports could be better, although maybe I don't know how to use them properly. I find it a bit complicated to set different prices according to the number of people, but apart from that, I wouldn't change much about the system. Also, I think incorporating artificial intelligence for a chatbot would be a good improvement, as I have been looking for it. However, I find the cost of implementing certain additional features, like the chatbot, too high. Review collected by and hosted on G2.com.

I enjoy using MiniHotel PMS for several reasons. Firstly, MiniHotel PMS is extremely easy and user-friendly to set up, which made our transition very easy from the start. It is essential for keeping the correct record of our reservations, which prevents errors and ensures efficiency in our daily management. Additionally, the generation of occupancy reports, reservation sources, and billing with MiniHotel PMS is very useful, facilitating our administrative activities. The functionality to move reservations between different available units is incredibly practical, particularly the handling of records with multiple units and dates that allows, for example, changing from a cabin to a suite during the same reservation. This flexibility and adaptability of the system in managing our daily operations is something I deeply value. Review collected by and hosted on G2.com.

I don't like the attention to change proposals in MiniHotel PMS. They have a very closed approach and don't implement a change unless many complexes request it. In my case, I proposed showing the total billed amount as items are added, but it wasn't considered because I was the only requester. Also, I find the A billing unclear if the company is not added directly in the reservation. There are elements that seem unnecessary and a cleanup or better explanation of those elements would be beneficial. Review collected by and hosted on G2.com.