# KnowBe4 Security Awareness Training vs Mimecast Security Awareness Training Comparison
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## AI Generated Summary
- **G2 reviewers report** that KnowBe4 Security Awareness Training excels in user satisfaction, boasting a significantly higher overall score compared to Mimecast. Users appreciate the platform's engaging content, which includes real-world examples and interactive modules that make understanding cybersecurity threats like phishing and password attacks more accessible.
- **Users say** that KnowBe4 offers a diverse library of training options, allowing teams to easily target specific topics. This flexibility is highlighted by feedback praising the platform's ability to quickly deliver effective training tailored to the needs of different users, making it a preferred choice for many organizations.
- **Reviewers mention** that Mimecast Security Awareness Training provides a fun and engaging experience, with humorous content that keeps users interested. However, while the training is described as enjoyable, it may not offer the same depth and variety of resources as KnowBe4, which could limit its effectiveness for some users.
- **According to verified reviews** , KnowBe4's implementation process is praised for its quick setup and intuitive onboarding, making it easier for organizations to get started. In contrast, Mimecast's setup process, while manageable, does not receive the same level of acclaim, indicating potential challenges for new users.
- **Users highlight** the quality of support provided by KnowBe4, with many reviewers noting their positive experiences with customer service. This contrasts with Mimecast, where users have expressed concerns about the support quality, suggesting that KnowBe4 may be a better partner for ongoing business needs.
- **Reviewers indicate** that KnowBe4's continuous assessment and phishing simulation features are particularly effective in enhancing employee awareness and preparedness against cyber threats. While Mimecast also offers training modules, some users feel that its assessment tools do not match the effectiveness and engagement level found in KnowBe4's offerings.



| | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 2,376 | 20 | 
| **Largest Market Segment** | Mid-Market (65.9% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | $2.79 1 Seat Per Month | No pricing available | 

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## Top Pros & Cons

### KnowBe4 Security Awareness Training

Pros:
- Ease of Use (123 reviews)
- Training (104 reviews)

Cons:
- Phishing Issues (36 reviews)
- Repetitive Content (28 reviews)

### Mimecast Security Awareness Training

**Not enough data**

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## Ratings Comparison
| Rating | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
  | **Meets Requirements** | 9.3 (1778 reviews) | 8.6 (14 reviews) | 
  | **Ease of Use** | 9.0 (1978 reviews) | 8.8 (14 reviews) | 
  | **Ease of Setup** | 8.8 (1741 reviews) | 8.3 (8 reviews) | 
  | **Ease of Admin** | 8.9 (1611 reviews) | 8.3 (8 reviews) | 
  | **Quality of Support** | 9.3 (1676 reviews) | 7.7 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (1595 reviews) | 8.1 (8 reviews) | 
  | **Product Direction (% positive)** | 9.4 (1777 reviews) | 9.2 (14 reviews) | 

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## Pricing

### KnowBe4 Security Awareness Training

#### Entry-Level Pricing

Plan: SAT Advanced 501-1000 Seats 3-Year

Price: $2.79 1 Seat Per Month

Description: Advanced is our most popular subscription. Monthly pricing per seat billed on an annual basis. 

Key Features:
- AI-Selected Phishing Templates
- AI-Recommended Optional Learning 
- Callback Phishing 

[Browse all 5 editions](https://www.g2.com/products/knowbe4-security-awareness-training/pricing)

#### Free Trial

Yes

### Mimecast Security Awareness Training

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

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## Features Comparison By Category

### Security Awareness Training

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Security Awareness Training** | 8.4/10 | 1282 |
| **Mimecast Security Awareness Training** | 7.7/10 | 12 |

#### Assessment

| Feature | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
| **Continuous Assessment** | 8.9 (1102 reviews) | 8.2 (11 reviews) | 
| **Phishing Assessment** | 9.3 (1198 reviews) | 7.9 (12 reviews) | 
| **Baselining** | 8.7 (1095 reviews) | 8.1 (9 reviews) | 

#### Training

| Feature | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
| **Content Library** | 8.7 (1199 reviews) | 8.0 (9 reviews) | 
| **Interactive Training** | 8.7 (1145 reviews) | 7.7 (11 reviews) | 
| **Gamification** | 8.1 (1012 reviews) | 6.4 (7 reviews) | 

#### Administration

| Feature | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
| **Risk-scoring** | 8.5 (1106 reviews) | 7.1 (8 reviews) | 
| **Customization** | 8.3 (1120 reviews) | 7.9 (8 reviews) | 
| **White-Labeling** | 8.3 (988 reviews) | Feature Not Available | 
| **Reporting** | 8.7 (1158 reviews) | 7.6 (7 reviews) | 
| **AI-generated Content** | 6.7 (62 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)




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## Reviewer Demographics

### By Company Size

| Segment | KnowBe4 Security Awareness Training | Mimecast Security Awareness Training | 
|---|---|---|
| **Small-Business** | 12.8% | 16.7% | 
| **Mid-Market** | 65.9% | 50.0% | 
| **Enterprise** | 21.3% | 33.3% | 

### By Industry

#### KnowBe4 Security Awareness Training

- **Financial Services:** 8.2%
- **Information Technology and Services:** 6.1%
- **Hospital & Health Care:** 5.5%
- **Non-Profit Organization Management:** 4.8%
- **Government Administration:** 4.6%
- **Banking:** 4.4%
- **Manufacturing:** 4.1%
- **Insurance:** 4.0%
- **Computer Software:** 3.9%
- **Construction:** 2.8%
- **Other:** 51.6%

#### Mimecast Security Awareness Training

- **Information Technology and Services:** 22.2%
- **Computer & Network Security:** 16.7%
- **Hospital & Health Care:** 11.1%
- **Manufacturing:** 5.6%
- **Legal Services:** 5.6%
- **Law Practice:** 5.6%
- **Insurance:** 5.6%
- **Hospitality:** 5.6%
- **Higher Education:** 5.6%
- **Government Administration:** 5.6%
- **Other:** 11.1%

---
## Alternatives

### Alternatives to KnowBe4 Security Awareness Training

- [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) — 4.8/5 stars (3704 reviews)
- [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) — 4.6/5 stars (1125 reviews)
- [SoSafe](https://www.g2.com/products/sosafe/reviews) — 4.5/5 stars (803 reviews)
- [Infosec IQ](https://www.g2.com/products/infosec-iq/reviews) — 4.5/5 stars (654 reviews)
- [NINJIO Security Awareness](https://www.g2.com/products/ninjio-security-awareness/reviews) — 4.8/5 stars (388 reviews)
- [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) — 4.5/5 stars (337 reviews)
- [usecure](https://www.g2.com/products/usecure/reviews) — 4.6/5 stars (330 reviews)
- [Huntress Managed Security Awareness Training](https://www.g2.com/products/huntress-managed-security-awareness-training/reviews) — 4.6/5 stars (186 reviews)
- [Webroot Security Awareness Training](https://www.g2.com/products/webroot-security-awareness-training/reviews) — 4.4/5 stars (71 reviews)
- [Hacker Rangers Security Awareness](https://www.g2.com/products/hacker-rangers-security-awareness/reviews) — 4.9/5 stars (863 reviews)

### Alternatives to Mimecast Security Awareness Training

- [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) — 4.5/5 stars (337 reviews)
- [Infosec IQ](https://www.g2.com/products/infosec-iq/reviews) — 4.5/5 stars (654 reviews)
- [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) — 4.8/5 stars (3704 reviews)
- [SoSafe](https://www.g2.com/products/sosafe/reviews) — 4.5/5 stars (803 reviews)
- [NINJIO Security Awareness](https://www.g2.com/products/ninjio-security-awareness/reviews) — 4.8/5 stars (388 reviews)
- [usecure](https://www.g2.com/products/usecure/reviews) — 4.6/5 stars (330 reviews)
- [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) — 4.6/5 stars (1125 reviews)
- [Hacker Rangers Security Awareness](https://www.g2.com/products/hacker-rangers-security-awareness/reviews) — 4.9/5 stars (863 reviews)
- [EasyLlama](https://www.g2.com/products/easyllama/reviews) — 4.8/5 stars (421 reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (280 reviews)

---
## Top Discussions

### KnowBe4 Security Awareness Training

- Title: [Why is security awareness training so important to our organization?](https://www.g2.com/discussions/why-is-security-awareness-training-so-important-to-our-organization) — 6 comments
  > **Top comment:** "Security awareness is so important to organizations because the easiest access to the company network is through the end-users. When end-users are not..."
- Title: [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) — 4 comments, 2 upvotes
  > **Top comment:** "KnowBe4 has a product called PhishER that ties in nicely with their awareness training. It uses VirusTotal in its research of emails reported by employees..."
- Title: [What is KnowBe4 Security Awareness Training used for?](https://www.g2.com/discussions/what-is-knowbe4-security-awareness-training-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Our company uses it to assign training about different security topics like phishing emails. We can track users' completion status and run surveys on how..."
- Title: [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) — 2 comments, 1 upvote
  > **Top comment:** "n/a"
- Title: [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) — 2 comments, 1 upvote
  > **Top comment:** "n/a"

### Mimecast Security Awareness Training

- Title: [What is mimecast awareness training?](https://www.g2.com/discussions/what-is-mimecast-awareness-training) — 1 comment
  > **Top comment:** "A series of short, funny, sit-com style videos featuring two imaginary characters: Human Error and Sound Judgement. These videos are set in an office, and..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/knowbe4-security-awareness-training-vs-mimecast-security-awareness-training)